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Indel Money
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Senior Customer Relationship Executive

Senior Customer Relationship Executive

Indel Money

1 - 6 years

2 - 5 Lacs

Coimbatore Bengaluru Delhi / NCR

Posted:2 days ago| Platform:

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Skills Required

Gold Loan Customer Service New Client Acquisition Branch Operations Cross Selling Cash Handling Branch Sales Loan Against Gold Gold Valuation Revenue Generation Customer Handling Marketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company Description

Indel Money Limited is a non-banking finance company based in Kerala, India, and is known for offering various financing services, including gold loans, SME loans, and money transfer services. The company aims to provide top-notch financial services and be the preferred choice for customers.

Company Website: https://indelmoney.com/

LinkedIn: https://www.linkedin.com/company/indelmoney

Vacancy : 2 Positions

Location: Delhi, Karnataka, Tamil Nadu

Contact Details

Email US: punya.parameswaran@indelmoney.com

WhatsApp US: 8589984104

Roles and Responsibilities

Manage customer relationships to drive revenue growth through cross-selling and upselling of gold loan products.
Handle cash transactions accurately and efficiently, ensuring compliance with branch operations procedures.
Conduct marketing activities to promote new client acquisition and increase brand awareness.
Generate leads by identifying potential customers for gold valuations and loans against gold (LAP).
Ensure effective communication with internal teams to resolve customer queries and issues.

Desired Candidate Profile

1-6 years of experience in banking or finance industry, preferably in a similar role.
Strong understanding of branch operations, including cash handling, sales, and customer service principles.
Excellent communication skills for effective customer handling and relationship management.
Ability to work independently with minimal supervision while meeting targets for revenue generation and new client acquisition.

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