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3.0 - 5.0 years
20 - 27 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, provides on-site supervision of the Directional Drilling (DD) process including projection of well path to predetermined target coordinates. Understands principles of Bottom Hole assembly (BHA) selection and aspects of DD performance and ensures that BHAs are assembled as planned including correct make-up torque, doping and handling. Proficient in the use of DD computer software and able to assist in provision of advice and analysis to the client representative at the well site. This shall include all survey calculations and well path projections. Proficient in updating well profile plots and providing client representative with accurate directional survey data. Aware of clients requirements with regards to surveying procedures. Assists in the completion of a daily DD report, BHA performance report for each BHA run, completion of all service tickets and relevant paperwork (well data spreadsheet, lesson learned/best practice, End of Job Customer Survey (EJCS) and Key Performance Indicator (KPI) forms). Familiar with the DD aspects of the clients approved drilling program. Assists in the inspection of all DD company equipment delivered on the work site. Interfaces with the MWD engineer to ensure BHA compatibility, planned operating parameters are within specification and correct toolface references are applied. Maintains records of all DD equipment at well site including dimensional data and condition. Ensure that all equipment is laid out after use in accordance with company procedures and manifested for backload at the end of the job. Where required ,responsible for submitting accurate daily cost for the DD services. Participates in performance improvement initiatives and peer reviews. Assists in the evaluation of individual performance of the service. Responsible for Company assets on location. Assures that adequate supplies and equipment are present at the job site at all times. Skills acquired through the completion of an undergraduate degree in a STEM discipline and 12 months working as a Field Prof-DD, II. Requires ability to read and interpret designed well plans, directional survey information and other well site data. Ability to demonstrate technical aptitude of required standards. Must possess good communication, arithmetic, data entry and recording skills. Must possess relevant rig safety certificates. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Job Details Requisition Number: 201418 Experience Level: Experienced Hire Job Family: Engineering/Science/Technology Product Service Line: Sperry Drilling Svcs Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
Posted 1 day ago
3.0 - 5.0 years
20 - 27 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, provides on-site supervision of the Directional Drilling (DD) process including projection of well path to predetermined target coordinates. Understands principles of Bottom Hole assembly (BHA) selection and aspects of DD performance and ensures that BHAs are assembled as planned including correct make-up torque, doping and handling. Proficient in the use of DD computer software and able to assist in provision of advice and analysis to the client representative at the well site. This shall include all survey calculations and well path projections. Proficient in updating well profile plots and providing client representative with accurate directional survey data. Aware of clients requirements with regards to surveying procedures. Assists in the completion of a daily DD report, BHA performance report for each BHA run, completion of all service tickets and relevant paperwork (well data spreadsheet, lesson learned/best practice, End of Job Customer Survey (EJCS) and Key Performance Indicator (KPI) forms). Familiar with the DD aspects of the clients approved drilling program. Assists in the inspection of all DD company equipment delivered on the work site. Interfaces with the MWD engineer to ensure BHA compatibility, planned operating parameters are within specification and correct toolface references are applied. Maintains records of all DD equipment at well site including dimensional data and condition. Ensure that all equipment is laid out after use in accordance with company procedures and manifested for backload at the end of the job. Where required ,responsible for submitting accurate daily cost for the DD services. Participates in performance improvement initiatives and peer reviews. Assists in the evaluation of individual performance of the service. Responsible for Company assets on location. Assures that adequate supplies and equipment are present at the job site at all times. Skills acquired through the completion of an undergraduate degree in a STEM discipline and 12 months working as a Field Prof-DD, II. Requires ability to read and interpret designed well plans, directional survey information and other well site data. Ability to demonstrate technical aptitude of required standards. Must possess good communication, arithmetic, data entry and recording skills. Must possess relevant rig safety certificates. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Requisition Number: 201418 Experience Level: Experienced Hire Job Family: Engineering/Science/Technology Product Service Line: Sperry Drilling Svcs Full Time / Part Time: Full Time
Posted 1 day ago
1.0 - 3.0 years
8 - 13 Lacs
Bengaluru
Work from Office
> About the Role: We are looking for a sharp, detail-oriented, and people-savvy Associate Program Manager Customer Success who will become the connective tissue across our customer delivery, internal execution, and strategic operations. This isn t just an ops or coordination role this is a thinking role . You ll work closely with Customer Success Managers (CSMs), internal teams (Tech, Production, Device Management, Operations), and leadership to ask the right questions, challenge assumptions, and co-create improvements to how we deliver value to customers . The ideal candidate combines curiosity with critical thinking and is able to bring structure, clarity, and execution ownership into complex environments. You ll not only manage flow, but also help shape how processes evolve with a data-backed, impact-first approach. What Youll Do: Execution Flow Management Ensure customer requirements flow clearly and consistently from the CSM team to internal departments. Track and follow through on cross-functional handoffs and ensure timely closure of tasks. Maintain structured documentation, trackers, and communication records that provide execution visibility. Data-Driven Operational Thinking Approach every coordination or process question with structured analysis and evidence. Drive impact analysis for proposed changes and identify unintended consequences early. Help build lightweight dashboards or tracking models to inform better decisions across the board. Ideation & Change Management Participate in problem-solving conversations around recurring inefficiencies or gaps. Ask critical, insight-driven questions that challenge how it s always been done. Take ownership of the change management lifecycle from suggesting process improvements to driving alignment and adoption across teams. Cross-Functional Relationship Building Build rapport and trust with internal stakeholders across Tech, Hardware, Production, and Ops teams. Understand and navigate on-ground operational realities, and ensure clear, actionable handoffs between teams. CSM Collaboration & Enablement Work alongside CSMs to identify delivery friction points and co-design smoother workflows. Enable CSMs with tools, communication clarity, and execution frameworks that improve responsiveness and reduce escalations. Who You Are: 1 3 years of experience in program coordination, operations, customer success support, or startup environments. Highly analytical, yet people-centric you understand that data and empathy are both tools for solving real-world problems. Comfortable working in ambiguity and building clarity step-by-step. Proficient with Google Sheets/Excel, task trackers (Trello, Asana, Notion), and comfortable documenting structured processes. Strong communicator, able to listen deeply, speak clearly, and build consensus. Curious by nature, courageous in conversations, and committed to improving how things work. Why Join Us? Be at the heart of customer success operations at the intersection of technology, hardware, and service . Learn how cross-functional ecosystems actually operate in a fast-moving, real-world environment. Make a visible impact early, with the opportunity to scale into roles focused on strategy, process, or customer delivery design. Bonus Points If You: Are multilingual and comfortable engaging with cross-regional teams across language and cultural contexts. Have worked in SaaS, hardware, mobility, or IoT environments. Have experience building SOPs, dashboards, or internal tooling for task/process tracking. Have a working interest in systems thinking, product-service design, or go-to-market operations.
Posted 1 day ago
1.0 - 4.0 years
11 - 15 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under strict supervision, provides on-site supervision of the Measurement-While-Drilling (MWD) process, including tool preparations, data acquisition, log generation and Quality Control (QC) and delivery of the services to the customer. Responsibilities are to learn the job role for the LWD service line. Serves as a third person in a subordinate role. Provides technical and operational expertise to external customer. Performs assignments requiring knowledge and application of basic engineering and measurement while drilling principles. Maintains equipment inventory and supervises movement to and from well site. Checks equipment and advises repair requirements. Maintains computer database for on-going jobs, prepares job ticket, daily reporting and end-of-well reports. Skill acquired through completion of the basic M/LWD training program. Requires completion of a high school diploma or equivalent, and no previous experience. Bachelors Degree in a STEM discipline is preferred. Must have successfully passed company tests, or met task guideline requirements. Ability to demonstrate technical aptitude to required standards. Must possess good communication, arithmetic, data entry and recording skills. Requires ability to read and interpret formation well logs and interpret directional survey information and other well site data. Must possess relevant on and offshore safety certificates. This is the entry level position for the LWD job family. This is a field position. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Requisition Number: 201321 Job Family: Engineering/Science/Technology Product Service Line: Sperry Drilling Svcs Full Time / Part Time: Full Time
Posted 2 days ago
3.0 - 8.0 years
2 - 6 Lacs
Chennai
Work from Office
Business Analyst Next Back 3+years Any Graduate Chennai Gathering and reviewing the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners. RETAIL domain experience OWNERSHIP Analyze business requirements, elaborate and document the same. Review the project documents including Project approvals with details on costs, timelines and deliverables. Requirement Documentation, GAP Analysis, Feasibility study and Solution Document. Designing the document based on the project plan. Effectively communicating your insights and plans to cross functional team members and management Documenting standard operating procedures related to new developments. Work with the Product consultants and development team to ensure that they understand the specifications. Performing functionality testing before delivering the product / service Understand scope of delivery, customers business and map then with the existing solution Recruiting and managing department specific staff. A bachelor s degree in business or related field or an MBA. A minimum of 5 years of RETAIL domain experience in business analysis or related field. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent documentation skills. Excellent planning, organizational, and time management skills. Good communication and interpersonal skills. Experience working in a team-oriented, collaborative environment A history of leading and supporting successful projects Preferred to have multi- lingual skills (English + Hindi + Any other local languages) Apply for this position Full Name Applying for Position Email Phone Upload CV/Resume * Upload File Upload supported file (Max 15MB) By using this form you agree with the storage and handling of your data by this website. * Submit Thanks for submitting!
Posted 2 days ago
2.0 - 7.0 years
7 - 16 Lacs
Mumbai
Work from Office
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings. .
Posted 2 days ago
2.0 - 7.0 years
1 - 4 Lacs
Noida
Work from Office
Salary - Based on Experience Interview Experience Experience Minimum 2 Years (International Calling / Tele Sales) Job Nature Job Nature Full-Time | Work from Office | Target-Based Role Location Noida, Sector 16 Vacancy Open Job Summary BOL7 Technologies Pvt. Ltd. is looking for experienced and driven Tele Sales Executives to join our international calling team. This role requires a minimum of 2 years of experience in outbound/inbound international tele sales or customer acquisition. You will be responsible for both outbound calls to prospective clients and handling inbound sales inquiries, converting leads into successful sales. This is a target-based role with a high potential for performance-linked incentives. Candidates must work from our office in Noida Sector 16 and commute independently as no cab facility is provided. Responsibilities Make outbound calls to international leads and prospects Handle inbound calls from interested customers and qualify them Explain product/service offerings clearly and persuasively Build rapport, manage objections, and close sales over the phone Achieve daily/monthly sales and performance targets Update call outcomes and lead statuses in CRM tools Schedule callbacks, demos, and manage follow-up communications Work in rotational shifts based on international time zones (US, UK, etc.) Qualifications Not specifically mentioned; implied requirement is relevant experience and fluency in English Requirements Minimum 2 years of experience in international tele sales, BPO, or outbound/inbound calling Excellent English communication skills (spoken and written) Strong ability to pitch, handle objections, and close deals Comfortable working in a target-driven, pressure-based environment Must be able to commute independently (No transport/cab facility provided) Male candidates preferred Familiarity with CRM and lead management tools Willingness to work flexible shifts as per time zone requirements Why Join Us Attractive incentive structure linked to performance Exposure to global clients and sales processes Supportive and fast-paced work culture Skill development and growth opportunities Located at a prime office hub in Noida Sector 16 How to Apply: Interested candidates can submit their resume via WhatsApp to HR: +91 93150 78950 WhatsApp confirmation of interview attendance is mandatory. Please clearly mention whether you re applying for the Office-based or Work-from-Home role. Ready to Transform Your Digital Presence Schedule a 30 minutes Meeting with Our Experts to Propel Your Online Success. Apply Now If you need more info, please check Project Guidelines. First Name * Last Name * Email ID * Phone Number * Experience * Location * Gender * Upload Resume * Supported formats: .docx, .doc, .pdf. Max size: 2MB. BOL7 TECHNOLOGIES PRIVATE LIMITED is a reputed and quality driven Digital Marketing Company with the exclusive purpose helping you improve the online marketing of products and services.
Posted 2 days ago
5.0 - 9.0 years
20 - 25 Lacs
Raipur
Work from Office
Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility Customer Management: Drive customer issue resolution and escalations in a timely manner Facilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements Provide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in mechanical Automobile/Electrical Preffered)
Posted 2 days ago
8.0 - 13.0 years
10 - 15 Lacs
Gurugram
Work from Office
This role involves expertise in camera optics, CMOS image sensors, and Image Signal Processors (ISPs) to deliver high-performance, reliable, and scalable solutions for automotive applications. The candidate will collaborate with cross-functional teams and OEM/Tier-1 partners to ensure our camera systems meet stringent safety and performance standards. Job description Key Responsibilities: Develop and optimize vision AI algorithms for object detection, lane departure warnings, and driver monitoring. Build image processing pipelines on platforms like Qualcomm Snapdragon and NVIDIA Jetson. Drive real-time solutions for dash cameras and 360-degree systems, ensuring MISRA and ISO 26262 compliance. Troubleshoot and resolve hardware-related issues, providing root cause analysis and solutions for real-time bugs. Stay updated on emerging camera technologies (e.g., ToF sensors, IR cameras) and recommend innovations to enhance product competitiveness. Mentor junior engineers and contribute to technical documentation and design reviews. Qualifications: Bachelor s or Master s degree in Computer Science Engineering, Electronics, Optics, or a related field. 8+ years of experience in camera software development, preferably in consumer electronics or automotive industries. Proven expertise in CMOS image sensor design, lens selection, and ISP tuning for high-performance imaging systems. Experience with automotive camera systems (e.g., ADAS, surround-view, driver monitoring) and standards like ISO 26262 or AEC-Q100. Familiarity with embedded systems and interfacing with SoCs (e.g., Qualcomm, NVIDIA). Excellent problem-solving skills and experience with customer-facing technical support or bug resolution. Experience with automotive vision products, including 360-degree cameras or dash cameras. Knowledge of emerging technologies like LiDAR, ToF sensors, or IR cameras for automotive applications. Prior work with global teams or OEMs in defining product specifications based on consumer needs. Understanding of vision AI integration with camera hardware for real-time processing.
Posted 4 days ago
7.0 - 10.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organisations power the future of business. At Boomi, you ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. APIM Product Owner Showcasing excellence and innovation at every stage, Product Management is responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. Our role also involves acting as subject matter experts for internal and external product events or partner meetings. Join us as an APIM Product Owner, on our Product Management team in Bangalore, India to do the best work of your career and make a profound social impact. What you ll achieve As an APIM Product Owner, you will identify new growth areas, technologies and emerging product/service opportunities. You will conduct in-depth market analysis to optimise existing products/solutions and build next generation products, partnering closely with the Engineering and Product Management teams to build a product road map and align product strategies for the business. You will: Manage products throughout their entire lifecycle Support business case for improvements or new products Capture and manage requirements and provide a simple interpretation Drive preparation for external and internal product events Take the first step towards your dream career Essential Requirements 7 to 10 years of related experience Excellent technology/engineering skills relating to design, test and quality Solid grasp of business goals and objectives as they relate to customer use cases and solutions Excellence in understanding competitors and their products as well as potential partner relationships for the product Desirable Requirements Bachelors degree Proven experience working on a world-class product Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities. Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities. All employment decisions are based on business needs, job requirements, and individual qualifications. Boomi strives to create an inclusive and accessible environment for candidates and employees. . This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Posted 4 days ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
The Customer Care Representative is responsible for providing exceptional service and support to customers. This role involves handling inquiries, resolving complaints, and ensuring a positive customer experience. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a strong commitment to customer satisfaction. Supervising a team of customer support professionals. Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Standardizing the customer service delivery of an organization. Tracking the work of every customer service representative in the team. Performing quality assurance surveys with customers. Conveying customers feedback to the team. Fixing appointments according to the convenience of clients and customers. Interacting with customers to determine whether they have a desirable and shareable experience. Helping every customer service professional improve. Possessing the knowledge and ability to improve customer service of the organization. Creating a pleasant work environment for customer service professionals.
Posted 4 days ago
1.0 - 3.0 years
8 - 13 Lacs
Bengaluru
Work from Office
> About the Role: We are looking for a sharp, detail-oriented, and people-savvy Associate Program Manager Customer Success who will become the connective tissue across our customer delivery, internal execution, and strategic operations. This isn t just an ops or coordination role this is a thinking role . You ll work closely with Customer Success Managers (CSMs), internal teams (Tech, Production, Device Management, Operations), and leadership to ask the right questions, challenge assumptions, and co-create improvements to how we deliver value to customers . The ideal candidate combines curiosity with critical thinking and is able to bring structure, clarity, and execution ownership into complex environments. You ll not only manage flow, but also help shape how processes evolve with a data-backed, impact-first approach. What Youll Do: Execution Flow Management Ensure customer requirements flow clearly and consistently from the CSM team to internal departments. Track and follow through on cross-functional handoffs and ensure timely closure of tasks. Maintain structured documentation, trackers, and communication records that provide execution visibility. Data-Driven Operational Thinking Approach every coordination or process question with structured analysis and evidence. Drive impact analysis for proposed changes and identify unintended consequences early. Help build lightweight dashboards or tracking models to inform better decisions across the board. Ideation & Change Management Participate in problem-solving conversations around recurring inefficiencies or gaps. Ask critical, insight-driven questions that challenge how it s always been done. Take ownership of the change management lifecycle from suggesting process improvements to driving alignment and adoption across teams. Cross-Functional Relationship Building Build rapport and trust with internal stakeholders across Tech, Hardware, Production, and Ops teams. Understand and navigate on-ground operational realities, and ensure clear, actionable handoffs between teams. CSM Collaboration & Enablement Work alongside CSMs to identify delivery friction points and co-design smoother workflows. Enable CSMs with tools, communication clarity, and execution frameworks that improve responsiveness and reduce escalations. Who You Are: 1 3 years of experience in program coordination, operations, customer success support, or startup environments. Highly analytical, yet people-centric you understand that data and empathy are both tools for solving real-world problems. Comfortable working in ambiguity and building clarity step-by-step. Proficient with Google Sheets/Excel, task trackers (Trello, Asana, Notion), and comfortable documenting structured processes. Strong communicator, able to listen deeply, speak clearly, and build consensus. Curious by nature, courageous in conversations, and committed to improving how things work. Why Join Us Be at the heart of customer success operations at the intersection of technology, hardware, and service . Learn how cross-functional ecosystems actually operate in a fast-moving, real-world environment. Make a visible impact early, with the opportunity to scale into roles focused on strategy, process, or customer delivery design. Bonus Points If You: Are multilingual and comfortable engaging with cross-regional teams across language and cultural contexts. Have worked in SaaS, hardware, mobility, or IoT environments. Have experience building SOPs, dashboards, or internal tooling for task/process tracking. Have a working interest in systems thinking, product-service design, or go-to-market operations.
Posted 5 days ago
2.0 - 7.0 years
2 - 3 Lacs
Kolkata
Work from Office
We are hiring a Service Engineer to install and maintain industrial automation systems. The role may involve working as a residential engineer at one site or traveling to support multiple customers based on business needs.
Posted 6 days ago
5.0 - 10.0 years
9 - 13 Lacs
Bengaluru
Work from Office
As Relyance AI s Senior Customer Success Manager, you will be responsible for managing the adoption, expansion, retention, and overall post-implementation experience for your portfolio of customers. You ll need to establish trust and build relationships with different customer stakeholders (including managers, directors, VPs, and CISOs) and develop joint success plans with them to ensure there is a clear plan in place to achieve the challenges customers are looking to solve using Relyance. As a Senior Customer Success Manager, your role will include: Conducting check-in meetings for tactical items and performing business reviews with C-level executives / decision-makers to align on their objectives and business outcomes. Understand customer workflows and proactively identify customers who aren t maximizing their opportunity with our product/service and reach out to create an action plan to help them achieve success. Be the voice of the customer by consistently capturing customer feedback, customer highlights, and lowlights and channel that internally with various stakeholders (product, exec team, etc.). Becoming a Relyance AI product expert. Identify process gaps, templatize, and implement playbooks to scale and optimize the Relyance AI customer success function. Collaborate with the Sales team to manage deals, renewals, and expansions. Actively participate in shaping the future of the Customer Success organization at Relyance AI. This role would be an individual contributor role This role could be a fit for you if you bring: Bachelor s degree or master s in computer science, engineering, business or other related field Ability to work the night shift in Bangalore, India. 5+ years of experience managing and driving adoption with enterprise accounts, preferably with SaaS companies/products. Renewal/expansion experience in the SaaS industry is must. Also, knowledge of security and privacy is critical skill. Curiosity. This role will challenge your technical and domain-specific skills, and having a healthy dose of curiosity about the modern technology stack, and the current privacy landscape will set you up for success. A growth mindset and are willing to think from first principles. Ability to break down big problems / ambiguous goals into smaller actionable steps. A bias for creating clarity (for internal stakeholders and customers) and strong project management skills will be a key part of this role. Empathy for customer workflows and the ability to dig deep. Making customers successful makes you successful. Past technical experience in some capacity and find modern technology stacks fascinating. Bonus points for: privacy experience (GDPR, CCPA, GRC, etc.) in some capacity. Experience with code in your past experience/school or a side project or technical SaaS implementation experience. While coding will not be a part of this role, the willingness and curiosity to lean into different technology stacks and work with technical stakeholders will set you up for success. Working at Relyance AI At Relyance AI, we create an unreasonably hospitable and data-driven culture. We prioritize exceeding customer, and each other s, expectations in every interaction. This means empowered team members solving problems proactively based on information, crafting personalized experiences, and radiating enthusiasm. Behind the scenes, trust and freedom allow team members to find creative solutions, while shared purpose and recognition fuel a spirit of greatness to truly wow customers and each other. We deconstruct failures to learn from them and take great pride in our successes; celebrating both. Relyance AI is proud to be an equal-opportunity employer. We celebrate representation and are committed to creating an inclusive environment for all employees. We are committed to fair and equitable compensation practices. We use data-driven pay practices with the goal of ensuring offerings are competitive to the market and our team members are being compensated correctly based on their roles, experience, and location.
Posted 6 days ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Position Summary: Promotes and sells a portfolio of technical and/or nontechnical products and/or services and solutions directly to current and new end customers; informs customers of new product/service introductions and prices; creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline. This discipline is intended to accommodate 1) jobs whose accountabilities span two or more job disciplines within the job family; 2) jobs that are not covered by a defined discipline within the job family. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.
Posted 6 days ago
0.0 - 2.0 years
1 - 2 Lacs
Theni
Work from Office
JD: Installation of IoT controllers at customer sites, ensuring proper setup & connectivity. Providing on-site training and support to customers. Degree in Electrical Engineering/related field . Willingness to travel customers locations as required . Provident fund Health insurance Food allowance House rent allowance Travel allowance
Posted 6 days ago
5.0 - 10.0 years
30 - 37 Lacs
Pune
Work from Office
Infrastructure Design Services is a team of Technology Architects and Engineers responsible for the analysis and design of the infrastructure framework to fit the application, platform or system needs in-line with MasterCards operational standards and principles. Infrastructure Design Services is engaged from the beginning of the analysis and design phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard s security, scalability and availability standards. Infrastructure Design Services primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system. This job requires experience in internet fundamentals related to web servers, application servers, internet security and other internet technologies. This job actively performs designing and delivering internet infrastructure solutions that satisfy member, product, service and backbone requirements. Have you ever worked with Microsoft Visio to design middleware infrastructure from the ground up Can you interface with the user(s), application team(s), etc, and all other stakeholders in order to determine their (evolving) needs and requirements Can you generate the highest level of system requirements, based on the given requirements and other constraints Can you ensure that this set of high level requirements is consistent, complete, correct, and operationally defined Role Generating requirements, together with other architects, engineers, application team(s) and user(s), to determine that all of the high level requirements have been met. Generating products such as TADs, technical documents, logical flows, and models to keep the user(s), architects and the engineers constantly up to date and in agreement on the application, system or platform to be provided as it is evolving. Ensuring that all architectural products and products with architectural input are maintained in the most current state and never allowe'd to become obsolete. Resolve internet architectural and operational problems impacting infrastructure and product availability and performance globally. Research and evaluate new technology for possible deployment in MasterCard s internet infrastructure. May assume lead and total accountability for ongoing regional projects as assigned; including responsibility for planning; time and cost control; resource utilization and implementation. Implement, manage and support internet infrastructure components while leveraging current standards and best practices. Perform problem diagnosis; performance tuning; capacity planning and configuration management for MasterCard internet components. Assure system stability and future compatibility by monitoring production execution of all relevant systems. All About You Thorough knowledge and understanding of network, operating system principles and web middleware. Thorough knowledge in one or more core functions related to internet infrastructure design and/or web administration Advanced knowledge of load balancers and web application firewalls Working knowledge of Database technologies. Working knowledge of cloud technologies Must be high-energy, proactive, detail-oriented and able to function under pressure in an independent environment. Must have a high degree of initiative and self-motivation and demonstrate the ability to drive results. Strong communication skills both verbal and written and strong relationship and collaborative skills and organizational skills with the ability to work as a member of matrix based diverse and geographically distributed project team. Willingness and ability to learn and take on challenging opportunities is critical. Knowledge of Zero Trust Architecture principles and Network Micro-segmentation. Experience working with YAML based deployments Skills/Abilities: Displays leadership and initiative. Detailed oriented and customer obsessed. Strong verbal and written communication skills Ability to multi-task and prioritize efforts. Ability to pick up new technologies at a quick pace and learn on-the-go Ability to work with team members located in multiple geographies Displays excellent collaborative skills with cross-functional teams. Provide positive customer service to internal business partners.
Posted 1 week ago
1.0 - 3.0 years
4 Lacs
Bengaluru
Work from Office
Job Description: Job Title: Electronic Banking Analyst , Cash Trade -Implementation (German Proficient) Corporate Title: Analyst Location: Bangalore, India Role Description Client Implementation is responsible for highly complex client account openings and product set up requests (including new, changing or expanding requirements). Work includes: Implementing top-tier solutions for corporate clients and financial institutions Delivering seamless product(s)/service(s) setup and streamlined installation processes in compliance with internal and external policies and regulations Monitoring and evaluating product performance and client feedback to generate new product ideas and identify product/service features that need to be changed to meet client needs Liaising with other areas of the bank to implement these changes What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Client Electronic Banking Implementation Analyst supports the efficient onboarding enablement of electronic banking channels for our corporate banking clients. Task Details Verify all documents regarding change of authorized signatories either on an account or within an electronic banking (EB) access channels (specimen signature card, banking agreements, Product documentation, EB Documents) including the signature check regarding authorization of the signatories. Perform above checks regarding all German standard companies according to the German Trade Register. Perform the technical sign off if EB channels are involved. Archive the docs in the digital archiving tools (SmartDoc/Doc Pro). You will communicate to the client and/or service by using standard templates in German language. Inform Level 1 team to support finalize the process of a digital authorization. Processing of internal requests for global customers of the bank. Review of orders in accordance with internal guidelines and country specific requirements. Initialization of video legitimations. Maintenance, entry and release of personal data in banking applications (CIS). Internal communication with internal business partners in written form Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking and writing; able to communicate in German with clients. Language skills: fluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.
Posted 1 week ago
4.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Job Description: Job Title: Cash Trade -Implementation (German) Corporate Title: AVP Location: Bangalore, India Role Description Client Implementation is responsible for highly complex client account openings and product set up requests (including new, changing or expanding requirements). Work includes Implementing top-tier solutions for corporate clients and financial institutions. Delivering seamless product(s)/service(s) setup and streamlined installation processes in compliance with internal and external policies and regulations. Monitoring and evaluating product performance and client feedback to generate new product ideas and identify product/service features that need to be changed to meet client needs. Liaising with other areas of the bank to implement these changes What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking and writing (Preferably B2 and above); able to communicate in German with clients. Language skills: fluency in German (5-6 years of experience) 5-8 years of handling client facing role. 4-5 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.
Posted 1 week ago
5.0 - 10.0 years
6 - 10 Lacs
Ludhiana
Work from Office
A Day in Your Life at MKS: As a Key Account Manager at MKS, you will partner with Regional Sales Managers, Customer and other key stakeholders to manage sales, gain wallet share and grow business. In this role, you will report to the Regional Sales Manager. You Will Make an Impact By: Principal Responsibilities: Responsible for selling the company s products or services to, and maintaining relationships with, a small number of named accounts which are of significant importance to the company Represents the company to the customer and the customer to the company Calls on accounts, provides product information and/or presents demonstrations of how the product/service will meet the clients needs Provides appropriate prices and typically closes the sale These activities may be done alone or with the assistance of a sales/technical support team. Typically responsible for acquiring, expanding and retaining names accounts and ensuring that ongoing customer service is provided Account penetration and balanced sales growth are important performance measures Manages sales activities for assigned named accounts, rather than an assigned territory May introduce/sell various company products to his/her named account Primary point of contact for accounts, regardless of account s geographic location Able to do troubleshooting of Electroplating process at customers end Awareness of basic chemistry testing related to industry. Strong Know-How of plating process such as Zn / Zn-Ni / Ni-Cr and similar. This position involves travel. Required Skills: Bachelors degree in chemical Engg. or equivalent experience required 5+ years of related experience required in Electroplating Industry Experience with OEM Sales is a plus. Experience with B2B sales is must Physical Demands & Working Conditions: Ability to remain in a stationary position for 20% of the time Operates in a professional office environment Perform activities such as sitting, standing, or typing for extended periods of time Regularly requires good manual dexterity and coordination Must be able to communicate information and ideas so others will understand Must be able to exchange accurate information Constantly operates a computer and other office productivity machinery #LI-MK1 MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role
Posted 1 week ago
18.0 - 20.0 years
12 - 16 Lacs
Hyderabad
Work from Office
Roles and Responsibilities The role of Delivery Manager is crucial for ensuring the successful delivery of projects and services to clients. It requires a combination of leadership, project management, communication, and technical skills. This position is responsible for overseeing the delivery of projects and services to clients, ensuring that they meet the agreed-upon quality standards, timelines, and budgets. Below is an overview of the key responsibilities, required skills, and qualifications for the role of Delivery Manager. Leading a large team with complete P&L ownership, servicing multiple engagements with varied offerings. Actively supporting sales teams in new logo acquisition and solutions teams in designing innovative solutions to business needs. Networking with senior stakeholders in the region and positioning the company as a partner of choice. Lead the overall strategy for Engineering teams in India and oversee future growth. Leading pricing strategies, contract renewals and driving P&L in long term deals. Monitor risks throughout the project lifecycle and adjust plans as necessary. Strong organizational and multitasking abilities. Qualifications Required Minimum 18 - 20 years of experience in IT Product Services & from Computer Engineering / Computer Science background. Skills and Experience Required Must have handled large projects in cloud applications, with different verticals / industries. Must have grown & driven offshore and Headcount> 200 employees in offshore. Proven experience in high volume ramp-ups of teams. Proven & experience in client management, coordination, and negotiation skills. Must have the ability to connect closely with the customer, mine and penetrate customers. Cross sell enhancements or value adds to bring in new business from existing clients. Proven experience in Delivery Management for cross& next-gen skills and projects, using methodologies such as Agile (SCRUM, Feature Driven, Lean, etc.) Preferred expertise in Java, Spring, Hibernate, Web Services, Cloud, Microservices Must be well-read/versed in NextGen technologies such as Digital, Cloud, Analytics, Big Data, AI-ML etc. Proven experience in Pre-Sales & Solutioning for deals, RFPs/RFIs, proposals, etc. Strong P&L & Operational Management experience. Strong People Management, Mentoring and leadership skills. Excellent written, spoken and presentation skills.
Posted 1 week ago
4.0 - 9.0 years
6 - 10 Lacs
Mumbai
Work from Office
The CSM team serves a dual-purpose role within the organization, acting as a crucial link between our customers and our product & service offerings- This position is instrumental in understanding and addressing customer needs, ensuring that our solutions are aligned with their goals and challenges- Additionally, the CSM team members are responsible for developing comprehensive account strategies that focus on growth and customer success, owning the execution of the same along with the Trading Team and other internal stakeholders- To succeed in this role you need: Proven ability to grow and retain accounts Mastery of Kayzen DSP for strategic client success Strong presentation and communication skills Deep expertise in campaign strategy and mobile performance marketing Analytical mindset and industry curiosity Empathy and strong people leadership skills The ability to set and execute strategic plans Responsibilities We are seeking a highly proactive Customer Success Team Lead who will take full ownership of customer relationships- The ideal candidate will have a solutions-oriented mindset and provide clients with proactive consultations and data-driven campaign optimization recommendations on a daily basis- 1-Customer Success & Relationship Management: Develop a deep understanding of the client s business, marketing goals, and success metrics Act as a trusted advisor, providing strategic DSP consultation from onboarding through scale Build long-term relationships with senior stakeholders at agency partners Conduct compelling Quarterly Business Reviews with actionable insights, growth plans, and product updates Maintain detailed documentation in Hubspot: call notes, product feedback, and growth opportunities 2-Account Growth & Campaign Excellence Own end-to-end success and revenue growth of managed accounts Lead campaign strategy with internal teams, analyzing aggregate and log-level data Proactively identify expansion opportunities and upsell potential Deliver clear and data-driven progress reports internally and externally Drive monthly and quarterly revenue targets in collaboration with Agencies Lead 3- Product Feedback & Collaboration Identify product gaps based on client needs and proactively propose solutions Work closely with Product and Trading teams to ensure campaign success and feature rollout Communicate client feedback, market intelligence, and competitor insights to internal stakeholders Collaborate cross-functionally to resolve issues quickly and drive client satisfaction 4- Team leadership and growth Work with a talented team of customer success managers and set a plan for the growth of the team Manage ongoing planning cycles, strategies and OKRs to provide clarity for the team and ensure that there is alignment with the company goals You ll notice that this is also a hands on role and so you ll need to lead by example in growing accounts and setting up the process for future opportunity development Requirements 4+ years in a customer success, account management, or client services role in ad tech or martech with some direct people management experience Proven experience in revenue growth, account expansion, and executive stakeholder management Demonstrable people leadership skills and a clear approach to developing people Excellent communication and presentation skills both written and verbal Solid understanding of the mobile programmatic ecosystem, including formats, attribution, and KPIs Confident working independently and collaboratively across distributed teams Highly analytical and data-driven with attention to detail Naturally curious with a problem-solving mindset Experience using DSPs and platforms like Hubspot, Looker, etc-, is a strong plus What do we offer Exceptional career growth and learning opportunity A unique opportunity to be part of an experienced team of industry experts and entrepreneurs who bring massive change to the Adtech market Direct, day-to-day work experience with the management A fun, driven, and multinational team located across Germany, India, Israel, Argentina, Ukraine, Turkey, the UK and many more countries A flexible work-from-home arrangement A 500-dollar home-office setup budget A 1000-dollar annual learning and development budget
Posted 1 week ago
8.0 - 13.0 years
6 - 10 Lacs
Mumbai
Work from Office
Promotes and sells a portfolio of technical and/or nontechnical products and/or services and solutions directly to current and new end customers; informs customers of new product/service introductions and prices; creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline- This discipline is intended to accommodate 1) jobs whose accountabilities span two or more job disciplines within the job family; 2) jobs that are not covered by a defined discipline within the job family- What you bring to the role: Recognized subject matter expert with specialized knowledge in the function- Manages large projects or processes- Limited oversight from manager- Coaches, reviews and delegates work to lower level professionals- Problems faced are difficult and often complex- Influences others regarding policies, practices and procedures- Provides solutions to a variety of advanced complex technical projects or business issues requiring state of the art technical or industry knowledge- May be the in-house expert on specific technologies or within the job function area- Complete understanding and wide application of advanced technical principles, theories and concepts in a specialized field- Possess broad knowledge of professional field and other related functions- Goals are provided to the incumbent in form of desired results- Determines and develops approach to solve functional area related issues- Possess the strongest of skills acquired through advanced training, study and experience- Four year college degree (or additional relevant experience in a related field)- Minimum 8 years functional experience including a minimum of 5 years position specific experience-
Posted 1 week ago
10.0 - 15.0 years
20 - 25 Lacs
Chennai
Work from Office
Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required Analyze monthly P&L and month-end reports, identify deviation from business plan goals Work with Finance and team in preparation and management of the department s budget and financial forecasts Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department- Conduct daily briefing with department on current key activities Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence Determine the effectiveness of existing programs and develop new strategies Actively participates in sales presentations, property tours and customer meetings Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary Participate in community and professional organizations to maintain high visibility and promote a positive image Bachelor s Degree from a reputable hospitality school Minimum 10 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records High degree of professionalism with strong understanding of global markets and business acumen Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint
Posted 1 week ago
15.0 - 20.0 years
12 - 14 Lacs
Noida
Work from Office
Req ID: 333753 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Delivery Lead-Corporate Banking to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Summary of role: This is an excellent opportunity for a highly motivated Delivery Manager with keen delivery mindset to join our team and be part of a major transformation project. The role involves managing and optimising delivery of the Product backlog to maximize value of the product/services delivered. This is a senior level role that requires managing cross-functional squads and their delivery. We re looking for someone who will: Be the primary point of contact to various stakeholders, on behalf of the Project team and identify the product requirements for the development team. Help and guide the Product Owner to prioritize a product backlog that aligns with the Project vision and goals, and continuously refine it based on feedback and changing business needs. Collaborate closely with cross-functional teams (e.g. developers, design team leads, quality assurance) to ensure that the product/service delivered meets customer needs and is delivered on time and within budget. Review and Ensure that the product backlog items are clearly defined, well understood, and properly estimated by the development team. Continuously monitoring the products performance and gathering feedback from customers and stakeholders, using data-driven insights to make informed decisions and prioritize future improvements. Keep the Delivery Squad focused on deliverables for each sprint and maintain the focus across various sprints Collaborate with product owners of different squads, and Design leads to effectively deliver the committed back log items across sprints Improve the squads delivery capacity by analysing key concern areas during sprint retrospectives and provide timely support for the squad members as and when required You will need to show us that: You demonstrate leadership and ownership of the product/Project, and inspiring others to share and contribute to the product/project vision and goals You can Continuously monitor the Project and Squad s performance, gather feedback from various stakeholders and respond/take actions to show continuous improvement You will use data-driven insights to make informed decisions and prioritize future improvements. You can take tough decisions on what features/items to include in each sprint or release, based on the value they will deliver to business needs You can closely work with the Scrum Master, Product Owner and the delivery squad to resolve challenges and remove impediments You are a professional with strong commercial acumen who will connect easily with the strategy and goals of both Project and business Experience and Skills required 15+ years of overall experience with a minimum of 5+ years as Delivery Manager Agile/Scrum Certification (CSPO/PSPO/SafePO/PM) Extensive experience in managing Product Backlog and Development teams/squads Track record of delivering complex projects through agile process Exceptional Communicational Skills (both verbal and written) Background in Financial Services/Banking domain in Ireland/UK markets will be an added advantage About NTT DATA We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https: / / us.nttdata.com / en / contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us .
Posted 1 week ago
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The product service job market in India is rapidly growing with the increasing demand for skilled professionals in this field. Companies are constantly looking for individuals who can understand customer needs, develop products or services accordingly, and ensure customer satisfaction. If you are considering a career in product service, India offers a plethora of opportunities for job seekers.
The average salary range for product service professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15 lakhs per annum.
A typical career path in product service may include roles such as Product Manager, Senior Product Manager, Product Director, and Chief Product Officer. The progression usually involves taking on more responsibilities, managing larger products or services, and leading teams.
In addition to product service knowledge, professionals in this field are often expected to have skills in market research, project management, data analysis, and communication.
As you prepare for product service job interviews in India, remember to showcase your expertise in product development, customer satisfaction, and market trends. Stay confident in your skills and experiences, and you will surely land a rewarding career in this dynamic field. Good luck!
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