Senior Associate - US Claims

Senior Associate - US Claims
Location : Infopark,Kochi
Experience: Minimum 2 to 3 years in US Insurance Claims Support
Salary : Rs. 30000/ - Rs. 45000/ Per Month
Qualification: Graduation (B.Tech is not Eligible)
Shift: 6 PM- 3 AM (Flexible to work under Rotational Shift - Mostly Night Shift)
Working Days: Monday - Friday

NB: Immediate joiners preferred (Maximum 15days- 20days notice period will be only considered)

Responsibilities:

• Ensure that all transactions received through the workflow tool are picked up and completed in time with the required accuracy levels.
• Ensure that process guidelines are adhered to in processing all required transactions.
• Escalate any issues encountered in time to the team SME or Team Manager.
• Complete any documentation related to the processing of the transactions.
• Ensure all updates are read on time and applied to the relevant transactions.
• Meet the schedule adherence target in terms of login, logout times and login hours.
• Ensure that leaves are taken in a planned manner with due notice to and approval from the team manager.

Requirements

• Minimum 2-3 years of in Insurance back-office processes, preferably in Claims support

• Strong communication, analytical, and organizational skills.

• 2 Years Experience in Insurance – Health claim, Disability claim, Life Claim, Disability management, Leave management and Absence management

• UG degree mandatory (B.Tech excluded).

• Immediate joiners preferred (15days- 20days notice period- can be considered)

• Proficiency with Microsoft Excel, Chrome, Internet Explorer, Microsoft Outlook

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹450,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Provident Fund

Schedule:

• Monday to Friday
• Night shift
• Rotational shift
• US shift

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to join on 15th July 2025 ?

Education:

• Bachelor's (Required)

Experience:

• US Insurance Claims: 2 years (Required)

License/Certification:

• Graduation Certificate (Required)

Work Location: In person