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Capgemini
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Senior Order Management Associate

Senior Order Management Associate

Capgemini

3 - 8 years

2 - 6 Lacs

Chennai

Posted:6 days ago| Platform:

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Skills Required

erp sap supply chain order management logistics logistics management warehouse management warehouse operations customer service purchase warehouse material planning material management procurement supply chain management inventory management

Work Mode

Work from Office

Job Type

Full Time

Job Description

YOUR ROLE
We are seeking a talented and driven Order Management profile to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to identify trends, patterns, and insights that will contribute to our company"s growth. In this role you will play a key role in

Manage the entire order fulfilment process from order receipt to delivery

Coordinate with suppliers and logistics partners to ensure timely delivery of goods.

Proactively raise any concerns about missing shipment or delays to the relevant parties and follow escalation matrix

Monitor and track shipments to ensure on-time delivery.

Resolve any issues or discrepancies related to orders and shipments.

Collaborate with the customer service team to address customer inquiries and concerns.

YOUR PROFILE

Minimum of 3 years of experience in order fulfilment or a similar role.

Work experience with any ERP systems (SAP preferable)

Strong understanding of Supply Chain process

WHAT YOU"LL LOVE ABOUT WORKING HERE

You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.

Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.

At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini office campuses in India are green and run on 100% renewable electricity. We have installed Solar plants across India locations and Battery Energy Storage Solution (BESS) in the Noida and Mumbai campuses. You will have chance to make a difference everyday.

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Senior Order Management Associate