Retail Store Manager

5 years

1 - 3 Lacs

Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

1. Manage daily retail operations including sales, billing, and store hygiene

2. Supervise junior staff, assign tasks, and ensure team accountability

3. Maintain accurate inventory using our ERP system

4. Ensure excellent customer service, especially with pet parents

5. Handle cash management and coordinate with head office on stock and reports

6. Resolve customer queries, process returns/exchanges, and maintain store discipline

7. Coordinate with marketing for in-store promotions and offers

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Sarat Bose Road, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Retail sales: 5 years (Required)

Language:

  • English (Required)

License/Certification:

  • LMV Licence (Preferred)

Work Location: In person

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