Patient Relations Executive

Company: Vaidam Health Pvt. Ltd.
Website: www.vaidam.comJob Title: Patient Relations ExecutiveDepartment: Patient RelationsLocation: #98, 2nd floor, Sector 44, GurgaonSalary Range: 27,000 CTC per month onwards + Conversion IncentivesRole Description:Must have: Fluency in English & Russian/ French/ Portuguese Language Knowledge of Hospital Operations & understanding of Medical Terminology Excellent Communication skills- spoken & written Good listening & perceiving skills Quick & assertive in responding to any situation relating to patient treatment Must be a Team Player Must have the ability to make salesRole & Responsibility: To provide information to patients relating to Doctor Profile, Consultation procedure, MedicalTreatment Procedure, Treatment Plans, etc. To be Quick & Proactive in counselling patients & assisting them regarding any concerns relatingto treatment plan. To ensure that the patient s Consultation, Medical Treatment plan, Documentation, Visa, Arrival,and Stay is arranged and co-ordinated on time. To maintain cordial relations with Hospital & various Departments for smooth patient care. To have a good rapport with operations team and to be able to work together in ensuring patientcare. To ensure patients are satisfied with our services and value our support.Preferred/Desired Skills: Previous experience in healthcare sector or similar profile would be a bonus. Education background in Healthcare/Hospital Administration would be considered