Process Trainer-HR Praity

2 - 4 years

3 - 5 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities:

>> Structure on-boarding training requirements, Pre Process, Process, customer Visits etc
>>Ensure all new employees go through the defined new hire learning path for their respective roles in the account>>Participate & Lead the KA and KT activities for the transition account and work with the client and stakeholders to Ensure that processes knowledge is documented and transferred to the operations team>>Support new hires during OJT and go-live>>Manage/provide refresher and remedial training for existing employees>>Maintain trainee data and information in the central repository to Ensure audit readiness>>Generate training reports from time to time>>provide feedback and coaching to analysts on the floor>>Analyse training need for employees, single point of contact for the account for any training requirements>>responsible for adhering to training guidelines defined by the BU training Function>>responsible to work with operations to bridge gaps during training>>provide pro-active training intervention / guidance to leadership targeting metric / business impact

Preferred candidate profile

>>Exposure to Geographical Information System(GIS) knowledge

>>Must have good experience in  MS-Word, Excel and Presentations or similar tools
>>Proficient with MS-Office (Word, Excel, power point)>>Should be acquainted with the communication nuances of the local audience possible kinds of errors that one would expect in the location>>Excellent spoken and written Communication Skills. Has to have a good understanding of functional Grammar and MTI>>Needs to have strong training ability>>Good rapport building skills, extremely methodical and organized>>Feedback and Coaching skills>>Good analytical ability>>Good  reading / learning, researching Skills>>Demonstrated Customer Service Skills

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Information Technology & Services

Bengaluru

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