Process Lead-L&D(Cornerstone)

Job Description

Job Purpose We are seeking a proactive and detail-oriented Process Lead to support end-to-end training coordination. This role is responsible for engaging with stakeholders to gather training requirements, managing external vendors, and ensuring smooth operations within the Cornerstone OnDemand (CSOD) learning management system . The ideal candidate will have strong project coordination skills, vendor liaison experience, and hands-on expertise in CSOD. Key Responsibilities: Stakeholder Management: Serve as the single point of contact for business units regarding training needs and requirements. Collaborate with the stakeholders to define, prioritize, and schedule training programs. Vendor Management: Identify, evaluate, and coordinate with external training vendors. Ensure timely and quality delivery of training solutions by vendors. Creating Purchase Requisitions & Purchase Orders. Learning Management System (CSOD): Create and manage training events, sessions, and other Training Objects within CSOD. Troubleshoot and resolve CSOD-related issues and provide functional support to users. Monitor and generate training reports and analytics to track completion and effectiveness. Process Improvement: Streamline training operations and suggest process enhancements. Maintain documentation and standard operating procedures for training processes. You are meant for this job if: Bachelors degree in Human Resources, Business Administration, or a related field. 710 years of experience in training operations or L&D coordination. Proven experience in vendor management and stakeholder communication. Hands-on experience with Cornerstone (CSOD) is mandatory. Excellent organizational, interpersonal, and communication skills. Strong attention to detail and the ability to manage multiple priorities. Preferred Skills: Certification or training in project management or learning technologies. Experience working in a global or matrix organization.