21 Polycom Jobs

JD - Area Sales Manager - Audio Visual (AV) Solutions Note: This is for a full-time role (not a contract/consultancy/client role) Location: Delhi NCR Experience: 3-20 years of experience in selling AV Solutions for Data Centres & Large Office/Campuses in India Ideally for Hyperscale Data center customers like Microsoft, Google, Meta, Amazon OR Fortune 500 companies like Adobe, Morgan Stanley, Amex Proven experience of achieving sales worth INR10-15 crores annually Education: Diploma/Graduate/Post Graduate Software: MS Excel, CRM tools Certifications ( preferred but not mandatory ): Certifications from AV OEMs like Crestron/Extron/Kramer/Poly etc Job Type: Full-time, Work from office/customer site Work Week: 6 days (Mon-Sat) Timings : India shift (9.30AM-6.30PM) Job Description We seek dynamic and results-oriented Area Sales Managers to join our growing team of 250+ professionals to do sales for AV solutions for Fortune 500 companies and Hyperscale Data centre clients. The ideal candidate will have a proven track record in selling Data Centre & Office/Campuses AV solutions for large projects (5000+ nodes in office campus /300+racks in DC) and achieving sales targets of atleast US$1million (INR10crores) annually. Responsibilities: Knows IT infrastructure sales process Must have a proven Sales Track Record in IT Industry to MNCs/Enterprise customers having achieved 1 Million US$ sales (INR10 crore annually) Well aware and knowledgeable on AV, Structured Cabling, Networking and related technologies, Data Centres Should have experience of working closely with Project Management Companies, OEMs, Architects Should have excellent communication and presentation skills with high energy levels to travel and reach out stakeholders Self-motivated and should aim to meet or exceed sales target Travel: Be willing to travel across India on short notice to meet the customers and present company credentials and capabilities

About Astreya: Astreya is a leading global IT services provider, delivering cutting-edge solutions to some of the world's most innovative companies. We empower our clients to achieve their business objectives by providing expert support across various IT domains, including AV, managed services, infrastructure, and more. We are looking for a highly skilled and passionate individual to join our growing team and contribute to our commitment to excellence. Position Summary: Astreya is seeking an experienced and highly knowledgeable individual to act as a Subject Matter Expert (SME) within our organization. This role will be instrumental in supporting and developing our AV practice, leveraging a strong background in managed AV services, AV integration, remote monitoring (vNOC), and AV design. The ideal candidate will also possess a foundational understanding of data analytics and Business Intelligence (BI) to drive informed decision-making and continuous improvement within our AV offerings. Key Responsibilities: AV Practice Development & Support: Act as a primary Subject Matter Expert (SME) for all aspects of Astreya's AV practice, providing guidance and support to internal teams and external clients. Contribute to the development and refinement of AV service offerings, best practices, and standard operating procedures (SOPs). Assist in the creation of technical documentation, training materials, and sales enablement content related to AV solutions. Stay current with emerging AV technologies, industry trends, and competitive landscapes. Managed AV Services & Remote Monitoring (vNOC): Provide expert-level support and guidance on the delivery of managed AV services, ensuring high client satisfaction and operational efficiency. Deep understanding of AV remote monitoring tools and strategies, including the setup and operation of a virtual Network Operations Center (vNOC) for proactive issue resolution. Advise on and troubleshoot complex AV systems remotely, identifying potential issues before they impact operations. AV Design & Integration: Leverage strong experience in AV system design and integration, including understanding of signal flow, room acoustics, lighting, and control systems. Provide technical oversight and guidance on AV integration projects, ensuring adherence to design specifications and industry standards. Collaborate with design and engineering teams on complex AV solutions for various environments (e.g., conference rooms, auditoriums, collaboration spaces). Data & Business Intelligence (BI): Possess a fundamental understanding of data collection, analysis, and reporting within the AV context. Ability to interpret AV-related data to identify trends, optimize performance, and inform service improvements. Contribute to the development of key performance indicators (KPIs) and metrics for AV services, potentially leveraging BI tools for visualization and reporting. Troubleshooting & Problem Solving: Act as an escalation point for complex AV technical issues, providing advanced troubleshooting and resolution. Develop and implement strategies for proactive problem identification and prevention. Client & Stakeholder Engagement: Interface with clients to understand their AV needs, provide technical recommendations, and build strong relationships. Collaborate effectively with cross-functional teams, including sales, operations, and engineering. Required Qualifications: Bachelor's degree in a relevant field (e.g., Audiovisual Technology, Electronics, Computer Science, or equivalent practical experience). 7+ years of progressive experience in the Audio Visual industry, with a significant focus on: Managed AV Services. AV Systems Integration. AV Remote Monitoring and vNOC operations. AV System Design. Proven experience as a Subject Matter Expert (SME) in AV. Strong understanding of network protocols and their application in AV environments (TCP/IP, Dante, AVB, etc.). Familiarity with various AV control systems (e.g., Crestron, Extron, AMX) and video conferencing platforms (e.g., Zoom, Microsoft Teams, Google Meet). Basic understanding of data analytics and Business Intelligence (BI) concepts, with the ability to interpret data and contribute to reporting. Excellent communication, interpersonal, and presentation skills. Strong problem-solving abilities and a proactive approach to technical challenges. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications: Industry certifications such as CTS, CTS-D, CTS-I, ITIL, PMP. Experience with specific AV monitoring platforms and tools. Proficiency in data visualization tools (e.g., Tableau, Power BI). Experience working in a managed services provider (MSP) environment.

Responsibilities: * Provide remote AV support using Crestron, Extron, Polycom, and Digital Signage tools. * Troubleshoot audio visual issues with AV systems engineers on-site.

Our client is a leading System Integrator and Managed Service Provider specializing in Audio-Visual Solutions, Video Conferencing, and Collaboration Technologies. They design, implement, and support solutions across industries, enhancing how businesses compete, operate, and communicate. With a strong network of professionals across offices in Hong Kong, Australia, China, India, Indonesia, Japan, Korea, Macau, Malaysia, the Philippines, Singapore, Taiwan, and the United Kingdom, they leverage their international presence to coordinate and achieve video collaboration and AV objectives at local, regional, and global levels. Audio-Visual Project Manager to manage AV projects. The role will be based in Bangalore/Hyd/Cheenai/Mumbai/kochi/Pune Job Description: The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Key Tasks and responsibilities for this role will include General Oversight Governs the audio visual project lifecycle from initiation to closure Collaborates closely with Real Estate ,General Services, Global Technology Infrastructure PMO and lines of business Collects customer requirements and scope of work and gets appropriate signoff for audio visual Develops standard audio visual project plan and monitors Develops audio visual budget for projects and manages forecasts and actuals Manages third party audio visual vendors on design and execution Ensures appropriate metrics and reporting are in place to track design, financial performance and execution Design and plan Leverages standard audio visual designs and applies to customer requirements Creates and documents audio visual design Develops vendor bid packages relative to customer requirements Works in partnership with sourcing to analyze vendor bids and recommend vendor Develop audio visual project plan in partnership with Global Real Estate and Audio Visual vendor Procure equipment from vendor Implementation and Testing Manage appropriate vendors during implementation Staging and testing of all audio visual equipment Configuration of all room based audio visual equipment Test and cutover audio visual equipment Training of line of business and Global Multimedia Service operations on all audio visual equipment Completing operations turnover into production Qualifications and Experience 6 plus years of experience in the Audio Visual industry, with an emphasis on large project oversight and execution, AV equipment and technologies, multimedia services, and project management. CTS and PMP certification a plus. 4 years of experience with Telepresence and Audio Conferencing technologies - including experience designing and building Multimedia solutions. 2 + years of experience with Telepresence endpoints, Integrated Audio Visual systems, Wired and Wireless Microphones, Control Systems, Digital Signage , Video Walls, IPTV and Smart Boards 2 + years of experience implementing, managing and maintaining network connected devices Documented ability to multi-task many audio visual projects across a wide geographic area Documented ability to create clear and concise presentations for executive audiences Must be expert in use of Microsoft suite (Word, Excel, and PowerPoint) Ability to formulate a business case to justify program spend Proven experience working with and managing outside vendors and service providers Ability to define your method for project planning and how you stay organized Documented ability to define and create project delivery processes Documented ability to handle multiple priorities in an organized and efficient manner Experience working with culturally diverse teams / vendors across a global geographic footprint Please send in your resume as a word attachement to mahendra@maestroheadhunters.com

Responsibilities: * Manage AV projects from planning to execution * Oversee Crestron, Extron, Polycom systems integration * Ensure compliance with AVIXA standards * Coordinate video conferencing solutions implementation

Greeting from Konverge Technologies Pvt Ltd !!! Job Requirements: Roles & Responsibilities: Strong knowledge of AV systems, wiring diagrams, and rack building. Developing overall understanding of customers requirements and solution capabilities. Installation on AV Equipment Crestron, Poly com, Extron, QSC, Krammer and provide the technical solution accordingly. The role requires working closely with the Customer Team and leveraging Internal and OEMs Technical team to ensure smooth closure of technical solution. Liasioning, developing and managing relations with customers at all levels Prepare & make presentations, Demonstration and Engage and lead business meetings. Providing collaterals/generating proposal on time Willingness to travel across project sites as needed. Involved in preparing scope-of-work POCs and POV. Experience - 5+ Years Location- Mumbai /Hyderabad Salary - Depends upon current CTC. Kindly Acknowledge with the JD. Interested candidate revert with your updated resume on forum.dave@konverge.co.in

Date 10 Jun 2025 Location: Bangalore, KA, IN Company Alstom Req ID:488796 Could you be the full-time Senior Bid Manager in Bangalore were looking for Your future role Take on a new challenge and apply your expertise in bid and project management in a cutting-edge field. Youll work alongside collaborative and goal-oriented teammates. You'll play a key role in delivering winning proposals while ensuring the highest standards of quality, cost efficiency, and performance. Day-to-day, youll work closely with teams across the business (Tender teams, Platform, Metiers, and Support Functions), define bid strategies, and manage tender processes, among other responsibilities. Youll specifically take care of analysing customer requirements and defining operational strategies, but also managing tender budgets and ensuring compliance with Alstom's rules and standards. Well look to you for: Coordinating internal activities to identify and understand customer needs. Defining bid operational strategies and managing tender deliverables. Ensuring compliance with applicable Alstom rules, including ethics and safety standards. Analyzing requests for proposals (RFPs) and preparing competitive, compliant offers. Managing risks, opportunities, and cost optimization strategies. Collaborating with internal and external stakeholders during tender preparation and negotiation phases. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Masters or Bachelors degree in a relevant field. 17+ years of experience in project or bid management, including costing, planning, and risk management. Knowledge of Alstom processes, particularly Golden Rules and E&C compliance. Experience managing bids within a fast-paced, high-stakes environment. Strong communication, negotiation, and reporting skills. Understanding of financial, contractual, and legal aspects related to tendering. Ability to lead cross-functional teams and deliver results under tight deadlines. Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines. Work with new security standards for rail signalling. Collaborate with transverse teams and helpful colleagues. Contribute to innovative projects that shape the future of mobility. Utilize our flexible and inclusive working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development through award-winning learning programs. Progress towards leadership roles within the organization. Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. Job Type:Experienced

MICROLINK SOLUTIONS PVT LTD Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers. Microlink is charting out new avenues & territories for a strong & exponential growth for which, we are looking out for experienced, talented, & dynamic team members who has the right Attitude, Ability and are prepared to meet up challenges of future growth. AV Support Engineer Location: Ahmedabad Experience:2-7 years Salary: up to 50K CTC Job Summary: We are seeking a technically skilled and customer-focused AV Support Engineer to provide support and maintenance for our audio-visual systems. This role will be responsible for the setup, operation, troubleshooting, and maintenance of AV equipment for meetings, events, and day-to-day office use. The ideal candidate has a strong background in AV technologies and a proactive approach to problem-solving. Responsibilities: Set up, operate, and maintain AV equipment including projectors, microphones, video conferencing systems, speakers, control systems, and displays. Provide live support for in-person and hybrid meetings, ensuring seamless AV performance. Troubleshoot AV system issues quickly and effectively, escalating when needed. Support the deployment and maintenance of video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex, etc.). Maintain AV inventory and ensure all equipment is functional and up to date. Perform routine maintenance and firmware updates on AV systems. Document procedures, technical notes, and system configurations. Collaborate with IT, Facilities, and external vendors for AV projects and upgrades. Provide user training and support for conference room technology and AV tools. Monitor and ensure compliance with AV security and usage policies.. Job Requirements: Bachelors degree in Information Technology, Engineering, Communications, or related field (or equivalent experience). 2+ years of experience in AV support or a related technical role. Strong knowledge of AV hardware (Crestron, Extron, Poly, Logitech, etc.). Experience with video conferencing platforms (Zoom, MS Teams, Google Meet, etc.). Understanding of networking as it relates to AV systems (IP-based control, streaming, etc.). Excellent troubleshooting skills and customer service orientation. Ability to lift and carry AV equipment up to 50 lbs. Strong communication and interpersonal skills. Interested Candidates can share their CV on komalv@microlink.co.in or WhatsApp on 6354378720. With Regards, Komal Varma | Microlink Solutions Pvt.Ltd. | Ahmedabad |Mob. : 6354378720 |DID No. : 079 4106 9026 | E-mail: komalv@microlink.co.in , hr@microlink.co.in | www.microlink.co.in Linkedin : https://www.linkedin.com/in/komal-varma-a48ab7225/

Experience 3 to 5 Years Qualification 3 Years Diploma/BSc IT -Electronics/ Electronics& telecommunication/computer science Communication -English, Hindi/native Gender: Male only Preferred Location -Gurgaon and South Delhi Budget - 6 to 10LPA Key Skills : - Coordination with the PMC team and other entities to do the project AV cables pathway, containment, electrical, and data port route clearance. Collaborate with PMC, clients, engineers, and technicians to develop AV solutions tailored to business needs. knowledge to work as per project drawings like Aerial view drawings, elevation drawings, and ceiling reflated plans. Knowledge and hands-on experience in Audio systems, Video switching systems, and Video conferencing configuration and connectivity Knowledge of hardware brands like -Kramer Crestron, Extron, LG, Samsung, Panasonic, HP Poly, cisco, Logitech, Sony, Neat, Dten, Google Meet, Microsoft Team, and Zoom. Led end-to-end AV projects, including system design, installation, and maintenance for corporate, education, and entertainment sectors. Supervised on-site installations, ensuring adherence to safety regulations and technical standards. Negotiated contracts with vendors and suppliers to optimize project costs. Provided AV setup, testing, and troubleshooting for corporate events and conferences. Conducted training sessions for end-users on AV systems and best practices. Maintained and repaired AV equipment to ensure optimal performance.

Experience: 1-6 years in Audiovisual AutoCAD Drawing Qualification: 3 Years Diploma/ any bachelor's degree. preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Communication - English, Hindi/native Job Location -Noida Travel requirement: Should be willing to travel to project sites locally in NCR and other cities as needed on short notice for 1-2 weeks Budget : 30-50kpm CTC Software skills required : AutoCAD ( Mandatory ), Preferred - Visio & REVIT Key Skills: - Hands-on Experience with software AutoCAD, MS Visio for designing AV drawings. Basic knowledge of audio and video conferencing hardware cable connectivity. Create technical AV drawings and system layouts for boardrooms, auditoriums, and entertainment venues. Support project managers by providing accurate AV schematics and documentation for installation teams. Creation of as-built drawings

Experience Experienced as a team lead role/service management of at least 5 years in NCR preferably in audio-visual helpdesk coordination Qualification- 3 Years Diploma/any bachelor's degree BE/Btech) preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Certifications: Certified by AVIXA or OEMs like Crestron/Cisco-VC/Switching/Wireless LAN/LG/Samsung/Poly Communication - English, Hindi/native Gender: Male Position Location -Noida Workday : 6d working, 9.30am-6.30pm (Mon-Sat) Travel requirement: As needed basis, must have own conveyance (bike/car) Budget : 6-10LPA CTC Software skills required : Strong Excel skills (charts, filter, sort, vlookup, etc), knowledge of CRM tools (Jira, etc) Key Skills: - Lead a team of 5-10 field and resident customer service engineers, service coordinators on a Pan India basis - NCR, Mumbai, Chennai, Bengaluru, Pune etc. Will be responsible to achieve highest customer satisfaction by meeting and exceeding service level agreements and customer expectations. He will also plan spares and standby equipment inventory, monitor spares consumption, meet customers for service feedbacks, connect with Brands/OEMs for technical support and RMAs (Return Merchandize authorization) during and outside warranties. He shall also be responsible for site surveys, BOQs (Bill of Quantity) for existing customers expansion needs and travel across locations on need basis. Will achieve timely customer AMC contracts renewals/signing up for AMCs post warranty. He may be required to render adequate technical assistance for break-fix calls/upgrades of software etc. Will report to VP Business/CEO Must have serviced enterprise/MNC customers with rooms exceeding 100+ and handled VC solutions and Cafeteria/Townhalls AV Must have basic programming (C++) skills

Experience 1 to 3 years Qualification -3 Years Diploma/BSc IT -Electronics/ Electronics& telecommunication/computer science Communication -English, Hindi/native Preferred Location: Gurgaon and South Delhi Budget 30-45kpm CTC Key Skills: - Coordination with the PMC team and other entities to do the project AV cables pathway, containment, electrical, and data port route clearance. Video conferencing device and application -Cisco, HP poly, Logitech, Crestron, Extron, Microsoft team, Zoom, Cisco Webex, and Google Meet device installation and configuration Audio device and application- Biamp, QSC, Bose, Yamaha, Extron, Haman BSS, Shure, Kramer, and Xilica device installation, configuration, and basic programming. Video Switching device and application - Crestron, Extron, Kramer, Lightware, installation, and basic configuration. Video End Display-Projector, video wall, and Active LED-Samsung, LG, Sharp NEC, Panasonic, Barco, Epson, and Sony. Audiovisual over IP-Crestron, Extron, Kramer, Lightware, and ZeeVee. Dante/AES67 Audio over IP technology. Control and graphics user interface Software -Crestron, Extron, Kramer, and AMX software basic knowledge to configure and upload the program. Basic Knowledge of Computer Networking and IP address.

Experience: 1-6 years In Audiovisual services/Project Qualification : 3 Years Diploma/ any bachelor's degree. preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Communication -English, Hindi/native Gender: Male only Location - resident of Gurgaon/South Delhi (as customer site is in Gurgaon) Travel requirement: Should be willing to travel to project sites locally in NCR and other cities as needed on short notice for 1-2 weeks Budget : 30-50kpm CTC Software skills required : Strong Excel skills (charts, filter, sort, vlookup, etc), software updates, Basic control systems Programming, VC configuration Key Skills: - Install, configure, and maintain AV equipment, including projectors, digital displays, audio systems, digital signage, Active LED, Sound masking, PA System, and video conferencing solutions. Performed testing and troubleshooting for AV setups in corporate and educational environments. Manage inventory, procurement, and vendor coordination. Basic knowledge of IP networking, Crestron/Extron/AMX/Kramer controlling programming. Basic Knowledge of Biamp, QSC, BSS, Shure, and Xilica Audio digital signal programming. Basic knowledge of Soft Videoconferencing application setup like Microsoft Team, Zoom, Webex, and Google Meet. Diagnose and resolve AV system issues Provide end-user training on AV system operation and best practices. Document service reports, technical procedures, and system configurations. Assist in system upgrades Assist in the setup and operation of AV systems for live events and corporate meetings. Perform routine maintenance and troubleshooting for AV equipment.

Essential Duties & Responsibilities: Configure, install, and manage AV devices (Poly, Crestron, AMX, Cisco, Yealink, Logitech, MS Teams) Troubleshoot and maintain AV systems: projectors, mics, speakers, displays, etc. Perform daily system tests and preventative maintenance Provide AV support for meetings and events (onsite & remote) Coordinate with vendors for issue resolution Manage service tickets and user requests Setup/breakdown of meeting rooms Support video conferencing and Microsoft Teams sessions Deliver white-glove support for VIP meetings Skills & Abilities: Strong communication and customer service skills Ability to work independently and handle multiple tasks Proficiency with Windows and O365 Organized, detail-oriented, and adaptable Willingness to travel across London and South-East offices Expertise: 3+ years in corporate AV support Experience with Microsoft Teams & O365 integration Certifications (Poly, Crestron CTS, AMX, Cisco, Microsoft) desirable CCNA Video / Routing & Switching is a plus

Responsibilities * Design and propose AV solutions (conferencing, signage, collaboration), create solution designs, BOQs, proposals, and provide technical expertise for client meetings, RFPs, and discussions.

- Support Crestron AV, Polycom VoIP, Poly ATA, Analog Gateways - Handle config, testing, and troubleshooting - Assign mobiles, desk phones, Teams setup - Maintain telecom inventory and provide user support

Hiring AV Engineer responsible for: Expert in AV solution designing. Addressing product Queries & Enquiries, Product Support. Training to support team and the Dealers & Channel partners for new product updates and new technology in the region. Required Candidate profile 8+ year Experience in Solution design, Training, Pre-sales. Programming and configuration of complete Audio/Video Systems like Crestron, Polycom or Extron. Audio visual Pre Sales & Post sales support.

JD - AudioVisual (AV) Purchase/Commercial Executive Note: This is for a full-time role (not a contract/consultancy/client role) Location: Noida sector-132 Experience: 2-6 years of relevant industry experience in purchasing Education: B.Com preferred Software: MS Excel (Advanced) ERP solutions like SAP/Tally Job Type: Full-time, Work from office Work Week: 6 days (Mon-Sat) Timings : India shift (9.30AM-6.30PM) Job Description We seek dynamic and results-oriented AV Purchase/Commercial Executive to join our growing team of 250+ professionals. Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Responsibilities: Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Should have executed purchasing for large corporate projects in excess of 10 Crores single deals and annually 50 Crores+ Will work to support sales process from presales to post sales for getting deal specific prices in INR/USD, track validity, shipping costs. Will be required to share delivery, PO trackers and be persistent in follow-ups for deadline based working. Willing to put in extra hours for meeting RFP schedules Willing to handle shipping/logistics for customer orders on a Pan India basis Knowledge of GST, Online buying from portals, invoice validation, material QC preferred Must be able to handle supplier relationships, payment requests Will be required to collaborate with teams across sales/services/design/project processes Should be able to research and find new suppliers/vendors Familiar with DCs/Invoice/purchase entries/GRN, credit/debit notes Requirements: Knowledge of AV suppliers Knowledge of OEMs Special Prices process and sound negotiation skills Familiar with brands like LG/Samsung/Crestron/Extron/Sony/Kramer etc and their products Sound task and PO tracking skills Numerical accuracy and analytical Sound English Communication

Role & responsibilities Project Planning and Coordination: Collaborate with sales team and clients to understand project requirements, objectives, and timelines. Develop project plans, delivery schedules, and budgets in alignment with client expectations and company standards. Coordinate with internal teams, subcontractors, and vendors to ensure resources are allocated effectively. Knowledge of Zoho Projects/Microsoft Projects would be added advantange Technical Design and Engineering: Conduct site surveys and assessments to gather technical requirements and constraints. Design AV and IT infrastructure solutions based on client specifications, industry standards, and best practices. Manage the technical team and prepare technical drawings, schematics, and documentation for system implementation. Installation and Integration: Installation and configuration of AV and IT equipment, including audiovisual systems, network infrastructure, and control systems. Ensure adherence to quality standards and safety regulations during the installation process. Integrate hardware and software components to deliver seamless functionality and performance. Knowledge of AV programming would be added advantage. Testing and Commissioning: Conduct system testing and troubleshooting to verify functionality, performance, and reliability. Collaborate with clients to conduct user acceptance testing (UAT) and obtain sign-off on project deliverables along with handing over documents. Provide training and support to end-users on system operation and maintenance. Project Management and Documentation: Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful project delivery. Maintain accurate project documentation, including project plans, progress reports, change orders, and as-built drawings. Communicate effectively with stakeholders, providing regular updates on project status and milestones. Preferred candidate profile Proven experience as a project engineer or similar role, preferably in the AV and IT infrastructure industry. Proficiency in AV systems design, networking principles, and IT infrastructure technologies. Strong technical aptitude with the ability to understand complex systems and troubleshoot technical issues. Excellent project management skills, including the ability to prioritize tasks, manage resources, and meet deadlines. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to nontechnical stakeholders. Knowledge of industry standards and regulations related to AV and IT infrastructure (e.g., AVIXA, BICSI) is a plus. Knowledge of Programming would be an added advantage.

Technical Operational Role: The role is owning responsibility for complex, high priority issues for AV/VC products polycom , Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions & Other OEM's. Technical Escalation Management : Ability to drive, front end incidents, escalation calls and communication to all parties. Delivering a first-class Customer Service and maintaining good Customer Relations as well as Communications are key to this role. Key Spoc: Escalation SPOC for Build and Operational AV/VC products and endpoints like Polycom, Cisco, Jabra, Creston etc..AV/VC related Incidents. Ensure Service Delivery as per agreed SOW and agreed SLA. Assement and audit of existing customer for Audio Visual & Video Conferencing (AV/VC) solutions. Working with engineering team to finalize technical solution in the context of a specific project with extents to Orange product and managed services enhancements. Stay abreast of technical, financial, strategic and operational issues, options and advancements within the AV/VC industry relevant to the Orange services portfolio. Getting resolution from OEM, third parties, vendors and suppliers for fault and design query. Work closely with BAU teams and Project Managers to ensure deliverables are identified and actions completed. Manage technical changes throughout the project phase Work on change management to transition the projects to BAU teams. Manage external/internal stakeholders during project phase and BAU transition. Jointly work with technology teams to drive continuous improvement and productivity benefits. Rich hands on experience of build & troubleshooting of Polycom AV/VC products, Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions. Required basic knowledge of Microsoft Exchange, Active Directory and Windows Servers. In depth knowledge of AV/VC systems Polycom HDX, X, GS series , Jabra, Plasma screen, Concierge services and features, Networking, Linux / Windows OS. Hands on experience (build and Manage) AV/VC products like : Hands on experience on installation and troubleshooting on all type of AV/VC products from Polycom, Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions Polycom real Presence Clariti, Realconnect for O365, Voice/Video endpoints, Microsoft Voice endpoints, ZOOM Hands on experience of handling endpoints liks RealPresence Group Series 300, 310, Polycom Trio 8800 & 8500 Polycom SoundPoint IP Polycom VVX® Series, Skype for Business® edition VVX® series Skype for Business® edition Trio™ 8800 & 8500,Polycom® RealPresence Centro™, Polycom® RealPresence Medialign™, RealPresence® Group Series, Polycom® HDX, RealPresence® Desktop (excluding Immersive and CX8000) Installation and troubleshooting knowledge on the Video endpoints components like Plasmas, Camera's, Projector, Microphones System status, internal diagnostics , Touch pad (User Interface device) Excellent in depth troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process Experience in preparing LOE and POA for complex Change, Major Planned/unplanned activities, designing POA for complex Change/Project. Good knowledge in preparing RFO, RCA's, documentation, Knowledge Bank.

Role & responsibilities We are seeking an experienced Project Lead to oversee and manage end-to-end delivery of Audio Visual (AV) projects. The ideal candidate will be responsible for planning, coordinating, and executing projects while ensuring they meet quality standards, stay within budget, and are completed on time. Key Responsibilities: 1. Project Planning & Execution: Define project scope, goals, and deliverables in collaboration with stakeholders. Develop detailed project plans, including timelines, budgets, and resource allocation. Manage the end-to-end lifecycle of AV projects from initiation to delivery. 2. Stakeholder Management: Act as the primary point of contact for clients, vendors, and internal teams. Ensure clear communication of project requirements, progress, and changes to all stakeholders. Build and maintain strong relationships with clients, ensuring satisfaction. 3. Team Coordination: Coordinate and oversee the work of AV installation teams, engineers, and technicians. Assign tasks, monitor performance, and ensure adherence to project timelines. Provide technical guidance and resolve any team challenges during execution. 4. Risk & Quality Management: Identify potential risks and develop mitigation strategies. Monitor project deliverables to ensure quality standards are met. Conduct regular project reviews and implement improvements where necessary. 5. Technical Oversight: Stay updated with the latest AV technologies and trends. Provide technical input for equipment selection, system design, and integration. Oversee the installation, configuration, and testing of AV systems. 6. Documentation & Reporting: Maintain detailed project documentation, including contracts, timelines, budgets, and change orders. Prepare and deliver regular status reports to clients and senior management. Required Skills & Qualifications: Proven experience as a Project lead in the AV or technology integration industry. Strong understanding of AV systems, including audio, video, control systems, and networking. Exceptional organizational and multitasking skills. Proficiency in project management tools (e.g., MS Project, Asana, Trello). Strong leadership and communication skills. Ability to work under pressure and manage multiple projects simultaneously. Familiarity with AV industry standards such as AVIXA, Crestron, and Dante certifications (preferred). Bachelors degree in engineering, IT, or a related field (preferred). Additional Requirements: Willingness to travel to client locations as required. AVIXA CTS , PMP or PRINCE2 certification is a plus.