Sales Account Manager - Retail & Lifestyle

Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Position Summary:

Retail & Lifestyle is one of Maersk's core global verticals. As a Sales Account Manager for this segment, you will focus strongly on identifying new business development opportunities within the logistics and services environment, while effectively managing your current account portfolio. This role also involves managing some of our large regional and global key accounts. You will be expected to quickly build strong relationships with our customers, demonstrating an ability to understand both their business needs and ours, and to offer mutually beneficial solutions. This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen, with daily international interactions that will foster your professional growth.

Key Responsibilities:

• Customer Insight & Solutioning:

  Build a sound understanding of target customers and the assigned account base. Work collaboratively with these customers to identify pain points with the goal of finding mutually beneficial solutions. Engage in consultative selling across all levels of the customer's organization, including the C-Suite.

• Strategic Growth:

  Design and implement a strategic business plan that expands Maersk's customer base and ensures its strong market presence within the Retail & Lifestyle vertical.

• Growth Mindset & Agility:

  Demonstrate a growth mindset and high change agility, with the ability to learn new things quickly, adapt to change, and champion it with peers and others.

• Drive & Attention to Detail:

  Exhibit hunger and enthusiasm for your craft, proactively driving outcomes and ensuring tasks are completed efficiently with high attention to detail.

• Collaboration:

  Possess strong collaboration skills, bringing people together to achieve objectives and drive more meaningful solutions.

• Customer Centricity:

  Develop deep insights into customers businesses by understanding their pain points and supply chain goals, then co-create tailored solutions.

• Cross-selling & Upselling:

  Identify opportunities for cross-selling and up-selling based on a deep understanding of the customers business models and pain points.

• Value Proposition & Account Planning:

  Develop compelling value propositions that address pain points across the entire supply chain. Create comprehensive account plans outlining growth opportunities and strategic engagement with these customers, including specific initiatives.

• Communication & Compliance:

  Communicate significant trends, rate changes, and policies to assigned accounts. Ensure contracts and agreements for specific customer solutions (service agreements, credit agreements, supplier contracts, etc.) are validated and signed off as per corporate guidelines.

• Best Practice Sharing:

  Actively share best practices within your team and across locations.

• CRM Management:

  Ensure customer relationship management tools are updated accurately and consistently.

• Market Positioning:

  Strategically position Maersk as the customer's preferred choice.

Required Skills & Qualifications:

• Experience:

  10-15 years of experience in a commercial role within the logistics industry.

• Solution Development:

  Proven experience in developing solutions for customers.

• Supply Chain Understanding:

  Strong understanding of supply chain principles and processes, gained through education or work experience.

• Business Development:

  Previous business development experience is preferred, with a sound understanding of logistics and solutions selling.

• Relationship Building:

  Great relationship-building skills and a strong customer-oriented approach.

• Communication & Influence:

  Excellent communication and stakeholder management skills, coupled with the ability to be both persuasive and influential.

• Self-Motivation:

  Self-motivated and performance-driven, with a strong desire to achieve results.

What We Offer:

Joining Maersk will embark you on a great journey with career development in a global organization. You will gain broad business knowledge of the company's activities globally, as well as understand how the complexity of logistics supports global trade. We provide support for you to shape your own career by achieving expertise and learning on the job. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a truly global environment.