Process Developer

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment

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Inviting applications for the role of PD, Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities•    Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.•    Identify and resolve unidentified cash and lead end to end process of Cash applications.•    Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.•    Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.•    Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refundQualificationsMinimum qualifications•    Graduate in Commerce (B.Com)•    Meaningful ExperiencePreferred qualifications •    Excellent English language skills (verbal and written)

Why join Genpact?

• Be a transformation leader

  Work at the cutting edge of AI, automation, and digital innovation

• Make an impact

  Drive change for global enterprises and solve business challenges that matter

• Accelerate your career

  Get hands-on experience, mentorship, and continuous learning opportunities
  
  

• Work with the best

  Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  
  

• Thrive in a values-driven culture

  Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
  
  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.