Job
Description
We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Primary Key Responsibilities (Top 3-5 KRA) Manage the day to day operations of the certificate management system. Designing, implementing, and maintaining public key infrastructure systems for both internal and external usage. Issue, renew and manage SSL/TLS certificates. Maintenance and support of the PKI Infrastructure. Contribute/research in development of tools like Microsoft CA, DigiCert, Keyfactor, Azure Key vault, Oracle Key vault to strengthen the Encryption controls and coverage. Additional Responsibilities : Managing certificate lifecycle and checks, including issuing, and revoking certificates. Providing Cryptography advice and guidance to System owners specific Assurance relating to the lifecycle of Encryption Keys and their owners Manage relationship with third party CA monitoring usage and licensing costs Develop process automation and enhancements for the PKI processes Inventory management of overall SSL certificates. Proactively manage customer expectations through either effective resolution of or updating on progress of their outstanding queries. Supports audits / reviews on team activities by providing relevant evidences. Support delivery of awareness sessions on Data Security. Support/Create MI to showcase progress/trends/issues. Work effectively with other enterprise security teams and outsourcing providers globally to ensure technology security solutions are in alignment with organizational strategic goals. Provide support and guidance to any business led initiatives. Identify and close process gaps in line with Information Security guidelines. Adept at communicating the results of data analysis in written form to various business stakeholders. Conducting security risk assessments based on industry risk frameworks to identify and evaluate mitigating controls. Evaluate the cyber security risks, attacks and threats associated with various technologies and ways to manage them. Knowledge & Skills In - depth knowledge of PKI principles and practices, including certificate authorities, key management, and digital signatures. Expertise in cryptographic protocols Proficiency in implementing and managing PKI infrastructure components such as certificate services, registration authorities, and certificate revocation lists. Strong understanding of security protocols and standards. Ability to analyze and troubleshoot PKI-related issues. Ability to write and maintain scripts (e.g., PowerShell, Python) for automating PKI management tasks. Knowledge of automation tools to enhance certificate management processes. Experienced in working with UK stakeholders. Good facilitation, communication, negotiation, and presentation skills. Remain effective in situations when responsibilities, tasks, priorities and / or work environment change significantly. Ability to assess multiple options (including consequences) in parallel, while working on possible solutions. Must have ability to engage the target audience both in writing and verbally. Good Customer Service skills. Problem solving and analytical skills (should have proven ability to analyse both technical/non-technical data, translate it and present practical solutions). Good knowledge of Microsoft 365 suite. Ability to work with limited supervision, seeking guidance where appropriate. Experience 5-6 years of total experience in Encryption or security related field Hands on experience with PKI and Certificate deployment and automation. Experience managing Key Management Systems (KMS) and operational teams Hands-on experience with Certificate Authority Administration, Microsoft CA, and related tasks Relevant Qualifications Graduate / Masters in (BE/B.Tech/M.Tech / ME / B.SC ) in Computer Science / Information Technology, MCA or legal related qualification demonstrating significant application of data protection laws and rules. CISSP/CISM or specific Security/Encryption certifications We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
