Senior Cloud Manager

Job Description

GTM/Go to Market - this a key experience required, pls. add a note on this experience when sending the CV Job Description: As a Manager, you will be responsible for leading and managing the firm's operations, strategies, and client engagements within the Global Capability Center. This role requires exceptional leadership skills, deep industry knowledge, and a strong understanding of the capabilities and services provided by the GCC. You will play a critical role in driving growth, building client relationships, and ensuring the delivery of high-quality services to clients served by the GCC. Key Responsibilities: Strategic Leadership: - Develop and implement the strategic direction and vision for the Global Capability Center, in alignment with the overall business objectives of PwC. - Provide strategic guidance and support to the GCC team, ensuring alignment with the firm's goals and objectives. - Stay updated on industry trends, emerging technologies, and best practices related to the capabilities and services provided by the GCC. Business Development: - Identify and pursue business development opportunities for the GCC, both internally within PwC and externally with clients. Sales expectation of around 4-5 million USD. -Collaborate with other PwC teams and practice areas to leverage capabilities and drive synergies across the organization. - Build and nurture strong relationships with key clients, understanding their needs and delivering innovative solutions that meet their requirements. Operational Management: - Oversee the day-to-day operations of the accounts and engagements, ensuring efficiency, effectiveness, and adherence to quality standards. Managing revenue of more than 2-4 Million USD. - Develop and implement operational processes and policies that optimize the delivery of services and enhance client satisfaction. - Monitor key performance indicators (KPIs), analyze performance metrics, and implement corrective actions as necessary to drive operational excellence. Talent Development: - Attract, develop, and retain top talent within the practice, fostering a high-performing culture and nurturing employee growth. - Provide mentorship and guidance to team members, promoting their professional development and career advancement. - Foster a collaborative and inclusive work environment, promoting knowledge sharing, innovation, and continuous improvement. Stakeholder Management: - Engage and collaborate with key stakeholders across PwC, including leadership, partners, and other directors, to align strategies, initiatives, and priorities. - Build strong relationships with internal and external stakeholders, representing the Global Capability Center and promoting its value proposition. Qualifications and Experience: - Master's degree in a relevant field; advanced degree (MBA) IIM preferred. - Must have one or more of the Certifications such as Togaf , PMP, Safe, Price2, etc. - Extensive experience (typically 13+ years) in a leadership role within a professional services firm or a Global Capability Center. - Demonstrate good understanding of ITIL Management skills, Cloud Adoption and Strategy Frameworks - Experience in conducting application & Infrastructure security reviews / audits. - In-depth knowledge of the services, capabilities, and operations within the Global Capability Center domain. - Proven track record in business development, client relationship management, and delivering results in a highly competitive market. - Strong leadership and people management skills, with the ability to inspire and motivate teams. - Excellent communication, presentation, and interpersonal skills. - Strategic mindset, with the ability to think critically and make sound decisions in complex situations. - Strong business acumen, including financial management and budgeting skills. - Fluency in English