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8.0 - 12.0 years
10 - 14 Lacs
Pune, Ahmedabad, Vadodara
Work from Office
5+ years of experience in SAP Commerce Cloud (Hybris). The ideal candidate should possess the ability to think creatively when solving problems and have a strong understanding of coding and design principles. Responsibilities : Must have hands-on experience in designing and developing E-Commerce applications using SAP Commerce Cloud. Demonstrates excellent knowledge of SAP Commerce Cloud core and commerce concepts, including the development of extensions, CronJob, WCMS, Cart, Checkout, Payment Integrations, and more. Have good experience in developing eCommerce applications on SAP Commerce Cloud platform using Spring, REST/API services (OCC), Web Services. Have good understanding of Catalog, SOLR, Order management and Media Management in SAP Commerce Cloud. Possesses knowledge of web technologies, including HTML, CSS, and JavaScript. Has experience in implementing Agile methodology. Familiar with continuous integration build tools and code quality tools. Has a strong understanding of design patterns and software development best practices. Excellent communication and teamwork skills.
Posted 19 hours ago
0.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Purpose The quality engineer handles engineering in quality assurance and lessons learned activities. Furthermore, the quality engineer acts as an ambassador for quality and contributes to a strong quality culture. Responsibilities Coach engineering in performing quality-related activities in development projects, e.g screening, quality assurance plan, FMEA, FTA, DFA, RTS Provide training in quality methods Secure that thorough lessons learned is made in the PIL process Highlight to the project the significant issues from quality history on current products. Summarize high risks identified from Quality tools, with the final product and final customer perspective, and present the risks to the project and line management. Escalate quality concerns and issues using established escalation procedures Update and improve the quality Way-of-Working e.g., by creating/improving/adopting templates, training material and quality assurance processes, etc. Monitor & track PIL issues for the department and publish dashboards Provide warranty related analysis Competence The needed level of competence could vary with size and complexity of the assignment. BE/B.Tech in a relevant area Quality tools knowledge - FMEA, 8D process Leadership and interpersonal skills ; Cross-functional and teamwork skills Ability to work in a complex technical environment. An agile mindset Good analytical skills Good verbal and documentation skills Experience of performing and leading quality analyses, e.g., FMEA and Fishbone diagram Experience of working with suppliers of the automotive industry is preferred Experience of providing training to, and coaching of, individuals and groups Experience of system, hardware, software development and verification activities in the automotive industry Data analysis competence and Analytical skills Knowledge of agile way of working Knowledge of vehicle technology
Posted 20 hours ago
3.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Group Trucks Technology, Aftermarket Technology About Excelher program: Are you looking for an opportunity to restart your career? Do you want to work with an organization that would value your experience no matter when you gained them? How about working with the best minds in the transportation industry where we need more women power? We are pleased to launch the ExcelHer program - the career returnship program at Volvo Group in India. The program is for women who have been on a career break for a year or more. This is our step towards empowering women to relaunch their professional journey after their absence from the workplace due to personal commitments. Exciting work assignments have been identified which you can refer in the list below. The assignments are for a tenure of 9 months. The participant of this program would have access to professional development programs, mentoring assistance by a business leader, apart from the experience of working with people from different functions/technologies/culture. Go ahead and apply if you find the opportunities in line with your experience and career interest. Location: Bangalore Quality Engineer Purpose The quality engineer handles engineering in quality assurance and lessons learned activities. Furthermore, the quality engineer acts as an ambassador for quality and contributes to a strong quality culture. Responsibilities Coach engineering in performing quality-related activities in development projects, e.g screening, quality assurance plan, FMEA, FTA, DFA, RTS Provide training in quality methods Secure that thorough lessons learned is made in the PIL process Highlight to the project the significant issues from quality history on current products. Summarize high risks identified from Quality tools, with the final product and final customer perspective, and present the risks to the project and line management. Escalate quality concerns and issues using established escalation procedures Update and improve the quality Way-of-Working e.g., by creating/improving/adopting templates, training material and quality assurance processes, etc. Monitor & track PIL issues for the department and publish dashboards Provide warranty related analysis Competence The needed level of competence could vary with size and complexity of the assignment. BE/B.Tech in a relevant area Quality tools knowledge - FMEA, 8D process Leadership and interpersonal skills ; Cross-functional and teamwork skills Ability to work in a complex technical environment. An agile mindset Good analytical skills Good verbal and documentation skills Experience of performing and leading quality analyses, e.g., FMEA and Fishbone diagram Experience of working with suppliers of the automotive industry is preferred Experience of providing training to, and coaching of, individuals and groups Experience of system, hardware, software development and verification activities in the automotive industry Data analysis competence and Analytical skills Knowledge of agile way of working Knowledge of vehicle technology Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.
Posted 20 hours ago
3.0 - 7.0 years
1 - 2 Lacs
Pune
Work from Office
Role & responsibilities We are looking for a detail-oriented and process-driven Quality Engineer to join our team. The ideal candidate will be responsible for implementing and maintaining quality assurance processes for sheet metal and canopy assemblies, ensuring that products meet required standards before dispatch. Preferred candidate profile Conduct in-process and final inspections of fabricated and assembled components. Read and interpret engineering drawings, technical specifications, and quality plans. Develop and implement quality inspection procedures and checklists. Ensure compliance with internal quality standards and customer-specific requirements. Manage non-conformance reports (NCRs) and initiate corrective and preventive actions (CAPA). Maintain records of inspection and test results. Use measuring instruments such as Vernier calipers, micrometers, height gauges, etc. Assist in audits (internal and external) and documentation as per ISO 9001 standards. Provide feedback to production and assembly teams to improve product quality. Liaise with customers during inspections and quality-related discussions. Required Skills & Qualifications: Diploma / Degree in Mechanical or Production Engineering. 35 years of experience in a fabrication or OEM supply environment, especially with sheet metal products. Knowledge of welding, powder coating, and canopy assembly quality checkpoints. Proficient in the use of standard measuring and inspection tools. Familiarity with ISO 9001, 5S, and quality documentation practices. Strong attention to detail and documentation discipline. Good communication and reporting skills.
Posted 20 hours ago
1.0 - 6.0 years
3 - 7 Lacs
Pune, Mumbai (All Areas)
Work from Office
Quality Analyst || Voice Process || International BPO Must have Exp as a QA in to International Voice Must have worked in to International Voice Location - Mumbai , Pune , Bangalore 5 Days Experience working into BPO Domain is a MUST Overall 3+ years in BPO/ Contact Center Only Graduates Excellent Communication Skills Rotational Shift Opportunity to work in a fast-paced, international work environment Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 23 hours ago
1.0 - 6.0 years
3 - 6 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Quality Analyst | International BPO Must have Exp as a Quality Analyst into International Voice (Mandate) Exp Working in to International Voice Process (Mandate) Graduation Mandate Loc - Pune , Mumbai , Bangalore Need Excellent Communication Ready to Work in Rotational Shift and Off 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455
Posted 1 day ago
9.0 - 14.0 years
8 - 14 Lacs
Pune
Work from Office
Senior Process Manager Quality (BPO Sector US Voice/Chat Process) Location: Pune, Maharashtra Shift: Night Shift (24x7) Industry: BPO / Telecom Role Overview eClerx is seeking a Senior Process Manager to lead Quality Assurance for our US-based Voice and Chat operations. The ideal candidate will have over 9 years of experience in BPO operations, with a strong focus on quality assurance, process optimization, and team leadership. Telecom experience is highly desirable. Desired Skills & Experience : Experience : Minimum 9+ years in BPO operations, with at least 7+ years in a quality management role overseeing US-based voice/chat processes. Industry Knowledge : Experience in the telecom sector, including understanding of upselling, cross-selling, and repair processes. Shift Flexibility : Willingness to work in night shifts to align with US operational hours. Communication : Excellent verbal and written communication skills, with the ability to present findings and recommendations effectively. Analytical Skills : Strong ability to analyze data, identify trends, and implement solutions to improve quality metrics. Key Responsibilities : Quality Oversight : Monitor and ensure adherence to quality standards across voice and chat processes, implementing corrective actions as needed. Process Optimization : Identify areas for process improvement and lead initiatives to enhance efficiency and customer satisfaction. Team Leadership : Manage and mentor a team of quality analysts, providing guidance and support to achieve performance targets. Client Interaction : Collaborate with clients to understand requirements, provide updates, and address concerns related to quality metrics. Reporting & Analysis : Prepare and present regular quality reports, highlighting trends, issues, and improvement actions. Training & Development : Conduct training sessions for team members to enhance skills and knowledge in quality management practices. Application Process Interested candidates are invited to share their updated resumes with the subject line Senior Process Manager Quality Application to sushmita.gaikwad01@eclerx.com .
Posted 1 day ago
3.0 - 4.0 years
3 - 7 Lacs
Gurugram
Work from Office
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Role Objective The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedback to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities: QA Will do audits as per the weekly-monthly audit plan and do PKTs of the team members. Participate in process & training calls as required. Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls. Will be actively involved in managing escalations received externally and internally. Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Work in all shifts on a rotational basis if required. Qualifications: Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal). At least, 3 to 4 years exp in RCM AR Skill Set: Well versed in transactional and voice audits (up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills. Should be able to capture VOC and document effectively. Should be able to prepare SOP and document process whenever required. Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP. Should be flexible with working in 24/5 environment. Should be good in abiding predefined instructions and processes. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 day ago
2.0 - 5.0 years
3 - 7 Lacs
Noida, Gurugram
Work from Office
Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assignedDesired Skills /or Work Experience Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 day ago
3.0 - 8.0 years
3 - 7 Lacs
Chennai
Work from Office
Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Quality Analyst Role Objective: The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities Auditing for Onshore and BSO teams. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assigned. Certification N.A. Skill Set Excellent written & verbal communication skills > Strong knowledge of MS Office (MS Excel & Power Point are Mandatory) > Excellent Personal & Interpersonal Skills > Knowledge of Quality Tools Like 5 Why's, Lean & RCA" > Good Knowledge of Denial & Follow Up Pre-requisite Thorough understanding of AR Follow Up and Denials management Should have overall 3+ years of experience in RCM Follow up Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should be expertise/worked in EPIC Host Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 day ago
2.0 - 5.0 years
3 - 7 Lacs
Gurugram
Work from Office
Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assignedDesired Skills /or Work Experience Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 day ago
2.0 - 5.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved in weekly or biweekly calibration calls Will be actively involved in managing escalations received externally and internally Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement. May have to work long shifts whenever needed and to effectively handle challenging situations. Perform all other assigned tasks and responsibilities as assignedDesired Skills /or Work Experience Well versed in transactional and voice audits(up to 100%) Should have working knowledge of sampling methods, PDCA, DPO, DPMO and other Quality Tools and methods Proficient in MS Office Should have Analytical and problem-solving skills Should be able to capture VOC and document effectively Should be able to prepare SOP and document process whenever required Ability to work independently and to carry out assignments to complete within parameters of instructions / SOP Should be flexible with working in 24/5 environment Should be good in abiding predefined instructions and processes Should be open and flexible towards ad-hoc projects & tasks Should have good feedback sharing skills Must have proven track record of performance in previous assignment Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 day ago
4.0 - 9.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Responsibilities: Data Quality Implementation & Monitoring (Acceldata & Demand Tools): Design, develop, and implement data quality rules and checks using Acceldata to monitor data accuracy, completeness, consistency, and timeliness. Configure and utilize Acceldata to profile data, identify anomalies, and establish data quality thresholds. Investigate and resolve data quality issues identified by Acceldata, working with relevant teams for remediation. Leverage DemandTools within our Salesforce environment to identify, merge, and prevent duplicate records across Leads, Contacts, and Accounts. Implement data standardization and cleansing processes within Salesforce using DemandTools. Develop and maintain data quality dashboards and reports using Acceldata to provide visibility into data health. Data Onboarding & Integration Quality: Collaborate with engineers and platform teams to understand data sources and pipelines built using Fivetran / ingestion tool. Ensure data transformations within Fivetran to maintain data integrity and quality. Develop and execute test plans and test cases to validate the successful and accurate onboarding of data into our snowflake environment. Metadata Management & Data Governance: Work with the Atlan platform to understand and contribute to the establishment of a comprehensive data catalog. Assist in defining and implementing data governance policies and standards within Atlan. Validate the accuracy and completeness of metadata within Atlan to ensure data discoverability and understanding. Collaborate on data lineage tracking and impact analysis using Atlan. Collaboration & Communication: Work closely with data engineers, platform team, data analysts, business stakeholders, and Salesforce administrators. Clearly communicate data quality findings, risks, and remediation steps. Participate in data governance meetings and contribute to the development of data quality best practices. Document data quality rules, processes, and monitoring procedures. Required Skills & Experience: Proven experience (e.g., 3+ years) as a Data Quality Engineer or similar role. Hands-on experience with Fivetran / data ingestion application for data integration and understanding its data transformation capabilities. Familiarity with Atlan or other modern data catalog and metadata management tools. Strong practical experience with Acceldata or similar data quality monitoring and observability platforms. Familiarity in using DemandTools for data quality management within Salesforce. Solid understanding of data quality principles, methodologies, and best practices. Strong SQL skills for data querying and analysis. Experience with data profiling and data analysis techniques. Excellent analytical, problem-solving, and troubleshooting skills. Strong communication and collaboration skills. Ability to work independently and manage tasks effectively in a remote environment. Preferred Skills & Experience: Experience with other data quality tools or frameworks. Knowledge of data warehousing concepts and technologies (e.g., Snowflake, BigQuery). Experience with scripting languages like Python for data manipulation and automation. Familiarity with Salesforce data model and administration.
Posted 1 day ago
8.0 - 13.0 years
10 - 18 Lacs
Chandigarh, Dadra & Nagar Haveli, Bengaluru
Work from Office
We are looking for immediate job openings for WEB UI + SAP ABAP_PAN INDIA_Contract. #Skills:WEB UI + SAP ABAP #Exp : 8+ years #Location :Pan India #Notice Period: Immediate #Employment Type:Contract to hire Job Description for WEB UI + SAP ABAP: Minimum 2 years if SAP Web UI experience Minimum 5 years of experience on ABAP Must have minimum 2 implementation and 1 rollout experience. Workflow, Adobe-Reports experience Understands requirements from functional specifications clearly based on functionality. Able to analyze limitations risks in the solution at early stages and creates solutions accordingly. Maps the requirements to prepare technical specification and implements the solution based on technical specification. Resolves issues of teammates also Possess sufficient knowledge of the quality processes and adopted quality standards in projects Knowledge of the recognized quality tools. Location - Bengaluru,Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim
Posted 2 days ago
5.0 - 9.0 years
5 - 9 Lacs
Pune, Maharashtra, India
On-site
1.Handling and Monitoring of Supplier related NC for containment action and repairs, RCA and CA, PA through 8D approach and Problem-solving techniques 2.Work and communicate with India DQE and HQ China DQE members time-to-time for category and Components specific Issue resolution be it China or India sourced items 3.Troubleshoot and resolve through containment action for the N&H Assembly Components in areas like Electrical, Mechanical, Gearbox Bearing and Composite and Steel Fabrication, Casting and Fasteners and Generator, Control Panels, Cables etc. especially during incoming and assembly to minimize downtime and ensure the recovery if there any issue on-time and right Quality Repair/Salvage and CA or PA done overall 4.Do time to time required minimum Failure analysis by RCA/QC Tool Approach to improve components receipt Quality Assured for the smooth N&H production 5.Ensure adherence to EHS (Environment, Health & Safety) standards on the supplier activities in shop floor when there is scenario to work / repair / Salvage jointly in-line 6.Collaborate with planning, logistics, and quality departments to manage workflow, resolve bottle necks, and ensure optimal resource utilization. 7.Coordinate daily shop floor activities related to nacelle and hub assembly to ensure timely production targets. 8.Gain and follow and guide suppliers technicians on standard assembly practices, electrical safety, and updated technical procedures. 9.Attitude to learn and adopt and work new skill and new challenges. Job Requirement with Education & Experience: 1.Diploma in Mechanical Engineering or Electrical Engineering or Chemical Engineering 2.5 7 Years of experience in wind turbine manufacturing, assembly, or electrical integration 3.Preferably in Nacelle and Hub production, Process and Supplier Quality etc 4.Experience in coordinating shop floor activities and cross-functional collaboration. 5.Knowledge in Quality Tools like, PPAP, FMEA, Control Plan, 8D, NC and NC Claim etc.
Posted 2 days ago
10.0 - 20.0 years
10 - 20 Lacs
Vadodara
Work from Office
Roles and Responsibilities Quality Management System Defect Analysis New Product Execution Core Tool Implementation Supplier Development VW, BIQS, Toyota, MSIL, Fiat customer requirements Program Project Manager ISO 14001 ISO45001 Certified auditor Desired Candidate Profile Quality tools (7QC, FTA, PFMEA,SPC,MSA,PPAP,APQP) Female Candidate with 10-15 years exp. Graduate Engineer
Posted 2 days ago
5.0 - 8.0 years
8 - 13 Lacs
Noida
Work from Office
Company: Mercer Description: HR Shared Services Operations HR Shared Services operations is seeking candidates for the following position based in the Noida office Lead Specialist (D1)- Payroll No. of Positions1 What can you expect We are looking to hire a Lead Specialist- Payroll in HR Shared Services Operations Payroll team What is in it for you Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you to Manage the end to end processing of the payroll function in a timely and efficient manner ensuring compliance with company policies, procedures and legislative requirements across ASEAN Ensure the correct and timely maintenance of pay, costing and leave records Ensure comprehensive and timely resolution of payroll, remuneration and salary packaging queries Ensure an effective and accurate payroll service, ensuring the accurate and timely payment of the salaries of the employees Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side. Meet the standard employee measurement factors like KRAs and Project SLAs What you need to have Knowledge & Skills Relevant experience in dealing with high volume ANZ payroll Competent in the use of Payroll Systems; ADP, Workday experience preferred Good practical knowledge of Payroll related compliance obligations Strong leadership, people management and client management skills. Demonstrated ability to manage and guide front line managers across multiple shifts. Strong multi-tasking and analytical skills Effective and Accurate reporting skills. Strong verbal and written communication skills. Knowledge of quality tools like six sigma, lean and kaizen would be preferred. Education Graduate (any stream) Eligibility Minimum 4 plus years experience in ANZ Payroll Minimum 12 months experience as Process Champion/Assistant Manager Should have at least On Track or equivalent rating in last appraisal Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume About Mercer At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealthand careers. Were in the business of creating more secure and rewarding futures for our clients and their employees For more than 80 years, weve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, weve been united in our mission of enabling people around the globe to live, work, and retire well. Marsh McLennan (NYSEMMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Posted 2 days ago
3.0 - 5.0 years
3 - 5 Lacs
Gurgaon, Haryana, India
On-site
Experience - 35 Yrs of relevant experience in automotive industry Experience in root cause analysis conducting simulation of market failures of vehicle systems. Expertise in engine electrical, body electrical parts vehicle controllers and software's. Work experience knowledge on Electric vehicle / ADAS is an advantage Understanding of vehicle component level testing standards for New Models. Basic know how of design level intervention for Quality problems . Demonstrated intent or experience in developing new technologies from concept to production. Verify and validate advance infotainment, telematics system functionality and reliability. Plan and conduct fleet testing across India and analysis of large amounts of test data to create meaningful solutions. Knowledge of component level designs, drawings and benchmarking activity. Excellent coordination skills to work with diverse internal and external project stakeholders Experience in field Data collection and creation of testing Standards as per customer usage conditions. Strong communication presentation skills, understanding of manufacturing processes at vehicle component level. Know-how about new vehicle features / technology and evaluation test methods standards. Understanding of drawing conducting inspection/audit at component level. Data analysis Interpretation Skills and use of SPC tools such as Cp / Cpk , controls charts etc. Advanced knowledge of quality tools and methods (e.g 8D, Ishikawa, FMEA, RCA, CAPA, MSA etc) Skills for effective coordination with other related departments, production shops field.
Posted 3 days ago
2.0 - 5.0 years
2 - 5 Lacs
Gurgaon, Haryana, India
On-site
Sheet metal parts development and evaluation Failure analysis in Sheet metal Reporting To Section In-charge Level in the organization Senior Engineer/ Assistant Manager Educational Qualification Graduation /Diploma - Mechanical engineering /Production Engineering Knowledge of manufacturing process of Sheet metal parts BIW part evaluation & failure analysis. Technical guidance to vendor for Sheet metal parts manufacturing process. Sheet metal stamping , welding and material technical know how should be available. Part & Process evaluations preferable for new product development. Analysis of Part Quality issues & countermeasure planning. New product development activity planning Planning for zero defect production lines setup at Vendors. PFMEA and required actions planning with vendors. Advance Quality planning for new parts development. Analysis of part quality issues & countermeasure planning for mass production models Skills Knowledge of Sheet metal Stamping & Welding process Expertise in checking fixture & welding fixture design & concept generation. Good understanding of raw material spec & usage areas. Effective problem solver with skill to lead root cause investigation. Practical application of Quality Control Tools, including theoretical background of SPC, Analytical tools and Six sigma. Working Knowledge of Tools / Dies & various inspection aids (gauges /Jigs / Fixtures / Test Rigs, Etc.). Clear & Good communication skills. Ability to work in lean, multi tasking environment. Ability to handle the product & situation independently. Specific Expertise for Functional area Should be well versed with various sheet metal manufacturing processes like Stamping & Spot welding, etc. Having experience in Automobile Industry (4/2 wheeler / LCV ) Knowledge about the checking fuxture concept Computer environment proficiency is essential for proper Documentation, presentation and its data retrieval. (MS office). Openness & positive attitude to work in team Good understanding of Failure /Root cause analysis
Posted 3 days ago
2.0 - 7.0 years
2 - 7 Lacs
Gurgaon, Haryana, India
On-site
Handling of market feedback and warranty issues related to engine components Faster analysis and execution of quality improvement projects based on market feedback Analytical skills and logical approach towards problem solving Fta approach for solving complex market issues Failure reapperance / simulation and child part level analysis. Competitor process / design benchmarking. Strong knowledge of production process Strong knowledge of qc tools, doe, six sigma Strong knowledge of ms office and other analytical tools (excel, powerpoint etc.) Strong execution, orientation and problem-solving approach Ability to analyze the data and propose solution & future strategies. Strong communication & presentation skills Ability to work within strict timelines
Posted 3 days ago
1.0 - 6.0 years
3 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring for Quality analyst || Spanish Language || English Language Usa travel industry exp. voice process || Call audit / monitoring and sharing feedback salary negotiable 5 days working both sided cabs Call or whatsapp ramya 08864946771 Required Candidate profile spanish quality exp only travel background immediate joiner
Posted 3 days ago
4.0 - 9.0 years
6 - 7 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Will be responsible for ensuring quality in P&C Insurance process, specifically in FNOL, FROI & payments. Exp in using QC tools & methodologies, such as Six Sigma, monitor calls, conduct audits, analyze audit findings & implement corrective actions. Required Candidate profile Graduate with exp in FNOL (First Notice of Loss) and FROI (First Report of Injury) processes Within P&C Insurance. Min of 1+ yr of exp in a quality assurance in the P&C insurance process.
Posted 3 days ago
10.0 - 17.0 years
14 - 22 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking a highly analytical and experienced Quality Manager to lead the call auditing and quality assurance function within our BPO operations. The ideal candidate will be responsible for designing and implementing quality frameworks, leading quality auditors, ensuring compliance with client expectations, and driving continuous improvement through insightful analytics and performance feedback. Key Responsibilities: Develop and manage QA processes for voice and non-voice customer interactions to ensure adherence to client and internal standards. Oversee a team of quality analysts to monitor, audit, and evaluate agent calls, chats, and emails. Analyze call audits and trends to identify performance gaps and recommend coaching, training, or process changes. Collaborate with operations, training, and client teams to develop action plans for improving customer satisfaction, compliance, and service delivery. Drive implementation of quality improvement initiatives such as call calibration sessions, feedback loops, and scorecard redesigns. Conduct quality calibration sessions with internal teams and clients to ensure scoring consistency and alignment. Track and report key quality metrics (e.g., CSAT, QA Scores, FCR, compliance issues) on a regular basis. Ensure the QA function is compliant with regulatory and contractual standards (e.g., PCI, HIPAA, GDPR, depending on industry). Provide regular performance reviews and coaching to QA analysts, ensuring their continuous development. Develop and maintain documentation including QA policies, SOPs, training materials, and audit templates. Serve as a point of contact for client quality escalations , audits, and reporting.
Posted 3 days ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
SAP FI - Financial Accounting and Controlling - Ability to understand the customer business processes and the IT landscape rapidly and able to foresee the likely challenges Ability to frame the right set of questions for the multiple tracks Create solution proposals with effort estimation for a chosen project track and create a solution road map addressing the current and the future needs ofthe business Conduct solution architecting workshops with the business managersCreate detailed solution documentation and presentations and implement the solution using the standard solutions in SAP Should have SAP experience in the coremodule of specialization and domain experience Able to lead a team and trainthe team and possess sufficient knowledge of the quality processes and adoptedquality standards in projects Knowledge of the recognized quality tools and Participate in Quality meetings Must have a good knowledge of the FI sub modules comprising of General Ledger, Accounts Receivable, Accounts Payable and Integrationwith Sales and Distribution and Material Management Must have the knowledge ofthe Asset Management Module Must have the knowledge of the main delta featuresof ECC60 Must have the basic knowledge of the CO sub modules - Cost CenterAccounting and Profit Center Accounting Key Responsibilities: Implement a Quality Deployment Strategy: Collaborate closely to develop a deployment strategy that addresses the specific requirements and goals of your assigned accounts, ensuring alignment with broader organizational objectives. Continuously evaluate priorities across accounts, facilitating adjustments that harmonize with evolving business strategies and client goals. Quality Control and Customer Satisfaction: Champion initiatives aimed at completing the Annual Customer Satisfaction survey, guaranteeing broad participation to gather insightful feedback. Promptly address survey questions and actively engage clients in meaningful discussions to devise actionable plans based on their feedback. Meticulously track action plans across various projects, ensuring sustained customer satisfaction and performance improvement. Lead Quarterly pulse surveys to continually gauge performance and client sentiment, fostering better relationships and service quality. Business Partnership and Early Warnings: Design and implement an early warning system that captures essential quality metrics, project timelines, and resource limitations, facilitating proactive measures. Participate in monthly business reviews to assess quality adherence and lifecycle management while fostering a culture of transparency. Engage in skill development sessions with delivery teams, encouraging the exchange of best practices and continuous learning. Drive Continuous Improvement: Foster an environment of continuous improvement across all projects by analyzing efficiency and productivity metrics regularly. Establish knowledge-sharing mechanisms within the team, allowing new methodologies and best practices to thrive. Set and monitor annual improvement targets, ensuring continual evolution of operations in line with industry standards. Team Management: Build and Lead Effective Teams: Clearly communicate expectations to team members, fostering an environment of accountability, enthusiasm, and support. Conduct regular performance evaluations, providing constructive feedback that encourages professional development tailored to individual aspirations. Facilitate specialized training programs that address diverse team needs, considering statutory requirements specific to each country. Employee Engagement and Satisfaction: Lead initiatives that resonate with team members, creating a positive, inclusive, and proactive workplace culture. Periodically assess team morale and satisfaction, proactively developing engagement strategies to bolster workplace happiness. Performance Metrics No. Performance Parameter Measure 1. Quality Control and Customer Satisfaction CSAT Scores across all levels (BU/Account/Portfolio) Compliance Scores for process adherence Comprehensive Internal Audit Coverage Project Schedule Performance Metrics Assessment of Planned vs Actual Efforts Resource Productivity Analysis 2. Capability Building Success Rates of Onboarding Processes Completion Rates of Certifications 3. Continuous Improvement Annual Implementation Rates of Lean Projects Documented Improvements in Productivity Continuous Improvement Initiatives Annually 4. Team Management Attrition Rates within the Team Employee Satisfaction Metrics 5. Capability Building Training Coverage for Specialized Skills Statistics of Leadership Development Training Required Skills and Competencies: In-depth expertise in SAP Financial Accounting & Controlling is essential. A strong orientation towards client satisfaction, paired with a tangible passion for achieving outcomes. Evident excellence in execution, demonstrating collaborative teamwork abilities. Flexibility and willingness to learn in a dynamic, fast-paced environment. Outstanding communication, problem-solving, and decision-making skills are a must. Experience: 5-8 years in a relevant field, showcasing a proven track record of thought leadership particularly related to quality control and client satisfaction. Join Us: As we strive for innovation and transformation at Wipro Technologies, we enthusiastically welcome individuals with a passion for change and improvement, including applications from people with disabilities. Mandatory Skills: SAP Financial Accounting & Controlling. Experience5-8 Years.
Posted 3 days ago
5.0 - 8.0 years
8 - 12 Lacs
Gurugram
Work from Office
Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: Health and Welfare (HW). Experience5-8 Years.
Posted 3 days ago
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