Sales Telecaller

• Outbound Calls:Contacting potential customers (cold calling) to introduce products/services and generate interest.
• Inbound Calls:Handling incoming calls from customers, addressing queries, and providing information.
• Lead Generation:Identifying and qualifying potential customers to build a sales pipeline.
• Sales Closure:Persuading customers to purchase products or services, negotiating deals, and closing sales.
• Customer Relationship Management:Building and maintaining relationships with customers, addressing concerns, and ensuring satisfaction.
• Record Keeping:Maintaining accurate records of all interactions, updating customer information, and tracking sales progress.
• Meeting Targets:Achieving daily, weekly, or monthly sales targets and contributing to team goals.
• Product Knowledge:Staying updated on product features, benefits, and pricing to effectively communicate with customers.
• CRM Proficiency:Utilizing CRM software to manage customer interactions and track sales progress.

Required Skills:

• Communication Skills: Excellent verbal communication and active listening skills to engage with customers effectively.
• Sales Skills: Persuasion, negotiation, and closing skills to drive sales.
• Customer Service Skills: Empathy, patience, and problem-solving skills to address customer needs and resolve issues.
• Computer Skills: Proficiency in using CRM software, email, and other basic computer applications.
• Resilience: Ability to handle rejection and maintain a positive attitude.
• Time Management: Ability to manage multiple calls efficiently and prioritize tasks.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person