613 Qos Jobs - Page 12

Role: Networking QA Engineer (SONiC) YOE : 7+ yrs Location: Bangalore( Hybrid Mode) , Only for Bangalore location candidates are preferred 1 Technical round, 1 Client round F2F from client location - Marathalli Notice Period - Immediate We are seeking a skilled Networking QA Engineer with extensive experience in Networking, L2/L3 testing having knowledge about SONiC (Software for Open Networking in the Cloud). The ideal candidate will possess expertise in evaluating SONiC’s compatibility with vendor switches. You will be involved in creating network topologies, performance benchmarking, ensuring compatibility and evaluating networking features/functionalities of SONiC as NOS. Responsibilities: Develop detailed test plans, test cases, and test scripts for Layer 2/Layer 3 networking protocols and SONiC-based network operating systems. Build and maintain complex network topologies (physical and virtual) for testing environments, including configuration of switches, routers, and test equipment. Test and validate core networking features such as VLANs, routing protocols (OSPF, BGP, etc.), ACLs, QoS, link aggregation, and failover mechanisms in a SONiC environment. Evaluate and ensure compatibility of Open SONiC with vendor switches through testing, integration, and troubleshooting. Conduct performance and scalability tests, including throughput, latency, and stability benchmarks using tools like pktgen, or similar. Develop and maintain test automation frameworks and scripts to improve test efficiency and coverage. Documentation of product architecture, requirements, and concepts in clear, concise and consistent specifications. Ability to work well in a team environment and collaborate with others to provide the best solutions. Adapt to new technologies in dynamic environment. Mandatory Skills: Minimum 3 to 4 years of experience working in the IT infrastructure industry. In-depth knowledge of L2/L3 networking protocols(e.g., VLAN, STP, OSPF, BGP, VRRP, ECMP, QoS, ACLs, etc.). Familiarity with standard networking protocols (e.g., TCP/IP, BGP, OSPF, etc.). Strong experience in functional, performance, regression, and compatibility testing for networking devices. Familiarity with test tools such as IXIA, Spirent, pktgen, or similar. Hands-on experience with network troubleshooting and packet analysis tools (e.g., Wireshark, tcpdump) Strong command-line skills and experience in Linux-based environments, especially for network configuration and troubleshooting. Solid experience in evaluating and replicating performance benchmarks across different network hardware. Hands on programming experience using Python. Strong communication and presentation skills. Good to have Skills - Practical experience in testing, configuring, and validating SONiC (Software for Open Networking in the Cloud) as a network operating system. Understanding of SONiC architecture, SAI (Switch Abstraction Interface), and associated CLI tools. Hands-on experience with configuring and testing vendor switches (Broadcom/Marvell-based, etc.). Using SONiC PTF (Packet Test Framework) for packet-level tests Experience contributing to or working with open-source networking projects, especially in large- scale networking environments. Knowledge about container technologies, Docker & Kubernetes. Experience in AI/ML. Knowledge about OVS. Knowledge about DPDK. Knowledge about SmartNIC. Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday Morning shift Work Location: In person

Highly proficient in Datacom/Protocols testing, software troubleshooting, and automation with Python. Experienced in leading small teams, designing test scenarios, and ensuring product quality. Capable of handling customer trouble tickets and contributing to process improvements. You Have: Graduate or Postgraduate in Engineering stream with 8 plus years of experience in L2, L3 Datacom / Protocol testing (e.g., VLAN, xSTP, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, IPV6). Proficient in test automation using Python and manual testing practices. Hands-on experience with traffic generators like Spirent, IXIA, or PCTA. Skilled in analyzing, reproducing, and resolving complex system-level issues. It would be nice if you also had: Prior work experience in any of Fiber / EPON / GPON / IPDSLAM / FTTH product lines will be added advantage Automation with Python will be desirable along with good debugging skills. Provides working leadership and training to less experienced personnel. Analyses, designs and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements. Repro and verify customer trouble tickets. Diagnoses complex problems / issues (hardware, software, combination) and provides RCA or recommend corrective actions. Plans technical requirements from customers needs. Independently works within broad guidelines and uses best practices and knowledge of internal or external business issues. Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements. Applies and maintains quality standards. Participates in process and tools evolutions and improvements.

1. Strategy Implementation · Maintain service level agreements while resolving customer’s service request. · Identify opportunities for network rehabilitation within the assigned territory. · Ensure compliance to quality and process standards defined for Airtel. · Ensure safety standards and protocols are followed within the assigned territory. 2. Installation and Fault Repair · Ensure resolution of service request as per defined timeline and service level agreement. · Identify and analyze fault cases to minimize repeat or re-open cases. · Responsible for Installation & Shifting performance across the job area and to drive defined KPI, while ensuring quality of installation & cost for installs · Drive reduction in overall open service requests and repeat and reopen orders to meet KPI targets. Drive Serve to Sell through engineers. · Manage escalation from internal/external customers related to the product. · Coordinate with local cable operators (LCOs) to provide timely support to the customers. · Coordinate with cross-functional teams to ensure faster installation and resolution. · Understand the Airtel work app leveraged by the engineers and wiremen. · Understand and resolve the challenges and issues faced by local cable operators (LCOs). 3. Reporting · Leverage the Airtel work platform to monitor the performance of the associates in the service. · Prepare documentation and report to showcase the productivity. · Conduct audit of the productivity within the target date. 4. Process Optimization · Identify ways to fasten the customer installation and fault repair process. · Responsible for QOS parameters related to TRAI, Regulatory & statutory compliance for the circle/Cluster · Carry out audit within target date and generate report 5. People Management · Work closely with the team for seamless execution of the tasks. · Coordination with cross functional teams CSD/NOC/O&M to provide faster resolutions Education Qualification · Full-time Graduate/ Postgraduate (Preferably B.Tech) Job Type: Full-time Pay: ₹500,000.00 - ₹550,000.00 per year Application Question(s): Are you a B.Tech Graduate Education: Bachelor's (Required) Experience: Team handling: 4 years (Preferred) Customer acquisition: 4 years (Required) Willingness to travel: 75% (Required) Work Location: In person

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $5 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Who You’ll Work With As a software engineer at Arista, you own your project end to end. You and your project team will work with product management and customers to define the requirements and design the architecture. You’ll build the backend, write automated tests, and get it deployed into production via our CD pipeline. As a senior member of the team you’ll also be expected to help mentor and grow new team members. This role demands a strong and broad software engineering background, and you won’t be limited to any single aspect of the product or development process. The candidate will be working with the WiFi team at Arista, developing cutting edge and next generation WiFi solutions in a fast-paced environment. The WiFi team is responsible for the end to end development of the Cloud managed WiFi product portfolio of Arista. This specific position is for the WiFi AccessPoint team. What You’ll Do As a core member of the AccessPoint team, the candidate is expected to work closely with relevant teams to understand product requirements, design the solution, build the software and deliver it for final validation and customer deployment. The successful candidate will also keep track of new and emerging technologies and their impact on Arista products, come up with new and innovative ideas to improve and differentiate the product and help Arista become a leading player in the Campus space. The candidate will also work closely with sales and support teams to push new solutions, understand customer needs and pain points and help resolve escalations. The candidate is expected to have a strong background in software development and good understanding of systems and networking areas with the knowledge of the WiFi area as an added bonus. The candidate's role will not be limited to a single aspect of the product, it will be broad encompassing many different aspects including but not limited to developing new Access Points, designing and implementing new features, tracking new technologies and working closely with the sales and customer teams. Requirements: • Strong engineering and Computer Science fundamentals • Minimum 3-15 years of relevant experience • Well versed with programming in one of C/C++ languages • Experience working in a Linux environment, developing applications or Linux drivers Proven experience in Any of the below: 1. Network device drivers, operating system internals, Kernels, compilers, SOC architecture 2. User space development for connectivity related products (Wireless Lan access points/ controllers, networking equipment) in one or more of following areas: • HostAPD, Portal, RADIUS, AAA, Identity and role management, Radsec • Tunnels, Firewall, Iptables, Flow Classification, QoS, TLS, DTLS Preferred Skills: • Experience with Wi-Fi device drivers on Linux. • Hands-on experience in working with one or more WIFI chipset platforms • Good System Level understanding of the Wireless AP functionality • Experience in developing Wi-Fi features, system integration, evaluate various performance parameters Show more Show less

Arista Networks is the leader in software driven networking solutions for today’s largest Data Center (DC), Cloud, Internet/WAN, Service Provider (SP) and Campus environments. Arista has over 7500 customers ranging from the largest cloud providers, to healthcare, government, carrier, finance, education, and production web/SaaS companies. Arista's products are the foundation underpinning much of modern society's operations. Arista has ambitious plans and an unprecedented opportunity for growth and we are looking for many more engineers and designers to join us in building and innovating the world's networks. Arista is a profitable, publicly quoted company with revenues of over $3.5B with a culture of invention, quality, respect, and fun. As a Software Engineer your core responsibility is to deliver new product features. A major part of this is writing and owning the code that drives our products. However, the role of a Software Engineer is much bigger than ‘simply’ writing code. Software engineers work on the whole development process, including: Suggesting and deciding what features to build Driving the design and architecture Pushing, testing, documenting the feature Working alongside customers in the field if needed Are you right for this role ? This is an interesting and exciting opportunity to be a part of the software team that is redefining Data Centre switching. For success at Arista all you need is: Strong engineering and Computer Science fundamentals with 3-10 years of industry experience. Extensive background in algorithms and strong software architecture skills Fluency in one of C/C++/Python programming Hands-on experience with designs and implementations in a strong product-engineering environment Strong communication skills and the ability to work in a team environment Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature. Preferred qualifications (Any one of the below): Strong software debugging skills especially in embedded systems. Understanding of IP networking and IP routing protocols, specifically one of RIP, OSPF, BGP, IS-IS, or PIM. Experience with DPDK, software forwarding, Qos, Layer 2 protocols like 802.1X, AAA, Macsec etc. Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc Experience with hardware abstraction layer Experience in Network Systems Software development is a plus Show more Show less

BE,BTech,ME,M Tech inECE,CS with 7+ years of strong design and development skills in C, C++ andembedded Linux Very good hands-onexperience in development of Broadband CPE Products (Cable Modems, Routers,Cable and Fiber Gateways) Expert knowledge in thefollowing Standards and Specifications: Fiber, VoIP, Triple Play services Networking protocols L2and L3, routing, QoS, bridging and data plane services is mandatory Hands-on experience indevelopment with Maxlinear , Broadcom and MediaTek SDK for broadband gateways Development expertiseon Embedded Linux: ability to develop and guide the team in development inthese frameworks Good expertise in Linuxkernel, thread programming, IPCs, Networking, virtualization and excellentproficiency in C/C++ programming as well as Data Structures Excellentanalytical, problem-solving, programming, debugging and trouble shooting skillsrequired Thorough knowledge inthe entire software lifecycle of embedded system software: handson expertiseexpected

Experience designing and supporting Cisco enterprise networks. Solidunderstanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing,QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow. Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP. Experience configuring network security policies onfirewalls and/or routers. Strong knowledge of network and securityarchitecture best practice Strong knowledge of enterprise switching androuting, and LAN/WAN technologies Experience with cisco DNA Center, CiscoPrime Advanced understanding of networking principles, subnetting and theOSI model Network Security ,Macro/Micro Segmentation. 1. Experience designing and supporting Cisco enterprise networks. 2. Solid understanding of network-based segmentation strategies and IoT designs 3. Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls, SNMP, Netflow. 4. Extensive experience with Network mirroring technologies SPAN, ERSPAN, RSPAN, TAP. 5. Experience configuring network security policies on firewalls and/or routers. 6. Strong knowledge of network and security architecture best practice 7. Strong knowledge of enterprise switching and routing, and LAN/WAN technologies 8. Experience with cisco DNA Center, Cisco Prime 9. Advanced understanding of networking principles, subnetting and the OSI model

Experience designing and supporting Cisco enterprise networks Solid understanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP Experience configuring network security policies onfirewalls and/or routers Strong knowledge of network and security architecture best practice Strong knowledge of enterprise switching and routing, and LAN/WANtechnologies Experience with cisco DNA Center, Cisco Prime Advanced understanding of networking principles, subnetting and the OSI model Able to understand multi-tier network environments (Core, Distribution, Access,)

Excellent knowledge in L2 (vlan, lag), L3(ospf, bgp), VxLAN, EVPN (All mandatory protocols) Python programming/coding, PyATS framework / Robot / Pytest. Ability to design Python scripts from scratch related to networking protocols and features Working kmowledge in using traffic generator tools - Spirent, IXIA, Trex Good communication, strong Debugging and troubleshooting abilities Test Bed creation, Debugging troubleshooting (mandatory), test documentation preparation

Firewall Support (on Call Support) Location: Vadodara, India Office Shift Time: US Shift time Number of Position: 05 This Position Firewall support Level 1 provides excellent customer service for a fast-paced multitasking service desk environment that supports remote access internet VPN products, managed security and network services, Software as a Service Products (SaaS), with high first call resolution. Responsibilities Phone/Chat/Email Support Apply handling processes consistently. Log and track all communications received into the ticketing system. Establish a quality working relationship with a variety of customers. Follow defined standards to resolve a specific set of problems. Follow defined standards to collect and follow up on escalated issues. Escalate issues within the defined standards. 2. Level I Support Research and resolve caller inquiries by utilizing established procedures, user manuals, accessing on-line applications, or interacting with internal and external support groups. Troubleshoot and resolve hardware, software, and communications issues by interacting with application end users, application engineers, system engineers and hardware / software vendors. 3. Continuous Improvement Meet individual metrics for Level 1 Support Engineer Identify and suggest process improvements as they arise. Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements. 4. Technical Skills Knowledge and experience with network protocols and concepts including SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions. Hands-on experience with Meraki and Fortinet firewalls . Ability to effectively collaborate in a dynamic team environment. Firewall Implementation and Support Installing Managed Network Solutions including Fortinet firewalls. Making changes to firewalls in support of customer’s needs. Solving technical customer issues around firewalls, filtering, IP Networking, Routing, VPNs, and application connectivity. Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem, and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service Qualifications Provide excellent first line customer service. Respond to all chats, emails, and phone calls consistently. Enter all relevant data from customer contact channels into tracking system. Assist with troubleshooting and resolution of all tickets that can be processed from start to finish by level 1 as defined by management. Great interpersonal skills; superior customer service skills; excellent multi-channel communication skills. Works well under pressure with limited supervision while consistently displaying a professional demeanor. Ability to follow processes and escalate issues consistently. Resolve a variety of external technical requests including virtual private networks, protecting data integrity, and assisting the retail industry with the send/receive of proprietary data. Support the technical management team with call data analysis. Experienced in Windows operating systems. Familiar with TCP/IP and networking concepts. High level of ethics and integrity. Scheduling flexibility required. We are an Equal Opportunity Employer Show more Show less

Tech Support Department: Avhan platforms create new paradigms in technology delivery and platform integration in the Digital “Connected” business world. Tech Support department plays a critical role in effective cloud services delivery and Customer Account Management. Key functions of this department are : · Manages all Jodo product Support issues with internal Product and QA teams · Manages Jodo Cloud Deployment activities with Cloud vendors (for Jodo Public cloud) as well as with Cloud vendors or clients (for Private Cloud) and with internal Product and QA teams All activities are primarily performed remotely, with very rare client-site level support. For operations in US and other geographies, deployment and P1 and P2 issues are managed from India. There is a plan to outsource other support issues to local support partners, to facilitate effective management of local languages, culture and time zones. In Future, we will also start outsourcing the Infra setup and P1 / P2 management to outsourced partners after all support processes are documented and training content has been standardised. Avhan Support Function is required to develop, publish and administer (train) best practices in implementation, change management / upgradation as well as trouble shoot for partners as well as for customers. Specifics - 1. Remote support is delivered via – “Avhan Support Exchange”( internal Avhan platform), and in case of client managed Private cloud deliveries - other remote access technologies are used. 2. Jodo Public & Private Cloud Services are delivered either as colocation engagement with Cloud Data Center providers or with Cloud providers like AWS, Google etc.. 3. For internal activities and team management, Avhan uses Redmine Project Management tool is used. (similar to JIRA) Responsibilities: Maintain Platform and infra uptime (including Cloud and network) and SLA for Jodo Cloud installations in India and other geographies Provide Tech Support to clients within SLA Manage Product upgradations including patch updates, CR delivery Communications and coordination with Client as well as vendor teams Specific responsibilities - 1. Manage Customer Support activities - Monitor and maintain SLA for Product support to customers for Help Desk Tickets as per internal and client SLA agreements 2. Monitor Cloud infra (& proactively track) – - error & exceptions logs - backup schedules of database, recordings, other data - system and team check points - daily infrastructure usage – identify underutilization of infra elements and consolidate it to reduce infra billing - infra utilization patterns and fine tune auto scaling parameters to minimize cost and improve product performance - routine & repetitive tasks - attempt automation, monitoring of identified points - Monitor product instances, servers for performance and bottlenecks 3. Jodo Platform Management – - Schedule and perform patch updates of Jodo Product, Database, operating system, and third-party components as per pre-defined checklist - Plan and execute / manage implementation of Jodo products within defined timelines - automate process of patch updates - Prepare hourly / daily checklist, automate and monitor execution of checklist 4. Effective communication and co-ordination – - Pro-active up-dating of clients to ensure smooth operations and high customer satisfaction. - Pro-active communication and effective discussion with internal colleagues given Team & Company objectives - Pro-actively co-ordinate with the development, QA teams and have an effective release process. (Cloud / SaaS / Services) 5. Product Training – - Train customer technical teams for management of Avhan Systems at time of implementation and up-gradation. - Ensure effective client user training post implementation - Update and Deliver technical training for existing and new customers - Develop product FAQ for setup, operation and troubleshooting - Develop Product training videos for self learning, troubleshooting - Analyse follow-up \ repetitive queries or issues, etc. and attempt to reduce them working with various internal and external parties. 6. Team Management – - Manage support & implementation team - Roster to ensure availability of support team all the time -Training of team - Hiring & Employee retention Additional Job details: · Avhan supports clients business operations across different global locations and you will be required to be available to your team members at different hours in a day. You will have to schedule your work and availability as per the work tasks. · In case of an emergency, you are expected to extend working hour Educational Qualifications and General work Experience 1. Educational – · B.E. / B.TECH / M. TECH. / M.E. / MCA / M.Sc. from Computer science / Electronics stream · Project Management certifications preferred 2. Skills – - Excellent Communication skills - written and spoken – English - High process orientation with proven skills in process creation, documentation and process delivery management - Leadership and team management skills - Excellent Customer Management Skills - Project Management - Time Management 4. Experience – - Essential – - At least 3-5 years of experience as individual contributor in technology implementation and management for Cloud Software Products in Enterprise, Contact Centers / SaaS / PaaS / IaaS organization. - At least 1 to 2 years of managerial / supervisory experience - Best practices for software incident support, SLA matrix setup. Essential Technical Skills & Experience: Experience in – - Managing Linux based Virtual Machines, Tomcat Web server deployment and best practices. - MySQL / MariaDB – Execute queries, performance monitoring, Backup / Restore Technical awareness of – - Firewalls, Proxies / Reverse Proxies, Load Balancer - Following protocols: SIP, HTTP / HTTPS, SMTP, POP3, IMAP, Strong understanding of networking technologies including TCP/IP, IPV6, DHCP, VLAN, QoS, VoIP, various WAN technologies (Leased Line, MPLS, VPN etc.) - Knowledge of Information Security and Network technologies for Cloud based solution delivery and management - Awareness of Asterisk / FreeSWITCH, Kamailio SIP Proxy Desirable Skills: - Self-motivated, hard-working individuals with proven exceptional technical and achievements are sought. - Relevant exposure to either of following client industry verticals: BFSI, Travel, Insurance, BPO - Experience in Implementation, management & maintenance of VoIP solutions. - Using SIP / VoIP monitoring tools and exposure to Cloud unified communications and cloud Contact Center platforms - Knowledge of the software life-cycle process, release and change management processes and best practices. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Monday to Friday Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Dadar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How do you handle challenges or conflicts in the workplace? How many years of Managing cloud infrastructure (AWS, GCP, private clouds) experience do you have? What is your current ctc? What is your current notice period? What is your salary expectations? How many years of in SLA-driven support and incident management experience do you have? Do you have experience in Application Support? If yes How many years of experience do you have? Do you have Strong knowledge of MySQL/MariaDB with Galera Cluster (queries, backups, and performance monitoring), Do you Understand of network technologies (TCP/IP, HTTPS, DNS, VoIP, VPNs, Load Balancer, firewalls), Experience: Application support: 3 years (Required) Managing team: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 10/06/2025

I am pleased to announce that we are currently seeking an experienced professional to join our Service Provider Cisco TAC team. We are looking for candidates with a minimum of 8 years of relevant experience in the field. Meet the Team We are a dedicated team of engineers with deep technical expertise in Service provider technologies and Cisco's products. Our primary role is to deliver best in class technical support to our premium customers. We are responsible for helping Customers to restore network downtime, providing recommendations to resolve issues, and addressing queries related to Cisco products. Additionally, we offer best practice recommendations to enhance their operations. Your Impact In this role, you will work with Cisco's CService Provider customers and collaborate with various teams, including Customer Expeirnece, product engineering, and the Sales. Our collaboration aims to improve overall experience of customers with Cisco’s Product and Services. Furthermore, you will work with the global Support team to ensure a seamless experience for our customers. Resolve customer issues remotely via email, phone, or collaboration tools such as Cisco Webex. Use Cisco labs to replicate customer-reported issues and test software fixes provided by the engineering team. Work effectively with Cisco engineering teams to resolve product-related issues and submit serviceability enhancements based on customer feedback and technical insights. Create and document troubleshooting procedures for new and common problems to assist junior engineers and enhance team knowledge Collaborate with technical leaders to support efforts in automation and innovation within the team. Minimum Qualifications : Bachelor's degree in a Engineering (Computer Science or Information Technology preferred). A minimum of 8 years of related industry experience, with at least 4 years of experience working with Cisco routing products such as ASR 9000, NCS 5000, and NCS 540. CCIE/CCNP certification or an industry equivalent is preferred, demonstrating advanced expertise and technical skills in networking. Requires knowledge of Cisco routing products and proficiency with their command line interface (CLI). Possesses working knowledge of Python scripting and automation. Basic understanding of AI tools. Preferred Qualifications : Possesses a solid understanding of IP networking concepts, including IPv4, IPv6, Multicast, ARP, QoS, and device-level security. Experienced with service provider technologies such as routing protocols (BGP, OSPF, IS-IS), MPLS, L3VPN, L2VPN,Segment-Routing and IPv6 routing. Possesses working knowledge of software programmability, automation, orchestration, and/or virtualization. Candidates with prior Technical Assistance Center (TAC) experience from a product-based company are preferred. Excellent written, verbal, interpersonal, and presentation skills, with a developing ability to function effectively in ambiguous circumstances. Show more Show less

Position : L2/L3 Network Engineer Company Name: Cyfuture India Pvt. Ltd. Company Website: www.cyfuture.com Location: Sector 81, NSEZ, Noida Key Responsibilities: Monitoring network performance and tracking network usage to report on system load, usage and response Performing diagnostic analysis of the network Manage and maintain Modular Routers, Modular Switches, Load Balancer. Planning and implementing network upgrades to achieve optimal performance Identifying and resolving gaps in controls or faults/defects in the network Responding to network cyber-security threats Ensuring the network and security equipment are updated to the latest firmware Liaising with vendors and contractors for network-specific products and services Documenting the network and security policies Job Requirements: 4+ years of experience with experience in the following areas: Candidate must have working experience on Juniper, HP, Fortinet & Cisco Technologies . Expert knowledge of routing/switching, data center technologies. Should have hands on Routing protocols (RIP/IGRP/EIGRP/OSPF/BGP). Expertise of BGP, VTP, VLAN, MPLS, IS-IS, OSPF, VPLS, VPLS. HSRP, VRF, AAA, GRE tunnels, SD-WAN, ACI, QOS, IPS IDS server etc. Working experience in ISP/Data Centre environment would be preferred . Expert knowledge in firewall: Cisco/ Juniper/ Fortinet/ HP/Checkpoint etc. Must have expert knowledge in server load balancers. A bachelor’s degree or equivalent in computer science or related field is strongly preferred. Show more Show less

[BLR] Network Platform Software Development –Senior Software Engineer Bengaluru, India About Arrcus Arrcus was founded to enhance business efficiency through superior network connectivity. The Arrcus Connected Edge (ACE) platform offers best-in-class networking with the most flexible consumption model at the lowest total cost of ownership. The Arrcus team consists of world-class technologists who have an unparalleled record in shipping industry-leading networking products, complemented by industry thought leaders, operating executives, strategic partners, and top-tier VCs. The company is headquartered in San Jose, California. For more information, go to www.arrcus.com or follow @arrcusinc. We offer a variety of roles in software, hardware, and cloud environments. We are looking for people who are self-motivated, creative, and agile. You will work closely with the top-notch talent in Arrcus in redefining networking. Responsibilities: Design and develop data path solutions for L3 (IPv4, IPv6, MPLS, SR/SRv6, VRF, L3VPN) and L2 (STP, LLDP, sFlow, LAG, MLAG) networking technologies. Architect and implement QoS features, including queueing, classification, policing, shaping, ACL, ECN, and WRED. Work with ASIC families (e.g., BCM XGS, BF Tofino) and develop software using BCM SDK, P4, and DPDK. Optimize and enhance Linux networking internals, including memory management, network stack, and hardware abstraction layers (RIB, FIB, HAL). Develop and maintain high-availability (HA) solutions, ISSU, and Linux-based networking systems. Work on Debian packaging, Linux kernel modifications, and kernel networking stack optimizations. Develop and integrate software for containerized and virtualized networking environments.Requirements: Education: BS/MS/PhD in Computer Engineering, Computer Science, or equivalent field. Experience: 5+ years of hands-on development experience in networking software development. Strong proficiency in C/C++/Go/Python programming. Deep understanding of ASIC pipeline architectures and networking hardware. Hands-on experience with Linux OS internals, Debian build/packaging, and kernel networking stack. Experience with RIB, FIB, HAL, and high-availability (HA) networking solutions. Knowledge of containers (Docker, Kubernetes) and virtual machines (VMs) is a plus. Preferred Skills: Experience with DPDK, P4, BCM SDK, or other hardware programming interfaces. Strong debugging and performance optimization skills. Experience with high-performance, distributed networking systems. Bonus Prior work experience in a startup or venture-backed company is a big plus. Investors and Funding Arrcus has raised over $125M in funding from top tier Venture Capital firms(VCs) such as Lightspeed Venture Partners, General Catalyst, and Clear Ventures as well as strategic investors such as Liberty Global, SoftBank Corp, and Samsung Next. For more information, go to www.arrcus.com or follow @arrcusinc. Equal Opportunity At Arrcus, we’re proud to be an equal opportunity employer – We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. A strong belief of culture addition will propel us forward, together. With this, we consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation and training. Show more Show less

Noida,Uttar Pradesh,India Job ID 768066 Join our Team About this opportunity We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 6-10 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.

Noida,Uttar Pradesh,India Job ID 768065 Join our Team About this opportunity We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 8-14 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.

Noida,Uttar Pradesh,India Job ID 768068 Join our Team About this opportunity We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 4-8 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.

Noida,Uttar Pradesh,India Job ID 768077 Join our Team About this opportunity We are now looking for a Domain Support Specialist to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 3-7 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.

Position Purpose and Overview The system architecture engineer is a significant position in the Quectel R&D team. You will be utilizing essential technical expertise of software architecture to be responsible for tuning the Quectel software platform, partake in roadmap evolution, as well as oversee product development at system architectural level. You will need to proactively take measures to promote new technology research and improvement. Key Responsibilities Support PDM, Sales, PM & SPM to define product development strategy, roadmap and high-level solutions cross product life cycle. Support and participate reviewing customer RFQ or any technical requirement to identify system architecture for new business win or maintaining existing account. Owner of, or support new technology studying or new feature analysis and prototyping; create & maintain detail technical requirements for each function domain working with technical experts in software/hardware/test teams and following to support technology & feature implementation. Provide technical guidance and support product development from system level including search for solutions, feasibility studying, create and finalize the design specification, review HW/SW implementations and hand-on for development; estimate the effort, collaboration between project teams ensure consistency for cross product design and implementation Create and maintain system technical documentation and ensure accuracy for technical information with high quality. Requirements Bachelor degree in Engineering or Telecommunication, Master or PhD will be plus. 10+ years’ relevant experience on wireless communication system development preferred in automotive Telematics, Cockpit or Embedded IoT Solution with minimum 3 years working at system architect level Systematic logical thinking and proactive working way Fluent communication and presentation skill in English; bilingual Chinese is preferred. Business trip is required on request. System architectural level expertise in at least 3 of the following areas: Embedded Linux Real-time Embedded software and device development (PCIe, USB, UART, GPIO, I2C or I2S, RGMII, SGMII, Ethernet, Hypervisor, QNX, etc.) Wireless standards (3GPP, C-V2X, ADAS, GNSS, WIFI/BT, eVAB, CAN BUS, etc.) Data services (TCP/IP, QoS, etc.) Cyber Security (DM-Verity, SELinux, Tustzone Crypto, SSL, Sandbox…) Quality Stands and Process (ASPICE, ISO16949, ISO21434…) Memory & file management systems and protection algorithms Android system architecture and application development. Show more Show less

Job Description Description for Internal Candidates Job Summary As an Infrastructure L2/L3 Sr. Engineer, you will be responsible for providing advanced technical support for the organization's UC/CC infrastructure. This role involves troubleshooting complex issues, coordinating with other support tiers, and ensuring the smooth operation of critical systems What You’ll Do Work as a lead at office or client site to support technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer business outcomes. Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Build customer simulations in test labs to resolve/validate sophisticated problems & compatibility issues. Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals. Play the role of an individual contributor. Role And Specific Responsibilities Works with customer along with internal & external resources (e.g. BlackBox Cisco UC L3 team, Cisco TAC, service provider) on the support and optimization of Cisco services and solutions. Assists with task/project implementation for assigned customer engagements. Jointly crafts and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans and Cisco UC system version upgrade etc. Builds and/or use test environments as the need arises to resolve medium sophisticated problems and compatibility issues. Understands how software skills and tools can be used to configure, deploy and/or seek Cisco products & solutions. Acts as an initial focal point for problem resolution for customer engagements. Closely work with team by assigning day to day duties and task , also assist them by working with issue to resolve it and sharing technical skill and knowledge. Who You’ll Work With Depends on the business requirement you will be work from Office or On site support to client whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. Who You Are Expertise Experience in planning, implementing, fixing Cisco UC solutions for enterprise level customers. Good understanding of telephony dial plan, implementation, and call control/routing protocols such as H.323, MGCP, SIP, SCCP, FXO, FXS, and POTS. 3 + years of in configuring & solving Cisco UC applications such as CUCM, Unity Connection, IM&P, and others. Knowledge and experience of deploying and(or) solving voice gateways, media resources such as conferencing, transcoding, MTP, and MoH, and voice endpoints such as IP phones, and CIPC/Jabber (softphones). Knowledge of Cisco Cloud Collaboration portfolio - Cisco Webex Centers, Cisco Webex Cloud Connected Audio, Cisco Webex Meetings Server, Cisco Collaboration Meeting Rooms will be added advantage. Cisco UC/CC certification will be added advantage. Knowledge of UCS B/C series platforms and VMware technologies such as vCenter, vSphere EXSi, and vSphere client. Knowledge of Cisco Expressway solutions for MRA and B2B calls. Detailed understanding of TCP/IP concepts and protocols like DHCP, DNS, TFTP, NTP, LDAP and others Knowledge of Teamwork QoS. Knowledge of Microsoft Active Directory and Exchange server Show more Show less

It's fun to work at a company where people truly believe in what they are doing! Job Description: POSITION SUMMARY: This position is responsible for all aspects of network design, implementation, operation and support. This is a senior level position that will incorporate tactical response and strategic consideration. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides advanced technical expertise to maintain the stability and security of the company’s networked environment to include SD-WAN, Data Centers, LAN, WLAN and Firewalls. Works with business leadership on behalf of clients to ensure that requirements are understood and met Configures, tests, and maintains LAN/WAN equipments and related services Escalation Point and Subject Matter Expert for all network related problems Author and maintain comprehensive documentation for all implemented services Independently manages large enterprise projects to deliver value on time and within budget Provides technical oversight and design of hosted data center configurations and footprints Works with leadership to manage support and maintenance contracts Establishes and maintains relationships with key network and data center vendors QUALIFICATIONS: KNOWLEDGE/SKILL/ABILITY: An individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required: Advanced hands-on skills related to implementing and administrating enterprise network devices: Firewalls – Cisco ASA, Palo Alto and PFSense Load Balancers - F5 and HA Proxy Traffic shapers and QoS – Cisco Routers and SilverPeak Network Switches – Mellanox Cumulus, Cisco and Meraki Remote Access – Cisco AnyConnect, Zscaler and Global Protect Wireless Access Points – Cisco and Meraki Monitoring and Reporting – SolarWinds Network Tasks Automation – Ansible SD-WAN – SilverPeak Cloud Networking – Azure, AWS and Hybrid Cloud DNS - BIND A thorough understanding of available network and security technologies including cost, benefit, price, etc. A thorough understanding of hosted data center strategies (Converged and Hyper-converged infrastructure) and operational considerations Strong hands-on working knowledge of Linux (SUSE, Ubuntu, Cumulus, CENTOS, etc.) Education And Experience Bachelor’s Degree or equivalent technical certifications 10+ years of network engineering and administration mandatory Minimum 3 years in a Senior or Lead role SPECIAL REQUIREMENTS: Embraces both technical and process maturity in support of continuously available and secure solutions Advanced level of technical expertise Ability to prioritize and multitask effectively Project management and project leadership skills Motivated and decisive self-starter 24x7 on-call duties required Willingness to learn new technologies and maintain industry knowledge Excellent communication and interpersonal skills Embraces a team-oriented approach Ability to travel 10-20% If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Show more Show less

Role TM – MW planning & Performance Job Level/ Designation M1 Function / Department Technology / Quality Location Guwahati, Assam Hiring Manager Dipen Chanda, DGM Job Purpose Co-ordination with CODE for MW network planning & design of robust MW network Stringent monitoring of MW link performance, link utilization, bandwidth delivery & BAU support Optimize usage of MW spots & improve existing POP efficiency in coordination with CODE planning Co-ordination with CODE to plan & create routing designs with efficient QoS in place for access transmission to deliver best in class CXX experience to customers Key Result Areas/Accountabilities Maintain MW planning database, parameter & planning audits for deviation correction, if any To monitor & analyse microwave performance reports & co-ordination with CODE planning for KPI improvements Co-ordination with CODE & field team for validation of MW LOS feasibilities Microwave material mapping from fresh / re-use kitty for successful execution of the all MW released plans for rollout / consolidation / Optimization in circle End to end coordination with support functions for execution of all MW plans released, Traffic shifting & BAU requirements Co-ordination with CODE & BSS team for visibility of all MW operational nodes Feasibility check of all enterprise bandwidth requirements (<=10 Mbps) in MW media within TAT Core Competencies, Knowledge, Experience ~ 3 to 5 years of technology experience in Microwave planning across different vendor equipment. Good Knowledge of vendor products for different OEMs like Huawei, E///, ZTE Ceragon & NEC Knowledge in MW planning and DWDM, SDH, EoSDH, IP/MPLS, QoS Good understanding of various DCN techniques for NMS login/visibility of all vendor equipment. Good understanding of QoS service mechanism in various equipment present in network. Knowledge on MW link optimization & KPI improvement to ensure best in class CXX delivery Team player & eagerness to learn technology advancements. Flexible & adaptive to changes Qualifications Must have technical / professional qualifications Bachelor of Engg. CCNA certification preferred Show more Show less

Job Purpose The role will be responsible for ensuring service up time, maintain SLA and execute Service improvement plan for complete Mumbai IP network Key Accountabilities Key Result Areas/Accountabilities Thorough understanding of IP Packet flow, OSI layers Out of box thinking and excellent problem solving skills during troubleshooting, Able to handle tremendous work pressure Overall knowledge of service layer on CEN, IPRAN and FLDS Command level Hands on experience on Cisco (920/903/7xxx), Nokia (72XX, IXR), ECI (1300/1050/1800) and Juniper routers. In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN, Understanding of Access, PRE-AGG, AGG and core network in terms of services and connectivity Understanding of 2G/3G/4G Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with IP network at CORE and pre-agg MPLS Traffic Engineering, LDP, RSVP, Segment Routing Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP) Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) Wireshark analysis and packet capture To assign quality tasks to vendors/ engineers/ managed partners for meeting best results. Evolve SLA and KPI driven operations across circles to provide best in class customer experience for Business team on Service ops Domain. Core Competencies, Knowledge, Experience 4 to 10 Years’ experience in the field of IP Networking Demonstrate experience of working in Telecom Service delivery function. Experience with Data Networking platforms and Enterprise products & Services. Vendor governance / resource utilization. CCNA is must in R&S , CCNP –preferred Must Have Technical / Professional Qualifications B.E Effective communication and interpersonal skills Proactive in approach with positive attitude Able to handle pressure Balanced in handling emergencies. Experience in virtual team management Good Stakeholders Management skills to interface with Vendors and partners Show more Show less

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Proficiency in TCP/IP protocols with a solid understanding of how data packets traverse the network. Expertise in configuring and optimizing routing and switching environments to ensure robust network performance. Hands-on experience with LAN/WAN technologies for effective local and wide area network setups Proven ability to troubleshoot network issues; identify root causes; and implement effective solutions. Must have excellent analytical skills for monitoring network performance and identifying improvement areas. Assist in the planning and deployment of new network projects and expansions. Primary Skills Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Secondary Skills Strong knowledge of DNS services and their role in resolving network queries efficiently. Knowledge in cloud networking concepts in Azure (VNET; NSG; ASG; UDR; Express Route;etc.) and other Cloud providers including GCP and AWS. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less

About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Why should you choose us? Are you interested in working for a Global Leader in E-commerce? Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day? If so, read on to find out more about the opportunity. Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloudnative telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.9 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Job Summary We are seeking an experienced and dynamic Lead for our Enterprise Operations team with a specialization in the IP domain. The successful candidate will be responsible for overseeing the design, implementation, and management of our enterprise IP infrastructure, ensuring robust and secure network operations, and leading a team of network professionals to support our business objectives. Key Responsibilities Oversee the design, deployment, and maintenance of IP networks. Contact point for all Customer Escalations, Track and Maintain customer committed SLAs. Appropriate Customer communication with respect to Faults as well as Changes in line with agreements. Monitor network performance and proactively address issues to maintain optimal Customer Experience. Implement best practices for network monitoring, management, and troubleshooting. Maintain comprehensive documentation and control of network configurations, Control changes and procedures to least impact customer services. Root causes analysis and develop workaround/permanent solution to prevent incident recurrence. Coordinate with internal teams and external vendors for network upgrades and maintenance Analyse network performance metrics to identify and address areas for improvement. Implement solutions to enhance network efficiency, reliability, and scalability. Conduct regular network assessments and capacity planning. Lead, mentor, and develop a team of network engineers and administrators. Foster a collaborative and high-performance team environment. Ensure compliance with industry standards, regulatory requirements, and company policies. Conduct regular audits and vulnerability assessments. Stay abreast of emerging technologies and industry trends in the IP domain. Drive innovation and continuous improvement initiatives within the network operations team. Provide training and development opportunities for team members. Job Requirement Qualifications Bachelor’s degree in Electronics and Comm, Information Technology, or a related field. Experience Minimum of 12 years of experience in network administration or a similar role. Minimum 4 years of experience with a focus on Enterprise Operations in IP networks. Proven experience in a leadership or managerial role. Deep understanding of IP networking concepts, including TCP/IP, DNS, MPLS (L2/L3 VPN/VRF-) and MPLS- TE, BGP, QOS, segment routing based network. Strong knowledge of network security practices and technologies (firewalls, VPNs, IDS/IPS). Proficiency in network monitoring and management tools. Excellent problem-solving skills and attention to detail. Strong communication, leadership, and interpersonal skills. Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are highly desirable. Preferred Skills Experience with cloud networking. Familiarity with automation tools and scripting languages (Python, Ansible). Knowledge of VoIP and multimedia networking. Experience with SD-WAN and network virtualization technologies. Rakuten Shugi Principles Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, always advance. Only be satisfied with complete success - Kaizen. Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team. Show more Show less