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9.0 - 13.0 years
20 - 30 Lacs
Haryana
Work from Office
About Company Job Description Budgeting: Develop and manage the company's annual budgeting process, collaborating with department heads to ensure alignment with organizational goals and financial targets. Forecasting: Lead the forecasting process, analysing historical data, market trends, and business drivers to provide accurate forecasts for revenue, expenses, and other financial metrics. Variance Analysis: Conduct regular variance analysis to identify discrepancies between actual financial performance and budget/forecast and provide recommendations for corrective actions. MIS Reporting: Preparation of MIS reports, providing timely and insightful financial analysis to the leadership to support strategic decision-making. KPIs Tracking and Reporting: Define key performance indicators (KPIs) relevant to financial performance and track them regularly. Commercial and Business Finance Activities: Manage pricing strategies ensuring profitability while remaining competitive in the market. Oversee revenue recognition. Experience in handling the dealer/distributors. Detailed review of all commercial contracts. Manufacturing Plant : Working closely with Plant finance leads on month end closures, MIS , Costing and forecasting activities Financial Modelling: Develop and maintain financial models to support strategic planning, scenario/ sensitivity analysis and investment decisions Product costing Cross-functional Collaboration: Collaborate with cross-functional teams including Finance, Sales, Operations and Marketing to gather insights, drive process improvements and support business and automation initiatives.
Posted 2 months ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About Us At SentinelOne, were redefining cybersecurity by pushing the limits of whats possible?leveraging AI-powered, data-driven innovation to stay ahead of tomorrows threats From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do Were looking for passionate individuals who thrive in collaborative environments and are eager to drive impact If youre excited about solving complex challenges in bold, innovative ways, wed love to connect with you What are we looking for We are looking for a highly organized and detail-oriented People Operations Specialist to join our team and support our growing operations across the APJ region with high focus on India This role requires a process-driven mindset, a strong grasp of organizational structure, and a genuine passion for enhancing the employee experience As a key member of the People team, you will play a critical role in shaping and delivering a world-class onboarding journey for new hires Youll also help foster a sense of community and connection across our distributed teams by building experiences that bring employees together, regardless of location What will you do Own and manage the onboarding process for new hires across the APJ region, ensuring a smooth, high-quality introduction to SentinelOne Maintain accurate and up-to-date employee data in our HR system (WD), with a strong focus on data integrity and compliance Deliver engaging and informative new hire orientations aligned with our culture and values Drive process improvements across HR operations, optimizing for scalability and consistency Collaborate closely with regional and global People teams to ensure alignment and best practices across locations Support initiatives that strengthen employee engagement, community, and a sense of belonging Serve as a trusted point of contact for new hires, managers, and internal stakeholders, providing excellent service and communication Manage benefits enrolments with different vendors and stakeholders What skills and knowledge should you bring 34 years of experience in HR operations, preferably within a fast-paced, tech-driven environment Strong working knowledge of global HR systems, especially Workday Exceptional organizational skills with a process-oriented mindset and strong attention to detail A self-starter with a positive, proactive attitude and the confidence to operate independently Excellent communication and interpersonal skills, with the ability to engage effectively across all levels of the organization?locally and virtually A global mindset and sensitivity to cultural differences, with a strong commitment to collaboration across regions and time zones Proven ability to thrive in an agile environment, balancing multiple priorities with professionalism and poise Why Us You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry along with competitive compensation Flexible working hours and hybrid/remote work model Flexible Time Off Flexible Paid Sick Days Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) Generous employee stock plan in the form of RSUs (restricted stock units) On top of RSUs, you can benefit from our attractive ESPP (employee stock purchase plan) Gym membership/sports gears by Cultfit Wellness Coach app, with 3,000+ on-demand sessions, daily interactive classes, audiobooks, and unlimited private coaching Private medical insurance plan for you and your family Life Insurance covered by S1 (for employees) Telemedical app consultation (Practo) Global Employee Assistance Program (confidential counselling related to both personal and work life matters) High-end MacBook or Windows laptop Home-office-setup allowances (one time) and maintenance allowance Internet allowances Provident Fund and Gratuity (as per the government clause) NPS contribution (Employee contribution) Half half-yearly bonus program depending on the individual and company performance Above standard referral bonus as per policy Udemy Business platform for Hard/Soft skills Training & Support for your further educational activities/trainings Sodexo food coupons SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics SentinelOne participates in the E-Verify Program for all U S based roles Show more Show less
Posted 2 months ago
4.0 - 6.0 years
2 - 5 Lacs
Mumbai
Work from Office
SBI-SG GLOBAL SECURITIES SERVICES PRIVATE LIMITED is looking for Assistant Manager - Operation, Support & Quality to join our dynamic team and embark on a rewarding career journey Oversee and manage the day-to-day operations functions Develop and implement operational policies and procedures to ensure consistent and efficient processes Monitor and evaluate performance metrics to identify areas for improvement Manage budgets and resources to ensure cost-effectiveness and profitability Lead and motivate cross-functional teams to meet organizational goals and objectives Collaborate with senior management to develop and implement strategic plans Identify and implement process improvements to increase efficiency and productivity Resolve any operational issues that arise Excellent time-management, problem-solving and decision-making skills Strong financial and budgeting skills Strong Leadership and communication skills Candidates should have hands on SQL,VBA, Macros, etc.
Posted 2 months ago
4.0 - 6.0 years
3 - 4 Lacs
Hosur
Work from Office
Handle all quality issues,conduct process/Product Audit,NPD/Process/Design.Maintain IATF/NPD/QA review docs,Manage QMS,Prepare/Review/Check viz PFD,Control Plan, Process improvement/Flow Chart, PFMEA, PPAP, PQA,MSA. WI, Incoming/Outgoing Inspect Std.
Posted 2 months ago
0.0 - 4.0 years
3 - 7 Lacs
Mahrajganj
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.
Posted 2 months ago
2.0 - 4.0 years
5 - 12 Lacs
Mumbai
Work from Office
Job Summary The Process Specialist-CDM/PV role involves managing and optimizing processes within Pharma Research & Development. The candidate will contribute to enhancing safety operations and pharmacovigilance case processing. With a hybrid work model and rotational shifts the role demands adaptability and technical expertise. The position does not require travel. Responsibilities Oversee the management and optimization of processes within Pharma Research & Development to ensure efficiency and compliance. Provide support in pharmacovigilance case processing ensuring accurate and timely documentation of safety data. Collaborate with cross-functional teams to enhance safety operations and improve overall process effectiveness. Analyze data and generate reports to support decision-making and strategic planning in pharmacovigilance activities. Implement best practices and innovative solutions to streamline processes and improve productivity. Ensure adherence to regulatory requirements and industry standards in all aspects of pharmacovigilance and safety operations. Facilitate communication and coordination between different departments to achieve seamless workflow and process integration. Monitor and evaluate process performance identifying areas for improvement and implementing corrective actions. Assist in the development and maintenance of standard operating procedures to ensure consistency and quality in process execution. Support training and development initiatives to enhance team capabilities and knowledge in pharmacovigilance and safety operations. Utilize technical skills to troubleshoot and resolve process-related issues minimizing disruptions and ensuring smooth operations. Contribute to the continuous improvement of processes by providing insights and recommendations based on data analysis. Engage in rotational shifts to provide consistent support and coverage across different time zones. Qualifications Possess a strong background in Pharma Research & Development with experience in pharmacovigilance case processing. Demonstrate proficiency in safety operations and regulatory compliance within the pharmaceutical industry. Exhibit excellent analytical skills and the ability to interpret complex data sets for informed decision-making. Show adaptability to work in a hybrid model and manage rotational shifts effectively. Have a keen eye for detail and a commitment to maintaining high standards of quality and accuracy. Display effective communication skills to collaborate with cross-functional teams and stakeholders. Be proactive in identifying process improvements and implementing innovative solutions. Hold a relevant degree in pharmaceutical sciences or a related field. Have a minimum of 2 years and a maximum of 4 years of experience in the pharmaceutical industry. Experience in PV Case Processing and Safety Ops is considered a valuable asset. Demonstrate the ability to work independently and as part of a team to achieve organizational goals. Show commitment to continuous learning and professional development in pharmacovigilance and safety operations. Be familiar with industry-standard software and tools used in pharmacovigilance and process management.
Posted 2 months ago
6.0 - 11.0 years
3 - 7 Lacs
Hyderabad
Work from Office
SUMMARY Job Opening: Cards & Payments Location: Hyderabad, Chennai Experience: 6+ years relevant (including 2+ years as an on-paper team lead) Position Type : Permanent Location : Chennai, Hyderabad Work Mode : On-site Preferred Notice Period : 0-30 days Responsibilities: Leading the BPO team to achieve operational excellence in Retail, Back Office, and Cards & Payment processes. Overseeing daily operations to ensure timely and accurate processing of transactions and customer requests. Providing guidance and support to team members to enhance their performance and professional growth. Monitoring team performance metrics and implementing strategies to improve efficiency and quality. Ensuring compliance with company policies, industry regulations, and best practices. Collaborating with other departments to streamline processes and improve overall service delivery. Identifying and resolving operational issues promptly to maintain high levels of customer satisfaction. Developing and implementing training programs to keep the team updated on industry trends and new technologies. Conducting regular performance reviews and providing constructive feedback to team members. Preparing and presenting reports on team performance and operational metrics to senior management. Fostering a positive and collaborative work environment to enhance team morale and productivity. Utilizing data analytics to identify areas for improvement and drive process optimization. Maintaining up-to-date knowledge of industry developments and incorporating best practices into operations. Requirements Requirements: 5 to 8 years of experience in Retail, Back Office, and Cards & Payment. Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in data analysis and reporting. Strong understanding of industry regulations and compliance requirements. Ability to work independently and manage remote teams effectively. Experience in implementing process improvements and automation is a plus. Detail-oriented and able to handle multiple tasks simultaneously. Proactive approach to problem-solving and decision-making. Adaptability to changing business needs and priorities. Customer-centric mindset and focus on delivering high-quality service. Proficiency in using relevant software and tools for BPO operations. Strong commitment to continuous learning and professional development. Benefits - US Shift ( Cab Facility)
Posted 2 months ago
4.0 - 5.0 years
7 - 10 Lacs
Hyderabad
Remote
Senior Catalog Quality Associate Experience: 4 - 5 Years Exp Salary : INR 7-10 Lacs per annum Preferred Notice Period : Within 30 Days Shift : 10:00AM to 7:00PM IST Opportunity Type: Remote Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : catalog operations, data accuracy, Ecommerce or Fashion Industry, Entry Validations, Frontend Catalog Management, process improvements, Stakeholder Management Good to have skills : Cross-functional collaboration, Documentation, Mentoring, Training Editoralist (One of Uplers' Clients) is Looking for: Senior Catalog Quality Associate who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description We are looking for a detail-oriented and proactive Senior Catalog Quality Associate to ensure the accuracy and consistency of product data across categories and support catalog enhancements for machine learning initiatives. The role involves leading catalog sanitization efforts, conducting quality audits, guiding team members, and driving continuous process improvements aligned with business objectives. Responsibilities: Review Product Normalization (PN), Descriptor Creation, and Classification tasks to ensure data accuracy and adherence to catalog standards. Oversee and perform secondary reviews of tasks completed by junior analysts and interns. ¢ Conduct regular quality audits for PN, Descriptor, and Classification to maintain accuracy, consistency, and compliance with SOPs. ¢ Track and update daily catalog metrics, including volume analysis, throughput (units/hour), and weekly PN quality reports. ¢ Develop, monitor, and optimize workflows and SOPs for new and existing catalog projects, ensuring documentation remains accurate and up-to-date. ¢ Mentor and support junior analysts and interns through training, feedback, and resolution of process-related escalations. ¢ Collaborate with cross-functional teams to implement new processes and drive continuous improvements in catalog quality, tools, and operational efficiency. Requirements: ¢ Bachelor/degree in Fashion Design or a related field. ¢ 45 years of relevant experience in catalog operations, preferably in fashion. ¢ High energy and a startup mindset with a strong willingness to learn. ¢ Ability to work both independently and collaboratively in a fast-paced environment. ¢ Previous experience with the US Fashion Market is a significant advantage. ¢ Proven experience in leading and managing a team of 3-4 employees. About Our Client: Editorialist.com is a product-focused company that combines luxury e-commerce with personalized styling services and editorial content. It offers a curated selection of high-end fashion items, such as accessories, jewelry, and apparel, through its online platform. Additionally, the company provides personalized styling services via its proprietary technology and e-commerce tools, including the Editorialist app, which caters to ultra-high-net-worth individuals. The platform also features editorial content that covers fashion trends, beauty tips, and lifestyle advice, enhancing the shopping experience for its affluent clientele About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 2 months ago
2.0 - 4.0 years
6 - 10 Lacs
Bengaluru
Remote
About the Role: The Operations Manager is responsible for overseeing and optimizing the daily operations of the company to ensure efficiency, productivity, and cost-effectiveness. The role involves coordinating with various departments, ensuring smooth workflows, monitoring performance, and driving process improvements to meet organizational goals. The charter will include of: Ability to think quantitatively and qualitatively about business problems and come up with innovative solutions to improve the metrics Working cross-functionally with key stakeholders like Business, Sales Ops, Product, Analytics to identify critical business needle movers End to end ownership of projects from problem identification to execution at BAU Collaborate with cross-functional internal/external partners and customers to identify problems and prioritize between multiple projects Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities Ideal Persona: 2-4 years of experience in operations management or a similar role Strong leadership and team management skills. Excellent problem-solving abilities and analytical thinking. Advanced excel skills. SQL is a plus Strong communication, negotiation, and interpersonal skills. Excellent organizational and time management skills.
Posted 2 months ago
3.0 - 8.0 years
0 - 1 Lacs
Chennai
Work from Office
Ensure process readiness prior to the Full Production Day and Start of Production (SOP). • Check the manufacturability of the product (participates in preparing/buying analysis, defines the target cost in line with project targets). • Analyse production feasibility (new technology/product on existing lines), prepares drafts of process line lay out. • Validate the New Process/Machine/line through PpK Study, analyse and taking an action to make stable process. • Handle rejection analysis through 8D method & take appropriate CAPA(Corrective & preventive actions) & effectiveness monitoring to achieve Plant PPM Target. • Create and lead Process FMEA , create the flow chart. • Constant productivity improvement : include Muda (waste) hunting , Cycle time decreasing , etc(PQCDSM). • Coach and support other process engineers in team, act as backup of process leader. • Support maintenance team for troubleshooting machine issue. • Ensure Zero LTA/First Aid in Line/Gemba Safety Condition. • Responsible for SWS Study and make effective line balancing
Posted 2 months ago
2.0 - 4.0 years
3 - 6 Lacs
Kolkata, Gurugram, Bengaluru
Work from Office
The National Office of Risk Management (NORM) supports the implementation of programs, policies, and practices to manage RSM (or Firm) US risk. The RSM InTrust Operations (Ops) Team Senior 2 reports to the Manager 1 and assists with managing risk to the firm regarding independence requirements of regulatory bodies including the Securities Exchange Commission, Public Company Accounting Oversight Board and the American Institute of Certified Public Accountants. They will manage the intake and analysis of the relevant submissions and the review process prior to system update, including hosting phone and video calls with engagement teams to clarify updates. During off-peak periods, the Senior may directly make updates and be responsible for creating training materials, job aides and other resources to assist the team in its day-to-day activities. As a subject matter expert on the independence affiliate rules, they will also coach stakeholders on the affiliate rules. Essential Duties Maintenance of the relationships and data in RSM InTrust, the Firms independence system of record Coaching Client Engagement teams, and other stakeholders on the independence affiliate rules Identifying opportunities for, and proposing and implementing, process improvements. Monitoring their workload and ensuring assignments are timely actioned EDUCATION/CERTIFICATIONS Bachelors degree in Accounting (preferred) or other business degree TECHNICAL/SOFT SKILLS Comprehending rules, regulations, policies, and procedures (required) Facilitating coaching of stakeholders of all levels on complex regulatory matters Awareness of different independence rulesets, including SEC, PCAOB and AICPA (required) Awareness of interrelated policies, processes, and personnel (preferred) Communicating information clearly and concisely, in writing to diverse audiences across the firm and to outside professional contacts (required) Developing conflict resolution skills (required) Proficient in use of Microsoft Office products including familiarity with SharePoint as a document repository (required) Learning to identify and recommend process improvement and efficiency (required) Learning to develop and maintain applicable professional and internal contacts, resources and networks (preferred) Ability to maintain confidentiality and discretion (required) Collaborating with stakeholders via written word and phone and video discussions in English. EXPERIENCE 2+ years experience in public accounting (required), preferably with some exposure to independence considerations in professional practice. Coaching and monitoring a team in a highly standardized, process driven, environment. Familiarity with an accounting firms entity management system (required) preferably at a Big Four accounting firm (preferred) LEADERSHIP SKILLS Coaching and monitoring a team in a highly standardized environment. Monitoring team activities and proactively identifying and remediating challenges empowering you to balance lifes demands, while also maintaining your ability to serve clients. /or employment/partnership. Location - Kolkata,Gurugram,Bengaluru,Hyderabad
Posted 2 months ago
9.0 - 14.0 years
10 - 18 Lacs
Bengaluru
Hybrid
Role & responsibilities : Team Leader: Build a high performing team, constant engagement with the team Develop goals for the team in alignment to org. goals and provide timely feedback Drives own and other teams in new projects for successful execution Business Partner and Stakeholder Engagement: Work closely with Corporate and other functions to align facility operations with business needs; Address employee concerns through efficient collaboration and optimal solution. Builds strong engagement between LTSI and LH Group companies Propriety and Compliance: Responsible to manage the physical assets and controls over the assets of the organization with highest level of accountability. Ensures all assets are adequately insured and in condition. Ensures the assets and processes are compliant under all regulations of LH Group and local industry standards and regulatory requirements. Infrastructure Management & Maintenance: Oversee the maintenance and operations of the Office and IT Infrastructure. Ensure optimal functioning of power backup systems, HVAC, and environmental controls in IT workspaces and data centers. Vendor & Contract Management: Coordinate with vendors and service providers for Infrastructure maintenance, security, and support services. Negotiate contracts, monitor service levels, and ensure timely renewals. Planning, Budgeting & Cost Management: Plan and manage facility space, seating, and resource allocation to support organizational growth. Optimize space utilization and ensure a comfortable working environment. Prepare and manage the budget for Office and IT facility Capex and Opex; Make sure actuals are within the budgets approved. Identify cost-saving opportunities and implement efficiency improvements. Process Improvements, Risk Management and BCP: Identify opportunities for process automation; Implement best practices for efficient facility management and operational excellence. Develops strong MIS for periodic update to the management; Develops strong documentation for all processes. Implement preventive maintenance plans; Develop and implement emergency response and disaster recovery plans; Permanent member of the Emergency Task Team. Backs up for the team and the manager as needed Preferred candidate profile : Proven Project Management experience; Should have led independently at least one large project; Preference to candidates who executed projects of value of 5M USD. Already leading teams; Preference to candidates with direct repartees. Proven 9-14 years of relevant experience in a corporate function in similar roles; Stability in prior organizations with contribution in the role highly desired. Graduation/Post Graduation in any field; Preference to candidates with specialization in Administration and IT Infrastructure. Strong knowledge about the regulatory framework in India. Proven experience in concluding procurement contracts for office and IT Infrastructure. Working experience in large MNC; Preference to European MNCs. Strong communication and presentation skills; Ability to represent Lufthansa Technik India in a professional way; Ability to present to senior management. Familiarity with ISO:27001 standards; Preference to candidates already worked on it. Ready to work in office; Available in office for emergencies, projects and any unforeseen short notice job requirements beyond regular working hours and holidays.
Posted 2 months ago
2.0 - 5.0 years
15 - 19 Lacs
Ahmedabad
Work from Office
Kraft Heinz Company is looking for Associate Manager, Global GBS to join our dynamic team and embark on a rewarding career journey. Team Supervision: Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development Operational Management: Manage day-to-day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation Performance Management: Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles Project Coordination: Oversee projects, initiatives, or tasks within the department, ensuring that deadlines are met and objectives are achieved Communication: Foster effective communication within the team and with other departments, conveying goals, expectations, and updates to ensure alignment Problem-Solving: Address challenges and issues that arise within the team or department, working to find solutions and implement process improvements Budget Management: Contribute to budget planning and management, ensuring that resources are allocated appropriately to achieve departmental goals
Posted 2 months ago
6.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Software Quality Assurance Engineer with hands-on experience in Quality Management Systems including ISO 9001:2015 and ISO 27001 (added advantage). Expertise in implementing and managing knowledge in CMMi process for IT projects, and Agile Scrum methodologies. Internal Auditor Certification in relevant standards, especially CMMI and Agile Scrum frameworks, with practical experience in conducting internal audits. Knowledge and experience in Configuration and Requirement Management activities such as CMP review & update, Configuration Management Audits, and Release Audits. Ability to drive business excellence and continuous process improvement initiatives. Strong skills in conducting Root Cause Analysis (RCA), Problem Solving, Process Mapping, Value Stream Mapping (VSM), and implementing process improvements. Roles and Responsibilities Software Quality Assurance engineer with knowledge in QMS such as ISO 9001: 2015 and expertise in implementing & managing CMMI level 5 and working in Agile scrum environments
Posted 2 months ago
5.0 - 10.0 years
18 - 25 Lacs
Noida
Work from Office
Mandatory Experience in SAPs, FICO, Accounting, Manufacturing Co. Finance handling, Reporting, Budgeting, Cost Control, Taxation, Compliance, Variance Analysis, Audits, Financial Analysis, Process Improvement, Forecasting, Filing, Liaise with Auditor
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Function Summary: The PhonePe Customer Experience Operations team is focused on addressing problems that our customers encounter while using PhonePe. As part of the team, you will look to understand customer issues better and improve customer experience by working with other internal teams to improve solutions that we can offer. Customer Experience Operations offers an ever changing landscape of varied challenges as every customer conversation is different. This offers us an opportunity to develop and challenge ourselves as we move ahead in our careers Role Responsibilities: Act with integrity & think customer-first in every interaction Handle PhonePe account and transaction related queries Ability to flex between phone & data channels Follow specified process guidelines to bring about resolution Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Escalate appropriately taking support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so they re able to leverage PhonePe to the fullest Experience, Skills, Qualifications : Have excellent written and verbal communications Have good learnability Be an active listener and deal well with objection Have strong customer orientation and ability to adapt/respond to different scenarios Be a team player, flexible and open to feedback Ability to multitask, prioritize, and manage time effectively Should be able to speak in English and Hindi Graduation (10+2+3) is Mandatory Multilingual skills (spoken + written) in South Indian languages are preferred
Posted 2 months ago
2.0 - 7.0 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Job Overview: As a Peptides Production Executive, you will be responsible for learning and assisting in the production of peptides according to established protocols and quality standards. This position is designed to provide hands-on training in peptide synthesis, purification, and related processes. Key Responsibilities: Understand and follow standard operating procedures (SOPs) for peptide synthesis. Assist in the preparation of reagents, solutions, and equipment for peptide production. Execute peptide synthesis under the guidance of experienced personnel Learn and perform purification techniques such as HPLC, chromatography, and filtration. Assist in maintaining accurate records of production and testing activities. Follow Good Manufacturing Practices (GMP) and safety guidelines. Learn to operate and maintain peptide production equipment. Report equipment malfunctions or abnormalities promptly. Maintain accurate and detailed records of all production activities. Compile data and assist in preparing production reports. Communicate effectively with team members and supervisors. Contribute to the identification and implementation of process improvements. Provide feedback on procedures to enhance efficiency and quality Attend training sessions to enhance knowledge and skills. Actively participate in professional development opportunities. Preferred candidate profile: Basic understanding of peptide synthesis principles is a plus. Strong attention to detail and commitment to quality. Ability to work in a team-oriented environment. Good communication and interpersonal skills. Willingness to learn and adapt to new processes. Experience: Minimum 2 Yrs in peptides production Responsibilities Qualifications Masters/Bachelors degree in Chemistry or a related field.
Posted 2 months ago
0.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Req ID: 320921 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Quality & Performance Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN). Conduct internal audits to assess compliance and identify areas for improvement. Provide training and guidance to employees at all levels on CMMI and ISO requirements, processes, and best practices. Promote awareness of quality standards and the importance of process adherence throughout the organization. Prepare and maintain documentation related to process improvements, certifications, and audits. Generate reports on process performance, certification progress, and compliance levels for management review. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.
Posted 2 months ago
3.0 - 6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities As Senior Process Analyst - Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Adhere to client SLAs (Service Level Agreements) and timelines. Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives. Proven experience in building and utilizing reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics. Enhance technical skills by attending educational workshops, reviewing publications etc.
Posted 2 months ago
0.0 - 3.0 years
2 - 6 Lacs
Gurugram
Work from Office
NAB is looking for Analyst to join our dynamic team and embark on a rewarding career journey. Gather, interpret, and analyze data to identify trends, patterns, and insights that support strategic business decisions Develop reports, dashboards, and visualizations to communicate findings effectively to stakeholders Collaborate with teams to understand business requirements and translate them into data-driven solutions Ensure data accuracy, integrity, and security while using statistical tools and software for modeling and forecasting Continuously monitor performance metrics, suggest optimizations, and support process improvements through actionable insights
Posted 2 months ago
2.0 - 5.0 years
2 - 3 Lacs
Gurugram
Work from Office
Roles And Responsibilities Conduct market research to identify potential suppliers and products Responsible for Purchase Inbound: Material Planning, Scheduling, Receipt of Right material in Right Quantity in Right time. Inventory Management Planning, scheduling of Forging parts (BOP) as per production plan Resposible for Consumables and Engineering Parts Purchase Evaluate and compare supplier proposals, negotiate contracts, and make purchasing decisions Monitor inventory levels and ensure timely replenishment Collaborate with internal stakeholders to understand their purchasing needs and requirements Maintain accurate records of purchases, pricing, and supplier information Track and analyze purchasing trends and make recommendations for process improvements Stay updated on industry trends and developments related to pharmaceutical products Ensure compliance with company policies and procedures Handle Raw Material and Packing Material Resolve supplier-related issues and escalate as necessary
Posted 2 months ago
6.0 - 10.0 years
4 - 6 Lacs
Kolkata
Work from Office
Sales and Process Trainer Min 5 yrs relevant exp prefer local male candidates CTC upto 6lpa Whatsapp your resume to 8013014471 Ideaspot Consultant / Kolkata
Posted 2 months ago
2.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Job Summary The Senior Process Executive - B&L will be responsible for managing and executing various business processes with a focus on efficiency and accuracy. The role requires a minimum of 2 years and a maximum of 4 years of experience with mandatory technical skills in MS Excel. The candidate will work from the office during night shifts and will not require travel. Responsibilities Manage and execute business processes with a focus on efficiency and accuracy. Utilize MS Excel to analyze and interpret data for process improvement. Provide support in the foreclosure claim file and servicing of mortgage loans. Deliver exceptional customer service in the mortgage domain. Ensure compliance with company policies and industry regulations. Collaborate with team members to achieve departmental goals. Identify opportunities for process improvements and implement solutions. Maintain accurate records and documentation for all processes. Assist in the preparation of reports and presentations for management. Monitor and track key performance indicators to ensure targets are met. Resolve any issues or discrepancies in a timely manner. Communicate effectively with internal and external stakeholders. Stay updated with industry trends and best practices. Qualifications Possess a minimum of 2 years and a maximum of 4 years of experience in a similar role. Demonstrate proficiency in MS Excel for data analysis and reporting. Experience in foreclosure claim file and servicing of mortgage loans is preferred. Strong customer service skills in the mortgage domain are a plus. Excellent communication and interpersonal skills. Ability to work night shifts and adapt to a fast-paced environment. Strong problem-solving skills and attention to detail. Certifications Required Certification in MS Excel or related data analysis tools is preferred.
Posted 2 months ago
1.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
Job Summary We are seeking a dedicated Senior Process Executive - HC with 1 to 3 years of experience in Claims Adjudication. The ideal candidate will have expertise in Medicare and Medicaid Claims and it is advantageous if they also have experience in Commercial Claims. This is a work-from-home position with night shifts. Responsibilities Process and adjudicate Medicare and Medicaid claims efficiently and accurately. Ensure compliance with all relevant regulations and guidelines. Analyze and resolve claim discrepancies and issues promptly. Collaborate with team members to improve claim processing workflows. Maintain up-to-date knowledge of industry standards and changes. Provide exceptional customer service to internal and external stakeholders. Utilize technical skills to enhance claims adjudication processes. Monitor and report on claim processing metrics and performance. Identify and implement process improvements to increase efficiency. Conduct regular audits to ensure accuracy and compliance. Train and mentor junior team members on claims adjudication processes. Communicate effectively with other departments to resolve claim issues. Participate in continuous learning and development opportunities. Qualifications Possess strong technical skills in claims adjudication. Have in-depth knowledge of Medicare and Medicaid claims. Experience in Commercial Claims is a plus. Demonstrate excellent analytical and problem-solving abilities. Exhibit strong attention to detail and accuracy. Show proficiency in relevant software and tools. Display effective communication and teamwork skills. Maintain a high level of professionalism and integrity. Be adaptable to night shifts and work-from-home model. Have a proactive approach to learning and development. Demonstrate the ability to work independently and manage time effectively. Show commitment to delivering high-quality work consistently. Possess a customer-focused mindset and dedication to service excellence.
Posted 2 months ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad
Work from Office
1. Job Title : Process Executive - B&L 2. Job Summary : The Process Executive - B&L role is designed for individuals with up to one year of experience focusing on managing accounts receivables and provider-related tasks. The candidate will work from the office during night shifts utilizing their expertise in MS Excel to streamline processes and enhance efficiency. This position offers an opportunity to contribute to the companys financial operations and impact the overall business success. 3. Experience : 0 - 1 years 4. Required Skills : Technical Skills: MS Excel Domain Skills:Accounts Receivables Provider 5. Nice to have skills : Domain Skills: 6. Technology : Custom Service 7. Shift : Night 8. Responsibilities : - Manage accounts receivables processes to ensure timely and accurate financial transactions. - Utilize MS Excel to analyze and report on financial data enhancing decision-making processes. - Collaborate with team members to resolve discrepancies and improve financial accuracy. - Support the provider domain by maintaining up-to-date records and documentation. - Ensure compliance with company policies and financial regulations in all tasks. - Provide regular updates and reports to management on accounts receivables status. - Assist in the preparation of financial statements and reports as required. - Contribute to process improvements by identifying inefficiencies and suggesting solutions. - Communicate effectively with internal and external stakeholders to resolve issues. - Participate in training sessions to enhance skills and stay updated on industry trends. - Maintain confidentiality and security of financial information at all times. - Adapt to changing priorities and work effectively under pressure during night shifts. - Demonstrate a proactive approach to problem-solving and continuous improvement. Qualifications - - Possess strong proficiency in MS Excel for data analysis and reporting. - Have foundational knowledge of accounts receivables processes and best practices. - Exhibit excellent communication skills for effective stakeholder interaction. - Show attention to detail and accuracy in financial documentation. - Demonstrate ability to work independently and as part of a team. - Display willingness to learn and adapt to new technologies and processes. - Prior experience in provider domain is a plus but not mandatory. 9. Job Location : Primary Location :INTSHYDA14(BPIND HYD - DLF -2 Block-2 SEZ) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Process Executive - Voice [85DL03] 11. Demand Requires Travel? : No 12. Certifications Required : Certification in MS Excel or related financial software is preferred.
Posted 2 months ago
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