Production Service Systems Administrator

The role of a Production Environment Administrator at Oracle involves managing the operation of production environments, including systems and databases that support critical business operations. You will be responsible for administering and analyzing multiple production environments, as well as recommending innovative solutions to enhance availability, performance, and supportability. Your deep technical knowledge, coupled with expertise in Oracle's Cloud Infrastructure, will be crucial in resolving complex production environment issues arising from factors like growth, scaling, cloud adoption, and high availability demands. In collaboration with Oracle's technology, you will contribute to the development, implementation, and support of the company's global infrastructure. Specifically, you will be part of the CSS (Customer Success Services) organization's Managed Cloud Services application operations delivery team. This team focuses on providing technical services for customer environment provisioning, software integration, data migration to Oracle Cloud Infrastructure, and major product upgrades for Fusion Middleware products. Your role will involve addressing the diverse needs of the team and ensuring efficient service delivery. As a member of the Managed Cloud Services application operations delivery team, you will play a key role in supporting customers with environment provisioning, software integration, and migration tasks. Your expertise in Fusion Middleware products, especially on Oracle Cloud Infrastructure Gen-1 & Gen-2, will be essential in developing solutions for customers, establishing architecture standards, and planning technical upgrades. Additionally, you will actively contribute to the design and development of tools and utilities aimed at enhancing application and service availability. This position requires round-the-clock availability to respond to customer requests and incidents, including weekends. You will be responsible for installing, monitoring, maintaining, and optimizing production server hardware and software. Your duties will also include providing technical support for complex issues, coordinating support cases, managing storage infrastructure, and ensuring consistent system uptime in a Cloud environment. Collaboration with internal technical resources and third-party vendors will be essential in resolving technical challenges and ensuring seamless operations. To excel in this role, you should possess proficiency in various FMW (Fusion Middleware) skills and technologies, including Platform as a service (PaaS), Infrastructure-as-a-service (IaaS), Identity Management Suite, WebLogic Server, automation of cloud offerings, Oracle Middleware components, Linux, and database administration. Strong communication skills, the ability to collaborate effectively, and a commitment to working in shifts, including night shifts and weekends, are also essential requirements. At Oracle, we are dedicated to fostering diversity and inclusion to drive innovation and create a culture that values diverse perspectives. By joining our team, you will have the opportunity to contribute to cutting-edge cloud solutions, collaborate with industry leaders, and be part of a workforce that celebrates individual talents and promotes work-life balance. Our commitment to providing a supportive and inclusive work environment extends to accommodating individuals with disabilities throughout the employment process, ensuring that every team member can excel and contribute to our shared success.,