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RSM US in India
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Salesforce Nonprofit, Supervisor

Salesforce Nonprofit, Supervisor

RSM US in India

5 - 7 years

20 - 25 Lacs

Hyderabad

Posted:15 hours ago| Platform:

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Skills Required

Supervisor Nursing Business Analyst Accounting Consulting HTML cloud administrator CRM Salesforce Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Salesforce Nonprofit Supervisor

As a member of RSM s Association Management Solutions consulting team, you ll work directly with nonprofit clients to better understand their unique needs and deliver excellent solutions within the Salesforce NPSP environment. This experience also allows you to see firsthand the positive impact your efforts have on the client s success.

We are looking for a Salesforce Nonprofit Supervisor to be part of the team responsible for delivering cloud technology solutions, specifically Salesforce Nonprofit Success Pack and related applications (Grant Management, Marketing Cloud Engagement for Nonprofits, Case Management, Experience Cloud for Nonprofits, Elevate, Insights Platform, Accounting Subledger) and integrations to our clients! Your role will include requirements gathering, solutioning, configuration, testing, training, and post-deployment support. In this role, you will collaborate with other Salesforce consultants, solution and technical architects, and developers to design, develop, and deliver solutions to our clients.

Responsibilities

Generate design and specifications for out of the box and custom solutions
Engage with clients to build and document requirements, both on-site and remotely
Lead and coordinate implementation, audit, and discovery meetings, developing and documenting customer and member journeys
Build solutions for clients based on business cases and the capabilities of NPSP and other applications and integrations
Develop reports and dashboards
Review, test, and generate documentation of solutions before delivery to the client
Maintain an understanding of the capabilities in new Salesforce releases
Provide accurate accounting of time spent on tasks
Maintain awareness of budget and constraints
Attend training sessions throughout the year

Basic Qualifications

5-7 years hands-on experience implementing and enhancing the Salesforce Nonprofit Cloud and Nonprofit Success Pack (NPSP) platform
Salesforce Administrator and Salesforce Nonprofit Cloud Consultant certifications
Experience with Salesforce. org s modules and solutions like Program Management, Nonprofit Cloud Case Management, Marketing Cloud Engagement for Nonprofits, Grantmaking, Elevate, and Accounting Subledger
Experience in/with the following:
- Automations and flows
- Leading discovery sessions and gathering requirements
- Working with nonprofit clients
Advanced communication skills allowing you to interface with industry leading associations and their executive teams
Ability to build trust and confidence with our client base, while learning about their industry and business challenges

Preferred Qualifications

Business Analyst, Tableau CRM and Einstein Discovery Consultant, and/or Marketing Cloud Administrator Salesforce certifications
Previous experience in a consulting environment
Experience with remote work

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