This role will be based at the Hosur Watches Plant, managing Employee Relations for approximately 835+ unionized employees,540 management staff and1400 off rolls across multiple functions, including Case manufacturing, Movement Manufacturing, Tool Manufacturing, Assembly, and Services. The candidate will support/Coordinate the wage negotiation process at Titan and help foster a positive and productive work environment, while adhering to statutory guidelines. The unit PFBPs, canteen manager & the HR operations manager will report to this positionExternal Interfaces
Internal Interfaces
- Institutions
- Govt. bodies / agencies
- Community
- Vendors / Contractors
- Chief Manufacturing Officer
- Department / Unit Heads
- Corporate people function team
- Administration team
- Finance team
- Job RequirementsEducationMSW / MBA-HR / MHRM (Master\u2019s degree in relevant field)
- LLB (optional) will be an added advantage.
- Relevant Experience10-12 years of total experience with at least 4 years in Industrial Relations (IR) / Employee Relations (ER).
- Provenexpertise in managing employee relations in a unionized environment, especially in manufacturing or similar sectors.
- Behavioural SkillsThinks big
- Business savvy
- Entrepreneurial drive
- Nurture relationship
- Influence for impact
- Ability to lead diverse team
- Accountability
- Believes in people
- Curious
- Is passionate about categories and products
- KnowledgeApplicable labour laws, rules and regulations
- Compliance requirements related to Employee Relations
- Leading industry practices in Employee Relations
- Grievance and discipline management
- Productivity norms and industry benchmarks
- Process ContributionsProcess ContributionProcess OutcomePerformance MeasureHR : Business Partnering : AOP & Manpower PlanningLiaison with the individual unit heads in the determination of the manpower number with level wise breakup - GET, Diploma holders, laterals
- Collate the manpower number form the individual unit and present it to the COE Team
- Preparation of HR plan aligned to the business requirements and present it to the Factory head
- Rejig the plan based on the approval from the senior stakeholders and cascade it to the team
- Annual operating plan
- Manpower plan for the factory
- Adherence to timelines
- Adherence to guidelines
- HR : Business Partnering : Employee RelationsManage connect with the employees and manage any escalations / grievances raised by the employees appropriately as per the guidelines
- Undertake investigations for allegations raised such as harassment, fraud, etc. as per the principles of natural justice and prepare report on the findings and conclusions
- Undertake disciplinary actions in consultation with senior stakeholders and implement the same as per the prescribed guidelines
- Review the employee engagement score and assist the function heads in action planning basis the employee engagement scores
- Provide inputs in the assessment of the reward nominations based on the business impact for the decision on the award
- Undertake unit specific employee engagement initiatives in liaison with the team and oversee the programme management of the same
- Ensure the R&R policy is adhered to as per the guidelines and the employees are rewarded for defined parameters
- Ensure that all the welfare activities are adhered to as per the plan and manage any escalations as required
- Investigations
- Disciplinary actions
- Employee engagement score
- Exit conversation
- Reward & recognition
- Adherence to timelines
- Adherence to statutory guidelines
Wage Settlements
- Coordinate wage settlements discussions focusing on welfare, work practices, and productivity, driving data-based decisions.
- Facilitate negotiations with Titan Employee Union (TEU), preparing for wage and bonus settlements, ensuring mutually beneficial outcomes.
- Ensure timely communication and documentation of settlement processes.
- Adherence to timeline
- Achievement against the plan
- HR : Business Partnering : Contract labour management & Statutory Compliance
- Ensure that the HR Operations is managed as per the guidelines and the attendance, absenteeism of the contract labour staff is monitored
- Ensure that the daily requirements of the contract staff is maintained in liaison with the contract agencies
- Review the agency documents to ensure that the wages and the statutory entitlements for the contract staff are paid as per the guidelines
- Ensure that all the statutory provisions with regard to factories act, contract management act are adhered to and all the licenses are renewed, and documents filed as per guidelines
- Contract labour management
- Attendance management
- Invoice approval
- Statutory compliance
- Adherence to timelines
- Adherence to statutory guidelines
- HR : Business Partnering : Canteen & CSROversee the management of the canteen to ensure that its as per the defined guidelines to ensure superior employee satisfaction
- Identify opportunities for community reach activities and present the plan and budget to the CSR team for approvals
- Manage the implementation of the approved CSR activities in liaison with the vendor to its completion
- Ensure that a harmonious relationship with the community is maintained through community reach / CSR activities and resolution of conflicts / issues amicably
- Canteen management
- CSR activities execution
- Community relationship management
- Adherence to guidelines
- Adherence to timelines
- User satisfaction score
- Achievement against the plan
- HR : People ManagementCascade the function goals to the team, review performance of the team and provide feedback on a periodic basis to the team members
- Provide subordinates with adequate exposure and growth opportunities to enable readiness for higher roles
- Undertake action planning based on the employee engagement score and undertake appropriate actions to enhance engagement score
- Employee experience
- Trained employees
- Employee engagement
- Team engagement score
- Effectiveness of training
- Effectiveness of goal setting & feedback