Senior Client Account Manager

You will be working as an Account Manager with extensive experience in all stages of the sales cycle. Your role will involve building new client relationships, maintaining existing ones, and ensuring exceptional after-sales service. You will be responsible for creating a positive onboarding experience for new clients and inspiring repeat business from them. Regular client interactions through various channels, maintaining client records, and responding to inquiries promptly and professionally will be key aspects of your job. Analyzing performance data to provide clients with data-driven insights, ensuring timely receivables, and managing internal coordination for smooth project deliveries will be part of your responsibilities. You will also be required to prepare updates for both the team and clients on project progress. The ideal candidate for this position should have at least 6+ years of experience in account management or client services roles in a digital marketing agency, with a strong background in performance marketing. Excellent communication skills, flexibility, market understanding, complaint handling, result orientation, project management experience, multitasking abilities, and working efficiently under minimal supervision are essential qualities expected from you in this role.,