Process Associate/Invoicing Specialist/Backend Executive/ –US Process

Are you ready to launch your career in a dynamic global environment?

We’re hiring Process Associates for our International Voice & Non Voice Support team. If you have great communication skills and a passion for customer service, this is your chance to grow with us!

Perks:

• Fixed Night Shifts
• 5-Day Work Week
• Opportunity to work with US-based clients
• Fresher-friendly with training provided

Eligibility:

• Excellent English communication skills (verbal & written)
• Graduates (B.Tech, BCA, MCA, MBA, BBA, 3-year diploma)
• Freshers & experienced candidates welcome

Key Responsibilities: Voice

• Handle customer queries via chat and calls
• Assist US clients with technical or account-related concerns
• Document all customer interactions accurately
• Follow company processes and quality guidelines
• Work collaboratively with team members

Non-Voice: This is a non-voice process where you’ll work with global clients and ensure smooth financial documentation and data management.

Requirements:

• Strong attention to detail and data accuracy
• Good command of English (written communication)
• Graduate in any stream (B.Tech, BCA, MBA, etc.)
• Freshers and experienced candidates both eligible

Your Role:

• Handle backend invoicing and documentation processes
• Coordinate with US clients for billing-related tasks
• Maintain detailed records and ensure data integrity
• Work closely with internal teams to resolve discrepancies

Apply now and be a part of a high-performing international team!

Job Type: Full-time

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Night shift
• US shift

Ability to commute/relocate:

• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person