Posted:12 hours ago|
Platform:
On-site
Full Time
Product Strategy & Vision: Develop and communicate a compelling product vision and strategy for Sprinklrs CCaaS offerings, aligned with the companys overall goals and market needs. Market Analysis : Conduct thorough market research and competitive analysisto identify trends, opportunities, and threats in the CCaaS landscape. Roadmap Development : Create and maintain a comprehensive productroadmap, prioritizing features and enhancements based on market demand and strategic objectives. Stakeholder Collaboration : Collaborate closely with engineering,sales, marketing, and customer success teams to ensure alignment on product development and go-to-market strategies. Customer Engagement : Engage with customersto gather feedback, understand their needs, and ensure our products deliver exceptional value and user experiences. Innovation & Improvement : Drive continuous product innovation and improvement to maintain a competitive edge and address evolving customer requirements. Team Leadership : Lead, mentor, and inspire a team of product managers, fostering a culture of collaboration, excellence, and professional growth. Performance Metrics : Define and track key performance indicators(KPIs) to measure product success and inform strategic decision-making. Budget Management : Manage the product budget effectively, ensuring efficient allocation of resources and achievement of financial targets. Education : Bachelors degree in business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred. Experience : Minimum of 5 years of experience in product management OR management consulting focusing on Tech industry and strategy, within the CCaaS or related industry. Leadership Skills : Proven track record of leading and developing high-performing product teams. Strategic Thinking : Ability to think strategically and translate market insightsinto actionable product strategies. Communication Skills : Excellent verbal andwritten communication skills, with the ability to effectively present to executive leadership and external stakeholders. Customer - Centric : Passion for understanding and solving customer problems,with a focus on delivering exceptional user experiences. Analytical Skills : Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Agile Methodology : Experience with Agile/Scrum development methodologies. Collaboration : Ability to work effectively in a cross-functional team environment and manage multiple stakeholders.
Sprinklr
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