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5.0 - 8.0 years
4 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Tableau. Experience5-8 Years.
Posted 11 hours ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: ServiceNow - IT Service Management. Experience3-5 Years.
Posted 11 hours ago
8.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Mandatory Skills: Oracle Fusion Apps - HCM. Experience8-10 Years.
Posted 11 hours ago
3.0 - 5.0 years
6 - 10 Lacs
Pune
Work from Office
Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion Bring in Service improvements to improve the overall Process maturity KEY S AND COMPETENCIES 8-10 years of ITSM experience in Change and other processes ITIL V3 / 2011 Foundation or Intermediate certification Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors Effective Communication skills Mandatory Skills: ITIL Incident Mgmt. Experience3-5 Years.
Posted 11 hours ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Unified Communication. Experience3-5 Years.
Posted 11 hours ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Hadoop. Experience5-8 Years.
Posted 11 hours ago
6.0 - 11.0 years
30 - 32 Lacs
Bengaluru
Work from Office
Role: Solution Lead Do: - Understanding of business processes to determine problem statements in the F&A & HRO Vertical. Closely work with functional and domain experts and translate how technology can solve a business problem - Should be able to think through existing technology solutions and also have enough industry/market know how to bring in technologies from partners and develop alliances - Develop solution artefacts, value propositions with a representation of end to end business processes and mapping them back to technology solutions - Develop relationships with multiple stake holders (Below list is not exhaustive) - Functional team to understand the business needs - Technology teams to convert them into technology solutions - Sales and Pre Sales team acting as the engine enabling sales - He/she works as an individual contributor with excellent communication skills (both written and verbal) and is able to respond to RFI/RFP (RFx) and defend /present solutions with Client while working closely with the onsite Sales teams Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 11 hours ago
5.0 - 8.0 years
8 - 12 Lacs
Mumbai
Work from Office
Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: AWS Cloud Configuration. Experience5-8 Years.
Posted 11 hours ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Core Java. Experience5-8 Years.
Posted 11 hours ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: C++. Experience5-8 Years.
Posted 11 hours ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Enterprise Platform Engineering Python. Experience3-5 Years.
Posted 11 hours ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Core Java. Experience5-8 Years.
Posted 11 hours ago
5.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Mandatory Skills: SAP Concur. Experience5-8 Years.
Posted 11 hours ago
2.0 - 3.0 years
72 - 90 Lacs
Guwahati
Work from Office
Understand client new business need, define requirements and work with client to help architect, design, develop, test and deploy solution 2 -3 years of project management experience Familiar with programming languages- C++, C#, Python, Java etc. Health insurance Provident fund Annual bonus Flexi working
Posted 11 hours ago
3.0 - 9.0 years
3 - 10 Lacs
Hyderabad, Telangana, India
On-site
Key Deliverables: Manage cross-functional delivery of Data Platform initiatives across cloud and hybrid environments Drive financial oversight including budgeting, forecasting, and cost variance analysis Oversee integrated roadmap planning and execution using Agile or hybrid models Align platform capabilities with business goals through governance and stakeholder engagement Role Responsibilities: Collaborate across engineering, operations, and business teams to deliver strategic data capabilities Ensure timely, budget-aligned project execution with clear milestone tracking Facilitate senior leadership reporting, risk logs, and steering committee reviews Promote continuous improvement and Agile maturity across teams
Posted 11 hours ago
2.0 - 7.0 years
4 - 8 Lacs
Hyderabad, Telangana, India
On-site
1.Excellent communication and negotiation abilities to close deals. 2.Ability to understand client needs and present tailored solutions 3.Ability to think critically and creatively to identify business opportunities and threats. 4.Strong problem-solving skills to overcome obstacles and drive growth 5.Ability to manage multiple projects simultaneously and meet deadlines. 6.Skilled in managing the customer journey and tracking the sales pipeline. 7.Strong interpersonal skills to develop and maintain long-term business relationships. 8.A deep understanding of the industry the company operates in, including competitors, market conditions, and trends. Identify and engage with potential clients through various channels (cold calling, networking, social media, industry events). Qualify leads and ensure that sales opportunities are viable and aligned with company goals Build and nurture relationships with potential and existing clients, partners, and stakeholders. Present business proposals and negotiate contracts. Close sales and sign contracts, ensuring profitability and long-term relationship ****Typically, a bachelor's degree in business, marketing, sales, or a related field. An MBA or similar advanced degree can be an asset Experience : A few years of experience in sales, marketing, or a business development role, often with a focus on managing client relationships and driving revenue growth. Certifications (optional but helpful): Certifications in sales, marketing, or project management (e.g., Certified Business Development Expert, Project Management Professional, etc.).
Posted 11 hours ago
6.0 - 8.0 years
6 - 8 Lacs
Mumbai, Maharashtra, India
On-site
Business Clients Credit is responsible for advising/supporting business clients with complex credit financing needs, in line with all applicable regulatory requirements. Work includes: Advising on credit-related client solutions and assessing loans from an income and risk perspective, within the existing credit processes Be responsible for preparing credit submissions for approval, and the independent application for credit authority or approvals, whilst also monitoring credit exposures and/or any credit material deterioration over the life cycle of the client relationship Identifying business clients credit needs and proposing suitable products, services and/or solutions Supporting efforts to gain new business and grow earnings potential from existing clients, e.g. at client conferences Advising and guiding teams in the development of bespoke products/solutions/platforms Working with functional and cross-functional colleagues to ensure that products/solutions/platforms meet the needs of the bank/clients. May also participate in the negotiation and execution of mandated transactions with clients Optimal utilisation of resources, and compliance with defined performance targets keeping in line with relevant internal guidelines/controls and regulatory requirements Maintaining and growing business contacts and leads in the lending businessCompliance with internal and credit-related regulations, e.g., QS audit results, etc. Implementing regulatory KYC requirements, and maintaining compliance with other applicable regulatory requirements and guidelines What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities This is a Managerial position - Cluster Head Will manage a team of 3 ASM directly , indirectly will be managing a team size of almost 20 people including SM & ASM Will need to generate business of about 50 Cr per month through ASM & SMs Ticket size of LAP Product should be 2CR to 5-8 CR and high value upto 20-50 CR Your skills and experience Experience range of 10 yrs. relevant experience in the same geography as the job location with min of 5 yrs of Team handling Exp Sound knowledge on Legal & Technical is pre requisite Sound knowledge in reading the financials of the customers is a must Must be a strong sales person with a well connect market reach- DSAs/Channel Distribution Should be handling SME Clientele in the past organisations
Posted 11 hours ago
3.0 - 7.0 years
3 - 7 Lacs
Hyderabad, Telangana, India
On-site
What you will do The Global Mobility Manageris responsible for developing, managing, and executing relocation and immigration strategies that support the international talent mobility needs of a rapidly growing biotech company. This role ensures compliance with immigration laws and regulations, delivers a seamless relocation experience, and supports talent acquisition and retention efforts across multiple countries. Key Responsibilities Include: Immigration Management Oversee all global immigration processes, including work permits, visas, green cards, and permanent residency for employees and their families. Partner with external immigration counsel to ensure timely and compliant case management. Monitor changes in global immigration laws and proactively adjust company policies and practices. Serve as a subject matter expert to HR, legal, and business units on immigration strategies and risk. Relocation Program Oversight Design and manage domestic and international relocation programs for new hires, transfers, and expatriates. Coordinate logistics with third-party relocation vendors (e. g. , household goods shipping, temporary housing, travel). Manage policy exceptions and escalations with empathy and alignment to business needs. Ensure positive relocation experiences to enhance employee engagement and retention. Stakeholder Collaboration Work closely with HR Business Partners, Talent Acquisition, Legal, Tax, Payroll, and Finance teams to support global mobility initiatives. Advise hiring managers and leadership on global talent movement and cost-effective mobility solutions. Deliver training and support for HR and line managers on relocation and immigration best practices. Compliance Reporting Maintain compliance with all global mobility regulations, including tax, social security, and employment laws. Ensure accurate and secure recordkeeping for audits and data protection. Generate and analyze reports on immigration metrics, vendor performance, and employee satisfaction. Compliance Reporting Manage relationships and contracts with immigration law firms and relocation vendors. Monitor program costs and manage mobility budgets in partnership with Finance. Evaluate vendor performance and recommend process improvements. What we expect from you. Bachelors degree in Human Resources, International Business, Law, or related field; advanced degree or certifications (e. g. , GMS, SHRM) preferred. 5+ years of experience in global mobility and immigration, preferably in the biotech, pharmaceutical, or life sciences industry. Strong knowledge of U. S. and global immigration regulations (e. g. , H-1B, L-1, O-1, EU Blue Card, intra-company transfers). Experience managing global relocation programs and working with relocation vendors. Exceptional interpersonal and communication skills with the ability to influence stakeholders at all levels. Proven project management and problem-solving skills in a fast-paced, complex environment. High attention to detail and commitment to confidentiality and compliance. Experience supporting scientists, researchers, and other specialized roles with niche visa requirements. Familiarity with mobility tax issues and coordination with tax advisors. Knowledge of biotech industry-specific challenges in global workforce deployment. Results-oriented mindset with a focus on driving outcomes and delivering exceptional results. What you can expect from us. As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being. We offer competitive annual base salary, and a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities.
Posted 11 hours ago
6.0 - 8.0 years
6 - 8 Lacs
Pune, Maharashtra, India
On-site
Project Management & Change Execution is responsible for delivery of the value and strategic outcomes of their Change BoW that ensures successful transition into the organisations goals, processes and technologies. Adopting values and principles that follow agreed processes and practices to allow teams to continually improve their performance. Work includes Create and align a sustainable change vision for the delivery function - partnering with the Business & Infrastructure areas, building a deep understanding and/or leveraging SME knowledge in order to have a clear understanding of the business outcomes articulate requirements, source and document details on process, metrics and data in order to execute the change mandate Monitoring dependencies across multiple inter-related projects/ products, managing and reporting status of product roadmap and/ or project status, RAID and financial information to support effective decision making Removing blockers to ensure the team is successful and working with end users to ensure successful adoption Developing project/ product & change artefacts during the change lifecycle, e.g., scope, business case, communication, change management and / or training plans, materials and overseeing / monitoring the execution to ensure adoption and minimal disruption of normal business operations Providing training/mentoring where applicable on various methodologies; including change management, agile, process re-engineering, robotics, project methodologies, and continuous deployment What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities A technical program manager to oversee and deliver transformation and stability pillar for SDLC developer tooling products. The program manager will play a key role in delivery of product development, acts as a vital link between technical teams and end users. The role will demand a unique blend of product understanding, program and risk management. Will be responsible for managing multiple projects of approximately 4-5Mn Euros with savings commencing in 2026. Develop a program charter and establish a governance structure Lead the execution of critical projects, ensuring they align with strategic objectives while meeting timelines, budgets, and quality standards Develop a communication plan Develop and monitor program budget (P&L and Cash), secure approvals for budget. Track program resources financials (Forecast vs Actuals) report it in forums such as Opco and SteerCo, Implement cost savings wherever possible. Identify program resource requirement, Optimize resource allocation, assigning the right talent to the right projects. Manage optimum team utilization and capacity. Communicate regularly with senior management regarding the status of specific projects Oversee the establishment and tracking of key project milestones and deliverables, ensuring alignment with organizational priorities Set performance standards, monitor project outcomes, and recommend adjustments to maintain alignment with business goals. Track milestones in clarity and update status on periodic basis. Track and Resolve impediments and dependencies (RAID), perform interlocks with other streams Lead with a focus on end user needs and commercial outcomes, driving value from project inception to completion. Ensure delivery of the projects is done within defined control governance framework. Your skills and experience Program/Project Planning and ExecutionExtensive experience in managing large and complex change and transformation programs/projects. Methodological ExpertiseProficient in various project and change management methodologies. Project Modelling Skills: Ability to represent information in forms that enhance decision-making and communications Product understandingAbility to understand developer tooling products and act as link between end user, delivery team and management Risk managementProactively manage risks, ensuring timely resolution and effective escalation.
Posted 11 hours ago
3.0 - 12.0 years
10 - 13 Lacs
, United Arab Emirates
On-site
Description We are seeking an experienced Electrical Foreman to lead our electrical team in various projects across India. The ideal candidate will have a strong background in electrical systems and a proven track record of managing teams effectively. Responsibilities Supervise and coordinate electrical installation and maintenance activities. Ensure compliance with electrical safety regulations and standards. Manage a team of electricians and provide training and support. Conduct regular inspections of electrical systems and equipment. Prepare work schedules and allocate tasks to team members. Maintain accurate records of work performed and materials used. Collaborate with other departments to ensure project deadlines are met. Troubleshoot electrical issues and provide solutions promptly. Skills and Qualifications 3-12 years of experience in electrical installation and maintenance. Proficient in reading and interpreting electrical blueprints and schematics. Strong knowledge of electrical codes and safety regulations. Ability to manage and lead a team effectively. Excellent problem-solving and troubleshooting skills. Good communication and interpersonal skills. Familiarity with electrical testing equipment and tools. Certification in electrical engineering or a related field is preferred.
Posted 11 hours ago
1.0 - 10.0 years
4 - 10 Lacs
Hyderabad, Telangana, India
On-site
Key Deliverables: Prepare regulatory documents ensuring anonymization and redaction compliance Develop and maintain written redaction strategies for studies/products Coordinate with cross-functional teams for review and timely submission Support trend analysis and clinical disclosure process improvement Role Responsibilities: Interpret and apply clinical data within regulatory frameworks Follow SOPs and controlled processes for document preparation Manage timelines and priorities to meet disclosure deadlines Communicate and escalate document or strategy issues as needed
Posted 11 hours ago
3.0 - 12.0 years
10 - 12 Lacs
, United Arab Emirates
On-site
Description We are seeking an experienced Plumbing Foreman to oversee our plumbing projects and ensure high-quality workmanship. The ideal candidate will have a strong background in plumbing, excellent leadership skills, and the ability to manage a team effectively. Responsibilities Supervise and coordinate plumbing projects from start to finish. Inspect plumbing systems and ensure compliance with local codes and regulations. Manage and train plumbing staff and apprentices. Schedule and assign tasks to plumbing crew members. Communicate with clients to understand their needs and provide solutions. Maintain inventory of plumbing supplies and equipment. Skills and Qualifications 3-12 years of experience in plumbing or a related field. Strong knowledge of plumbing systems, tools, and safety procedures. Ability to read and interpret blueprints and technical drawings. Excellent problem-solving skills and attention to detail. Strong leadership and team management abilities. Effective communication and interpersonal skills. Certification in plumbing or relevant trade qualifications.
Posted 11 hours ago
1.0 - 4.0 years
3 - 7 Lacs
Mumbai
Work from Office
DigiRich is looking for Web Development Professional to join our dynamic team and embark on a rewarding career journey Front-End Development: Front-end development focuses on the user interface and user experience of a website It involves HTML, CSS, and JavaScript to create the visual and interactive elements that users see and interact with in their web browsers HTML: HTML (Hypertext Markup Language) is the standard markup language for creating the structure and content of web pages It defines the elements and their layout on a web page, such as headings, paragraphs, images, links, forms, and more CSS: CSS (Cascading Style Sheets) is used to style the HTML elements and define their appearance It controls aspects like colors, fonts, layout, and responsiveness, allowing developers to create visually appealing and responsive web designs JavaScript: JavaScript is a programming language that enables dynamic and interactive features on web pages It allows you to handle user interactions, perform calculations, manipulate data, make AJAX requests, and create interactive elements like sliders, forms, and animations Back-End Development: Back-end development involves the server-side of web development It focuses on building the server logic, handling requests, and managing databases Back-end languages and frameworks like Node js, Python (Django, Flask), Ruby (Ruby on Rails), and PHP are commonly used in web development Databases: Databases are used to store and retrieve data for web applications Common types of databases used in web development include MySQL, PostgreSQL, MongoDB, and SQLite Understanding database design, querying, and management is essential for building dynamic and data-driven web applications
Posted 11 hours ago
4.0 - 7.0 years
4 - 7 Lacs
Hyderabad, Telangana, India
Remote
This isn't just a job; it's a chance to be at the forefront of talent development within Amgen. As the Corporate Learning Programs Manager, you'll play a crucial role in empowering employees and managers through innovative learning solutions. You'll report to the Senior Manager, Corporate Learning Programs, acting as a vital link between corporate functions and the internal learning development team. Your Impactful Responsibilities In this dynamic role, you will: Strategic Learning Connection: Align learning programs with Amgen's individual and manager effectiveness priorities, leveraging annual processes and platforms. Business Partnership: Understand the business drivers of corporate clients (HR, Law, etc.) and collaborate with them to define and execute long-range performance strategies. Needs Analysis Expertise: Partner with clients to conduct comprehensive needs analyses, identifying performance opportunities and barriers and defining the scope of specific training solutions. Project Leadership: Guide learning projects through the governance and intake process, ensuring smooth execution. Design Consultation: Act as a design consultant, supporting both clients and Amgen's internal training development team throughout the lifecycle of training solution projects. Product Enhancement: Work with team members to define and enhance the instructional and interactive strategies for core enterprise development products like Learning for Growth and Amplifying Manager Performance. Technology Roadmap: Collaborate with Global Learning Solutions and Amgen's IS/IT team to help define the technology roadmap for enterprise learning. Liaison & Ecosystem Definition: Serve as the liaison between the Talent team and Amgen's internal learning development and technology team, helping to define the learning ecosystem and technology infrastructure. You'll need to be well-versed in learning platforms, digital strategy, marketing, and current trends in the learning space. What Amgen Expects of You Amgen values diverse contributions. To excel in this role, you'll need the following qualifications: Basic Qualifications: Doctorate degree OR Master's degree with 2 years of experience in Talent, Learning and Development, or Instructional Design OR Bachelor's degree with 4 years of experience in Talent, Learning and Development, or Instructional Design OR Associate's degree with 10 years of experience in Talent, Learning and Development, or Instructional Design OR High school diploma / GED with 12 years of experience in Talent, Learning and Development, or Instructional Design Preferred Qualifications: Experience in instructional design , human performance technology , learning systems platforms , life sciences, or business. Experience with performance consulting and needs analysis . eLearning design experience and a broad knowledge of learning technology, learning experience platforms, internal talent marketplaces, and other virtual platforms. Experience using Agile or other design and development methodologies in the creation of learning solutions. Experience in project management (managing projects, defining scope, overseeing budget, tracking milestones). Effective communication and writing skills . Ability to work with staff across multiple levels of an organization. What You Can Expect from Amgen Amgen is committed to the professional and personal growth and well-being of its teammates. Their Total Rewards Plan includes: Comprehensive Benefits: Health and welfare plans (medical, dental, vision), life and disability insurance, flexible spending accounts, and a Retirement and Savings Plan with generous company contributions. Incentives: A discretionary annual bonus program (or sales-based incentive for field sales representatives) and stock-based long-term incentives. Work-Life Balance: Award-winning time-off plans, bi-annual company-wide shutdowns, and flexible work models, including remote work arrangements where possible.
Posted 11 hours ago
6.0 - 11.0 years
5 - 14 Lacs
Mumbai
Work from Office
Project Manager - Implementation Join us as a Project Manager on our Implementation team in our Mumbai office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What Youll Achieve: A Project Manager is responsible for helping clients better understand company software that the customer has purchased and how to use it efficiently. You will: Learn ERP application as per the training provided. Team Handling. Train end-users on specific modules of Software as per project requirements. Participate in all ERP implementation steps as assigned. Coordination with Client team in order to execute the Project. Report on project performance/project risks, issue logs, and their resolution to management. Provide post-go-live support as needed until stabilization is achieved. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements: Must be a self-starter, comfortable working in a structured but dynamic environment. Must have experience in Team handling. Understanding the functional requirements from clients. Analytical skill set, strong presentation skills, ability to interact with any level within an organization. Graduate in the commerce stream is a MUST. Open to traveling for project-related work. Strong interpersonal skills and communication in both the forms. and delivery of reports. Knowing regional languages other than English is an added advantage. Desirable Requirements: Good knowledge of Financial Accounting Knowledge of Retail ERP. Benefits: We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as: Ginesys Academy for holistic training and development Comprehensive health insurance coverage Excellent rewards and recognition policy Transparent compensation policy with no unnecessary deduction in CTC Annual company off-site and a variety of events, celebrations throughout the year Travelling opportunities between our offices across the country. Annual Ginesys walkathon & related sporting events Quarterly Coffee with CEO Here’s our story; now tell us yours “Ginesys ” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite.We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in
Posted 11 hours ago
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The project management job market in India is growing rapidly, with numerous opportunities available across various industries. Project managers play a crucial role in planning, executing, and overseeing projects to ensure successful delivery within budget and timelines.
The average salary range for project management professionals in India varies based on experience and expertise. Entry-level project managers can expect to earn around INR 5-8 lakhs per annum, while experienced professionals with certifications like PMP can earn upwards of INR 15 lakhs per annum.
The career path in project management typically involves starting as a Project Coordinator or Assistant Project Manager, progressing to Project Manager, Senior Project Manager, Program Manager, and ultimately to Director of Project Management.
In addition to project management skills, professionals in this field are expected to have strong leadership, communication, problem-solving, and time management skills. Knowledge of tools like Microsoft Project, JIRA, and Agile methodologies is also beneficial.
As you explore project management jobs in India, remember to showcase your expertise, experience, and skills confidently during interviews. Prepare thoroughly and demonstrate your ability to drive successful project outcomes. Best of luck in your job search!
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