1439 Patch Jobs - Page 7

Acuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 600 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide. The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation. Acuity was established as a separate business from Moody’s Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder. For more information, visit www.acuitykp.com Position Title- Associate Director Experience Level- 10+yrs Department-IT Location-Gurgaon Job Summary Role Overview We are seeking a highly skilled Oracle Fusion Techno-Functional Consultant with deep expertise in both technical development and functional configuration across key Oracle Fusion modules (Finance, SCM, HCM, or Projects). The ideal candidate will be responsible for the end-to-end delivery of Oracle Fusion solutions, including system analysis, technical development, functional configuration, integration, testing, and user support. This role requires a strong understanding of Oracle Cloud architecture and hands-on experience in implementing and supporting Oracle Fusion applications in a global enterprise environment. Key Responsibilities Collaborate with business stakeholders to gather and analyse requirements across modules such as Financials (AP, AR, GL, FA), SCM, HCM, or Projects. Configure Oracle Fusion modules to align with business needs, leveraging best practices. Lead and support Oracle Cloud module implementations, rollouts, and upgrades. Prepare functional design documents (FDDs) and provide input into solution design. Conduct functional testing, UAT support, and issue resolution. Facilitate knowledge transfer and user training sessions for key users and superusers. Technical Responsibilities: Develop technical solutions including custom reports (BI Publisher, OTBI), integrations (OIC, REST/SOAP APIs), and extensions (using PaaS and VBCS). Write and review technical design documents (MD50, MD70) and conduct peer code reviews. Build and manage integrations between Oracle Fusion and third-party systems using Oracle Integration Cloud (OIC), BIP, FBDI, and HDL. Monitor and troubleshoot technical issues including performance tuning and bug fixing. Ensure compliance with data governance, security, and system performance standards. Project and Support Responsibilities: Participate in ERP enhancement projects, change requests, and day-to-day support activities. Serve as a subject matter expert and act as a liaison between IT and business units. Manage and document change control processes, and contribute to the creation of SOPs and support materials. Engage in continuous improvement initiatives to optimise system usage and performance. Required Qualifications and Experience: Bachelor’s degree in Computer Science, Information Systems, Finance, or related discipline. 10+ years of techno-functional experience with Oracle Fusion Applications (Cloud ERP). Strong domain knowledge in at least one of the following: Finance, SCM, HCM, or Projects. Proven experience with configuration of Oracle Cloud modules and business process setup. Technical expertise in BI Publisher, OTBI, HDL, FBDI, Oracle Integration Cloud (OIC), REST/SOAP APIs, and SQL/PLSQL. Experience with Oracle Security, Role-Based Access Control (RBAC), and workflow configuration. Strong understanding of data migration strategies and tools. Excellent communication and stakeholder management skills. Oracle certifications in Cloud ERP modules (preferred). Preferred Skills: Experience with Agile/Scrum methodologies. Exposure to Oracle Cloud quarterly patch impact assessments. Familiarity with tools like JIRA, ServiceNow, or equivalent for ticket management. Knowledge of VBCS, ADF, or other Oracle PaaS development frameworks is a plus.

Job Summary: We are seeking a highly skilled and motivated Technical Lead with deep expertise in enterprise Linux environments. This role will focus on the design, implementation, and support of mission-critical Linux infrastructure while providing technical leadership to a team of systems engineers. The ideal candidate possesses strong technical acumen, leadership qualities, and the ability to drive high-impact projects in a fast-paced enterprise environment. Key Responsibilities: Design, deploy, and manage enterprise-grade Linux systems (RHEL and SLES). Implement and support Linux High Availability (HA) solutions using Pacemaker/Corosync, HA-LVM, GFS2, and SUSE HAE. Manage virtualization infrastructure using KVM, libvirt, virsh, and qemu-kvm. Experience with RHV/oVirt is a strong plus. Administer and maintain Red Hat Satellite for system provisioning, patch management, and content lifecycle. Design and support Identity & Access Management integrations using Red Hat IdM/FreeIPA, Kerberos, LDAP, and Active Directory. Develop and maintain scripts in Bash and Python to automate routine tasks and streamline operations. Troubleshoot complex networking issues and manage TCP/IP networking, routing, and firewall configurations. Serve as a technical leader and mentor to junior engineers; promote best practices and continuous improvement. Collaborate cross-functionally to ensure alignment between infrastructure, security, and application teams. Communicate technical concepts clearly to a range of stakeholders, from engineers to executives. Required Qualifications: Technical Expertise: Deep knowledge of Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) . Hands-on experience with Linux High Availability tools: Pacemaker, Corosync, HA-LVM, GFS2, SUSE HAE. Strong proficiency with KVM virtualization , including libvirt , virsh , qemu-kvm ; RHV/oVirt experience is advantageous. Practical experience using Red Hat Satellite for patching, provisioning, and content management. In-depth understanding of SSO and IAM tools such as FreeIPA, Kerberos, LDAP, and AD integration. Advanced scripting skills in Bash and Python . Solid grasp of networking fundamentals , including TCP/IP, routing, firewalls, and diagnostics. Leadership & Soft Skills: Proven leadership in managing and mentoring technical teams. Ability to motivate and inspire teams to achieve high performance. Excellent analytical and troubleshooting skills. Strong communication skills with the ability to simplify complex ideas. Capable of managing multiple priorities and deadlines in a dynamic environment. Self-starter with a proactive, ownership-driven mindset. Excellent interpersonal skills and ability to work effectively with cross-functional teams. Preferred Qualifications: Red Hat Certified Engineer (RHCE), SUSE Certified Engineer, or equivalent certifications. Experience working in large-scale enterprise or cloud environments. Exposure to DevOps practices and tools (e.g., Ansible, Git, Jenkins)

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) - Experience in troubleshooting and resolving application issues. Additional Information: - The candidate should have a minimum of 5 years of experience in EPIC Systems. - This position is based at our Mumbai office. - A 15 years full time education is required.

We’re Hiring: Senior R&D Manager – Formulations | Maison D’ Auraine Group | Gurgaon (On-site) Are you a formulation expert passionate about creating high-performance, innovative beauty and personal care products? Do you dream in ingredients, textures, and efficacy? Come shape the future of beauty with us. About Us: Maison D’ Auraine is India’s leading beauty and wellness powerhouse, housing some of the world’s most iconic brands in haircare, skincare, and makeup. As we expand our innovation capabilities, we’re looking for a Senior R&D Formulation Manager to drive excellence in product development and innovation. 📍 Role: Senior R&D Manager – Formulations 🧴 Categories: Haircare | Skincare | Makeup | Salon-Grade Cosmetics 📌 Location: Gurgaon (On-site) 🕓 Experience: 8–15 years in cosmetic or personal care formulation Key Responsibilities (KRAs): 🧪 Advanced Formulation Development Lead the formulation of high-performance, next-gen products across haircare, skincare, and cosmetics , with a focus on clean, vegan, and dermatologically tested solutions Create differentiated product textures, sensorial profiles, and delivery systems tailored to Indian and global markets 🌿 Ingredient Innovation & Tech Scouting Continuously scout and evaluate new-age ingredients such as biomimetic actives, encapsulated molecules, and green chemistry-based components Build and maintain strong supplier and raw material partner networks to gain early access to breakthrough innovations 🧬 Performance Validation & Clinical Backing Design testing protocols for efficacy validation Collaborate with labs for clinical testing, patch testing, dermatological approval , and consumer panel studies ⚗️ Scale-Up, Trials & Tech Transfer Work with internal manufacturing and third-party units to conduct lab-to-pilot-to-commercial scale-up Troubleshoot production challenges related to viscosity, texture stability, pH, and ingredient interaction 📊 Stability, Sensory & Safety Testing Plan and monitor accelerated and real-time stability studies , packaging compatibility, and microbial testing Ensure products are safe, long-lasting, and retain efficacy through shelf life 🤝 Cross-Functional Collaboration Partner with Marketing, Packaging, Branding, and Sourcing teams to co-develop product concepts, USPs, and claims Support GTM by providing training modules, ingredient stories, and compelling product narratives for sales and education teams 📚 Documentation & Innovation Pipeline Own technical documentation including MSDS, COA, PIF, TDS, Formulation Sheets , and formulation IP Build and maintain a future-facing innovation pipeline based on global trend analysis, consumer insights, and sustainability imperatives  Why Work With Us? 💄 Work with leading global beauty brands 🎯 Fast-paced, high-growth environment with uncapped learning 💰 Performance-linked incentives and career advancement opportunities

Title of the position - Network - Assistant Manager Location - Hosur About The Business: Tata Electronics Pvt. Ltd. is a prominent global player in the electronics manufacturing industry, with fast-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly & Test, Semiconductor Foundry, and Design Services. Established in 2020 as a greenfield venture of the Tata Group, the company aims to serve global customers through integrated offerings across a trusted electronics and semiconductor value chain. With a rapidly growing workforce, the company currently employs over 65,000 people and has significant operations in Gujarat, Assam, Tamil Nadu, and Karnataka, India. Tata Electronics is committed to creating a socioeconomic footprint by employing many women in its workforce and actively supporting local communities through initiatives in environment, education, healthcare, sports and livelihood. Responsibilities Firewall Management Configure and manage firewalls (FortiGate, Palo Alto, Check Point). Implement security policies, NAT rules, and IPsec/SSL VPNs. Troubleshoot session drops, NAT issues, and policy violations. Conduct regular firewall audits and support SSL decryption. Wireless Network Management Configure and troubleshoot Meraki and Catalyst access points (SSIDs, VLANs, RF tuning). Use Meraki Dashboard for performance monitoring and packet capture. Switching & Routing Manage Layer 2/3 network components (Cisco, Juniper, HPE, etc.). Troubleshoot VLAN misconfigurations, STP issues, loops, and interface errors. Configure and maintain routing protocols (OSPF, EIGRP), including dynamic and static routing. Network Performance & Monitoring Monitor uptime, latency, and bandwidth using tools like ManageEngine. Identify and resolve bottlenecks, ensuring optimal network throughput. Security & Compliance Enforce firewall/network security aligned with internal and regulatory standards. Support IT security audits, BCP/DR planning, and endpoint policy enforcement. Vendor Coordination Conduct technical discussions, finalize requirements, and drive documentation with external vendors. Development & Deployment Plan and execute system upgrades, enhancements, and patch rollouts. Project & Change Management Manage change requests (CRs), secure approvals, and ensure timely delivery of implementations. Training & Documentation Maintain network diagrams, configuration records, and incident logs. Prepare periodic reports for performance analysis, audits, and leadership review. Testing & Validation Develop test plans and coordinate user acceptance testing with business teams. Business Partnering Collaborate with stakeholders for application sign-offs, user training, and handover processes. Team Management & Leadership Lead and mentor L1/L2 support teams, assign tasks, resolve escalations, and plan resource allocation. Facilitate technical guidance and access to tools and knowledge resources. Competency & Knowledge Development Drive internal upskilling through structured training and knowledge-sharing sessions. Weekly Reviews & Reporting Conduct internal and vendor meetings to review project status, risks, and mitigation plans. Issue Resolution Own critical incident resolution; coordinate with vendors and shop floor users. Risk Management Identify technical and operational risks and define preventive and corrective action plans. Essential Attributes: Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) Fortinet Network Security Expert (NSE) Level 4 or higher Palo Alto Networks Certified Network Security Administrator (PCNSA) or Engineer (PCNSE) Check Point Certified Security Administrator (CCSA) or Expert (CCSE) Qualifications Bachelor’s degree or higher in Computer Science, Information Technology, or a related field Desired Experience L3 Engineer level experience in network engineering and administration

Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet. At Roundglass Living, our mission is centered around helping individuals lead healthier and more fulfilling lives through the practice of holistic wellbeing. We achieve this by providing access to the best teachers, innovative tools for cultivating healthy habits, and scientifically backed resources. Through these offerings, we empower people to make lasting changes that enhance their overall health and wellbeing. About the role: We are looking for a Technical Product Manager to lead end-to-end product execution across engineering and QA teams. You will work at the intersection of technology and product, translating business needs into scalable tech solutions. Experience with AI technologies, consumer apps, and driving product innovation is a strong plus. What you’ll do: 1) Sprint & Delivery Management *Own sprint planning, backlog grooming, and on-time delivery. *Collaborate with developers and QA to ensure high-quality releases *Track sprint velocity, bugs, and deployment success 2) Technical Support *Help in triaging the L2-L3 issues and prioritizing their fixes and patch management. *Provide technical implementation support for new customer implementation & solutioning by working with services team. 3) Documentation *Keep all technical documentation and trackers. 4) Technical Product Ownership *Translate product requirements into detailed technical specs *Support decisions on system architecture, scalability, and tech debt *Prioritize new features, technical enhancements, and production issues 5) Cross-functional Collaboration *Act as a bridge between Product, Engineering, QA, and Design *Drive alignment through regular syncs, stand-ups, and documentation *Ensure a feedback loop from stakeholders to engineering teams 6) AI &Product Innovation *Identify opportunities to apply AI/ML in user experience, automation, and personalization *Work with data scientists and engineers to scope and integrate AI- driven features *Stay up to date on AI trends and translate them into practical product use cases. 7) Quality & Testing *Collaborate with QA to define testing strategy (manual+ automated) *Ensure performance, stability, and quality of releases *Monitor live issues and coordinate quick resolutions. 8) Product Analytics& Insights *Use data to drive decision sand measure impact of releases *Continuously optimize product flows based on user behavior and feedback Skills & Qualifications: 5-8 years of experience in product management or technical program management • Strong understanding of software development, APIs, and QA practices Familiar with Agile/Scrum frameworks and tools like Jira, Confluence, GitHub Proven experience working closely with engineering and QA teams Exposure to AI/ML concepts and their application in products Experience with consumer apps is highly preferred Strong analytical, communication, and execution skills Why Roundglass: Roundglass was built on the vision that wellbeing should be at the very center of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people. We’re a group of talented, socially conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we’ve built an amazing community, and we are always looking for people who share our passion. To learn more, visit our Website, Facebook, Instagram and LinkedIn. Roundglass does not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment

Company Name – Polestar Consulting Pvt Ltd Job Title: System Administrator Location: Viman Nagar - Pune Experience: 4–7 years Employment Type: Full-time Key Responsibilities: Install, configure, and maintain software and hardware systems. Manage network servers and related technology tools. Set up user accounts and workstations. Monitor system performance and ensure systems meet organizational requirements. Troubleshoot hardware and software issues and outages. Implement and maintain security measures such as firewalls, access controls, and backups. Perform system upgrades and apply patches, updates, and new hardware models as needed. Required Qualifications: Proven experience as a System Administrator. Strong knowledge of database administration, LAN/WAN networking, and patch management. Familiarity with a wide range of operating systems and platforms (Windows, Linux, macOS, etc.). In-depth understanding of system security techniques, including intrusion detection and data backup/recovery protocols. Excellent problem-solving skills and a resourceful approach to system maintenance. Preferred Certifications: CCNA The Microsoft Certified Professional (MCP) certification Microsoft Certified Systems Administrator (MCSA) or similar credentials. Interested Candidates can share their resumes on jyoti.j@polestarconsulting.in

Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1186306 No Scality Storage Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you’ll do: The candidate provides Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customer’s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Must Have: Technical knowledge on Object, File & Block storage with cloud data management solutions – Installing, Configuring & Troubleshooting of at least 2 of the storage skills Scality, DDN Storage, GPFS, Luster. Good Knowledge on Parallel/Distributed file system Firmware and management experience on above Storage Basic Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors) Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Troubleshooting performance related issues on HW and Operating system Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. Good to have: Certification on any of the Scality, DDN Storage, GPFS, Luster. Operating Systems Knowledge – administration and support on Linux, VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. What you need to bring: Bachelor’s degree in Engineering (or Equivalent). Experience: Minimum 6-7 years of experience in Storage & Backup administration support Should possess strong knowledge of Object, Block, File Storage technology and good understanding of Parallel & distributed file system. Additionally other domains such as storage/SAN/networking/database Relevant certification on the latest track like Scality, DDN Storage, GPFS, Luster will be an added advantage. Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Job Information Date Opened 06/20/2025 Job Type Permanent RSD NO 11261 Industry Game Testing Min Experience 3 Max Experience 4 City Bangalore North State/Province Karnataka Country India Zip/Postal Code 560093 Job Description About the Role: We are looking for an experienced and detail-driven QA Tester with a minimum of 1+ years in video game testing, ideally with hands-on experience in MMORPGs. The candidate must possess a deep understanding of persistent online worlds, live environments, and the complexities of multiplayer systems. You will collaborate closely with cross-functional teams to ensure the game’s stability, quality, and player satisfaction. Key Responsibilities: Test MMORPG game features such as quests, combat systems, skill trees, guilds, in-game economy, and multiplayer interactions. Execute test plans, perform ad-hoc and exploratory testing, and verify bug fixes. Perform regression, smoke, and sanity testing for each release build and live patch. Conduct end-to-end testing in multiplayer and online environments to validate sync, lag, disconnection, and matchmaking issues. Log, track, and validate defects using JIRA or other bug tracking tools with detailed reproduction steps. Collaborate with development, design, and live operations teams to troubleshoot and isolate critical issues. Assist in updating test plans, writing test cases, and maintaining documentation throughout the testing lifecycle. Participate in game playthroughs, test different player classes, factions, gear types, and content loops to assess balancing and design gaps. Required Qualifications: Minimum 3 years of experience in QA testing, preferably with a focus on multiplayer or MMORPG titles. Strong knowledge of MMORPG systems including PvE/PvP, world events, crafting, trading, and character progression. Hands-on experience with bug tracking tools like JIRA, and test case tools like TestRail. Ability to troubleshoot complex issues and replicate bugs in a networked environment. Good analytical and communication skills; ability to clearly document and report findings. Flexibility to test under shifting priorities and during live server events and patch releases. Passion for gaming, particularly online multiplayer or MMORPG genres. Preferred Qualifications: Experience testing on PC and console platforms (PS4, PS5, Xbox). Familiarity with backend service testing or game telemetry review. Basic understanding of automation tools or scripting is a plus. Exposure to LiveOps models or seasonal update testing. At Indium diversity, equity, and inclusion (DEI) are the cornerstones of our values. We champion DEI through a dedicated council, expert sessions, and tailored training programs, ensuring an inclusive workplace for all. Our initiatives, including the WE@IN women empowerment program and our DEI calendar, foster a culture of respect and belonging. Recognized with the Human Capital Award, we are committed to creating an environment where every individual thrives. Join us in building a workplace that values diversity and drives innovation.

Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1186288 No Storage Backup and Zerto Expert This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you’ll do: The candidate provides Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customer’s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Good to have: Certification on any of the Zerto/Vault, CommVault, Veeam, Cohesity. Operating Systems Knowledge – administration and support on VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. Must Have: Broad technical knowledge on ISS solutions – Installing, Configuring & Troubleshooting of at least 2 of the Backup skills Zerto/Vault, Veeam, Commvault. Firmware and management experience on above Storage Basic Operating Systems Knowledge – Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors) Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Disaster Recovery planning and conducting DR tests. Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Linux Vulnerability assessment and Mitigation HPE Service Guard cluster on Linux and in Integration with Database and ERP Solution Knowledge on Patch deployment solutions – Redhat Satellite , SuSE Manager Troubleshooting performance related issues on HW and Operating system Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. What you need to bring: Bachelor’s degree in Engineering (or Equivalent). Experience: Minimum 6-7 years of experience in Storage & Backup administration support Should possess strong knowledge & relevant certification on the latest track like Zerto/Vault, Commvault is preferable. Relevant certification on the latest track like will be an added advantage. Should also possess knowledge on server/operating system technology and good understanding of other domains such as storage/SAN/networking/database Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Job Description OculusIT Network Administrator Key Responsibilities Requires use/knowledge of CISCO / Fortinet (Routers, Switches, wireless products, load balancers), Bind DNS/DHCP services, Cable Testing equipment. Skilled in the design, analysis, optimization, and operation of LAN/WAN and Wireless Services. Skilled in the design, analysis, optimization, and operation of Network Security services. Skilled in interpersonal relationships, teaching, planning, and communication. Skilled in packet capturing and interpretation. Excellent analytical, troubleshooting, communications, and public relations skills. Skilled in using SNMP for Network Management. Skilled in using NetFlow for Baseline and troubleshooting communications. Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, IOS, network and port configuration, firewalls, load balancers, and peripherals etc. Skilled knowledge of IPV4/IPV6 IGP and EGP routing. Consolidate Network services, reduce operating costs, expand service offerings. Support consistently solving problems, identifying/implementing ways to prevent problems, future planning/proofing the technologies. Mentor Level II/III team members. Ability to guide future decisions to ensure Network services continue to meet the needs of Customers. Maintain Disaster Recovery documentation / setup. This position requires on-call and after hours support for maintenance and Service Down scenarios. Hands-on experience in some of or all following areas: VSS, Data Center Technologies, HSRP, QoS, VoIP (Cisco/Avaya), DMVPN, SSL VPN/IPsec VPN, Wireless technologies, F5 load balancers, WAAS Good experience on Site-2-Site VPN, Remote VPN, Data Protection, URL filtering, NAT, QOS, IPSEC Experience on monitoring tools setup e.g. PRTG, Zabbix Maintain existing / new installation of IP based CCTV cameras. Other duties as assigned Required Experience : 8 - 10 years of I.T. infrastructure or operations experience. Desired Qualification Bachelor's degree. Position requires a current Cisco Certified Network Professional (CCNP) registration. (ref:hirist.tech)

We are seeking a highly skilled and proactive System Administrator with over 4 years of hands-on experience in managing IT infrastructure, system performance, and security across multi-platform environments. The ideal candidate should have strong expertise in Windows and/or Linux systems, network configurations, cloud services, and troubleshooting enterprise-level issues. Key Responsibilities Manage, configure, and monitor Windows and Linux servers (on-premises and/or cloud). Maintain and upgrade system software and firmware on a regular basis. Apply OS patches and upgrades regularly, and upgrade administrative tools and utilities. Monitor system performance, availability, and capacity planning. Administer cloud environments (AWS / Azure / GCP). Manage virtual environments (VMware, Hyper-V, or similar platforms). Implement backup and disaster recovery plans using cloud and local tools. Ensure system security through firewalls, antivirus, patch management, and access controls. Conduct regular audits and vulnerability scans. Assist in compliance efforts (e.g., ISO, GDPR, SOC2, HIPAA depending on industry). Troubleshoot and resolve network issues including DNS, DHCP, VPN, routing, and firewalls. Manage network hardware (switches, routers, access points, etc.). Collaborate with Network Engineers on LAN/WAN deployments and performance tuning. Provide Level 2/3 support to internal users for hardware, software, and connectivity issues. Manage user accounts, permissions, and access rights in Active Directory or similar identity systems. Train and support junior team members and document processes. Use system monitoring tools (Nagios, Zabbix, SolarWinds, etc.) to track performance and incidents. Generate reports for uptime, usage, and anomalies. Maintain logs for audit and Skills & Qualifications : Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). 4+ years of experience in System Administration. Strong knowledge of Windows Server and/or Linux OS administration. Experience with cloud platforms (AWS, Azure, GCP). Proficiency in scripting (PowerShell, Bash, or Python). Working knowledge of networking protocols and tools (TCP/IP, DNS, DHCP, VPN). Hands-on with Active Directory, Group Policy, DNS, DHCP, WSUS, etc. Familiarity with backup and recovery software and DR strategies. Solid understanding of ITIL processes (preferred). Nice To Have Relevant certifications (MCSA/MCSE, RHCSA/RHCE, AWS/Azure Associate, CompTIA Security+). Experience with containerization (Docker, Kubernetes). Familiarity with DevOps tools (Ansible, Jenkins, Terraform) is a plus. Exposure to ITSM tools like Jira, ServiceNow, etc (ref:hirist.tech)

About ServerHub: At ServerHub, we power businesses with high-performance cloud and hosting solutions. Our mission is to provide customers with reliable, scalable, and secure infrastructure worldwide. As an L3 Linux System Engineer, you will be at the forefront of our operations, ensuring our hosting platforms are optimized, secure, and always online. Job Responsibilities: 🔹 Escalation & Troubleshooting: Act as the final escalation point (L3) for complex server, hosting, and network-related issues Diagnose and resolve critical system failures, network outages, and performance issues 🔹 Linux Server Administration: Manage, optimize, and secure Linux-based hosting environments (CentOS, Ubuntu, RHEL) Administer and fine-tune web servers (Apache, Nginx, LiteSpeed), databases (MySQL, PostgreSQL), and caching layers (Redis, Memcached) Build and deploy servers from the ground up, ensuring optimal configurations for performance and security 🔹 Automation & DevOps: Develop and maintain automation scripts (Bash, Python, Perl) for server provisioning and configuration management Utilize Ansible, Terraform, or similar tools for automating infrastructure deployments 🔹 Cloud & Virtualization: Deploy and manage KVM, OpenStack, VMware, or containerized environments (Docker, Kubernetes) Support cloud-based hosting solutions (AWS, Google Cloud, Azure) 🔹 Security & Compliance: Implement security best practices, including firewall rules, SELinux/AppArmor, IDS/IPS Perform vulnerability assessments and patch management to secure customer environments 🔹 Monitoring & Incident Response: Set up and manage monitoring tools like Prometheus, Grafana, Zabbix, Nagios Participate in 24/7 on-call rotation for urgent system issues 🔹 Collaboration & Mentoring: Work closely with NOC, DevOps, and Engineering teams to ensure smooth operations Provide guidance and mentorship to L1 & L2 support engineers Requirements: ✔ 7+ years of hands-on Linux system administration experience in a web hosting or cloud environment. ✔ Expert knowledge of web hosting technologies (cPanel, Plesk, WHM, LAMP/LEMP stacks). ✔ Strong scripting ability in Perl, Bash, and Python. ✔ Experience with configuration management tools (Ansible, Puppet, Chef). ✔ Networking expertise – understanding of TCP/IP, DNS, VPN, Firewalls, Load Balancing. ✔ Familiarity with RAID, SAN, NAS, and distributed storage systems. ✔ Experience working in a 24/7 production environment with on-call duties. ✔ Ability to build and configure servers from the ground up. ✔ Certifications such as RHCE, AWS Certified SysOps Administrator, or Kubernetes (CKA) are a plus. What ServerHub Offers: 🚀 A fast-paced, innovative environment in a growing cloud hosting company. 💻 Cutting-edge technologies and challenging projects. 📈 Career growth opportunities and professional development. 🎯 Paid leaves and fully remote set-up 🔹 Join ServerHub and be part of a team that keeps the internet running! Apply today! Powered by JazzHR pPJnffn4Vk

Tech Support Engineer- Tech Success Join us as a Tech support Engineer in our Tech Success team in our Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What You'll Achieve We are looking for a proactive and detail-oriented Support & Maintenance Engineer with experience in ASP.NET, SQL,Web API, and basic JavaScript. The ideal candidate will be responsible for handling L3 technical support tickets, troubleshooting application issues, performing bug fixes, supporting deployments, and ensuring stability of production systems. You Will Application Support & Maintenance Troubleshoot and resolve issues in ASP.NET web applications and RESTful APIs. Respond to support tickets, analyze logs, debug code, and provide timely resolutions. Perform root cause analysis and preventive actions to reduce recurring issues. Provide L3 technical support in coordination with the ticket coordinator and infrastructure teams. Bug Fixing & Enhancements Identify and fix code defects in ASP.NET application and Web API layers. Modify and enhance existing functionalities based on support tickets and business requirements. Work on small change requests or enhancements and support feature validation in staging environments System Monitoring & Deployment Monitor application health, performance, and logs. Support production deployments and rollbacks. Coordinate with QA and DevOps teams to ensure smooth deployments and patch releases. Documentation & Communication Maintain support documentation, issue logs, and resolution steps. Clearly communicate technical issues and resolutions to stakeholders. Assist in knowledge sharing within the tech team. Take this first step towards your dream career and an insane learning path. Every Ginesys team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements Proficiency in ASP.NET (C#). Hands-on experience with ASP.NET Web API. Understanding of basic JavaScript and DOM manipulation. Strong debugging and troubleshooting skills. Experience with SQL writing and debugging. Excellent problem-solving and analytical skills. Good verbal and written communication. Ability to work independently and in a team. Willingness to work in shifts if required. Desirable Requirements Certification in Microsoft technologies. Experience with front-end technologies such as HTML, CSS, and JavaScript. Knowledge of web services and RESTful APIs. Benefits We like to think that talent grows at Ginesys and stays at Ginesys. To ensure this, we provide our employees with the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, and other fantastic perks and benefits, such as:  Ginesys Academy for holistic training and development  Comprehensive health insurance coverage  Excellent rewards and recognition policy  Transparent compensation policy with no unnecessary deduction in CTC  Annual company off-site and a variety of events, celebrations throughout the year  Travelling opportunities between our offices across the country.  Annual Ginesys walkathon & related sporting events  Quarterly Coffee with CEO and more! Here’s our story; now tell us yours: “Ginesys One” is India’s best omniretail suite backed by Ginesys, the first integrated Retail specific ERP software for online retail, offline retail and distribution. It is the largest Indian company in the retail tech industry catering to both online and offline needs. 1200 + brands including (Manyavar, V-Mart, Skechers) are accelerating their businesses with Ginesys. With a team of 400+ employees, Ginesys One plans to revolutionise retail by being a single-stop cloud-based retail suite. We have a pan India presence with offices in major cities including Gurgaon, Kolkata, Bangalore, Hyderabad, Mumbai, Coimbatore & Goa and are expanding rapidly. We love the challenges of retail and are busy solving them to create a great retail tech suite. Ginesys core mission is to continue to build world-class internal service capabilities, in a bid to deliver outstanding external service value to customers. We are an ISO-certified and SOC compliant company having won myriad awards for our innovation and support. For further information, please visit our website http://ginesys.in

34151BR Bangalore Job Description Job Title: L2 Network & Security Engineer Location: [Noida, Bangalore] Job Type Full-time | [Hybrid] Job Summary We are seeking a motivated and technically skilled L2 Network & Security Engineer to join our IT infrastructure team. The ideal candidate will be responsible for supporting and maintaining the organization’s network and security infrastructure, providing advanced troubleshooting, and implementing the best practices for secure and reliable operations. Key Responsibilities Monitor, maintain, and troubleshoot network infrastructure (routers, switches, firewalls). Investigate and resolve L2-level tickets escalated from the Service Desk or L1 engineers. Proficiency in VLAN, STP, RSTP, PVST, HSRP, NAT, PAT, and IPSLA. Ability to configure and troubleshoot EtherChannel issues. Conduct vulnerability scans, analyze security alerts, recommend mitigation strategies, network and security audits and compliance checks. Maintain network diagrams, documentation, SOPs and RCAs. Assist in deploying and configuring new network and security devices. Collaborate with L3 engineers to implement infrastructure changes and upgrades. Respond to and support incident management and problem resolution processes. Required Skills & Qualifications 5+ years of experience in networking and IT security support. Strong understanding of TCP/IP, DNS, DHCP, VLANs, subnetting, and routing protocols (e.g., OSPF, EIGRP, BGP). Hands-on experience with firewall Palo Alto, VPN, and security appliances. Working knowledge of tools (e.g., SolarWinds, Wireshark, NetFlow). Familiarity with access control, identity management, and patch management. Ability to analyze packet captures and troubleshoot network/security incidents. Preferred Certifications Cisco CCNA (Routing & Switching or Security) Palo Alto PCNSA / similar vendor certs Soft Skills Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and as part of a team. Willingness to participate in on-call rotation or after-hours support, as needed. Nice To Have Exposure to cloud networking/security (GCP, AWS, Azure,). Knowledge of scripting (PowerShell, Python) for automation tasks. Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, Jira). Qualifications Bachelor's Degree Range of Year Experience-Min Year 5 Range of Year Experience-Max Year 8

Job Title Senior Executive – IT Operations Function IT – Operations Purpose Responsible for day-to-day operational handling of the IT requirements in the Area including maintenance of network facilities, asset tracking and general IT troubleshooting for all employees, and ensuring adherence to the defined policies and procedures in all functional operations Responsibilities Lead – Systems & Infrastructure in designing and drafting the Standard Operating Procedures (SOPs), service level guidelines and policies pertaining to the IT function e.g. IT security related systems and procedures, IT policy manual, asset procurement and maintenance guidelines, user entitlements for laptop, data card etc. Drive effective resolution of user queries (internal and external customers) with respect to IT systems and infrastructure in the location; Monitor reports on a periodic basis and take appropriate action, if any. Ensure servicing of any operational issues within TAT either under warranty or through AMC contracts. Ensure adherence to the defined policies and procedures (e.g. Patch Management, firewall maintenance, Antivirus Updates) in the location. Responsible to define and setup disaster recovery plan for the organization’s information framework ensuring minimum downtime for systems. Responsible for data security in the location by utilization of security systems and firewalls. Manage network infrastructure in the location to ensure adequate connectivity with minimal downtime (less than 0.01%); Augment network capacity where required and conduct timely up gradation of network infrastructure in consultation with Head – Regional Systems and Infrastructure. Implement processes for periodic monitoring of network devices such as LAN, OTM devices, Wi-Fi, Voice and other infrastructure to ensure smooth conduct of business operations in the location. Ensure preventive maintenance of all IT Infrastructure in the location; Monitor reports of all completed maintenance checks and take actions, if any. Ensure effective and timely resolution of customer queries with respect to systems and hardware facilities installed at their premises. Ensure adherence to all compliance requirements in terms of software licensing norms Build good relation with vendor and ISP. Ensure effective and timely resolution queries of hub employees with respect to IT systems and hardware facilities to ensure seamless business operations. Responsible for the smooth functioning of IT processes at the Ground Hub Ensure regular cleaning up of the physical IT assets (desktops, printers, etc.) Maintain up-to-date IT inventory database. Provide support for the implementation of various IT applications like C2NG, Navision, etc. and other basic applications to ensure their smooth functioning; Also service any operational issue as may occur either under warranty or through AMC contracts. Conduct visits to customer with Operations, Sales and Customer service Executives for technology presentation; Analyze and understand customer requirements and accordingly provide best tech solutions to customers. Meet existing customers to maintain, develop and understand their MIS requirements and fulfill the same. People Ensure timely goal setting, monitoring, review of performance parameters and feedback to team members ­­­­­­Ensure that the team is adequately staffed as per business requirements Ensure high level of employee engagement and retention of critical employees Mentor and coach subordinates to develop their capabilities and build a strong succession pipeline for the role Eligibility Not in active PIP or under disciplinary action. Minimum educational qualification graduation in any stream.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Academic Qualifications and Certifications: BE/BTech in Electronics/EC/EE/CS/IT Engineering or MCA At least one security certification such as CCNA Security, CCSA, CEH, CompTIA, GCIH/GCIA Required Experience: At least one SIEM solution certifications with one or more SIEM/ Security solutions (i.e., RSA NetWitness, Splunk ES, Elastic ELK, HP ArcSight, IBM QRadar Log Rhythm). Minimum overall 5 years of experience in handling security related products & services in a reputed organization out of which 3 years’ experience should be in SIEM solution. Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices Administration of SIEM environment (e.g.: deployment of solution, user management, managing the licenses, upgrades and patch deployment, addition or deletion of log sources, configuration management, change management, report management, manage backup and recovery, etc.) Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables) Integration of customized threat intelligence content feeds provided by the Threat Intelligence & Analytics service Identifies possible sensor improvements to prevent incidents Collects/updates threat intelligence feeds from various sources Creates situational awareness briefings Co-ordinates with the different departments for incident analysis, containment and remediation Liaise with Security monitoring team to discover repeatable process that lead to new content development Provides engineering analysis and architectural design of technical solutions Knowledge of networking protocols and technologies and network security Sound analytical and troubleshooting skills Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Position Title: Analyst, IT Operations – Server Tech (Windows) Work Location: Hyderabad General Summary The Windows Administrator / Analyst is responsible for developing, supporting, and optimising CommScope’s Windows-based and hybrid cloud infrastructure. This role will support both on-premises data centers and cloud (Azure/AWS) environments, ensuring high system performance, availability, and reliability. In addition to traditional Windows Server and VMware support, the role includes Azure cloud infrastructure management, Infrastructure as Code (IaC) using Bicep/Terraform, and automation through DevOps pipelines. How You’ll Help Us Connect The World Design, implement, and manage Windows server infrastructure (2012, 2016, 2019) across on-premise and Azure cloud environments. Support data centers and hyper-converged infrastructure (Cisco UCS, HPE, Dell, Nutanix) with high-availability configurations. Administer and automate VMware vSphere/ESXi environments, ensuring performance and failover readiness. Administer Azure IaaS workloads, storage accounts, VNets, NSGs, hybrid identities, and security groups. Create and manage Infrastructure as Code (IaC) using Terraform or Bicep for provisioning and change control. Automate deployments and server configurations using Azure DevOps Pipelines and PowerShell scripting. Monitor and troubleshoot system performance, network connectivity, and cloud-native resources. Perform regular system upgrades, patching, and vulnerability remediations in coordination with InfoSec. Lead backup and disaster recovery solutions implementation using Veeam, Commvault, or NetBackup. Maintain clear and detailed documentation, including Visio diagrams, system inventories, SOPs, and cloud architecture diagrams. Collaborate cross-functionally to plan and execute new infrastructure projects and cloud migrations. Related Education & Experience Bachelor’s degree in information technology, Computer Science, or a related field. 12+ years of experience with a minimum of 5+ years in Windows Systems Administration, 3+ years in VMware, and recent hands-on Azure administration experience. Strong scripting background (PowerShell or Bash) for configuration and automation. Experience managing hybrid infrastructure and data center operations. You Will Excite Us If You Have Core Technical Skills Proven experience administering Windows 2012/2016/2019 (AD, DNS, DHCP). Certified Azure Administrator Associate (AZ-104) or higher preferred. Experience with Terraform or Bicep to manage Azure infrastructure as code. Hands-on experience with Azure DevOps pipelines, ARM templates, and automation workflows. Good understanding of cloud networking (VNet, NSG, VPN, ExpressRoute) and cloud storage (Blob/File/Managed Disks). VMware vSphere, ESXi administration and troubleshooting. Familiarity with Zerto, Veeam, Commvault, or other enterprise backup solutions. Experience supporting Cisco UCS, Dell EMC, or HPE physical infrastructure. Strong understanding of identity and access management – AD, Azure AD, LDAP integration. Bonus Skills Experience in AWS or GCP cloud operations is a plus. Experience with Red Hat Satellite or Linux systems (helpful in hybrid environments). Exposure to ITIL-based ticketing systems like ServiceNow. Understanding of SIEM tools, patch management, and system health monitoring. Why CommScope CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo

"At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The Control-M product line is BMC’s orchestration and automation platform. It helps the world's largest companies to automate time-sensitive, business-critical workflows. We orchestrate data and machine learning pipelines, supply chains, production lines, financial transactions, and other processes in complex IT environments worldwide. We continuously grow by adding and implementing the most cutting-edge technologies, conducting innovative Just Do It marathons, thinking about new features to add and investing in our employee training programs! BMC is looking for a Product Support Development Manager (C++) to oversee product R&D support and patch development efforts. In this role, you'll have the opportunity to build and lead a talented team of ~10 engineers from the ground up, tackling high-impact issues, enhancing product reliability, and delivering exceptional value to our customers. From managing patch cycles to collaborating with cross-functional globally distributed teams, you'll be at the forefront of ensuring our software meets the highest quality and performance standards. If you're passionate about innovation and problem solving. If you love building collaborative, high-performing teams from the ground up. If you're looking for a company with a positive, empowering culture that truly values people – this is the role for you! Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Build and lead a team of ~10 engineers in product support and patch development for mission-critical software. Develop and implement diagnostic tools and processes to enhance product performance. Collaborate with product teams to define requirements and prioritize development tasks. Manage patch development cycles, ensuring timely delivery and quality assurance. Oversee people-related responsibilities, including leading the hiring process, delegating tasks, prioritizing workloads, and providing guidance to ensure team success and individual growth Foster a sense of urgency within the team to meet project deadlines. Encourage continuous learning and development among team members. To ensure you’re set up for success, you will bring the following skillset & experience: Bachelor’s degree in computer science, Engineering, or a related field. 7+ years of overall software engineering experience, out of which at lease 3+ years in a people management role 3+ years of experience in C++ software development Deep proficiency in Linux OS. Solid understanding of database technologies (PostgreSQL, MySQL, Oracle). Excellent problem-solving skills and a sense of urgency. Ability to build and lead effective teams, fostering collaboration and growth. Self-motivated with a strong desire to learn and adapt. Great communication and interpersonal skills Whilst these are nice to have, our team can help you develop in the following skills: Experience with Java. Experience with messaging systems (Kafka or similar) Experience building teams from scratch Experience working in an enterprise product-based company Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Req ID: 326519 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Windows Engineering - Systems Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Responsibilities Work with a global team of highly motivated platform engineers and software developers Participate in full platform product lifecycle for windows based solutions: analysis, technical design, testing, release, and support. Evaluate and test commercial solutions to help drive "Buy vs. Build" decisions Engineer and maintain automated Windows builds to support desktop on virtualized and cloud environments Execute performance testing of new desktop and server builds on various virtual and physical platforms Basic Qualifications In-depth knowledge in Windows OS internals including Group Policies, Windows Defender, Windows Networking stack, OS build engineering and deployment Experience engineering, managing and supporting environments involving VDI (Citrix, RDS), and Microsoft Desktop and Server platforms (Windows 10, Win11, Server 2016+) Experience in automation, anomaly detection and predictive analysis Experience with Windows Systems Management and Patch management Technologies (SCCM, MECM, Group Policy and WSUS) Extensive experience with one or more scripting technologies: PowerShell, VBS, SQL, Windows Batch Experience with Windows build engineering, particularly experience with SCCM and MDT Experience in supporting secure infrastructure solutions involving DMZ Environment Preferred Qualifications Enterprise-level Financial Services experience is preferred Team player who is able to work in a fast paced, environment Strong verbal and written communication skills Strong analytical and problem solving skills Experience with public cloud environments (AWS Certified Solutions Architect or equivalent) Strong communication skill and able to work with remote counterparts internally and manage external vendors Familiar with Linux, Middleware, Networks, Storage, Email, Mobile Applications, Voice/Video/Multimedia Systems and Market Data Systems About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Req ID: 320092 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Analysis Senior Associate : EPM Patch Management / Software Distribution to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Description: Overview: We are seeking a skilled Sr. System Administrator with a strong background in patch management (including 3rd Party Patching & Vulnerability Remediation) to join our dynamic IT team. This role is pivotal in ensuring the stability, security, and optimal performance of our organization's IT infrastructure through effective deployment and management of patches and updates via SCCM & Intune. Responsibilities: SCCM Administration: Configure and maintain System Center Configuration Manager (SCCM) for operating system deployment and patch management. Create and manage SCCM collections, queries, and deployment packages. Monitor SCCM health, troubleshoot issues, and perform regular maintenance tasks. Patch Management: Develop and implement patch management strategies and policies to ensure timely and effective deployment of security patches and updates across all endpoints. Coordinate patch testing, evaluation, and deployment schedules in alignment with business needs and maintenance windows. Stay updated with industry best practices and emerging trends in patch management to enhance system security and reliability. Endpoint Management: Manage endpoints across the organization, ensuring compliance with patch levels and configuration standards. Automate endpoint configuration and software deployments using SCCM to streamline operations and improve efficiency. Documentation and Reporting: Maintain comprehensive documentation of SCCM configurations, processes, and procedures. Generate regular reports on patch compliance, deployment status, and system health for stakeholders and management. Collaboration and Support: Collaborate with IT security teams to prioritize critical patches and vulnerabilities. Provide technical support and guidance to other IT teams and end-users on SCCM-related issues and patch management practices. Qualifications: 3 years of relevant experience or equivalent combination of education and work experience. Demonstrates a good understanding of SCCM Software Updates including 3rd Party Patching and Vulnerability Management Detection & Remediation. In-depth knowledge of configuration management principles and best practices. Preferred skills: SCCM Patching Patch Compliance Reporting 3rd Party Patching; ADR Vulnerability Management, Detection & Remediation Microsoft Endpoint Manager Admin Center Configure Update Ring Defender Security Center Device Compliance Assessment Endpoint Analytics Compliance Policy (Intune) Auto upgrade policy Windows Update for Business About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Purpose Responsible for Procurement of Data Center Services like Facility Management Services (MEP), Security Services, House Keeping Services, Consumables, Racks, PDUs, Patch Cords, Optical Fiber, Annual Maintenance Contracts of various Infra equipment, Admin related Misc Items/ Services etc. for Data center business Role Description Key Responsibilities Cost Effective Procurement of various Services like Facility Management Services (MEP), Security Services, House Keeping Services, Consumables, Racks, PDUs, Patch Cords, Optical Fiber, Annual Maintenance Contracts of various Infra equipment, Admin related Misc Items/ Services etc. as needed in Data Center operations. Floating enquires of various requirements to Vendors and expediting offers from them. Techno-commercial evaluation of offers and negotiation with Vendors Preparing detailed commercial comparisons of vendor proposals, considering factors such as cost, quality, delivery timelines, and other terms. Obtain approvals from relevant authorities according to established approval flows. Preparing Purchase Order along with detailed Terms & Conditions. SLA formulations for various supplies & services required for Data Center. Ensuring compliances of Procurement SOPs. Identify opportunities for innovation and process improvement within the procurement function. Ensuring TOT to adhere timely actions and faster turnaround of PR to PO. Ensuring OTIF-D of supplies & services as per the Contract terms. Purchase Order / Contract Life cycle management. Managing effective Vendor Relationship Management. New Vendor Evaluation & Development to maintain competitiveness and high quality standards. New Vendor on-boarding process. Vendor Performance Evaluation & Monitoring on regular intervals. Coordination with various internal & external stakeholders. Support Pre-sales team for various RFPs including Govt bids. Knowledge of SAP-MM Module for releasing Purchase Order. Maintain accurate records / MIS of product purchases, contracts/Non-Disclosure Agreements, and vendor communications. Familiarity with ISO procedures of 9001 / 14001 / 45000 / 20000 / 22301 / 27001. Qualifications And Experience EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required) BE/B-Tech or equivalent with Electronics & Communication or Electrical Engineering or Mechanical Engg. MBA-Operations/Supply Chain will be added advantage RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required) 3-5 years procurement experience in various Service Contracts. Must have procured Service Procurements like Facility Management Services (MEP), Security Services, House Keeping Services, Consumables, Racks, PDUs, Patch Cords, Optical Fiber, Annual Maintenance Contracts of various Infra equipment, Admin related Misc Items/ Services etc Must be aware of various compliance matters for hiring Services, Commercial matters etc. Must have knowledge of different Contract Terms & Conditions. Proficiency Microsoft Office Suite (esp Intermediate to Advance excel proficiency, MS Word, Power Point). Knowledge of SAP-MM Module. Must be aware of Inco-Terms. Should be excellent in communication skills written & verbal. Should be target oriented and achieve goals. Should be high in integrity, persuasive in nature and convincing others. Good in analytical skills and quick learner. Ability to thrive in a fast-paced environment and adapt to changing priorities. Good Team player & go-getter. Worked with similar industry of Data Centre

Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com. Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Brief Team/department Description Our Digital team at Azurity IT Team is building new capabilities utilizing cutting-edge Digital Enterprise Applications we are looking for a dynamic, growth mindset, self-learning, change inspired, Take risks, Functional Consultant SCM Specialist. Job Summary: Provides functional support for Oracle Fusion SCM modules, focusing on P2P, O2C, SCM Planning, Inventory lifecycle management, manufacturing, Including Warehouse Management, Asset Management Maintenance processes. Job Description Provide end-to-end support for P2P, O2C, SCM Planning and manufacturing processes Handle PO/requisition issues, receiving discrepancies, and catalogue errors Manage supplier registration and qualification workflows (SQM) Support inventory transactions, BOM setups, item creation, and validations Participate in UAT, enhancements, and patch testing Work closely with technical team for FBDI, OIC, and reporting requirements Experience Required: 1–2 full-cycle SCM implementations, with support exposure Experience: 8–12 Years Modules: Purchasing, Inventory, Order Management, Supplier Portal, Self-Service Procurement, Manufacturing, Product Hub Qualifications: Bachelor’s degree in supply chain, Engineering, or related field, MS / MBA/ MTech in SCM Certifications (Mandatory): Oracle SCM Cloud Certification Key Skills: P2P, O2C, Procurement Config, Inventory Transactions, Supplier Portal, FBDI/OIC Coordination, SCM Planning, Inventory lifecycle management, manufacturing, Including Warehouse Management, Asset Management Maintenance processes. Soft Skills: Strong Communication, Collaboration, Product Roadmap, Growth Mindset, Ability to Navigate challenges during conversation with Stakeholders. By applying for this role, you confirm that you are mentally and physically capable of fulfilling the job responsibilities detailed in the job description without any restrictions. If you have any concerns or even the slightest disability that may affect your ability to perform the job, please inform HR in advance.

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a Senior Manager - Product Support in our ever-evolving Worldpay Total Team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About The Team Our Customer Experience Worldpayers are at the heart of it all — enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they’re always finding ways for us to grow together. This candidate will work closely with TSO – Technical Service Owner or Worldpay Total , Managing Production application environment, ensuring Application Availability, managing BCD & DR Activities. Managing Application Capacity Planning, Managing Performance test & PCI audit . Team Management is key aspect of this role. What You’ll Own Managing Business Application Production environment & service / business as usual Ensure Technical support and escalation points of contact are available in and out of office hours Change Board attendance to represent not only changes raised by the technical teams but also to review and assess changes that could possibly impact the stability and availability of our infra Incident management attendance and post incident reviews to ensure that any impacts to our infra are clearly understood and the resolution steps and activities are followed to avoid future issues Release management support to ensure that planning across the team in each of the environments (DevTest, pre- production, UAT and production) is in line with agreed process and that testing is rigorous and diligent Due to the nature of Worldpay’s business in the payment area, PCI security compliancy is hugely important. This role must always maintain a focus on security policy adherence Technical resource allocation to satisfy demand for live service support for the Digital products. This requires close relationships with the Application Support and development teams to maintain early visibility to support improved resource planning. Resource planning / contract negotiation to ensure that the demand live service project delivery is satisfied with a forecasted resource pipeline. The ability to identify, assess and quantify the effort associated with future work and to plan this effort into the resource pipeline. Technical capacity and performance planning; work with other Infrastructure and Applications colleagues to assess impacts on the environment associated with proposed projects and environmental changes Commercial and licensing planning; work with Strategic Sourcing Management and license management partner to assess commercial impacts associated with proposed projects and environmental changes Identification of gaps as a means of improving the underpinning technologies and process associated with Infra and Databases Provide leadership for all ITSM processes for Worldpay – including Capacity, Change, Incident, Problem and Configuration Management. Identify and escalate issues that may breach respective performance targets, prepare RCA and communicate. Support and drive Service Management driven initiatives, i.e. Problem Management, Trend analysis Responsible for managing Patch and release management. Highlight risk and SPOF and prepare mitigation plan. Define and Implementing IT policies and procedures. Support audit and compliance tasks. Prepare Rota for team and support global team. Responsible for ensuring robust IT disaster recovery and business continuity processes and the associated documentation are in place Managing Day to Day activities [Change, Incident, Service request] related to DBA and Linux team. Support TSO , L3 application & operation team . What You Bring Core Understanding of JAVA , Splunk ,linux, AWS, Incident Management, Problem Management 8-10 years of Team Management. Worldpay Values Determined - You stay open – winning, and failing, as one. Always looking for solutions that add value. Inclusive - You collaborate, encouraging others to perform at their best, always welcoming new perspectives. Open - You work across borders, working with your team to achieve your collective goals. What Makes a Worldpayer What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. (Susmita Tripathy) Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Summary The role is to deliver support to end users in the organization for various types of applications hosted on supported platforms to fulfil business objectives efficiently and effectively. Major Tasks, Responsibilities, and Key Accountabilities ● Need a high level of technical knowledge about Windows server including Active Directory, DHCP, DNS, WSUS, and WDS. ● Maintain overall ownership of employee’s technical issues & service ensuring that they receive resolution within a reasonable time frame. ● Interact with employees via chat to assist in troubleshooting, identify root cause, and provide technical support when needed. ● Assist in Problem Management by identifying recurring issues and recommending permanent solutions. ● Continuously seek process improvements within IT Operations Support ● Proactively host training sessions and develop guides to support end-user education ● Develop technical documentation to add to the department knowledgebase to ensure appropriate knowledge transfer and sharing. ● Assist Network and Systems Engineering /Solution teams with hands on support of network and server equipment ● Perform routine/scheduled audits of the computers. ● Patch Management and Vendor Management. ● Maintain IT inventory and asset configuration documentation. ● Ability to work independently and in a team environment. ● Workaround if incident cannot be resolved. ● Discusses issues with users and translates issues to determine appropriate technical solutions ● Demonstrates consistency and reliability. ● Excellent interpersonal and communications skills. ● Excellent time management, decision making and organizational skills. Should have experience in – ● Gsuite, Fortinet firewall, Bitdefender, Bit locker, Ivanti end point management, Group Policy. Preferred Qualifications & Experience. ● 5-7 years of experience in IT Infrastructure. ● B. E, B. Tech, MCA, MSc-IT or equivalent degree. ● CCNA , MCSA or N+ certifications will a plus. ● Demonstrated effective verbal, written, and organizational skills. ● Strong troubleshooting and analytical skills.