Planner (Agency Profile)

Job Summary:

The Planner (Agency Profile) is responsible for fostering and maintaining strong relationships with

external event planning agencies, corporate travel planners, and other third-party booking entities.

This role focuses on understanding agency needs, presenting suitable hotel solutions (including event

spaces, accommodation, and F&B offerings), and collaborating to secure bookings that drive revenue

and achieve hotel objectives. The ideal candidate will have a deep understanding of the agency

landscape and a proactive approach to partnership development.

Key Responsibilities:

Identify, research, and outreach to key event planning agencies, corporate clients with significant

MICE (Meetings, Incentives, Conferences, Exhibitions) needs, and travel consortia.

Develop and nurture strong, long-term relationships with agency contacts, becoming their preferred

hotel partner.

Understand the specific requirements and preferences of agencies for various events, group

bookings, and individual travel.

Prepare and deliver compelling presentations, proposals, and site inspections showcasing the hotel's facilities, services, and unique selling points.

Act as the primary point of contact for agency inquiries, RFPs (Request for Proposals), and booking

negotiations.

Collaborate closely with the hotel's MICE, Sales, and Revenue Management teams to ensure

competitive pricing and tailored solutions.

Track agency performance, identify trends, and implement strategies to increase market share from

agency channels.

Stay updated on industry trends, competitor offerings, and agency-specific requirements to maintain

a competitive edge.

Represent the hotel at industry events, trade shows, and agency roadshows to build visibility and

network.

Ensure seamless communication and handover of confirmed bookings to the hotel's operational

teams.

Maintain accurate and up-to-date records of all agency interactions, proposals, and contracts in the

CRM system.

Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.

3-5 years of experience in sales, business development, or account management within the

hospitality or event industry, with a strong focus on agency relations.

Proven track record of achieving sales targets and building successful partnerships.

Excellent communication, presentation, and negotiation skills.

Strong understanding of MICE segment and group booking processes.

Ability to build rapport and influence decision-makers.

Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Job Type: Full-time

Pay: ₹350,000.00 - ₹950,000.00 per year

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person