As a Solution Architect in Telecom BSS (Business Support Systems) responsible for designing, guiding, and validating end-to-end BSS solutions to support telecom services like billing, CRM, product catalog, order management, revenue and customer experience.

Role Responsibilities:

Collaborate with business stakeholders, product managers, and domain experts in arriving at end-to-end solution based on the product framework.
Lead end-to-end solution architecture for complex projects across various BSS domains
Collaborate with customers and internal teams to gather requirements and translate business needs into effective technical solutions
Define integration points and interface types across system and ensuring compliance with TM Forum standards
Understand use of AI/ML which offers powerful capabilities to enhance automation, decision-making, personalization, and operational efficiency across the BSS landscape.
Ensure solution and technical governance like Validate vendor solutions and ensure compliance with the overall solution architecture, conduct design walkthroughs and ensure traceability from requirements to implementation.
Support subsequent phases of project providing techno functional support in system design, development, testing and rollout
Support during change control, rollout and data migration support, test cases and coverage of solution by analyzing impact due to needs in the above phases
Review architecture documents, interface specifications, data flow diagrams, etc.
Follow best practices, routines, and innovative solutions to improve production rates and quality of solutions, Perform process simulations.
Support project coordination interms of support for testing, training and deployment and have good communication and decision-making skills

Requirements:

Following are the key requirements which are essential for performing the role:

Good Telcom BSS domain knowledge, architecture, solution and system integration
Proven ability to identify, assess and solve problems, risk management and mitigation
Ability to persuade others while doing the decision making, Stakeholder management and strategic management
Analytical thinker, and excellent communication and interpersonal skills.
Expert level knowledge on BSSAPI & domains, API, microservices, SOA, understanding use of AI/ML

We Appreciate:

Telecommunications domain knowledge and exposure to TM Forum, etom Framework, SID model
Exposure to telecom domains such as B2C, B2B, Mobile, Fixed Line etc
A positive attitude and good humor at work

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