3391 Outbound Process Jobs - Page 18

About the Role: We are looking for dynamic and customer-oriented individuals to join our team as Customer Success Associates . This role is ideal for someone who is enthusiastic about helping customers, has excellent communication skills, and a basic understanding of sales. If youre passionate about customer service and want to kickstart or grow your career in a fast-paced domestic voice process, wed love to hear from you! Job Title: Customer Success Associate Location: Pune (WFO) Work Type: Full-time (6 Days Working) Shift: Rotational Shift | Day Shift (till 8 PM) 1 Rotational Weekly Off Target: Only 1 sale per day Key Responsibilities: Handle incoming and outgoing calls to support customers effectively. Address customer inquiries and resolve issues promptly with a positive attitude. Understand customer needs and provide appropriate solutions or alternatives. Build and maintain strong relationships with customers to enhance satisfaction. Identify upselling or cross-selling opportunities where applicable. Work collaboratively with internal teams to ensure customer issues are resolved. Maintain accurate records of customer interactions and transactions. Key Requirements: Graduation in any discipline. Excellent verbal communication in English and Hindi (proficiency in Marathi is a plus). Clear pronunciation with no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence). Strong interpersonal, listening, and problem-solving skills. Sales acumen and ability to identify customer needs. Experience in Domestic Voice Process is preferred but freshers are welcome . Why Join Us? Opportunity to work in a customer-centric and fast-growing environment. Training and development support for career growth. Exposure to both support and sales aspects of customer engagement. Friendly, inclusive, and team-driven workplace.

Role & Responsibilities Manages and oversees the activities of a team of OSRs, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metric, and provides the necessary support and assistance in order for metrics to be improved on, attained, or exceeded. Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback giving), as well as data reporting on the teams performance. Performs administrative duties for the team, motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company. Ensures that each team member meets / exceeds his or her goals and metrics on a daily, weekly, and monthly basis. Conducts performance management activities for team members supervised, handles escalations, and maintains transparency with the group on team / individual performance achieved. Analyzes and determines what affects agent / team performance, establishes solutions. Prepares and submits reports on team performance to the Operations Manager. Manages the queue to drive operational efficiency. Preferred Candidate Profile Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible) Minimum 2 Year of experience as Team Lead is required in Inside sales/B2B Sales/Outbound Sales(B2C). Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range Medical Insurance Life Insurance

Role & Responsibilities Performing outbound/inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Preferred Candidate Profile Qualification : UG, Graduate, Post Graduates can apply Mandatory International BPO experience required Minimum 1 year of experience is required in Inbound Sales/Outbound Sales/B2B or B2C Sales/Debt Collection Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Salary Range: 4.51 LPA - 4.75 LPA + Variables based on performance Medicare Facility (free online consultation with Doc) Working Model: 24*7 (work from Office) Location: Gurgaon/Noida Free pick up and drop facility will be provided within 35 Kms range. Medical Insurance Life Insurance

Job description "JobShop is Hiring for Multiple Call Center Roles!" Apply to one company, access jobs with many! Immediate call center openings in Bangalore. Join the best BPOs with JobShop's help and start your journey today. Freshers and experienced pros welcome! Please call HR Shefali on 7975181576 We are looking for Process Associates for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions, and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Shefali on 7975181576 Roles and Responsibilities: Listen to customers' concerns, issues, and questions. Resolve customer concerns and answer questions to the best of your ability. Maintain a positive attitude and calmly respond to customer complaints. Open new customer accounts. Refer issues and questions to managers if necessary. Job Details: Customer Support Executive Technical Support Executive Fresher/Experienced Work From Office Salary Package up to 4.5 LPA 24/7 Shift Please call HR Shefali on 7975181576 Or visit jobshop.ai to explore all open jobs in your city. PLEASE DO REFER YOUR FRIENDS! Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Education: UG: Graduation Not Required

Great Opportunity to make their career with Transcom! HR Connect-Ms.Zoya Shamsi-7251000195 (11am-5pm) Introduction Are you passionate about building a career in sales and customer success? Heres your chance to work with a reputed brand and contribute to one of the fastest-growing sectors in India Health & Life Insurance . We are hiring dynamic individuals for the role of Customer Success Associate . Company Overview Transcom is a global leader in customer experience and business process outsourcing. With a strong presence across various domains, Transcom delivers excellent customer service solutions and empowers employees with growth-driven opportunities. We are now expanding our domestic health and life insurance vertical and looking for enthusiastic talent to join the team. Job Overview As a Customer Success Associate in the Health & Life Insurance process, you will play a key role in engaging with potential customers and helping them choose the right insurance products. This is a domestic outbound process where your primary responsibility will be to connect with interested leads, understand their needs, and guide them through suitable insurance plans. Key Responsibility Areas (KRA) Engage with interested leads to promote and explain suitable insurance products. Understand customer needs and recommend insurance plans that match their requirements. Resolve customer queries with a consultative approach, maintaining a professional and empathetic tone. Ensure accurate documentation and compliance with process guidelines. Maintain high customer satisfaction and sales conversion rates. Skills Required Excellent communication skills in English and Hindi Clear pronunciation and grammar; no MTI (Mother Tongue Influence) or RTI (Regional Tone Influence) Strong interpersonal skills with confidence in sales conversations Basic computer knowledge and ability to handle tools and scripts Versant Level 6 certified (required during the selection process) What We Offer Salary: Freshers: Up to 25,000 CTC Experienced: Up to 30,000 CTC (based on last drawn salary) Attractive incentive structure and performance-based growth Opportunity to work in a stable, reputed organization Learn and grow in the booming insurance sales domain Supportive team culture and professional development opportunities

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. Your typical day will involve accurately defining client issues and interpreting and designing resolutions based on deep product knowledge. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in problem-solving discussions.- Provide ongoing support to clients, ensuring their issues are resolved in a timely manner.- Interact with clients to accurately define and understand their issues.- Utilize deep product knowledge to interpret and design effective resolutions.- Collaborate with the team to continuously improve system performance and client satisfaction.- Stay updated with the latest product developments and enhancements.- Contribute to the development of knowledge base articles and documentation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Good To Have Skills: Experience with incident management tools.- Strong understanding of IT service management principles.- Excellent communication and interpersonal skills.- Ability to troubleshoot and resolve technical issues.- Knowledge of ITIL framework and best practices. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

-Process:- Inbound And Outbound Voice Process -Fresher/ experience both can apply -HSC pass can apply --freshers Salary-12k TH To 18k + incentives Shift timing:- 9:30am-6:30pm -Good communication required -looking for immediate joiner Required Candidate profile min qualification HSC Job Location:Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sayali:- 9158043197 Perks and benefits Provide Huge Incentive and PF facility

- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR SAYALI : 9158043197 Perks and benefits High Incentives and growth opportunities

3+ years of banking Voice experience of 4+ years of any Voice experience is a must. Rotational week off Rotational shift Excellent Communication in English is a must. Cab is available Call 7200550458, 9361349589, 7092982513 Required Candidate profile CTC 3L to 6L based on the experience. Work from office

Profile: Customer sales executive Salary: 18,000 – 20,000 per month Location: [NOIDA] Job Type: Full-Time YOUR REGARDS MUSKAN RAWAT [HR] 7302081359[Whatsapp/call] Email: hr.muskanrawat.miplservices@gmail.com

Candidate need to call on Hot leads to convince the customer about Insurance product Required Candidate profile Must be comfortable in sales profile Perks and benefits 24k ctc and to 27k ctc monthly

•Hiring for Motor insurance premium sales executives hiring •Staying updated with the latest ways to retain customers •Convert the potential leads into the sales •Sales health insurance through ACKO online portal. Contact no.-Ms.Rabeya - 62918 16768 Required Candidate profile • Must have Excellent communication skills in English. • Experience in B2C in Health insurance Sales. • Minimum 2-year sales experience required. • Under grad or Graduation both can apply. • Age -30. Perks and benefits 24k ctc and to 27k ctc monthly

-Process- Loan Recovery, Collection Voice Process -Experience- fresher/experience, Immediate joiners -Good communication skills Hindi & Marathi and Basic English -Salary: Fresher- upto 13k + incentives -Experience - upto 16k + incentives Required Candidate profile -Candidate should be willing to work from office. -Job Location: Shivaji Nagar, Pune -To schedule your interview Call or send your CV through WhatsApp -HR Swapnali:- 9822946582

Hi Jobseekers, Greetings from ShiningStars ITPL! We are looking for enthusiastic and customer-focused individuals to join our growing Customer Support team in Kolkata. As a Customer Care Executive, you will be responsible for handling customer queries, resolving issues, and providing an exceptional experience across voice platforms. Job Title: Customer Care Executive Location: Kolkata Industry: BPO Employment Type: Full Time Experience Required: 0-3Years Salary: Upto 3LPA(Depending on experience) Working Days: 5/6 Days (Rotational Shifts) Role & responsibilities Handle inbound/outbound calls, emails, or chats from customers. Resolve customer complaints in a timely and efficient manner. Provide accurate information regarding products/services. Maintain customer records by updating account information. Escalate unresolved issues to the appropriate teams when needed. Meet performance metrics. Preferred candidate profile Minimum Qualification: 12th Pass or Any Graduate. Excellent communication skills (English and Hindi). Ability to work in rotational shifts. Freshers and experienced candidates both can apply. Good problem-solving and interpersonal skills. Basic computer knowledge and typing speed. Interested candidates can apply directly through Naukri or send their CV in Whatsapp 9453915028 [Anshika Tiwari]. Shortlisted candidates will be contacted for interviews. Also, you can connect with - 9450957497 HR Shrasti Thanks and Regards Anshika Tiwari [9453915028] HR Executive

Responding to customer queries Via various channels. Guiding customers with clear and accurate information about products, services, and company policies. Location- Chennai, Teynampet. Required Candidate profile Qualification - Degree ( 2021, 2022, 2023, 2024, 2025) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Basic Knowledge about Cibil score Salary: Fresher- Upto 12k in hand + incentives Experience- Upto 14k in hand + incentives. Rotational Week Off Rounds of interview :- HR, Ops. Preferred candidate profile HSC is mandate Job location: Shivaji nagar , Pune We are currently hiring! To schedule your interview, please call or send your updated CV via WhatsApp to: HR Swapnali:- 9822946582 We look forward to hearing from you!

Requirement- IDFC Cross Sales Voice Process Need - Average Communication Salary upto - 20k Freshers can apply Min qualification- HSC Work Location: Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Ashwini Mob No:- 9923656681

-Process:- Inbound And Outbound Process -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Ashwini:- 9923656681 Perks and benefits High Incentives and growth opportunities.

-Required Fresher/Experience -Min HSC pass out -Salary: Rs 11,000 TO 16,000 in hand -Basic Knowledge of computer -Language- Marathi, Hindi, required Average English. -Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Dhanshree :- 9765799435 Perks and benefits Attractive Incentives and Joining Bonus.

Process:- Voice Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: Up To Fresher 11,000 To 14,000 Inhand+ Incentive Salary: Up To Experience:-14000 To 16000 inhand + incentive Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree :- 9765799435

WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY FOR FRESHER 24K INHAND FOR EXPERIENCE UP TO 32K INHAND UG/GRAD BOTH CAN APPLY WITH THE EXCELLENT COMMUNICATION SKILLS CONTACT 9971235034 KAPIL HR

Role & responsibilities 1. Candidates must have experience into handling a good team size ( 10 +) and must be aware about his KRAs and KPIs. 2. Candidate must be from Outbound Process. 3. Candidate should have strong knowledge of Attrition, Shrinkage and Manpower calculation. 4.Candidate must have experience of 1.5+ years on the same designation. 5. Candidate should be aware of Dialer / Tele sales / Lead Generation / Lead distribution / Tracking Team Target / Implementing Sales strategies. Preferred candidate profile Preferrable from telesales , outbound sales, inside sales , B2C sales Background Perks and benefits Unlimited Incentives GMC Flexi Benefits Interested candidates can share their updated CV at Kanishkabisht@policybazaar.com or whatsapp at 9582253267 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Current Loc

Job description Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 28k Location : Marathahalli Email & Chat Support 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* ECPL : International Non Voice & Sales Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction Sales Salary upto 45k 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanhalli Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Genisis : Domestic Customer support Graduation Fresher 18k Experience 28k 6Days working sunday Off Location : Whitefield Eng & Hindi First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9741709926] Email: [priyakarthikpk93@gmail.com] Name: PRIYA HR

Process :-Outbound Process-Telesales HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30to6.30 Salary- 12,200+Unlimited Incentive every month Immediate Joiner Job–Hiring Now! CALL:-HR Saloni:-9689518944 Required Candidate profile Minimum HSC required. Perks and benefits Team Parties, Friendly Workplace, Holidays

Marathi /Hindi & Basic English Communication. Sal :- 12k To 18k Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above To schedule your interview send your CV through WhatsApp Or Call number mentioned below HR Gaurav:- 7796427055 Job Location: E-Space, Viman Nagar,Pune, 411041