Sales Support Coordinator - 1-3 Years - Indore

About the team

IP team in Worldpay is a growing team providing support to partners for Integrated payments solution. The targeted market is UK & Ireland for verticals like In-store, E-commerce, Hospitality etc. The Indore Sales Support team provides supports to our UK teams with their Partner management. This team plays a key role within IP world for providing support to Partners, Merchants & UK Partner managers.

What you will be doing

• Provide support to UK teams for partner management (SME- BD, PM )

• Assist partners with their day-to-day queries via emails or calls.

• Support partner merchant with their integration.

• Take customer & partner calls & provide first time resolution. Provide reports to UK team.

• Attend conference calls with new Partner or merchants along with Partner managers.

• Liaise with different teams within WP to provide resolutions to merchant/partner queries.

• Use various tools like Salesforce, Siebel etc. for helping merchant/partners accordingly.

• Complete CDD, NDA & VRM for partners.

• Processing manual applications of agent partner for which deal will be closed by partners.

• Creating WPT leads to UK field seller and IP Tele sales team for negotiations.

• Work on Ad Hoc Task which cannot be accomplished via automation.

What you bring:

• 1+ years of experience in Customer service/Business Development/Support associate/International Sales roles. (International BPO’s, Software companies or ITES)

• Excellent communication skills (Both Written & Verbal)

• Quick learner & Self-Starter.

• Team player, time management skills & ability to prioritize things.

• Hands on experience in using Excel, Word & PowerPoint.

• Neutral accent.

• Good email writing skills.

• Previous experience of dealing with international clients remotely through phone, emails etc.

What makes a Worldpayer

It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

Privacy Statement

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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