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Sagility-Work from office-Bengaluru

Sagility-Work from office-Bengaluru

Eteam

0 - 5 years

2 - 3 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

US Healthcare BPO International Call Center Healthcare Bpo Voice Process KPO Voice Support US Process Customer Support AR Calling Telecalling Customer Care International Voice International Process International BPO International Voice Process International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Provider Contact Center Executives

Roles & Responsibilities

Handle calls to and from healthcare providers based in the US.
Respond to queries related to medical claims, eligibility, and patient records.
Offer empathetic and efficient solutions while maintaining high service standards.
Document all calls and interactions accurately.
Work collaboratively with internal teams to resolve provider concerns.

Eligibility Criteria

Education:
Minimum 2nd PUC pass and above
Passing Year:
Only candidates who passed out in
2020 or later
are eligible
Freshers can apply
great opportunity to start your career!
Immediate joiners preferred
B.Tech/BE candidates are not eligible

Required Skills

Excellent verbal communication in English (CEFR Grade B2 or above)
Good voice clarity and neutral accent
Ability to multitask with empathy and strong soft skills
Analytical thinking and a solution-oriented mindset

Selection Process

HR Fitment Round
Harver Voice Assessment
(CEFR B2 Level Qualification)
Voice & Accent Round
Operations Round

First and second rounds will be conducted online (virtual).
Strong English communication skills are a must.

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