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Receptionist

1 years

1 - 2 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a well-presented and customer-focused Receptionist / Customer Relationship Executive (CRE) to be the first point of contact at our showroom. This role involves managing front-desk activities, greeting visitors, handling calls, and assisting customers with inquiries, ensuring a welcoming and professional environment that reflects the De Interluxe brand.

Key Responsibilities:

  • Welcome and assist walk-in customers and visitors with courtesy and professionalism
  • Manage front desk operations – telephone calls, emails, and visitor logs
  • Coordinate appointment scheduling for design consultants and sales teams
  • Respond to customer queries regarding products and services
  • Support showroom sales and service team with customer handling
  • Maintain and update customer records and follow-up lists
  • Coordinate hospitality for VIP guests and clients
  • Handle customer feedback and escalate concerns to the relevant departments
  • Assist in showroom event coordination and administrative tasks

Requirements:

  • Bachelor's degree or equivalent (preferred)
  • Minimum 1 year of experience in a receptionist, front office, or customer-facing role
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Proficiency in MS Office and basic CRM tools
  • Pleasant personality and professional appearance
  • Ability to multitask and manage time effectively

Preferred Skills:

  • Background in luxury retail, hospitality, or interiors industry
  • Knowledge of customer relationship practices
  • Basic understanding of interior design is a plus

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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