896 Quality Analysis Jobs - Page 5

SkillKPO-QA Key responsibility: Responsibilities: Audit verified statements processed by KPO Associates. Validate that mismatches have been correctly identified and classified. Provide feedback and highlight errors or inconsistencies. Prepare quality reports and recommend process improvements. Ensure that SOPs and compliance guidelines are followed. Participate in calibration and training sessions. : Bachelors degree in any discipline (Finance/Commerce preferred). 5+ year experience in QA or audit-related processes. Strong analytical, documentation, and communication skills. High attention to detail and ability to spot anomalies.

SkillKPO-QA Key responsibility: Responsibilities: Audit verified statements processed by KPO Associates. Validate that mismatches have been correctly identified and classified. Provide feedback and highlight errors or inconsistencies. Prepare quality reports and recommend process improvements. Ensure that SOPs and compliance guidelines are followed. Participate in calibration and training sessions. : Bachelors degree in any discipline (Finance/Commerce preferred). 5+ year experience in QA or audit-related processes. Strong analytical, documentation, and communication skills. High attention to detail and ability to spot anomalies.

Key Responsibilities: 1. Client Engagement: o Act as the primary point of contact for clients, addressing inquiries and providing solutions promptly. o Proactively build and maintain strong, long-term client relationships. 2. Order Management: o Assist clients in navigating the e-commerce platform, placing orders, and managing transactions. o Monitor order statuses and ensure timely updates are provided to clients. 3. Issue Resolution: o Handle client complaints and resolve issues related to orders, payments, or platform usage efficiently. o Coordinate with internal teams to address concerns. 4. Upselling & Cross-Selling: o Identify opportunities to recommend products and services based on client preferences and past purchases. o Promote new launches, discounts, and personalized offers to drive sales. 5. Data Management: o Maintain accurate records of client interactions, feedback, and order history in the CRM system. o Update Daily Sale Report accurately. 6. Client Feedback: o Gather and analyze client feedback to improve service quality and platform usability.

Maintain the Laboratory's Quality System. , Perform analytical tests in the laboratory, Assist with laboratory administrative duties, Maintain smooth laboratory work flow, Obtain lab certifications and complete QA/QC assignments, Promote good customer Must have strong Knowledge ISO & Must have implemented the same in any Lab. Knowledge of GC, HPLC shall be an added advantage.

Skills PMO Experience 12+ Years Location PAN INDIA Job type Contract to Hire Pay roll company Work Model Hybrid Principal Accountabilities and Responsibilities ( e.g., for Business, Customers and Stakeholders; internal control environment, etc.) Key accountabilities include Supporting the Programme Manager and cooperate with Project Managers, to ensure delivery to agreed business plans within cost, quality and timescale objectives RAID monitoring and escalation to successful resolution Managing and monitoring of delivery governance arrangements adhering to HSBCs Change Framework Monitoring, reporting and managing delivery budgets and expenditure Proactively tracking benefits and OKRs against committed targets Promoting quality reporting on delivery status updates, RAIDs, milestones and OKRs upholding DAO reporting guidelines and standards Implementing DAO delivery standards across all areas of change, undertaking quality assurance checks throughout the delivery lifecycle Managing and updating project documentation, process documents and information sources Providing support for delivery setup, on-going tracking and closure activities. Act as the independent facilitator for delivery post implementation review Acting as the Change Framework SME, providing advice, managing all internal communications and promoting delivering training for the deployment of methodology changes provided by HSBCs Change Framework Managing relationships with internal and external stakeholders Providing expertise and best practice on agile ways of working Sharing knowledge, lessons learnt and templates Providing advice on agile tools such as Jira and Confluence Contributing to the wider DAO Centre of Excellence, sharing insights from quality assurance and lessons learnt as to where the group lacks consistency Recording and cascading governance forum minutes and actions

Hiring Now: Language Coach / Quality Analyst (Call Audit Experience) Location: Noida Type: Contract-Based Client: Adobe Were looking for a Language Coach with hands-on experience in Call Auditing and Quality Analysis . If you're passionate about improving communication standards and driving quality, this is a great opportunity to work with a leading global brand! Key Responsibilities: Conduct call audits to assess communication quality Provide coaching and feedback to enhance language usage Train Users and Technical Leads to improve call handling and customer interactions Any quality analyst tools Apply Now: Send your resume to shanti.t@twsol.com or contact 6301935654 #Hiring #LanguageCoach #QualityAnalyst #CallAudit #QualityAnalysis #CallMonitoring #CommunicationSkills #ContractJobs #NoidaJobs #AdobeCareers #JobSearch #NowHiring #BPOJobs #VoiceProcess #CustomerSupportJobs #JobOpening #JobAlert #ApplyNow #CoachingJobs #CallQuality #LinkedInJobs

Requirement Qc Executive Experience in Injection Moulding Location - Umbergaon Salary - 3 LPA TO 4.5 LPA Experience - 2 to 4 years in injection Molding Education CIPET/ Be Mechanical Engineer Mob no 76989 92229 Hare Murari Placement service

Responsibilities: Client Handling: Build and maintain strong relationships with existing clients. Understand client requirements and provide effective solutions. Ensure customer satisfaction through regular follow-ups and addressing concerns. Business Development: Identify and pursue new business opportunities to expand the client base. Conduct market research to stay updated on industry trends and competitor activities. Develop strategies to achieve sales targets and contribute to the company's growth. Meeting with Clients: Schedule and conduct meetings with clients to discuss products and services. Present company offerings in a compelling and persuasive manner. Gather feedback and insights to improve offerings and customer experience. Coordination with Sales and Production Team: Collaborate with the sales team to create cohesive strategies and action plans. Liaise with the production team to ensure timely delivery and quality of products. Communicate client requirements effectively to internal teams. Requirements: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in sales and business development. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong negotiation and presentation skills. Willingness to travel as required.

Responsibilities: Client Handling: Build and maintain strong relationships with existing clients. Understand client requirements and provide effective solutions. Ensure customer satisfaction through regular follow-ups and addressing concerns. Business Development: Identify and pursue new business opportunities to expand the client base. Conduct market research to stay updated on industry trends and competitor activities. Develop strategies to achieve sales targets and contribute to the company's growth. Meeting with Clients: Schedule and conduct meetings with clients to discuss products and services. Present company offerings in a compelling and persuasive manner. Gather feedback and insights to improve offerings and customer experience. Coordination with Sales and Production Team: Collaborate with the sales team to create cohesive strategies and action plans. Liaise with the production team to ensure timely delivery and quality of products. Communicate client requirements effectively to internal teams. Requirements: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in sales and business development. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong negotiation and presentation skills. Willingness to travel as required.

Roles and Responsibilities Quality Management System Defect Analysis New Product Execution Core Tool Implementation Supplier Development VW, BIQS, Toyota, MSIL, Fiat customer requirements Program Project Manager ISO 14001 ISO45001 Certified auditor Desired Candidate Profile Quality tools (7QC, FTA, PFMEA,SPC,MSA,PPAP,APQP) Female Candidate with 10-15 years exp. Graduate Engineer

To train 10th/12th passed out students in Automotive Manufacturing technology Sound knowledge in Mechanical and automobile subjects, to train the students as per syllabus Should be able to connect with the students and guide them guiding capabilities Required Candidate profile Min - 3+ Yrs Exp. Age Minimum 26 years Industrial updates and good knowledge about shop-floor practices Production (preferably related to auto industry)

Roles and Responsibilities Conduct quality analysis to identify areas of improvement in product design, manufacturing processes, and supplier performance. Develop and implement quality management systems to ensure compliance with industry standards and customer requirements. Collaborate with cross-functional teams to resolve quality issues and improve overall product quality. Perform quality inspections at suppliers' facilities to ensure adherence to company standards. Analyze data from various sources (e.g., CAPA reports) to identify trends and opportunities for process improvements.

Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Quality control is a process by which entities review the quality of all factors involved in production Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. e.g. Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls. Establish processes to audit/validate current control effectiveness and drive improvements wherever required. What are we looking for Microsoft Excel Microsoft PowerPoint Adaptable and flexible Agility for quick leaming Commitment to quality Written and verbal communication Ability to work well in a team Offer assistance to the operations team by taking production-related calls whenever required Quality Auditing Quality Management Quality Analysis English (Intenational) - Expert Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & responsibilities Process audit CTQ/CTP audit of above processes 2. To ensure quality and system awareness at the unit 3. Raw material, in-process and finished goods inspection, as per established SOPs 4. Ensure Process inspection as per the set frequency 5. Address internal complaints and problems with Root cause analysis and CAPA 6. Action effectiveness review/ audits on problems identified 7. Track daily productivity of the machines and plan the productivity improvement actions 8. Keep close communication with Quality team 9. Manage & report daily & monthly dashboards related to PQCDS (Productivity, Quality, Cost, Delivery & Safety)

Roles and Responsibilities: Paying close attention to detail and being vigilant in identifying defects in the materials. Maintaining accurate and up-to-date records of the online Quality reports. Must inspect the finished products to ensure that they meet the required quality specifications. Ensure the quality on product and process from incoming to out going. Observing and monitoring the production processes The quality control personnel must continuously monitor and assess the quality control processes and procedures, and recommend improvements to enhance the overall quality of the products. Ensuring compliance with industry standards, regulations, and company policies and procedures In the event of any non-conformities, the quality control personnel must report them promptly to the relevant departments and work with them to resolve the issue. The quality control personnel must collaborate with other departments, such as production, engineering, and design, to ensure that the products meet the required quality standards. Coordinate the three-shift QC and process.

Job Responsibilities: Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting. Will act as subject matter expert on tools, programs and applications unique to the client environment. Will act as the go-to resource who helps resolve complex issues. Will match project priorities to industry best practices Lead continuous improvement actions. Train, mentor, and coordinate the activities of other members of the team. Skills, Licenses, Knowledge, Education and Training Requirements: Must Have 5+ years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Install Shield, PACE etc., Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing. Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc., Auto Assessment using compatibility test tools for Windows transformation projects. Very good scripting skills in vbs, Wise Script and batch scripting. Work with internal development teams to understand and be an SME on how best to deliver required functionality. Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications. Provide IT application operations, support, and troubleshooting of technology issues desktop application components. Proven record in integrated approach to large applications and technology platforms design, architecture and implementation Awareness of phases such as requirements definition, system design and testing QA and transition to production. Deliver and respond as per service levels defined with the customers. Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required. Gather the errors/problem documentation of the application by the application testers. Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly. Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer. Ensure that the package complies with all client Standards Good Knowledge on ITIL. The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Purpose Ensure the highest level of quality in our products by performing Quality checks of the Supplier/Internal manufacturing records according to engineering & project requirements. Responsible for identifying any discrepancies or inconsistencies in technical specifications, drawings, testing methods, and Supplier/Internal manufacturing records. Drives supplier/internal Non-conformances report creation/coordination/closure. Work within existing systems & under supervision. Major Responsibilities "E - essential function or N - nonessential function of the job." E - Perform Quality checks of Supplier/Internal manufacturing records to authorize the shipment of parts according to engineering & project requirements. E - Communicate non-conformance findings to the internal & external stakeholders and record them in SAP/Intelex E - Drives supplier/internal Non-conformances report creation/coordination/closure through SAP/Intelex. E - Work with subject matter expert, project & client to get the supplier pre-manufacturing records approval through eSMDR tool & SAP E - Using the SAP/ECM and database systems facilitates to make create or modify Quality notifications. Also to upload and download documents using the same SAP platform. E - Works with cross functionals teams like Supplier Quality, Procurement, Engineering , manufacturing & Project departments to communicate, expedite & resolve quality related problems. N - May participate in identification of engineering requirements errors N - May participate in process standardization activities. N - May support in Improvement projects N - May participate in NRB meetings You are meant for this job if: Bachelor/Master of Engineering (Mechanical) 0-2 years of experience Basic understanding of Engineering practices, Manufacturing processes & Material Engineering. Ability to read, interpret Technical & Project requirement. Ability to read/interpret the Supplier/Internal manufacturing record. Skills Additional Skills Analytical Skill Good Communication Skill Flexibility to work in different Shifts Other Interpersonal Skills

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Track quality complaints communicate and update towards customers, thereby meet time line Evaluation of prevent actions for similar customer complaints / D6 audits & Lesson learned Collaborate with other internal teams (e.g. Sales & Product Management, QA, PE etc.) to improve the solutions for quality concerns. Support quality/manufacturing team internally (TE) and externally (Supplier) in all written and verbal communications. Analyze of TE and Customer Quality Evaluation/Scorecards across India region, and update Customer Scorecard Summary TS India Schedule and perform D6 Verification Audits for severe and recurring issues. Monitor Cost of poor quality against complaint & alerts What your background should look like: BE/ B. Tech (Electrical, Mechanical) Six Sigma Knowledge (preferred) SAP (preferred) CRITICAL EXPERIENCE 3-4 Years of experience within Automotive (Quality Assurance, Quality Engineer, AQE, Customer manager with Q-background, Product Engineer, etc) Knowledge in statistics and basic tools of quality Experience in manpower Management Knowledge in stamping, injection molding, wire harness process Communication and mediator competence Presentation skills Independent working behavior Team worker English business fluent. Availability to travel up to 40 % within respective region Competencies

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. What your background should look like: Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Quality Assurance Teams are responsible for all or part of an organization's Quality Management System, including conformance and continuous improvement initiatives. They work on systemic evaluation of products, services, facilities, manufacturing or business processes, to ensure that standards of quality are being met. Develop and implement quality plans, programs and procedures using quality control statistics, lean manufacturing concepts, and six-sigma tools and analyses. They reviews, analyze and report on quality discrepancies, investigate problems and executes quality audits, and develops disposition and corrective actions for recurring discrepancies. The team works closely with manufacturing, engineering, customers, or suppliers and subcontractors to ensure requirements are met. Responsibilities Track quality complaints communicate and update towards customers, thereby meet time line Evaluation of prevent actions for similar customer complaints / D6 audits & Lesson learned Collaborate with other internal teams (e.g. Sales & Product Management, QA, PE etc.) to improve the solutions for quality concerns. Support quality/manufacturing team internally (TE) and externally (Supplier) in all written and verbal communications. Analyze of TE and Customer Quality Evaluation/Scorecards across India region, and update Customer Scorecard Summary TS India Schedule and perform D6 Verification Audits for severe and recurring issues. Monitor Cost of poor quality against complaint & alerts What your background should look like: BE/ B. Tech (Electrical, Mechanical) Six Sigma Knowledge (preferred) SAP (preferred) CRITICAL EXPERIENCE 3-4 Years of experience within Automotive (Quality Assurance, Quality Engineer, AQE, Customer manager with Q-background, Product Engineer, etc) Knowledge in statistics and basic tools of quality Experience in manpower Management Knowledge in stamping, injection molding, wire harness process Communication and mediator competence Presentation skills Independent working behavior Team worker English business fluent. Availability to travel up to 40 % within respective region Competencies

NPD Quality / Project Quality - Oragadam - Plastic injection moulding exp. is must Exp:7+ yrs Immediate joiner preferable Indus: Plastic injection moulding Skill: Project quality , NPD quality , QA, standard CV - lifeturnmgmt6@gmail.com / 7358656750

Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one on one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Reviews and analyzes performance data, creates action plans and monitors execution to ensure goals are met Holds regular check-in meetings with the client to keep them informed of the trends, changes and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards and other ad hoc tasks ' Qualifications College Degree At least 2 years work experience in Travel Process Job Location

Opening: B.Sc Apprenticeship- Female Only For Quality Department No. Of Openings: 06 (Hiring for MNC Gear Manufacturing Industry) Location: Sector-80, Noida Exp: 0 to 1 Year (Freshers Can Apply) Eligibility: B.Sc

Overview: We are seeking an experienced and dedicated QA Lead to join our organization. The QA Lead will be responsible for ensuring the quality and compliance of our products/services through the implementation and management of quality assurance processes and procedures. The ideal candidate will have a minimum of 10years of experience in quality analysis, along with exceptional leadership skills and a strong attention to detail. Responsibilities: Develop and implement quality assurance strategies, policies, and procedures to ensure compliance with industry standards and regulations Lead and manage a team of quality analysts, providing guidance, training, and mentorship to enhance their skills and knowledge Establish key performance indicators (KPIs) and metrics to evaluate the effectiveness of quality assurance processes and drive continuous improvement. Conduct regular audits and inspections to assess product/service quality and identify areas for improvement. Collaborate with cross-functional teams to define quality standards, resolve quality-related issues, and implement corrective actions. Stay updated on industry best practices, trends, and regulations related to quality assurance and recommend appropriate measures to maintain compliance . Analyse quality data and prepare comprehensive reports for management, highlighting areas of concern, trends, and improvement opportunities. Drive a culture of quality and continuous improvement throughout the organization by promoting awareness, training, and engagement initiatives. Coordinate with external auditors, regulatory agencies, and customers during quality audits and inspections. Collaborate with product development teams to ensure quality requirements are met throughout the product development lifecycle. Identify and implement automated tools and software to streamline quality assurance processes and enhance efficiency. Requirements: Bachelor's degree in a relevant field (e.g., Engineering, Quality Management, or related discipline). Advanced degree preferred. Minimum of 10 years of progressive experience in quality analysis, preferably in a managerial or leadership role. Strong knowledge of quality assurance methodologies, tools, and best practices. Minimum 10 years of selenium Automation testing experience Proven experience in leading and managing a team of quality analysts. Excellent analytical, problem-solving, and decision-making skills. Strong attention to detail and ability to work in a fast-paced environment with multiple priorities. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Proficient in using quality management software and tools. Knowledge of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC) models specially Agile. Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad,Remote

Capgemini is seeking a director level executive for SME Loan Administration role. Primary Skills Extensive experience of working for financial institutions /Banks Knowledge of financial products Including Funding Markets, Commercial Loan Portfolios, Loan Administration, Covenant Administration. Solid understanding of Loan Administration systems including LoanIQ, E-Works, LoRD, etc. To act as referral, point for all Section staff, particularly Team Leaders, and provide guidance, knowledge and training where necessary. Work closely with the onshore Credit & Limit Control and Loans Administration teams and SME and, be responsible for strategic planning to ensure Section performs to fullest ability and requirements, defined by processes and procedures. To drive and deliver strategic initiatives & Transformational projects as committed to the client in conjunction with the Transformation and innovation office, Champions innovation and leads the creation of new ideas to deliver process and productivity improvements. Participate in the monthly KAIZEN (‘continuous improvement’) meetings and strive to improve error rates year-on-year. Ensure that any Action Plans / Root Cause Analysis’ constructed post-error are implemented. Understand Domain knowledge gaps, drive Team Upskilling and Domain Expertise both internal and external certifications, train, and mentor staff. To create collaborative relationships with the Client Organization and act as a trusted advisor matters related to Process and domain. Communicate plans and operating solutions designed to enhance services provided to the Client organization, increase functional efficiency, and reduce operational risk. Liaise with internal and external Auditors with regards to section processes and controls. Ensures comprehensive procedural documentation is in place and adhered to across all key operational processes. Upholds and maintains service level agreements across Functional Areas Ongoing engagement with Client and evaluation of industry and regulatory changes, thinking strategically to anticipate challenges and taking steps to proactively address. Work Internally with various teams to develop Loan Administration related offerings both for Commercial and consumer loans, ensure Go to Market material and collateral is periodically updated. Secondary Skills Min experience if 15-20 years in similar roles managing large operations and diverse teams. Possesses strong communication skills with the ability to establish and build trust with internal key stakeholders and partners. Energetic, flexible, collaborative, proactive leader Strong influencing and negotiating skills. Experience of leading and successfully delivering change and Transformation initiatives for Banking Clients Prolific understanding of general Loans Administration roles and responsibilities, including relevant current market knowledge.