Sales Manager

Develop and implement strategic sales plans to achieve and exceed sales targets and expand the customer base.

Analyze market trends, competitor activities, and customer needs to identify new business opportunities and adjust strategies accordingly.

Set realistic and achievable sales objectives and quotas for individual sales representatives and the team.

Prepare accurate sales forecasts, budgets, and reports for senior management.

Recruit, hire, train, and onboard new sales team members.

Provide ongoing coaching, mentoring, and performance feedback to sales representatives.

Motivate and inspire the sales team to achieve individual and team goals, fostering a positive and competitive environment.

Conduct regular team meetings, one-on-one reviews, and performance evaluations.

Identify knowledge gaps within the team and organize relevant training and development programs.

Oversee the entire sales process, from lead generation and prospecting to closing deals and after-sales support.

Ensure adherence to sales policies, procedures, and CRM best practices.

Manage the sales pipeline effectively, ensuring a healthy flow of qualified leads and timely deal progression.

Resolve complex customer issues and sales-related concerns promptly and effectively.

Build and maintain strong, long-lasting relationships with key clients and strategic partners.

Understand customer needs and provide insights for improving product offerings and service delivery.

May participate in critical client meetings or negotiations to support the sales team and close high-value deals.

Collaborate closely with marketing, product development, finance, and other departments to ensure alignment of strategies and objectives.

Present sales, revenue, and expense reports, as well as realistic forecasts, to the management team.

Stay updated on industry trends, new products, and competitive landscape.