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0.0 - 1.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Description: GlobalLogic is looking for a detail-oriented and linguistically proficient Associate Language Expert – Portuguese to support content-related tasks, including translation, localization, transcription, annotation, and quality review. The ideal candidate should have strong language skills, cultural awareness, and a keen eye for detail to ensure high linguistic quality across various projects. Requirements: 0-2 years of Experience as Portuguese Translator /Portuguese Specialist Should be A2/B1 certified Must be Flexible with Rotational Shifts & weekoffs (365 days , 24/7 support) Excellent Communication Skills in both Portuguese and English ( Read, Write , email etiquette ) Have a good understanding of all forms of public transport Skilled researcher and comfortable using a variety of online sources in various languages. Keen attention to detail. Self-motivated. Second language (Good to have either Spanish or German or French). 1 year technical support or other problem solving experience preferred, not necessary Able to maintain a positive attitude and attention to detail when performing repetitive tasks Adaptable and able to learn new projects and processes Good Judgment and Decision Making Capability Educational background : Any Graduate Customer service background (Communications team), but not necessary. Job Responsibilities: Should be able to Read,write provided text in recommended format Should be Strong in Portuguese & English Grammar: Articulation, Sentence Structure Able to coordinate and swap between multiple workflows and adapt to a fast paced environment Strong Web-Research ability: Analyzing and interpreting patterns and trends. Recording findings by taking written notes and using appropriate software What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Posted 6 days ago
1.0 - 4.0 years
2 - 7 Lacs
Gurugram
Work from Office
Hi, Please find the job details. We are seeking a motivated and detail-oriented Order Management Specialist with strong Portuguese language proficiency (minimum B1 level) to join our team in Gurugram. In this role, you will manage the end-to-end process of customer order handlingfrom order entry to fulfillmentwhile ensuring a seamless customer experience through timely coordination and resolution of queries. Experience in Order Management or Order-to-Cash (O2C) processes is a plus, but not required. Key Responsibilities: 1) Manage the complete order lifecycle, including processing customer purchase orders in a timely and accurate manner. 2) Coordinate with internal teams such as Supply Chain and external partners including logistics providers to ensure on-time delivery. 3) Serve as the primary point of contact for Portuguese-speaking customers, addressing inquiries and resolving issues effectively. 4) Monitor order status and proactively communicate updates or delays to customers. 5) Ensure all transactions and communications are properly documented in line with company procedures. 6) Support process improvement initiatives and ensure compliance with internal controls and service level standards. Qualifications & Requirements: Portuguese language proficiency minimum B1 level (reading, writing, and speaking) is mandatory. Excellent communication and interpersonal skills. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency in MS Office; experience with ERP systems is an advantage. Shift Window :- 5pm - 4am (Any 9.5Hour Shift) Duration: 1 years (can be extendable) Address: Gurugram, Haryana 122001 Shift: 5pm - 4am Please refer if you have any references. Max ctc per month:60k- 65k/month
Posted 2 weeks ago
0.0 - 3.0 years
4 - 8 Lacs
Noida
Work from Office
-Responsible for providing clients with some of the best flight deals. -Converting the inbound calls into a sales. -Meeting targets while maintaining quality and accuracy. Required Candidate profile -Proficient in the language. -Must be flexible with shift timing. -Best incentive in the industry.
Posted 3 weeks ago
3.0 - 8.0 years
7 - 10 Lacs
Vadodara
Work from Office
- Bachelors degree - Detail-oriented, Project and task management, Time management - Sales and service experience in a service-oriented or contact center environment - Excellent interpersonal written and verbal communication skills. - Must have reliable laptop, internet connection and smartphone - Have a positive attitude and work well with others - Problem solver, self-motivated, leadership strong presentation skills. - As a cruise advisor, you must be an excellent communicator and possess great sales skills, while having a passion for delivering a world class experience to our customer base - Excellent active listening skills in order to build rapport with customers - Ability to relate and respond to the guests concerns and desires - Must be able to work with Microsoft office apps create reports presentations,Navigate between multiple and concurrent computer application. - Ability to effectively use designated software to manage their book of business Responsibilities - Cruise Booking Agents assist guest by creating a personalized vacation experience - Cruise Booking Agents manage cruise planning, using sales techniques and deploying guest service skills in a high-volume inbound call center - Book and confirm Cruise reservations by providing comprehensive information about the Cruises - Engage with Guest by addressing needs, answering questions, giving directions and other information - Create and modify reservations - Assist Guest with managing their accounts, and providing appropriate solutions to concerns - Provide Guest Service when problems arise and help find solutions with bookings. - Develop business relationships with Guest and to provide excellent service to our Guests. - Maintain expected productivity including inbound reservations - Passion and knowledge of Cruise Sailings and Ships - Complete all required Company trainings and compliance courses as assigned - Flexible with work schedule, including overtime, weekends, and holidays - Document timely and accurate information about clients interactions - Effectively finalize reservations through our preferred cruise line partners - Sell consultatively and make recommendations to prospects and clients - Meet monthly revenue metric goals - Adhere to company policies, procedures, and business ethics codes - Communicate with customers to maintain relationships and provide excellent customer service - Participate in weekly meetings providing insight and findings Job Description Position Type: Full-time Compensation: Paid Bilingual: Yes, Must: English, Optional: Spanish, Portuguese, Hindi
Posted 4 weeks ago
0.0 - 3.0 years
4 - 8 Lacs
Noida
Work from Office
-Responsible for providing clients with some of the best flight deals. -Converting the inbound calls into a sales. -Meeting targets while maintaining quality and accuracy. HR: 9355408795 Required Candidate profile -Proficient in the language. -Must be flexible with shift timing. -Best incentive in the industry.
Posted 1 month ago
0.0 - 1.0 years
0 - 0 Lacs
Gurugram, Jaipur
Work from Office
Roles and Responsibilities Provide language support to clients through phone calls, emails, or chats. Handle customer inquiries and resolve issues related to banking products and services. Process transactions, answer questions about account balances, interest rates, fees, etc. Escalate complex issues to senior team members when necessary. Maintain accurate records of all interactions with customers. Desired Candidate Profile C1 certified in Portuguese (Brazilian) language proficiency. 0-1 year of experience in a similar role or industry. Strong understanding of foreign languages (Portuguese) for effective communication with international clients. Ability to work flexible shifts including night shifts as required by the business needs.
Posted 1 month ago
0.0 - 3.0 years
4 - 8 Lacs
Noida
Work from Office
Responsible for providing clients with some of the best flight deals. Converting the inbound calls into a sales. Meeting targets while maintaining quality and accuracy. Required Candidate profile Proficient in the language. Must be flexible with shift timing. Best incentive in the industry.
Posted 1 month ago
1.0 - 3.0 years
4 - 8 Lacs
Noida
Work from Office
Responsible for providing clients with some of the best flight deals. Converting the inbound calls into a sales. Meeting targets while maintaining quality and accuracy. Required Candidate profile Proficient in the language. Must be flexible with shift timing. Best incentive in the industry.
Posted 1 month ago
5.0 - 8.0 years
8 - 13 Lacs
Gurugram
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Business Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Portuguese - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.You will be aligned with our Business Process Delivery. As the Support Center Query Controller responds to client and supplier requests (Tier 1) and operates in the functional aspect of a client Accounts Payable system and T&E system as well as the Accenture ticket tracking system. You should be proficient in the foreign language and use translation tools to meet the clients needs. You should also have at least a B1/B2 certification from a recognized institution. The Foreign language team aids in translating process documents, reports and presentations from Foreign Language to English and vice versa, as required. The Support Center Agent acts on behalf of the client as main contact for supplier queries and answers questions regarding invoice payment status, remittance, T&E reports and reimbursements, researches and resolves non-complex problems/issues and escalates complex problems/issues. The Support Center Agent provides support for BSS Support Center customers and uses prescribed tools and processes for issue resolution. What are we looking for Handle, research, and resolve phone and email inquiries for BSS Support Center customers regarding non-complex payment and T&E reimbursement issuesEscalate issues as needed to other Accenture teams or customer contactsDevelop strong working relationships to work effectively with these teams to achieve timely resolutionIdentify urgent and sensitive issues and inform and involve supervisor where requiredDocument and update customer contacts and customer issues in the Ticket Tracking SystemComplete any follow-up work related to customer issue resolution.Answer questions, provide advice, and offer service to customers in a professional and courteous manner.Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center.Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and preferences.Meet productivity and quality performance expectations as established by BSS Support Center managementFocus on achieving defined KPIs and SLAsConduct self-evaluations using quality-coaching tools to assess personal skill development and review results with Supervisors. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
7 - 11 Lacs
Gurugram
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.You will be aligned with our Business Process Delivery. As the Support Center Query Controller responds to client and supplier requests (Tier 1) and operates in the functional aspect of a client Accounts Payable system and T&E system as well as the Accenture ticket tracking system. You should be proficient in the foreign language and use translation tools to meet the clients needs. You should also have at least a B1/B2 certification from a recognized institution. The Foreign language team aids in translating process documents, reports and presentations from Foreign Language to English and vice versa, as required. The Support Center Agent acts on behalf of the client as main contact for supplier queries and answers questions regarding invoice payment status, remittance, T&E reports and reimbursements, researches and resolves non-complex problems/issues and escalates. The Support Center Agent provides support for BSS Support Center customers and uses prescribed tools and processes for issue resolution. What are we looking for Handle, research, and resolve phone and email inquiries for BSS Support Center customers regarding non-complex payment and T&E reimbursement issuesEscalate issues as needed to other Accenture teams or customer contactsDevelop strong working relationships to work effectively with these teams to achieve timely resolutionIdentify urgent and sensitive issues and inform and involve supervisor where requiredDocument and update customer contacts and customer issues in the Ticket Tracking SystemComplete any follow-up work related to customer issue resolution.Answer questions, provide advice, and offer service to customers in a professional and courteous manner.Adhere to current understanding of policies and procedures, new products, services and processes of the client and the call center.Maintain acceptable attendance, punctuality, and respond to policy and procedures for communicating any schedule changes and preferences.Meet productivity and quality performance expectations as established by BSS Support Center managementFocus on achieving defined KPIs and SLAsConduct self-evaluations using quality-coaching tools to assess personal skill development and review results with Supervisors. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
3.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Role & responsibilities Support to document translations of design drawings, Engineering specifications, technical manuals, data sheets. Interact with stakeholders around the world in Marketing, Sales, Legal and other departments requiring support with their translation needs. Create and manage implementation roadmaps and plans for the translation projects. Translation review of the translations of instruction manual, technical documents content from English to languages like Russian/Dutch/Italian/Portuguese etc. Maintain word glossaries, style guides and translation memories records. Manage end to end solution development involving other team members, internal and external stakeholders Contribute to the development of various learning material eLearning in support of enterprise collaboration platforms and solutions Prepare necessary reports to keep product development
Posted 1 month ago
0.0 - 1.0 years
4 - 6 Lacs
Noida, Pune, Gurugram
Work from Office
This Job Opening is Only For Freshers Role & responsibilities : Reviewing new customer accounts and verifying their identities Assessing risks and compliance issues associated with customers or products Studying market trends and evaluating customer behavior Assisting efforts aimed at preventing money laundering, terrorist financing and other illicit financial activities Compiling accurate and up-to-date data on customers for compliance reasons Leveraging insights from customer behavioral research to improve customer experience Liaising with management to ensure compliance with internal policies and external regulations Preparing suspicious activity reports (SARs) Reporting accounts with high risk or missing documentation to relevant officers Performing complex data analysis to aid decision making Preferred candidate profile : B2 Level certification Graduate & Post Grdauates Freshers (2021-2024 Pass outs) Excellent reporting and observational skills Strong written and oral communication skills Ability to multi-task and coordinate multiple projects Well-developed IT skills Interpersonal skills Data analysis Management Excellent research skills and familiarity with online/offline research tools Perks and benefits : High incentives International Travel opportunity Single side cab facility shuttle service lunch coupons
Posted 1 month ago
5.0 - 10.0 years
7 - 17 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Position Objective (Briefly state what the main purpose of what this position is responsible for). Within the region and the Energy+ division, the Technical Team will provide technical and product expertise to sales representatives, resellers, and customers during the sales process. They will assist in the Material Requisition process and drawings, ensuring compliance and readiness by coordinating with sourcing departments. Additionally, they will support the commercial sales team through product recommendations and solution generation. The team will address customer needs and concerns with professionalism and expertise, and mentor less experienced associates. The technical solutions team will become the preferred technical go-to for key customers, addressing their needs and concerns with a high level of professionalism. The team will anticipate internal and external business challenges and/or regulatory issues, recommending process, product, or service improvements. The technical solutions team will define solutions, work closely with cross-functional support, ensure team alignment with commercial sales KPIs and strategic plans, engage in customer communication, diagnose process issues, and provide fit-for-purpose technical solutions. Additionally, the team will ensure the use of value propositions and support business development for closing and developing new business that aligns with strategy. Essential Job Functions (Describe the primary tasks, duties and responsibilities associated with the position and actions that are required to perform in the role, be as detailed as possible. Is domestic/global travel required?) Please make sure you indicate the % of time spent on each activity needed for pricing the position. Convey Value to create long term customer relationships Conduct customer or and supplier meetings and calls to discuss support issues, collect missing information, and address concerns. Contributes to customer lunch & learns, white paper development, webinars, and tradeshow involvement. Understand client requirements and collaborate with the Sales team to establish key technical differentiators and use technical value proposition, effectively helping clients to populate the right filter specification. Supporting Sales by joining some meetings with clients and discuss on technical process clarification and some on mechanical clarification, supported by a senior associate. They can meet or call some key suppliers and participate to some technical bid evaluation or clarification (design, scope...) Travel for various reasons in support of sales, including reviewing customer operations/facilities, evaluating customer designs, explaining proposed standard processes and equipment, supporting value proposition discussions, and reviewing projects in detail with multidisciplinary design teams. Technical Expertise, tools and process standard work to support growth objectives Be contacted by clients and discuss on their requirements to provide the right solution specification recommendations and communicate technical information effectively to both technical and non-technical to the clients. Enquiry review and analyses to understand the scope, deliverable, timing Basic knowledge of P&ID to understand the requirement Identify the right technology and product to offer with cost-effective solutions Performs appropriate calculations to develop a process design that will meet customer requirements. Selects equipment that can support the process design in alignment with preferred product positioning. Able to select and use available drawings, using available tools from Engineering Prepare, with some minimum support from a senior function, and send to the sourcing department our process and mechanical Material Requisition (MR) with applicable specification to get the costing Able to challenge a minimum the material selection of the pressure vessel, for the given application Can populate, with guidance from Senior support, alternative optimize mechanical solution (pressure vessel, MOC, design, configuration, connection, closure, rating.) to minimize the cost impact of the project Good knowledge on some customer standard specification Ensure competitive product knowledge within market advantage applications and coordinate with Field Application Specialist in support of in value proposition discussions with the customer. Develops the process description, scope description, technical exceptions, and clarifications to bid documents, and technical drawing package for formal proposal to the customer. Manage project execution following standard process (ie configurator), in coordination with customer, suppliers and internal departments. Basic understanding of welding processes, heat treatment and destructive testing is a plus Can provide, with Eng team, alternative optimize mechanical solution (pressure vessel, MOC, design, configuration, connexion, closure, rating.) to minimize the cost impact of the project System engineering knowledge such as skids/valves/piping/structure specification and cost compilation is a plus Writing detailed scope/design part in the offer Work with the sales to check and review the client contract details with the contract manager, sales and legal With minimum supervision, run and close the technical bid evaluation with our suppliers Standard Work impact Able to follow existing standard work in place, join meetings/calls promptly. And participate or lead actively to them Strictly use the current bidding process (Sizing, Design, Costing Sheet, cash flow, Quotation, associated drawings, value selling, project hand over), as defined, and help sales to drive the accuracy of the opportunities (size, value, type,) Follow standard work processes within the team to ensure team deliverables, KPIs, and metrics consistently meet or exceed service levels through daily management. Assist the hand over process, as per current KPIs and process matrix, to full fill requirement of order entry and project execution start and support the satisfaction of the client. Responsible for the failure mode and effect analyses (OFMEA) for the project with cross function and initiate a demand to run a formal risk assessment, when needed. Ensure closure of the technical bid evaluation with our supplier with minimal supervision of a senior associate Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policy Teamwork & Communication Foster cooperation and collaboration within the team and assist in building organizational and people capabilities with an emphasis on team strength and accountability (Win as a Team). May a part of various discussion on projects with moderate resource requirements, risk, and/or complexity Able to take decisions with limited guidance. Participate to some lessons learnt sessions with various stake holders Minimum Qualifications (List the minimum qualifications and experience this position requires. Only list those areas that are essential to this position. Be as specific as possible, i.e. bachelors degree in chemical engineering, 5 7 years relevant work experience). Bachelors degree in chemical, Process or Mechanical Engineering Up to 5 to 7 years of experience working on projects in the Energy Transition, Chemical, Refinery, and/or Oil & Gas industries is a plus Demonstrated ability to work across an organization, collaborate, and influence others both directly and indirectly. Ability to collaborate with stakeholders across the organization and externally A results-oriented teammate with strong communication skills and a personal dynamic that fosters an atmosphere of collegiality and consultative management towards common goals. Willingness to challenge the status quo and think creatively to support continuous improvement. Position Competencies (include behavioral characteristics and leadership capabilities) Customer-Centric Mindset: Focus on customer satisfaction and long-term relationship development. Actively listen to customers' needs, concerns, and feedback, and respond thoughtfully. Verbal Communication: Clearly and concisely communicate with clients, internal teams, and stakeholders. Work well with cross-functional teams like sales, marketing, product, strategies, and support to ensure team and customer needs are met. Effectively deal with customers at various levels of the organization. Cultural Awareness. Experience reading and interpreting technical specifications, and familiarity with technical drawing. Experience with filtration in the Energy/Fuels & Chemical market Prior sales experience is an advantage. Conflict Management & Problem-Solving Skills. Other Requirements (include culture, fit and values) A passion for continuous improvement and a growth mindset. Models’ integrity, transparency, and self-awareness. Interested candidates can revert with their updated resume on below mentioned id or else can contact me on -8850029601 pdhotre@allegisglobalsolutions.com
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
This is a full-time on-site role located in Gurugram for a Patient Relation - Portuguese or Tamil Language Expert . The PR will be responsible for to provide information to patients relating to Doctor Profile, Consultation procedure, Medical Treatment Procedure, Treatment Plans, etc. They need to be Quick & Proactive in counselling patients & assisting them regarding any concerns relating to treatment plan. Role & responsibilities 1. To provide information to patients relating to Doctor Profile, Consultation procedure, Medical 2. Treatment Procedure, Treatment Plans, etc. 3. To be Quick & Proactive in counselling patients & assisting them regarding any concerns relating to treatment plan. 4. To ensure that the patients Consultation, Medical Treatment plan, Documentation, Visa, Arrival, and Stay is arranged and coordinated on time. 5. To maintain cordial relations with Hospital & various Departments for smooth patient care. 6. To ensure patients are satisfied with our services and value our support. Preferred candidate profile Fluency in English and Tamil / Portuguese Knowledge of Hospital Operations & understanding of Medical Terminology Excellent Communication skills- spoken & written Good listening & perceiving skills Quick & assertive in responding to any situation relating to patient treatment Must be a Team Player Must have the ability to make sales Preferred/Desired Skills: Previous experience in healthcare sector or similar profile would be a bonus. Education background in Healthcare/Hospital Administration would be considered Freshers can also apply Any graduate / Postgraduate in Foreign Language
Posted 1 month ago
2.0 - 6.0 years
2 - 7 Lacs
Bengaluru
Hybrid
Department Description : Oracles Deal Management Organization creates and reviews contract documents for sales organizations, partners, and end customers. We support the Oracle sales organization to win compliant business while mitigating commercial risk for Oracle, by enforcing internal controls and adhering to corporate business practice and policies.**We are part of the Global Finance Operations Team, which is responsible for the revenue quote-to-commission process flow across all lines of business (License, Systems, Cloud, Support, Professional Services) within Oracle. Brief Posting Description: Draft and Review Contracts & Agreements in accordance with Oracle Policies, Procedures & Business Practices . Monitors contract and business terms to mitigate Oracle*s risk. Detailed Description: As a member of Deal Management, you will assist customers, both internal and external, with Line Of Business contract interpretation and administration of line of Business documents. Draft standard and non-standard contracts. Act as a liaison between various internal teams like consultants, Credit, License, Tax, Business Practices, Revenue accounting, and customers to resolve contractual and consulting business issues. Validate all aspects of contract packages for accuracy and compliance with Oracles Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness. Submit contract order packages to Revenue accounting for order processing and project funding. Anticipate problems and initiate actions to ensure customer orders are processed efficiently. Prepare contract status reports. Job Requirements: Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Excellent written, verbal, interpersonal, coordination, analytical & communication skills. Organized and detail oriented. Experience in drafting standard contractual documents will be an advantage. Ability to work effectively under time critical deadlines & high pressure environment. Proficient in Email, MS Word and Excel. 2 year experience in contracts, purchasing, or equivalent. Graduation is a must, Post Graduation / Degree in Law would be preferred. Additional Details: The Deal Specialist uses Oracle’s standard document templates and a playbook of contract options to *_draft_* a contract in accordance with the sales/customer requests/he also validates that all appropriate Oracle business approvals are secured, and may advise sales on what approvals are necessary for a given non-standard transaction. The Deal Specialist also liaises with Finance, Legal, and other groups across Oracle, per defined engagement guidelines, to ensure policy compliance and mitigate corporate risk. Individuals may cover multiple geographies or lines of business, but are generally focused in a particular product or service area, or set of countries. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles.
Posted 1 month ago
2 - 6 years
5 - 10 Lacs
Bengaluru
Hybrid
Job Title: Bank Associate Administrator Job Purpose and Impact The Bank Associate Administrator II in Identity & Access Management job helps implement and operate identity and access management systems within the organization. Under close supervision, this job assists with maintaining secure access to resources, minimizing risk exposure, and maintaining compliance with security standards Key Accountabilities DIRECTORIES & AUTHENTICATION: Implements and maintains identity governance processes and controls to ensure oversight and accountability for user access. DIGITAL IDENTITY LIFECYCLE: Helps implement and coordinate the entire digital identity lifecycle to support efficient provisioning, maintenance, and archiving of user identities for the banking systems. ACCESS CERTIFICATIONS & RE-AUTHORIZATIONS: Supports the research and implementation of access certification processes to ensure compliance and security of user access rights. PRIVILEGED ACCESS MANAGEMENT: Provides analytic support for administering privileged accounts and access to sensitive banking information. Serves as the key liaison for bank access activities. QUALITY ASSURANCE TESTING & CONTINUOUS IMPROVEMENTS: Conducts standard quality assurance testing on identity and access management systems and processes, contributing to improving security and efficiency. Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff Qualifications Typically reflects 2 years or more of relevant experience. Good experience in Banking domain - Especially in payment and access related approvals / experience in granting access. Must have experience in Spanish or Portuguese language.
Posted 2 months ago
- 2 years
1 - 3 Lacs
Bengaluru
Remote
We are thrilled to share an amazing opportunity to join our team at Han Digital Solution Pvt Ltd as a Language Specialist for Portuguese, Spanish, Italian and French . If you're passionate about AI, machine learning, and data annotation, we want to hear from you! Job Title : Language Specialists - (Portuguese, Spanish, Italian and French) Department : Data Projects / AI & ML Operations Location : Remote Employment Type : Full-Time Freelance (Project-Based) Working Hours : 8:30 AM to 6:30 PM IST, Monday to Friday (Alternative Saturday's) Spanish, Portuguese, Italian and French language expert: Data Annotation We are seeking a highly motivated and detail-oriented Spanish, Portuguese, Italian and French language Data Annotator to join our dynamic team. The ideal candidate will play a crucial role in enhancing our data quality through meticulous annotation and classification tasks. This position is perfect for individuals who are passionate about language and technology and are eager to contribute to innovative projects. This role is required to handle annotations for AI training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling our client to achieve enhanced accuracy, efficiency, and effectiveness in their AI-driven applications, ultimately delivering superior user experiences and driving innovation in their industry. Key Responsibilities Annotate, classify, and label data accurately according to project guidelines. Collaborate with team members to resolve ambiguities and ensure consistency in annotations. Annotation job process will be repetitive usually and will require the annotator to make judgment-based decisions as per standard operating procedure (SOP) and general guideline documents as provided by the client Utilize data annotation tools and software effectively (training provided). Adapt to various tasks related to human-machine interaction, including speech and text recognition. Maintain high-quality standards while managing repetitive tasks. Language Proficiency Candidate must demonstrate language proficiency in Spanish, Portuguese, Italian and French language in verbal, writing, reading and comprehension. Fluency in Language : Near native (for SME/QC roles) or non-native (for agent/staff roles) proficiency. Equivalent to CEFR level C1 for SME/QC and B2 for agent/staff roles Good English Skills : Ability to understand and communicate effectively in English, as training materials and project documentation are often in English. Skills and Attributes Attention to Detail : Exceptional focus on accuracy and quality in data handling. Team Player : Strong interpersonal skills and the ability to work collaboratively within a team environment. Adaptability : Willingness to learn and adapt to new tools, technologies, and project requirements. Efficient : Ability to efficiently complete the assigned tasks or workload within defined SLA Mail : muthu.r@handigital.com
Posted 2 months ago
2 - 7 years
6 - 10 Lacs
Noida
Hybrid
Proficiency in Spanish, Portuguese and English: Assist Adobes reseller/retailers in Americas/Europe and help them to effectively resolve issues via Phone, Emails, and Chats Assist Adobes strategy in Americas/Europe Interact with regional sales team in Americas/Europe Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reseller needs evolve and case volume changes You work with: Sales team and Sales Operations professionals in Americas and Europe Various business teams within Adobe Adobes retailers/resellers from across Americas Global Sales operations center Learning: Core business operations and Go strategy Understand processes, systems, policies & business Interaction with market and customers directly Cross-cultural collaboration Skills Development: Practice language daily. Written and oral. Problem solving Team Player Business Comprehension skills Expectations Are self-motivated and eager to learn Adapt quickly to changing priorities and Adobe Partner needs Have a clear, professional, and informative communication style Thrive in a dynamic and collaborative environment and are comfortable with ambiguity Ability to work with people from across countries Ability to learn MS excel and translation Career Path Customer Support Management Operations Management Program Management Business Analysis System Analysis Please share your video profile for a minimum of two minutes.
Posted 2 months ago
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