Job
Description
Posted On 03rd Apr, 2025
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Role Overview:
The Quality Head will be responsible for defining, implementing, and maintaining world-class quality assurance strategies across manufacturing operations, supplier quality, regulatory compliance, and injection molding processes. The role requires strong leadership, analytical thinking, and expertise in industry best practices to promote a strict quality control culture within the organization.Key Responsibilities:
Quality Strategy & System ImplementationDevelop and implement Quality Assurance (QA) and Quality Control (QC) systems aligned with ISO 9001, ISO 14001, ISO 45001 (Occupational Health & Safety), and ESD S20:21 (Electrostatic Discharge Protection).Define and drive KPIs for quality performance, including First Pass Yield (FPY), Defect Per Million Opportunities (DPMO), and Cost of Poor Quality (COPQ).Establish and ensure strict adherence to Standard Operating Procedures (SOPs) for inspection, testing, and validation at every stage of production.Promote a strict quality control culture across all teams, ensuring that every employee understands the importance of quality in manufacturing.Manufacturing of LED TVs, Injection Moulding & Supplier Quality ManagementOversee incoming (IQC), in-process (PQC), and final product quality (OQC)to minimize defects and rework.Implement Electrostatic Discharge (ESD) Protection (ESD S20:21) measures to ensure the safety and reliability of electronic components.Work closely with suppliers to improve the quality of raw materials, plastic components, and electronic parts.Conduct supplier audits and enforce compliance with RoHS, REACH, and BIS standards.Manage and optimize injection molding quality control, including:Material selection and testing (resins, polymers).Process parameter optimization to minimize defects such as warping, sink marks, and short shots.Implementation of real-time monitoring and defect detection technologies.Ensuring compliance with industry best practices for plastic components used in electronic products.Compliance & CertificationsEnsure compliance with ISO 9001, ISO 14001, ISO 45001, BIS, RoHS, CE, FCC, and other global regulatory requirements.Lead internal and external audits for regulatory approvals and maintain all necessary certifications.Develop and maintain safety and environmental management systems aligned with international best practices.Customer Quality & Market FeedbackAnalyze customer complaints, warranty claims, and field failures to identify trends and implement Corrective and Preventive Actions (CAPA).Drive continuous improvement initiatives to reduce product returns, warranty costs, and customer dissatisfaction.Collaborate with the after-sales service team to track product performance and reliability in the field.Continuous Improvement & InnovationImplement Lean, Six Sigma, and Kaizen methodologies to drive continuous quality improvement.Introduce automation and AI-based quality inspection techniques to enhance production efficiency.Develop and conduct regular training sessions to ensure all employees, from factory workers to management, understand and adhere to quality standards.Promote a zero-defect mindset within the organization, ensuring proactive rather than reactive quality management.
Key Qualifications & Experience:
EducationBachelors/Masters degree in Engineering (Electronics, Mechanical, Manufacturing, or Polymer Science).Experience12+ years in Quality Management, preferably in electronics, home appliances, or automotive manufacturing.Expertise in ISO 9001, ISO 14001, ISO 45001, ESD S20:21, Six Sigma (Green/Black Belt preferred), and SPC (Statistical Process Control).Experience with BIS, RoHS, CE, FCC, and other regulatory standards.Hands-on experience in injection molding quality control, defect analysis, and process optimization.Knowledge of AI-based quality inspection, ERP & Quality Management Software (SAP, MES, etc.) is a plus.
Key Skills Required:Strong analytical and problem-solving skills (Root Cause Analysis, 8D, FMEA)Leadership and team-building experience in a factory setupKnowledge of global quality management systemsInjection moulding quality control & process optimizationExperience with ERP & Quality Management Software (SAP, MES, etc.)Ability to collaborate with R&D, Manufacturing, and Supply Chain teams
Why Join
Be a part of a fast-growing company with innovation-driven leadership and legacy.Opportunity to implement cutting-edge quality processes in electronics and injection molding.Work with a dynamic and high-impact team in a competitive industry.Key Skills :Company Profile
Company is ---s most trusted and leading ODM/OEM brand with a complete Made in --- design, development, and manufacturing process. Established in 1984, is one of ---s leading ODM/OEM manufacturers with four decades of industry expertise. As the official ODM for webOS TV in --- and the only TV ODM with a Dolby License, the company focuses on backward integration to optimize costs and enhance production.With a current manufacturing capacity of 1.4 million units per annum, expanding to 3.2 million with a new facility, Company is set to become a major player in ---s electronics manufacturing sector. Its expertise in hardware and software enables it to deliver high-performance products, reinforcing ---s global technology manufacturing capabilities.
