Hospitality Sales Executive

About Oro:

Oro, at The Estates, is tucked away in the lap of Nandi Hills, 30 kms from the Bengaluru airport. We are a private retreat, a venue for hosting social celebrations, corporate off-sites and weekend getaways.

Our retreat is equipped with conference halls, business lounges, banquet spaces, lush green lawns, thoughtfully designed rooms, luxurious villas, infinity pool, spa, and a rooftop restaurant with bar.

To know more, visit our website:

https://orocircle.com

Job Description:-

Key Responsibilities:

* **Sales Strategy & Execution:**

* Develop and implement strategic sales plans to achieve and exceed revenue targets for rooms, F&B, meeting spaces, and other hotel services.

* Identify and research potential clients, market trends, and competitive activities to inform sales strategies.

* Proactively prospect for new business through cold calling, networking, industry events, and online research.

* Conduct sales presentations, site inspections, and property tours for prospective clients.

* Prepare and present proposals, contracts, and service agreements to secure bookings.

* Negotiate pricing and terms to maximize profitability while meeting client needs.

* Actively participate in sales blitzes and other promotional activities.

* **Client Relationship Management:**

* Build and maintain strong, long-lasting relationships with key clients, corporate accounts, travel agents, and event planners.

* Understand client needs and tailor solutions to ensure high levels of customer satisfaction.

* Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.

* Conduct regular follow-ups to ensure client satisfaction and identify opportunities for repeat business.

* Actively seek client feedback and incorporate it into future sales strategies.

* **Market Research & Analysis:**

* Monitor market conditions, competitor activities, and industry trends to identify new opportunities and challenges.

* Analyze sales data to identify areas for improvement and develop targeted sales initiatives.

* Provide regular reports on sales performance, market insights, and client feedback to management.

* **Collaboration & Communication:**

* Work closely with the Hotel Operations team, Revenue Management, Marketing, and F&B departments to ensure seamless service delivery and client satisfaction.

* Communicate effectively with all internal stakeholders regarding client requirements, event details, and special requests.

* Represent the hotel/venue professionally at all times.

* **Administrative:**

* Maintain accurate and up-to-date client records and sales activities in the CRM system.

* Prepare sales reports, forecasts, and budgets as required.

* Adhere to all company policies and procedures.

**Qualifications:**

* Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field (or equivalent practical experience).

* Proven 2-5 years of experience in hospitality sales, with a strong track record of achieving sales targets.

* In-depth knowledge of the hospitality industry, including hotel operations, F&B services, and event management.

* Excellent communication, presentation, negotiation, and interpersonal skills.

* Strong analytical and problem-solving abilities.

* Proficiency in CRM software (e.g., Salesforce, Opera Sales & Catering) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

* Ability to work independently and as part of a team in a fast-paced environment.

* Flexibility to travel as needed for client meetings, industry events, and trade shows.

* Highly organized with strong attention to detail.

* Customer-centric mindset with a passion for delivering exceptional service.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

• Day shift

Language:

• English (Preferred)

Work Location: In person