Project Sales Coordinator

Job Title:

Company:

Company Overview:

Lafit Lighting Solutions LLP

Job Objective:

Project Sales Coordinator

Key Responsibilities:

Project Sales Support

• Respond promptly (within 5 minutes) to queries from the Project Sales Team regarding product availability and lead times.
  
• Assist in the preparation of accurate and competitive sales quotations.
  
• Timely creation of Sales Orders based on confirmation from the Sales Team (within 5 minutes).
  
• Monitor and track the progress of Sales Order fulfillment.
  
• Manage issuance and return tracking of samples sent to sites.
  
• Liaise with the Factory Product Sales Coordination team for timely resolution of order issues.
  
• Weekly review and communication of outstanding and overdue payments to the Sales Team.
  
• Coordinate with Sales and Reworks team for returned goods and ensure prompt issue resolution.
  

Visitor Management & CRM Handling

• Maintain accurate visitor details via a Visitor Logbook.
  
• Ensure correct and timely entry of prospect details in the CRM system.
  
• Schedule appointments for customer visits to the Experience Centre.
  
• Handle telephonic and walk-in customer inquiries professionally.
  
• Support in customer redressal and escalation handling.
  

Customer Experience & Hospitality

• Greet and welcome customers as per standard communication and hospitality protocols.
  
• Ensure refreshments (tea/coffee) are served to visiting customers.
  

Candidate Profile:

Education:

• Graduate in Finance / Commerce Preferred
  

Experience:

• Minimum 2 years of experience in Sales Coordination, preferably in the

  Architectural / Building Material / Lighting industry

  .

Skills:

• Strong go-getter attitude with a result-driven mindset
  
• Excellent communication (verbal and written) and interpersonal skills
  
• Ability to manage conflicts and solve problems effectively
  
• High emotional intelligence and customer-handling skills
  
• Good working knowledge of MS Office and CRM/Sales tools
  
• Commitment to professionalism and confidentiality
  

Why Join Us?

• Opportunity to work with one of India's top premium LED lighting brands
  
• Exposure to high-end projects and industry leaders
  
• Collaborative and innovation-driven work culture
  
• Competitive compensation and growth opportunities
  

Apply now