Sales Telecaller

Telecaller - Sales

Position Overview: We are seeking an enthusiastic and persuasive Telecaller to join our sales team. This role involves making outbound calls to potential customers, generating leads, and converting prospects into sales through effective phone communication.

Key Responsibilities:

• Make outbound calls to prospective customers from provided lead lists
• Present and explain products/services to potential clients over the phone
• Handle customer inquiries and provide detailed product information
• Follow up on leads and maintain consistent contact with prospects
• Achieve daily and monthly sales targets and call quotas
• Update customer database with call outcomes and customer details
• Schedule appointments for field sales representatives when required
• Handle objections professionally and work to overcome customer resistance
• Maintain accurate records of all sales activities and customer interactions
• Coordinate with sales team to ensure smooth lead handover

Required Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred)
• Excellent verbal communication skills in English and local languages
• Previous experience in telecalling, telesales, or customer service
• Strong persuasion and negotiation abilities
• Good listening skills and patience to handle customer queries
• Basic computer skills and familiarity with CRM software
• Ability to work in a target-driven environment
• Professional phone etiquette and pleasant speaking voice
• Resilience to handle rejection and maintain positive attitude

Preferred Qualifications:

• 1-2 years of telecalling or sales experience
• Knowledge of sales techniques and customer psychology
• Experience with lead generation and conversion
• Familiarity with specific industry products/services

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person