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2.0 - 5.0 years

4 - 8 Lacs

Gurugram

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Job Role: Customer Support Specialist Work Location: Client Location - Gurgaon Experience: 2-5 years of relevant experience (in CS) in a SaaS environment Educational Background: Technical education (Bachelors in Computer Science, IT, or related field). Certifications or relevant courses will be an advantage. Job Overview: We are looking for an experienced Customer Support Specialist to be based at our client location in Gurgaon. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring smooth usage of our SaaS products. You will act as the primary point of contact for clients, addressing their technical concerns, managing conflicts effectively, and maintaining clear documentation. Proficiency in English and Hindi , coupled with strong interpersonal skills, is essential for success in this role. Key Responsibilities: Serve as the on-site point of contact for client inquiries and technical support requests. Provide prompt, accurate, and efficient resolution to customer issues, escalating when necessary. Ensure effective communication with clients in both English and Hindi, adapting to varying levels of technical expertise. Analyze and troubleshoot product issues and collaborate with internal teams to resolve complex technical problems. Manage conflict situations with professionalism, ensuring customer satisfaction while protecting company interests. Prepare and maintain comprehensive documentation, including FAQs, troubleshooting guides, and client-specific knowledge bases. Collaborate with the product and development teams to relay client feedback and improve the user experience. Conduct training sessions for clients to maximize product utilization and adoption. Stay updated with product changes and enhancements to provide the best possible support. Key Skills: Excellent communication skills in English and Hindi (verbal and written). Strong interpersonal skills to build positive relationships with clients. Proven experience in conflict management and problem resolution. Technical troubleshooting and analytical skills. Ability to document processes clearly and concisely. Time management and organizational skills to handle multiple tasks efficiently. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 2-5 years of relevant experience in customer support in a SaaS environment. Relevant certifications (e.g., ITIL, customer support certifications) will be an added advantage. Proficiency with ticketing systems, CRM tools, and other customer support platforms is desirable. Why Join Us? Opportunity to work on cutting-edge SaaS products. Direct interaction with clients, fostering impactful relationships. A dynamic and collaborative work environment that values innovation and client satisfaction.

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1.0 - 2.0 years

2 - 2 Lacs

Chennai

Remote

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We're seeking an experienced Service Engineer to provide technical support and service to our customers, ensuring optimal performance and reliability of our pumps and related equipment. Perform maintenance and repairs. We offer a competitive salary.

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1.0 - 3.0 years

1 - 5 Lacs

Mumbai

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1) Lead generation through existing and new networks. 2) Achieving revenue targets through sales and business development activities. 3) Development and execution of proposals for new business opportunities. 4) Identifying prospects and meeting new clients through campaigns. 5) Calling the clients and fixing appointments for demonstration/presentation. 6) Meeting the school clients and consulting them to implement our Ed-Tech solution. 7) Following up with the clients to ensure they are getting error-free service. 8) Assisting clients in case they have any problems related to product services and retaining them. 9) Maintaining the clients database to ensure quality process flow from calling the lead till closing the deal.

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1.0 - 3.0 years

1 - 3 Lacs

Nagar

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1) Lead generation through existing and new networks. 2) Achieving revenue targets through sales and business development activities. 3) Development and execution of proposals for new business opportunities. 4) Identifying prospects and meeting new clients through campaigns. 5) Calling the clients and fixing appointments for demonstration/presentation. 7) Following up with the clients to ensure they are getting error-free service. 8) Assisting clients in case they have any problems related to product services and retaining them. 9) Maintaining the clients database to ensure quality process flow from calling the lead till closing the deal.

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0.0 - 2.0 years

0 - 3 Lacs

Pune

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Seeking a dynamic Service engineer Executive with a B.Tech/B.E in Electrical Engineering to promote technical products/services. Freshers with Smart Attitude to work at clients sites Required Candidate profile Candidate responsible for market research, lead generation, and client engagement. Freshers to 1 year experience welcome Salary as per industry standards.

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2.0 - 7.0 years

2 - 3 Lacs

Gurugram

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Responsibilities: * Provide technical services during field visits * Maintain equipment through preventative measures and repairs * Collaborate with sales team on service opportunities

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2.0 - 7.0 years

4 - 9 Lacs

Chandigarh

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Job_Description":" Job Description: The Senior Sales Managers role is to focus onmanaging and nurturing existing B2B relationships with architects, interiordesigners, and key clients. You will oversee the order management process, leadnegotiations, and provide consistent service that fosters long-term clientretention and repeat business. Qualifications: \u25CF 2-7 years of B2B sales experience (specifically in interior design, furniture,or building materials) \u25CF Proven experience working closely with architects , interior designers , or other similar B2B relationships \u25CF Strong communication skills in both English and the local language \u25CF Ability to develop relationships withhigh-level stakeholders Duties and Responsibilities: \u25CF Strengthen client relationships: Regularly engage with existing clients toensure their evolving needs are met and exceeded. Cultivate deeper partnershipsby becoming a trusted advisor. \u25CF Identify business opportunities: Look for opportunities to grow revenuewithin current accounts, such as by suggesting new services, products, orsolutions. \u25CF Manage client orders: Oversee daily orders and ensure that product/service delivery issmooth, efficient, and in line with client expectations. \u25CF Negotiate deals: Use your negotiation skills to close mutually beneficial deals,ensuring that the clients needs are met while securing long-term contracts. \u25CF Target-focused sales: Focus on meeting and exceeding sales targets set for both new andexisting customers, working with clear objectives on retention and expansionwithin accounts. \u25CF Client satisfaction: Ensure that clients receive consistent, high-quality service. Addressany issues or concerns in a timely manner to ensure long-term satisfaction. Providefeedback: Prepare comprehensive reports on customer satisfaction, sales progress, andengagement, and provide actionable insights for future improvements. Requirements Please note we are looking for someone who has got good connects with Architects Same or related industry is also fine But should have worked closely with Architects its mandatory ","

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2.0 - 7.0 years

4 - 9 Lacs

Lucknow

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Job_Description":" Senior Sales Manager | SalesManager Job Description: The Senior Sales Managers role is to focus onmanaging and nurturing existing B2B relationships with architects, interiordesigners, and key clients. You will oversee the order management process, leadnegotiations, and provide consistent service that fosters long-term clientretention and repeat business. Qualifications: 2-7 years of B2B sales experience (specifically in interior design, furniture,or building materials) Proven experience working closely with architects , interior designers , or other similar B2B relationships Strong communication skills in both English and the local language Ability to develop relationships withhigh-level stakeholders Duties and Responsibilities: Strengthen client relationships: Regularly engage with existing clients toensure their evolving needs are met and exceeded. Cultivate deeper partnershipsby becoming a trusted advisor. Identify business opportunities: Look for opportunities to grow revenuewithin current accounts, such as by suggesting new services, products, orsolutions. Manage client orders: Oversee daily orders and ensure that product/service delivery issmooth, efficient, and in line with client expectations. Negotiate deals: Use your negotiation skills to close mutually beneficial deals,ensuring that the clients needs are met while securing long-term contracts. Target-focused sales: Focus on meeting and exceeding sales targets set for both new andexisting customers, working with clear objectives on retention and expansionwithin accounts. Client satisfaction: Ensure that clients receive consistent, high-quality service. Addressany issues or concerns in a timely manner to ensure long-term satisfaction. Provide feedback: Prepare comprehensive reports on customer satisfaction, salesprogress, and engagement, and provide actionable insights for futureimprovements. ","

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under strict supervision, learns basic safety and repair procedures on PSL equipment using an internal competency process defined for this job role. Learns basic operations to include but not limited to: (1) performing pre/post job Coil Tubing equipment inspections, (2) performing and completing preventative maintenance procedures, (3) maintaining support equipment (i.e., pumps, flowback lines etc.). Completes requisite training (essential math, essential red book, safety training, etc.) following internal career development processes. Assists in the cleanup, repair, and preparation for a job. May be asked to assist during the rigging up and down of service line equipment at the wellsite. Skills are acquired by completing the career development requirements in iLearn's competency management system for Operator Assistant I. Must have successfully passed company tests and met competency Task Lists requirements. Job tasks, correctly performed, have minimal impact upon the viability of the organization. Error is readily ascertainable by the supervisor and can be corrected. The ability to perform basic mathematical calculations is required. Reading comprehension and writing skills are required. Basic computer skills are preferred. Licensure to drive commercial vehicles is required for land operations. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in quality improvement processes. This is the entry level position into the Service Operator job family. Qualifications Location Santa Janabai Road, Mumbai, Monaghan, 400057, India Job Details Requisition Number: 199973 Experience Level: Entry-Level Job Family: Operations Product Service Line: Production Solutions Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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4.0 - 6.0 years

6 - 8 Lacs

Gurugram

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Job description Job Title Name : Business Development Manager Location: Delhi Be a part of our Visionary Workspace Landscaping Organization Who are we? Gamlaa is one of India s rapidly expanding Greenery Partners that helps large and swanky corporate workplaces embrace the biophilic work culture! We believe that a healthy work environment is essential for the well-being of both employees and the planet. We are a team of transcendent, nimble-footed, and ambitious individuals who are unmatched in the field of the Workspace Landscaping industry. We have partnered with 350+ companies serving close to 50 million corporate square feet workspaces in 7 major cities of India. We are very aspirational and want you to be part of our vision. As Gamlaa grows, so will you! We will help you explore your untapped potential that ll have a mammoth impact in achieving your as well as the company s milestones. About the Role: Business Development Manager will be crucial in expanding Gamlaas market presence, driving revenue growth, and building long-term relationships with clients in the furniture, glass, carpet, and related industries. This role requires a strong focus on end-to-end client pitches, sales strategies, and exceptional relationship-building skills. Key Responsibilities: Responsible for generating sales within the assigned region. Manage the entire sales process from reviewing the initial RFP to award of project. Strong follow-ups and negotiation skills in closing the prospects and bids. Keeping track of all the proposals/bids submitted using a CRM and ensuring maximum sales conversions. Ensuring the delivery of High-Quality Presentations, Proposals, Bids and BOQs in stringent deadlines as per Client/Architect requirement. Site visits for initial requirement gathering from Client, Architects, Project & Facility Management Consultants, etc. Working with Internal Subject Matter Experts and leadership to support the development of customized proposals as per client requirement. Developing & securing business through a strong network of Architects, Interior Designers, Project Management & Facility Management Consultants, General Contractors, etc. Creating Sales/Marketing Collaterals like Product Price Lists, Proposals, Product Specification Documents, Catalogs, etc. Demonstrate a solid understanding of Gamlaa offerings and client s requirement and proposing optimal solutions Collaborating with Internal Design, Project, Procurement, Horticulture and Service teams to ensure the seamless solution implementation and maintenance. Key Qualifications: Educational Qualification - MBA (or equivalent) in Sales, Marketing, Finance or related field. 4 to 6 years of experience in Sales / Business Development Must have worked in Commercial Real Estate, Facility Services, or Building Material Industries. Should have good network of Architects, PMC s, and General Contractors. Experience in delivering client-focused solutions Proven ability to understand customer pain points and proposing solutions Excellent communication & interpersonal skills Strong negotiation, problem-solving, and leadership skills Key Performance Indicator: Sales Volume Generated in the given region Gross Margins Achieved Client Engagement & Satisfaction New Clients/Brands/Accounts Acquisition Balanced revenue split in various product/service offerings Customer Lifetime Value Sales Conversion Ratio If you are a self-motivated and goal-oriented professional with a strong sales background in the furniture, glass, carpet, or related industries, we invite you to join our team as a Business Development Manager at Gamlaa. Together, we can drive growth, establish strong client relationships, and transform indoor and outdoor spaces with our innovative greenery solutions. This role offers limitless potential for the right candidate. So, if youre the kind of person who likes to take up challenges, loves to take risks and try new things, then we want to hear from you! Our company embraces diversity and inclusivity by accepting individuals of all sexual orientations, genders, religions, nationalities, ages, and races. Those who possess talent and determination will be provided with the necessary support and opportunity to make a significant contribution to the companys future.

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6.0 - 11.0 years

8 - 13 Lacs

Gurugram

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, the Well Engineer II is responsible for process implementation for proposals, the Basis of Design, and Operation Programs as it applies to well engineering or well intervention. Assures technical integrity of Operations planning and execution. Responsible for continuous improvement through lessons learned, timely End-of-Well reports and ensures feedback is incorporated in future operations. Oversees the creation and approval of Approval for Expenditure (AFE) and cost control of operations. Ensures risk assessments are completed to assure a safe and environmentally acceptable program and forecasts and plans medium and long term needs to meet program requirements. Coordinates daily morning meetings, anticipates operational changes and needs and revises plans accordingly. Evaluates results compared to goals and performance targets. Ensures engineering studies are performed to solve recurring problems. Prepares equipment lists and identifies long lead items. Requires a Bachelor degree in STEM, preference in Petroleum or Mechanical Engineering, and 6+ years of well services experience. Well Supervisory experience and exposure to multi-discipline operations is preferred. Must have Well Control Certificate. Qualifications Location Village Maidawas, Sector 65, Gurgaon, Haryana, 122018, India Job Details Requisition Number: 199589 Experience Level: Experienced Hire Job Family: Engineering/Science/Technology Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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0.0 - 4.0 years

1 - 2 Lacs

Vadodara

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Industrial Trade Corporation, Vadodara is hiring a Service Engineer (0–1 yr exp). Freshers welcome. Must have a diploma/degree in Mechanical/Electrical. Willing to travel. Great opportunity for hands-on learning, growth, and technical experience.

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2.0 - 7.0 years

22 - 27 Lacs

Kolkata, Mumbai, New Delhi

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Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. . CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Quality Assurance Goals Coaches managers on adopting the Total Quality Management leadership style. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Directs property quality efforts to address critical customer requirements. Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable. Leading Quality Assurance Team Trains team members and managers on problem solving, process improvement and strategic planning techniques Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results. Coaches managers on adopting the Total Quality Management leadership style. Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement. Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis. Managing Quality Tools Ensures that management practices at all levels are aligned with quality tools. Uses data collection methods to compile, display, track, and analyze defect trends. Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes issues and identifies trends. Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all properties that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in quality assurance. Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. .

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7.0 - 10.0 years

9 - 12 Lacs

Mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry Job Duties Under strict supervision, learns basic safety and repair procedures on PSL equipment using an internal competency process defined for this job role Learns basic operations to include but not limited to: (1) performing pre/post job Coil Tubing equipment inspections, (2) performing and completing preventative maintenance procedures, (3) maintaining support equipment (i e , pumps, flowback lines etc ) Completes requisite training (essential math, essential red book, safety training, etc ) following internal career development processes Assists in the cleanup, repair, and preparation for a job May be asked to assist during the rigging up and down of service line equipment at the wellsite Skills are acquired by completing the career development requirements in iLearnaposs competency management system for Operator Assistant I Must have successfully passed company tests and met competency Task Lists requirements Job tasks, correctly performed, have minimal impact upon the viability of the organization Error is readily ascertainable by the supervisor and can be corrected The ability to perform basic mathematical calculations is required Reading comprehension and writing skills are required Basic computer skills are preferred Licensure to drive commercial vehicles is required for land operations Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines Promotes and takes an active part in quality improvement processes This is the entry level position into the Service Operator job family

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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

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Sysnet Global Technologies Pvt Ltd is looking for Customer Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Providing accurate and relevant technical information to customers Troubleshooting and diagnosing technical issues and providing solutions to customers Collaborating with other departments, such as engineering and product development, to identify and resolve complex technical issues Maintaining accurate and up-to-date customer records and documentation Developing and delivering technical training to customers and internal staff Participating in the development and testing of new products and features

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7.0 - 11.0 years

10 - 15 Lacs

Bengaluru

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Job Summary This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based. The Chapter Lead - Chapter Lead, Front End Engineering - React, WRB Tech role is a hands-on developer role focusing on front-end development, and is accountable for people management and capability development of their Chapter members. Responsibilities in detail are: Strategy Oversees the execution of functional standards and best practices and provide technical assistance to the members of their Chapter. Responsible for the quality of the code repository where applicable. Acts as a conduit for the wider domain strategy, for example technical standards. Prioritises and makes available capacity for technical debt. This role is around capability building, it is not to own applications or delivery. Business Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering). Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner, Hive Tech Lead Hive Leadership, and in alignment with the fixed capacity model. Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends. Processes Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service. Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team. Follows the chapter operating model to ensure a system exists to continue to build capability and performance of the chapter. Chapter Lead may vary based upon the specific chapter domain its leading. People Talent Accountable for people management and capability development of their Chapter members. Reviews metrics on capabilities and performance across their area, has improvement backlog for their Chapters and drives continual improvement of their chapter. Focuses on the development of people and capabilities as the highest priority. Risk Management Responsible for effective capacity risk management across the Chapter with regards to attrition and leave plans. Ensures the chapter follows the standards with respect to risk management as applicable to their chapter domain. Adheres to common practices to mitigate risk in their respective domain. Governance Ensure all artefacts and assurance deliverables are as per the required standards and policies (e. g. , SCB Governance Standards, ESDLC etc. ). Skills and Experience JavaScript ES6 (and TypeScript) ReactJS or Angular or Vue HTML5/CSS/DOM Responsive Design Principles Network Fundamentals Security Fundamentals CI/CD Qualifications Overall experience of 10+ years Experience in global diverse organization in building overall capability and technical expertise Bachelor s degree in Computer Science, Software Engineering, or related field. Proven experience as a front end developer or web developer, with a strong portfolio showcasing past projects. Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 6434

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4.0 - 7.0 years

6 - 7 Lacs

Bengaluru

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Responsibilities: A demonstrated ability to interview and recommend/select qualified applicants based on targeted skills and abilities in a fast-paced environment. Proven experience interacting with various levels of staff, candidates, management, external customer, vendors, etc. Highly skilled in handling multiple senior stakeholders, partners, and overall client-facing environment. Advisory mindset and well connected with the similar industry network Extensive knowledge of passive talent pool availability for mapping talent from similar organizations/industry with real-time knowledge of hiring trends in the industry Qualified applicants will have a demonstrated capacity to build the relationship and to cultivate an active network of partners internally and externally. Strong interpersonal, consulting and communication skills are necessary, as well as the ability to build collaborative relationships. Demonstrated ability to use and possesses talent in sourcing job boards, databases, etc. Talent to remain motivated in a dynamic work environment as well as a proven ability to work independently. Be the Hiring Manager Candidate experience ambassador to ensure high quality of Hiring Manager Candidate experience from start to end of the hiring process Comfortable and at ease with managing high level critical Key Performance Indicators like Time to Fill, Time to shortlist, Conversion rates, quality ratio s, Service excellence cost optimization. Fully conversant with the current diversity strategies practices in the industry, get diversity best practices recommendations into hiring practice, provide plans to hire, and increase diversity candidates maintaining the quality of the candidates Adept in managing the assigned lines of businesses, stakeholders by providing SME experience, meaningful, collaborative result oriented dialogue with key stakeholders. Supplementing them with real time market insights, right talent advisory high level of accountability in owing hiring targets Previous experience of working on different TA technology tools like ATS or CRM, Psychometric assessments, technical assessments, video interviewing platforms, onboarding tools, HM Candidate survey tools Technology Hiring for Financial domain especially in , Product/ service-based IT sector, digital domain, e-Commerce, and start-up organization.

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6.0 - 11.0 years

11 - 15 Lacs

Gurugram

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, the Well Engineer II is responsible for process implementation for proposals, the Basis of Design, and Operation Programs as it applies to well engineering or well intervention. Assures technical integrity of Operations planning and execution. Responsible for continuous improvement through lessons learned, timely End-of-Well reports and ensures feedback is incorporated in future operations. Oversees the creation and approval of Approval for Expenditure (AFE) and cost control of operations. Ensures risk assessments are completed to assure a safe and environmentally acceptable program and forecasts and plans medium and long term needs to meet program requirements. Coordinates daily morning meetings, anticipates operational changes and needs and revises plans accordingly. Evaluates results compared to goals and performance targets. Ensures engineering studies are performed to solve recurring problems. Prepares equipment lists and identifies long lead items. Requires a Bachelor degree in STEM, preference in Petroleum or Mechanical Engineering, and 6+ years of well services experience. Well Supervisory experience and exposure to multi-discipline operations is preferred. Must have Well Control Certificate. Qualifications Location Village Maidawas, Sector 65, Gurgaon, Haryana, 122018, India Requisition Number: 199589 Experience Level: Experienced Hire Job Family: Engineering/Science/Technology Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time

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3.0 - 8.0 years

5 - 6 Lacs

Chennai

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RESPONSIBILITIES Product/Service Information Provide advanced product/service information and respond to complex customer questions about the product/service. Customer Order Processing Record and process custom/special orders that may require additional resources for delivery and coordinating with those teams as required. Resolving Customer Issues Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. Customer Relationship Development / Prospecting Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Customer Relationship Management (CRM) Data Monitor team members use of the customer relationship management system, identifying and resolving standard issues and escalating these to a senior manager as appropriate. Customer Needs Clarification Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customers level of interest and to identify and respond to areas requiring further information or explanation. Renewals Help drive customer renewals through exceptional service, supporting the sales teams as required. Operational Compliance Identify, within the team, instances of non-compliance with the organizations policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Behavioral Competencies Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options. Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others ideas and input. Skills Customer-Focused Approach Works without supervision and provides technical guidance when required to orient the sellers organization around delivering to the key needs of their customers. Leverages Digital Communications with Customers Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide technical guidance. Masters Service Conversations Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works without supervision and may provide technical guidance. Navigates Customer Challenges Works with full competence to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works without supervision and may provide technical guidance. Strengthens Customer Connections Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works without supervision and may provide technical guidance. Builds Customer Loyalty Works with full competence to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organizations ability. Typically works without supervision and may provide technical guidance. In-Depth Questioning Works without supervision and provides technical guidance when required to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution. Initiates Compelling Sales Conversations Works without supervision and provides technical guidance when required to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Service Into Sales Works with full competence to recognize sales opportunities during service interactions to enhance overall customer service. Typically works without supervision and may provide technical guidance. Builds Rapport Works without supervision and provides technical guidance when required to quickly and effectively establish trust within the buying centers in the client s organization. Knows the Buying Influences Works without supervision and provides technical guidance when required to accurately identify and understand the key buying influences pertaining to an opportunity. Manages Buyer Indifference Works without supervision and provides technical guidance when required to acknowledge and ask questions to understand the circumstances surrounding client indifference. Understands Issues/Motivations Works without supervision and provides technical guidance when required to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges. Education Short-Cycle Tertiary Education General Experience Experienced practitioner able to work unsupervised (13 months to 3 years) Managerial Experience Basic experience of coordinating the work of others (4 to 6 months) Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

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2.0 - 4.0 years

5 - 6 Lacs

Gurugram, Manesar

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Job Description Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management/calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. May be responsible for booking orders, upselling or cross-selling products and/or processing quotes. In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products. Prefer the experience with Microsoft SharePoint for document management and collaboration preferred experience with Microsoft power apps for building custom business application. Resolves problems by applying established policies, procedures and tactics. May require ability to read/write in one or more languages. Qualifications May require some higher education or specialized training/certification, or equivalent combination of education and experience. Typically, 2-4 years of relevant experience for entry to this level. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Travel Required: No Shift: Evening Duration: No End Date Job Function: Customer Service

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0.0 - 3.0 years

1 - 1 Lacs

Thane

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Responsibilities: * Provide technical support during product installation and commissioning * Maintain customer satisfaction through timely resolution of issues * Ensure compliance with safety standards during service calls Annual bonus

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1.0 - 3.0 years

5 - 6 Lacs

Gurugram, Manesar

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Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, contract issues/administration or lease administration. Would be responsible for booking service orders, upselling or cross-selling products and/or processing quotes and managing other sub processes. Resolves problems by applying established policies, procedures and tactics, take lead and hold people accountable where required and able to drive discussion for building solutions. Technical Skills : Proficiency in using service booking software and tools, such as SAP CRM/ ECC, to manage and process service orders and bookings effectively . Communication Skills : Excellent written and verbal communication to ensure clear and timely responses to customers and team members. Ability to articulate complex information in a simple and understandable manner. Problem-Solving Abilities : Strong critical thinking and problem-solving skills to handle unexpected issues and find efficient solutions . Ability to analyze data and make informed decisions to improve the overall process. Attention to Detail : High level of accuracy and attention to detail to avoid errors in order processing and booking . Meticulous in following procedures and ensuring all necessary information is captured and processed correctly. Time Management : Strong time management skills to handle multiple orders and bookings simultaneously without compromising on quality Ability to prioritize tasks and meet deadlines efficiently. Customer Service Orientation : Strong customer service skills to ensure a positive experience for customers throughout the booking process . Empathy and patience to handle customer inquiries and concerns effectively. Adaptability and Learning Agility : Willingness to learn and adapt to new systems and processes as they evolve . Continuous improvement mindset to stay updated with industry trends and best practices. Team Collaboration : Ability to work we'll within a team, collaborating with colleagues to achieve common goals . Open to feedback and willing to contribute to team discussions and problem-solving sessions. Having great interpersonal skills Qualifications Requires higher education or specialized training/certification, or equivalent combination of education and experience. Typically at least 1-3 years of relevant experience for entry to this level

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3.0 - 6.0 years

7 - 8 Lacs

Gurugram, Manesar

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Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, contract issues/administration or lease administration. Would be responsible for booking service orders, upselling or cross-selling products and/or processing quotes and managing other sub processes. Resolves problems by applying established policies, procedures and tactics, take lead and hold people accountable where required and able to drive discussion for building solutions. Technical Skills : Proficiency in using service booking software and tools, such as SAP CRM/ ECC, to manage and process service orders and bookings effectively . Communication Skills : Excellent written and verbal communication to ensure clear and timely responses to customers and team members. Ability to articulate complex information in a simple and understandable manner. Problem-Solving Abilities : Strong critical thinking and problem-solving skills to handle unexpected issues and find efficient solutions . Ability to analyze data and make informed decisions to improve the overall process. Attention to Detail : High level of accuracy and attention to detail to avoid errors in order processing and booking . Meticulous in following procedures and ensuring all necessary information is captured and processed correctly. Time Management : Strong time management skills to handle multiple orders and bookings simultaneously without compromising on quality Ability to prioritize tasks and meet deadlines efficiently. Customer Service Orientation : Strong customer service skills to ensure a positive experience for customers throughout the booking process . Empathy and patience to handle customer inquiries and concerns effectively. Adaptability and Learning Agility : Willingness to learn and adapt to new systems and processes as they evolve . Continuous improvement mindset to stay updated with industry trends and best practices. Team Collaboration : Ability to work we'll within a team, collaborating with colleagues to achieve common goals . Open to feedback and willing to contribute to team discussions and problem-solving sessions. Having great interpersonal skills Qualifications Requires higher education or specialized training/certification, or equivalent combination of education and experience. Typically at least 3-6 years of relevant experience for entry to this level.

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2.0 - 4.0 years

3 - 7 Lacs

Chennai

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As a Field Sales Executive, you will leverage your solid understanding of business, financials, and customer needs to drive sales within your territory. With a higher level of authority in negotiations, you will play a key role in achieving revenue targets and cultivating lasting relationships with our customers. Responsibilities: Develop effective sales approaches to target key accounts. Engage in in-depth negotiations with higher autonomy to close deals. Manage and nurture relationships with key customer accounts. Provide accurate sales forecasts and activity reports. Identify and analyze market conditions to uncover sales opportunities. Handle moderately complex or higher-value sales opportunities. Gather and utilize customer feedback to improve sales strategies. Act as a mentor and trainer for junior sales staff. Collaborate with other departments to ensure customer satisfaction. Implement and refine sales techniques tailored to customer needs. Skills: Strategic Planning: Ability to develop and implement effective sales strategies. Negotiation Tactics: Advanced negotiation skills for closing complex deals. Customer Insight: Deep understanding of customer needs and preferences. Analytical Thinking: Strong ability to analyze and interpret sales data. Sales Software: Proficient use of advanced CRM and sales management tools. Team Collaboration: Skills to work effectively with cross-functional teams. Market Knowledge: Comprehensive awareness of market dynamics and trends. Mentorship: Capability to train and mentor junior team members. Level criteria S3 (for internal use only): Has a solid understanding of business, financials, products/services, the market and the needs of assigned accounts; may be recognized as an internal expert in an area and is developing an external reputation within client forums Has high level of authority/ opportunity to set and negotiate product/service terms Manages complex or large territory/account, products/ services, sales or account management processes Plans own territory or account approach and manages own resources; trains and mentors junior staff May represent the level at which career may stabilize for many years

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6.0 - 9.0 years

16 - 20 Lacs

Kalyani, Pune

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As a Lead in Application/Product Architecture, you play a crucial role in independently executing specialized architectural tasks and supporting broader team projects. Your focus will be on creating innovative, integrated architectural solutions that drive product excellence. You will be instrumental in ensuring quality outcomes through your expertise and leadership in technical planning, design, and implementation. Responsibilities: Conduct thorough analysis of business and stakeholder requirements. Independently develop advanced architectural models and blueprints. Lead evaluations of product-service compatibility and integration techniques. Develop and maintain high-quality technical specifications. Oversee technical planning and ensure alignment with strategic goals. Execute in-depth testing, validation, and optimization of architectural components. Ensure adherence to organizational standards and industry best practices. Identify and resolve complex integration issues and technical challenges. Document and communicate detailed design updates and modifications. Provide technical leadership and guidance to ensure successful project outcomes. Skills: Specialized Architectural Knowledge: Advanced understanding of specialized application/product architecture. Independent Execution: Ability to independently execute and lead architectural tasks. Strategic Planning: Skilled in strategic technical planning and alignment with business goals. Comprehensive Design Tools Use: Proficiency in advanced design and architectural tools (eg, Enterprise Architect). Quality Assurance Expertise: In-depth knowledge of ensuring and maintaining architectural quality. Advanced Problem-Solving: Proficient in identifying and resolving complex technical issues. Detailed Documentation: Ability to produce comprehensive and detailed technical specifications. Leadership: Strong leadership skills in guiding teams and supporting project success.

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Exploring Product Service Jobs in India

The product service job market in India is rapidly growing with the increasing demand for skilled professionals in this field. Companies are constantly looking for individuals who can understand customer needs, develop products or services accordingly, and ensure customer satisfaction. If you are considering a career in product service, India offers a plethora of opportunities for job seekers.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for product service professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15 lakhs per annum.

Career Path

A typical career path in product service may include roles such as Product Manager, Senior Product Manager, Product Director, and Chief Product Officer. The progression usually involves taking on more responsibilities, managing larger products or services, and leading teams.

Related Skills

In addition to product service knowledge, professionals in this field are often expected to have skills in market research, project management, data analysis, and communication.

Interview Questions

  • What is your experience with developing new products/services? (basic)
  • How do you gather and analyze customer feedback? (medium)
  • Can you describe a successful product/service launch you were involved in? (medium)
  • How do you prioritize features in a product/service roadmap? (advanced)
  • How do you handle conflicts within a product development team? (medium)
  • How do you stay updated on industry trends in product development? (basic)
  • Can you explain the difference between product management and project management? (basic)
  • How do you measure the success of a product/service? (medium)
  • Can you walk us through your approach to developing a product/service from ideation to launch? (advanced)
  • How do you handle changes in requirements during the product development process? (medium)
  • What tools do you use for product/service roadmap planning? (basic)
  • How do you ensure product/service quality and customer satisfaction? (medium)
  • Can you discuss a time when a product launch did not go as planned and how you handled it? (advanced)
  • How do you collaborate with cross-functional teams in product/service development? (medium)
  • How do you prioritize features based on customer feedback and business goals? (advanced)
  • Can you discuss a challenging stakeholder interaction you had during a product development process? (advanced)
  • How do you approach competitor analysis in product/service development? (medium)
  • Can you explain the concept of MVP (Minimum Viable Product) and its importance? (basic)
  • How do you ensure alignment between product/service development and company goals? (medium)
  • How do you handle market changes that impact the product/service you are working on? (advanced)
  • Can you discuss a time when you had to make a difficult decision regarding a product/service feature? (medium)
  • How do you incorporate user feedback into the product/service development process? (medium)
  • Can you discuss a time when you had to pivot a product/service strategy based on market feedback? (advanced)
  • How do you stay motivated and innovative in your role as a product/service professional? (basic)

Closing Remark

As you prepare for product service job interviews in India, remember to showcase your expertise in product development, customer satisfaction, and market trends. Stay confident in your skills and experiences, and you will surely land a rewarding career in this dynamic field. Good luck!

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