Sales Manager - Eldercare Center

Position Summary:

We are seeking a dynamic and results-driven Sales Manager to lead sales efforts for our eldercare services including daycare, home care, and assisted living. The ideal candidate will have a strong healthcare sales background, excellent relationship-building skills with medical professionals, and experience selling medical equipment such as CPAP or BiPAP devices. This role requires excellent communication, strategic thinking, and a compassionate approach to supporting elderly clients and their families.

Key Responsibilities:

• Sales Strategy and Execution

• Develop and implement sales plans to meet monthly, quarterly, and annual revenue goals for eldercare services.

• Identify and engage potential clients, including elderly individuals and their families (especially NRI children), promoting customized eldercare solutions.

• Collaborate with operational teams to create tailored care packages.

• Build and maintain a comprehensive database of prospective doctors, hospitals, KOLs, eldercare institutions, and NRI networks.

• Medical Professional Liaison

• Establish and nurture relationships with doctors, hospitals, clinics, and rehabilitation centers to secure referrals.

• Organize workshops, presentations, and events targeted at medical professionals to highlight eldercare offerings.

• Serve as the primary contact for medical referrals and maintain detailed records of professional networks.

• Patient Counseling and Admission Support

• Counsel patients and families in hospital and community settings about home care, daycare, and assisted living options.

• Facilitate a smooth admission process with empathy and professionalism.

• Address client concerns, objections, and queries with patience and clarity.

• Market Analysis and Reporting

• Conduct ongoing market research to monitor trends, competitors, and client needs.

• Provide regular sales performance reports and insights on customer feedback.

• Collaborate with marketing teams to design effective promotional campaigns.

Qualifications and Skills:

• Bachelors degree in Healthcare Management, Sales & Marketing, Business Administration, or related field.

• Minimum 5 years of sales experience in healthcare, preferably eldercare services, medical equipment, or large corporate hospitals.

• Well-established network with medical professionals, including doctors and hospital staff.

• Proven ability to meet or exceed sales targets with strong negotiation skills.

• Excellent interpersonal and communication skills, with the ability to explain complex eldercare solutions simply.

• Empathetic approach towards elderly clients and their families, especially those living away from their elderly relatives.

Preferred Experience:

• Previous sales experience in eldercare services or medical equipment.

• Experience as a Patient Relationship Manager or Counselor in large hospitals, guiding families through healthcare decisions.

• Familiarity with the eldercare market in India, including daycare, home care, and assisted living services.