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0 years

0 Lacs

India

Remote

Required Skills- Strong Cisco expertise - Catalyst, Nexus, ASR,am BGP, IBGP, OSPF, EIGRP, dynamic routing & Switching protocols and troubleshooting. Hands-on experience supporting Cisco networking equipment, Catalyst, Nexus, ASR. Excellent communication, analytical, problem-solving, skills Knowledge of the Cisco Capital/Leasing and Cisco Lifecycle Services (CLS) Participate in implementation of enterprise-wide Cisco solutions Maintain, troubleshoot, and optimize all Cisco networks Identify and resolve network issues Perform network performance analysis and configuration management Ensure network security and vulnerability assessments Ensure network security and vulnerability baselines are operational Perform network aspects of enterprise-wide installations as needed Develop documentation for use in troubleshooting and resolving network issues Prior experience in Implementation and migration projects involving above-mentioned technologies is mandatory. Strong troubleshooting and problem-solving skills. Positive, communicative, and customer-oriented attitude.

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2.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

What You Will Do As a Network Support Engineer, you will be tasked with delivering exceptional technical support to our clients and partners. Primary responsibilities will involve troubleshooting and resolving issues across the Meraki product line, including wireless access points, security appliances, and switches, as well as other related technologies. You will also play a key role in collaborating with cross-functional teams, like Engineering, Product Management, and Sales! Responsibilities Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues. Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing. Diagnose and resolve a wide range of complex network-related issues, including wireless, security, switching, IoT, and other Meraki product-related issues. Work closely with Escalations, Engineering, Sales, PM, and other Cisco teams to resolve critical cases efficiently. Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services. Read and analyze packet captures using Wireshark. Keep up with the latest Meraki features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings. Leverage acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles. Proactively use available resources and follow leadership guidance to develop professionally within your role whilst aligning with business objectives. Who You Are As a creative problem solver, you care deeply about what matters to our customers, partners, and colleagues. Using your advanced communication skills, you build meaningful customer relationships while responding quickly and efficiently to customers’ inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with our team. Minimum Qualifications Solid understanding of network technologies (including firewalls, content filtering, routing/switching, VLANs and wireless) and hands-on experience with configuring and troubleshooting these technologies in real-world environments. Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, UDP, RADIUS 802.1x, OSPF, etc. 2-5 years of experience in supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers. 2-5 years of experience in computer networking related problem solving, critical thinking, and troubleshooting. Demonstrated ability in troubleshooting WiFi networks. Preferred Qualifications Experience acting as a primary point of contact in customer escalations. Proficiency in both written and verbal English communication, with the ability to convey complex technical concepts clearly and concisely. Capable of effectively communicating with internal and external partners, fostering strong working relationships and collaboration. Outstanding customer service skills, with a focus on understanding and addressing customer needs promptly and effectively. Excellent time management skills, demonstrating the ability to prioritize multiple tasks, follow through on commitments, and maintain attention to detail. Collaborates within cross-functional teams, fostering a supportive and inclusive environment. Able to provide constructive feedback to peers when needed. Networking certifications: CCNP, CWNA, etc. Why Cisco Meraki As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We are seeking a skilled and motivated Network Engineer to join our dynamic IT team. The ideal candidate will be responsible for designing, implementing, and maintaining our organization's network infrastructure. This role requires a deep understanding of IT infrastructure, including various networking protocols and technologies. The Network Engineer will play a crucial role in ensuring the reliability and security of our network systems while providing support for mobile devices and Windows environments. Duties Design, implement, and manage network solutions to meet organizational needs. Configure and maintain firewalls, routers, switches, and other networking equipment. Monitor network performance and troubleshoot issues related to TCP/IP, DNS, and other protocols. Support the integration of Meraki solutions into the existing network infrastructure. Manage Group Policy Objects (GPO) to ensure proper configuration across Windows environments. Provide technical support for mobile devices connecting to the network. Collaborate with cross-functional teams to enhance overall IT infrastructure. Document network configurations, processes, and procedures for future reference. Communicate effectively with team members and stakeholders regarding project updates and technical issues. Requirements Proven experience in managing IT infrastructure with a focus on networking technologies. Strong knowledge of networking protocols including TCP/IP and DNS. Familiarity with firewall configurations and security best practices. Experience with Meraki products is highly desirable. Proficiency in managing Windows Server environments. Ability to communicate complex technical concepts clearly to non-technical stakeholders. Strong problem-solving skills and attention to detail. Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus but not mandatory. Responsibilities Network Design and Implementation Applying Knowledge of Networks, Industry Trends, and Field Data towards implementation and operations. Datacenter or Network Site Development – Create bill of materials and translate high-level design into low-level design and collaboration. Design Reviews and Quality Assurance – Participate or contribute to network design or code reviews. Maintain and Operate Networks Monitoring, analyze & debugging, and Troubleshooting network infrastructure; participate in on-call/Designated Responsible Individual (DRI) duties and create root cause analysis for network incidents. Continuous Improvement, testing and validation of network devices. Deployment Management - Work within a team of engineers to manage network deployments, work with a machine-readable definition of the network deployment. Troubleshooting of network routing protocols (e.g., IPv4, IPv6, OSPF, BGP), TCP/UDP/HTTP(s), and overlay technologies such as EVPN, VXLAN, MLAG. Network and Security management expertise to drive compliance against security objectives. Supporting People and Execution Collaboration - Collaborate within and across teams by proactively sharing information with an appropriate level of detail for their audience; overcome obstacles by resolving conflicts and issues across interdependent teams and engage with partners and stakeholders so issues can be resolved, and mutual objectives are met. Mentorship / Development - Mentor and provide feedback to other engineers, while also proactively seeking mentorship and feedback from others; share ideas and insights for improving team-oriented behaviors, including DevOps and live site handling skills. Qualifications Required Qualifications: 5+ years technical experience in network design, development, and automation OR Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Engineering, Information Technology, or related field AND 2+ years technical experience in network design, development, and automation. OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in network design, development, and automation. Experienced with layer 2 analysis and troubleshooting TCP/IP routing & switching. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 3+ years Scripting skills (Perl, Python, PowerShell, and C# are preferred, but not a strict requirement) in both Linux and Windows environment.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Responsibilities • Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. • Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). • Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. • Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. • Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. • Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. • Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). • Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. • Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. • Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. • Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. • Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. • CCNP Equivalent Certifications with around 5 years’ experience. • Should be able to Multitask & involve in multiple projects at a time. • Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏ Mandatory Skills: Cisco Routing and Switching . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Role: Network Presales Solution Architect Location: Noida / Chennai /Bengaluru (Hybrid) Experience: 7 yrs and above Job Description: The individual will be responsible for leading client engagements, RFP responses, developing service offerings and participating in pre-sales process including development of proposals and estimates. This role required technically strong individual with diverse Enterprise networking, Data Centre networking, Routing &switching competencies who is confident under pressure and has demonstrated these skills in large scale Network Infrastructure designs as well. Responsibilities This role will involve the RFP/RFI process as well as bespoke solutions in collaboration with Product teams/vendors, ensuring accurate verification, technical design vetting and overall cost and quality for the correct design and implementation. Coordination and oversight of Third-Party Providers for solution components. Work with them to create and freeze the Bill of material. Assess and understand the client’s business requirements, translating and recording these into formal network solution requirements. Responsible for the development of a convincing solution strategy regarding current, intermediate, and future mode of operations including migration approach. Design and develop an end-to-end network solution design to meet the agreed network solution requirements while taking into consideration the economic parameters and competition. Participate in due diligence meetings with customer to gather more information on proposal/information request and environment. Successfully defend proposed techno-commercial solutions as part of the pre-sales process. Prepare Proposal documents including proposals, pricing sheet, solution presentations against RFP’s/RFI’s. Contractual documents such as Statement of Work, Resource Unit Definitions etc. Understanding new data technologies/products and position them in relevant solution proposal. Keep himself/herself up to date with latest products features, licensing, architecture, and price. Defend end-to-end data solutions to customer/internal stakeholders. Working closely alongside other technology owners for optimal solution design in-line with the overall proposed solution. Work with OEM / Partners to ensure an appropriate solution is proposed during Presales Cycle. Knowledge & Experience Understanding of various areas under Network domain - Data Center LAN technologies and platforms Data center design and solution Data Center LAN sizing and architecture Cisco ACI SDN architecture Wide Area Network technologies WAN connectivity architecture and solution SD-WAN Solutions from cloud providers such as Viptela, Velo ,Silverpeak , Fortinet, Pala Alto etc. Datacenter Networking – SDN/ACI Campus LAN and SDA TCP/IP protocol suite Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc. Wireless Networking on platforms like Meraki, Cisco, Aruba Routing Protocols OSPF, EIGRP, BGP SwitchingL2 and L3 LAN switching technologies, VLANs, IEEE802.1Q Trunking, EtherChannel etc. DHCP and DNS Technical experience with designing, installing, configuring, and supporting security infrastructure technologies, network monitoring and management tools. Certification requirements: CCNP desired and CCNA mandatory Personal Attributes Excellent stakeholder management, leadership, strategic planning, and business acumen Experience in consulting with RFIs and RFPs Experience within Network presales and/or architecture role. Strong client facing presentation skills and ability to explain technical solutions, business value and defend the solution on the customer’s level Ability to drive Workshop. Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Should be willing to travel extensively to perform the required functions. Strong English language skill, both verbal and written

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2.0 - 7.0 years

22 - 27 Lacs

Bengaluru

Work from Office

Minimum qualifications: Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. 2 years of experience in telecommunications at carrier scale working with optical network infrastructure, transmission systems, layer2/3 routers, and data services. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience in network operations, systematic troubleshooting in IP and Optical environment. Preferred qualifications: Experience in one or more of the following disciplines: Layer 1 optical transmissions systems, layer 3 routing TCP/IP, wireless networking, network design, or operations. Knowledge of NOC/TAC environment managing large-scale optical networks. Knowledge of TCP/IP fundamentals, Layer 2 and Layer 3 network configurations and network routing protocols (e.g., OSPF, IS-IS, BGP, MPLS). Ability to participate in shift work in a network operations center environment. Ability to employ troubleshooting methodology and use of creative problem solving under pressure. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Respond to network outages by providing a diagnosis of Layer 1 to Layer 3 network errors and initiate and complete network repairs. Use workflows and systems to diagnose optical Layer 1 and Layer 3 network issues to completion. Provide remote support for field operations related to network repairs. Participate in 24/7 global team shift rotations. Interface with high-level partners/providers to communicate repair status and updates as needed.

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0.0 years

17 - 19 Lacs

Bengaluru

Work from Office

Minimum qualifications: Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. Experience in network operations, systematic troubleshooting in IP and Optical environment. Experience in telecommunications at carrier scale working with optical network infrastructure, transmission systems, layer2/3 routers, data Services and DWDM. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience with TCP/IP and network routing protocols (e.g., OSPF, IS-IS, BGP, MPLS) and infrastructure with optical network installation, maintenance, and operation. Preferred qualifications: Experience in one or more of the following disciplines: Layer 1 optical transmissions systems, layer 3 routing TCP/IP, wireless networking, network design, or operations. Experience with optical network installation, maintenance and operations for a network service provider or enterprise networks. Understanding of ISP network operations or experience in enterprise/IT network infrastructure support. Ability to use, understand, and navigate EMS and NMS systems to manage optical networks. Ability to employ troubleshooting methodology and creative problem-solving. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Respond to network outages by providing a diagnosis of Layer 1 to Layer 3 network errors and initiate and complete network repairs. Use/Develop workflows and systems to diagnose optical Layer 1 and Layer 3 network issues to completion. Participate in 24/7 global team shift rotations. Provide remote support for field operations related to network repairs. Interface with customers communicating repair status and updates as needed.

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10.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Job Title Network & Security Engineer*Experience 5–10 years Key Responsibilities * Manage and troubleshoot enterprise *routing and switching* infrastructure (Cisco/Juniper).- Configure and optimize F5 BIG-IP* load balancers (LTM, GTM, SSL offloading, traffic policies).- Administer and support Citrix environments*, including NetScaler* for secure remote access and load balancing.- Deploy, manage, and troubleshoot FortiGate firewalls* (policies, VPNs, threat protection).- Implement and maintain Cisco ISE* for network access control, including 802.1X*, *profiling*, and *guest access*.- Manage and monitor Cisco WLC* and wireless access infrastructure.- Operate and automate using Cisco DNA Center (DNAC)* for policy, provisioning, and network assurance. Required Skills * Deep knowledge of *network protocols* TCP/IP, VLANs, STP, OSPF, BGP, EIGRP, NAT, ACLs.- Strong hands-on experience with F5*, Citrix NetScaler*, and FortiGate* firewalls.- Familiar with *identity-based security* and *network segmentation* using Cisco ISE. Proficient in *wireless technologies*, WLC configuration, and RF troubleshooting.- Experience using Cisco DNAC* for network automation and SDA. Expected Certifications Preferred * - CCNP / CCIE (Routing & Switching or Security)*- F5-CTS (BIG-IP LTM)*- Fortinet NSE 4 or higher*- Citrix Certified (CCA-V / CCP)*

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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

About the Role: We are seeking a detail-oriented and proactive Administrator - L1 to support our office operations and ensure smooth functioning of daily administrative activities. The ideal candidate will have 2 to 5 years of relevant experience, strong organizational skills, and the ability to handle multiple tasks efficiently in a fast-paced environment. Key Responsibilities: Manage day-to-day office operations, including coordinating office supplies, equipment maintenance, and facility management. Serve as the primary point of contact for internal staff and external vendors for administrative matters. Maintain records and documentation such as attendance logs, staff leaves, and office files ensuring accuracy and confidentiality. Support travel and accommodation arrangements for employees and visitors. Assist in scheduling meetings, preparing agendas, and taking minutes when required. Handle correspondence via email, phone calls, and in-person requests professionally and promptly. Support finance-related activities such as invoice processing, expense reporting, and basic budgeting assistance. Facilitate onboarding processes by preparing necessary documentation and coordinating with relevant departments. Coordinate with IT support for hardware/software troubleshooting and ensuring smooth technical operations. Implement office policies and procedures to improve operational efficiency. Maintain a clean, organized, and professional office environment. Assist with event coordination and logistics for company meetings, workshops, and training sessions. Qualifications & Skills: Bachelors degree in Business Administration, Management, or related field preferred. 2 to 5 years of experience in office administration or similar roles. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational, multitasking, and time-management skills. Excellent verbal and written communication skills. Ability to work independently as well as part of a team. Attention to detail and a problem-solving attitude. Familiarity with office management software and systems is a plus. Professional demeanor with the ability to maintain confidentiality. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and supportive work environment.

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

Work from Office

This role involves the development and application of engineering practice and knowledge in the following technologies: Design of mechanical systems, devices, equipment and machines; installing and maintaining mechanically functioning equipment; simulating a wide range of interactions and evaluate performance in real world scenarios; and develop prototype for manufacturability, testing and validation. Job Description - Grade Specific Focus on Mechanical Physical Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies) Active Listening Adaptability Analytical Thinking CAD & Digital Twin Design: Generative Design & Additive Manufacturing Collaboration Material Science and Recycling Process Material Science: Metals, Composite, Surface and Nanomaterials Problem Solving Product Digital Design: AutoCAD Product Digital Design: Autodesk Fusion 360 Product Digital Design: CATIA V5 Project Management Project Planning Projects & QCT Management, Supplier Management Rapid Dynamics: Crash and Vulnerability Risk Management Scope Management Specification and Requirements Management Stakeholder Management Static Stress Analysis Static Stress: Physics & Simulation Science Strategic Thinking Sustainability-Electrification Sustainability-Green Hydrogen

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4.0 - 7.0 years

6 - 9 Lacs

Gurugram

Work from Office

Job Description - Hands-on Experience on Cisco ACI Technology Implementation, Migration and understanding of ACI Architecture along with packet flow. Good knowledge on creating EPGs and Bridge Domains and should have good knowledge of VXLAN technologies. Must be familiar with ACI management like syslog/SNMP/AAA/RBAC/Upgrades of APIC. Should have good knowledge of ACI logical constructs like tenant, AAEP, BD,VRF,EPGs. Hands on SPINE and LEAF switches.

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2.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

This role involves the development and application of engineering practice and knowledge in the following technologies: Standards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Job Description - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

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3.0 - 6.0 years

3 - 6 Lacs

Thane

Work from Office

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

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7.0 - 10.0 years

3 - 6 Lacs

Chennai

Work from Office

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Datacenter - Wintel Stack.

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3.0 - 6.0 years

3 - 6 Lacs

Pune

Work from Office

> Role Overview As a Network Engineer at Wipro Technologies, you will be at the forefront of our commitment to delivering top-tier technical support and solutions to our clients. Your expertise will be key in troubleshooting and resolving network issues in a timely manner, in line with our stringent service level agreements (SLAs). Every day will present opportunities to strengthen client relationships through your knowledge of order management, communications technologies, and network configurations. In this dynamic role, flexibility in learning will be highly valued as you adapt to evolving product features and industry standards. Your ability to communicate effectively with clients from diverse backgrounds will ensure they feel supported and informed throughout their journey with us. Contributing to client satisfaction will not only enhance your professional reputation, but it will also drive your personal growth within the company. Roles and Responsibilities : Prepare the necessary configuration and validation for new customer installations and changes over live sites, including troubleshooting technical issues as part of 3rd line global support. Knowledge of Cisco hardware, including Nexus, Catalyst, and WLAN. Assume direct responsibility for completion of technical support deliverables as defined in the project plan, which encompasses Cisco routing, switching, and WLAN configuration based on customer requirements. Familiarity with network routing protocols: BGP, EIGRP, OSPF (VXLAN experience is a plus). Conduct data network fault investigations in both local and wide area environments, synthesizing information from various sources to reach effective resolutions. Demonstrate leadership in overseeing networking and facility projects. Ability to manage multiple projects simultaneously while ensuring progress and quality completion. Configuration of routing and switching equipment to meet outlined specifications. Provide remote support for on-site engineers and communicate effectively with customers during installations. Communicate with customers via email and phone to capture initial requirements effectively. Performance metrics will focus on complete and timely delivery aligned with SLA commitments. Involvement in network design, site activation, resolution of various severity level tickets, and deactivation of devices and circuits as needed. Preferred candidate profile: CCNA Global certificate or relevant training is highly desirable. Hands-on experience with firewalls is preferred, ensuring security within network operations. Familiarity with BGP, MPLS, SDWAN (e.g., Viptela, Silverpeak), Wireless (Cradlepoint), and Fortigate devices, as well as Nokia devices. Experience in ISP site installation, test and turn-up (TTU), and network troubleshooting. Additional knowledge regarding CCNP/CCNA standards or equivalent networking knowledge is essential. Comprehensive understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN protocols and demonstrated troubleshooting skills. Mandatory Skills: Order Management(Comms). Ex perience: 1-3 Years. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.

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5.0 - 8.0 years

12 - 17 Lacs

Bengaluru

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Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Technical Lead, Premium Network Services (IP) Job ID: 35466 Job Level: PT1 Job Location: Gurugram / Bangalore Function: Chief Operations Office Employment Type: Permanent Working pattern: Hybrid Why we need this role: The primary purpose of this role is to work within a team of highly experienced customer supporting engineers, with responsibility for resolving customer faults and problems occurring on Colt s IP and SDN products and services. This includes end-to-end ownership, co-ordination and management of tasks assigned to other teams and network partners. You will: Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of IP services according to product SLAs, up to 2nd Level Support. Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European SDWAN Infrastructure and a range of services according to product SLAs, up to 2nd Level Support. Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous Participate in a 24/7 shift pattern Have full knowledge of customers bespoke networks and services Join us and you will be part of a fast-growing community of like-minded experts to grow and learn alongside you in your career. Supports the execution of network operations and services including network surveillance, problem management, incident resolution and customer service assurance. What you will do: Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of IP services according to product SLAs, up to 2nd Level Support. Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous Participate in a 24/7 shift pattern Have full knowledge of customers bespoke networks and services Providing a professional interface to customers, acting as a Single Point of Contact for all their issues. Build and maintain working relationships with key interconnect partners and vendors Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre Maintain a clear and accurate record of events throughout a fault duration utilising Colt s Remedy based Fault Management System and provide regular updates as and when required Resolve or escalate faults as appropriate, according to product SLAs Technical report generation for customer RFO/RCA requests Technically manage software upgrades in co-ordination with vendor and Colt teams involved What we re looking for: Skills & Experience Must haves: Direct experience in Layer 3 Services and Technologies, including, but not limited to the following: Excellent understanding of IP Fundamentals and various Protocols, including OSPF, ISIS, EIGRP, RIP and BGP Working experience with implementing, diagnosing and troubleshooting IP Access, MPLS and Multicast VPN solutions across a pan European network Multicast Knowledge desirable Understanding the provisioning and maintaining of IP, Ethernet and Optical services across Backbone Networks Excellent knowledge of LAN (Ethernet) based products Experience in working with global providers, NOC and Field operators for technical issues A logical approach to fault finding and troubleshooting Ability to control and co-ordinate complex technical situations in a calm and professional manner Excellent customer facing skills, dealing with specialist requests regarding Overall Solutions and not limited to a single Technology. Customer focused and able to communicate effectively skills with all required parties including internal/external network partners and customers Must be able to speak & write fluent in English, second European language would be advantageous Might haves: Formal IT qualification: CCNP, CCSP, CCNA, etc. Exposure to vendor specific Transmission training and technologies Experience with ITIL Telecoms / Computer science degree or equivalent Skills Network Operating Systems Workflow Management Data Analysis Service Level Management Network Operations Standards and Procedures Network Operations Diagnostics Education A bachelor s or master s degree in Business, IT, Computer Science, Telecommunications or a relevant field What we offer you: Looking to make a mark? At Colt, you ll make a difference. Because around here, we empower people. We don t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you ll be encouraged to be yourself because we believe that s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring - take a look at Our People site including our Empowered Women in Tech.

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2.0 - 5.0 years

10 - 14 Lacs

Bengaluru

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Role Objective: The Presales consultant will be required to Lead & Manage Networking Solution for medium & Large Size enterprises, PSU s & Government Networking Opportunities and Tender cases. Proven track record in Pre-Sales, IT Outsourcing, Solution design and Network Architecting. Core Competence in the area of Solutions for Networking Infrastructure (Datacentre, Campus Networking, SDWAN, Wireless Infrastructure, Perimeter security & Pasive Infrastructure etc.). Self-motivated individual with excellent communication & interpersonal skills, flexibility and teamwork capabilities. Experience in Solution Architecture and proven ability to design complex networking solutions with capability to represent USP in competitive scenario.. The individual is responsible in providing Network -Wireless Infrastructure, LAN, WAN, SDWAN, Load Balancing, IPv6, Datacentre, network security & related passive solution and subject matter expertise within the presales/sales campaign. To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to designing a solution. Work with OEM vendors (Extreme Networks, Cisco, HPE Aruba, Juniper, CommScope, Molex are preferred & Fortinet, Radware, F5, Solarwind, Everest etc. are added advantage) and develop technical peer relationships. Understanding of Networking Protocols (OSPF, BGP, ISIS etc), Campus SDN Solutions (SDA, Campus Fabrics etc), Datacentre Technologies (VXLAN, VTEP, IP Fabric, EVPN etc.), Wireless Standards (WIFI 6, WIFI 6E, WIFI 7 etc.). Assist the sales team in qualification, pursuit and closing of opportunities. Promote the Network portfolio consists of Wired & Wireless LAN, WAN, SDWAN, Datacentre with the customer, positioning best fit solutions that meet/enhance the clients IT Infrastructure. Develops, monitors client relationships and status of ongoing engagements, pipelines and other opportunities. The ability to research and keep on top of industry developments in field of IT Networking & Datacentre Solution. Assess risks imposed by technical solutions and advise clients of Network, Wireless Datacentre standards, best practices, and solutions to address client s needs. Architect solutions and respond to proposals for enterprise customers, meeting basic requirements and also identifying and proposing transformation solutions. Consult with internal delivery groups to validate solutions and effort estimates, develop cost models and work through governance forums for solution review and approval. Work closely with the technical community to ensure that technical knowledge is maintained and that project work can be accurately scoped. Proactively shares knowledge with the team and supports development of junior team members. Participates in project-specific technical discussion with internal team and Client. Working with the central bid office, take technical responsibility for responses to large RFI/RFPs Deep understanding of IT infrastructure landscape (Networks, Datacentre, SDWAN, NMS and End User Networking) /Business Finance Understanding and acumen. Product OEM and Partner Relationship Management Strong Verbal and Written Communication Skills Presentation Skills, Negotiation Skills, Financial acumen/deal structuring. Delivering presentations and demonstrations to prospective and current clients Strong industry experience, especially across India market #LI-LK1

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2.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Position - Salesforce QA (SFDC QA) with Automation (Added advantage) Experience - 6+Years Location - Bangalore A Salesforce QA (SFDC QA) Engineer with automation expertise is highly valuable in ensuring the quality and reliability of Salesforce applications. This role involves testing Salesforce implementations , validating workflows , and automating test cases to improve efficiency. Key Responsibilities: Functional & Regression Testing: Ensure Salesforce applications work as expected across different scenarios. Automation Testing: Utilize tools like Selenium, TestNG, and Apex Test Framework to automate test cases. Integration Testing: Validate third-party integrations with Salesforce. Performance & Security Testing: Ensure the system is optimized and secure. Collaboration with Developers & Admins: Work closely with Salesforce developers and administrators to refine test strategies. Perks & Benefits: Health and Wellness:Healthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & Family:Comprehensive benefits for you and your loved ones, ensuring well-being. Growth Mindset:Continuous learning opportunities to stay ahead in your field. Dynamic & Inclusive:Vibrant culture fostering collaboration, creativity, and belonging. Career Ladder:Internal promotions and clear path for advancement. Recognition & Rewards:Celebrate your achievements and contributions. Work-Life Harmony:Flexible arrangements to balance your commitments.

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2.0 - 6.0 years

9 - 13 Lacs

Mumbai, Thane, Navi Mumbai

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APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices. Location : - Navi Mumbai, Thane, Mumbai, Chandigarh, Mohali, Pune, Gurugram, Coimbatore, Mumbai Suburban, Bengaluru, Dombivli, Chennai, Chand, Panchkula, Pimpri-Chinchwad, Panvel, Ulhasnagar, Kharar, Hyderabad, New Delhi, Noida, Ahmedabad, Bhiwandi, Manesar, Tiruppur, Tambaram, Greater Noida, Gandhinagar, Kharghar, Palakkad, Sohna, Faridabad, Ghaziabad, Badlapur, Andheri, Whitefield, Kalyan, Secunderabad, Vashi, Gachibowli, Delhi, Belapur, Kalyan, Borivali, Dwarka, Kandivali, Indiranagar, Indirapuram, Airoli, Andheri, Koramangala, Kukatpally

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4.0 - 7.0 years

6 - 9 Lacs

Gurugram

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Job Title: Senior Analyst - Network Engineer Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE Handling Incident tickets landing to the queue Working on incident, provide break fix and permanent fix to restore production system availability following outages Applying effective risk controls on Vulnerability to identify potential threats and minimize or remove a business impact. Document knowledge articles based on learning from incident / change Create change and manage change life cycle and implement low/moderate risk changes Coordinating with Cisco/Juniper vendors for TAC and RCA Support queue management during Australia business hours On call support during non-business hours Knowledge and abilities Expertise in TCP/IP, routing and switching Strong practical knowledge of implementing/troubleshooting multi-vendor network environments such as Cisco/Juniper etc. Strong hand-on in implementation & troubleshooting of Data Center Networks. Strong knowledge in packet capturing and analysis WHAT YOU WILL BRING 4-7 years Technology experience Hardware - Cisco ISR & ASR routers, Catalyst switches (3750, 4500, 6500), Nexus (9K, 7K, 5K) Routing and Switching Layer 2 protocols (STP, LACP, VPC, VDC, VSS, STP, VxLAN) Routing protocols (BGP, OSPF) Networking protocols (MPLS, IPSec, DMVPN, SNMP) Load Balancer (F5) Service Now

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5.0 - 8.0 years

6 - 9 Lacs

Mumbai

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L2 Network Engineer - ISP Operations (ILL, Broadband, IPTV) Location: Andheri (E), India Work Type: Full-time | Rotational Shifts (24x7) Department: Network Operations / NOC --- Job Summary: We are looking for a skilled and proactive L2 & L2 Advanced Network Engineers to support and maintain ISP core, access, and aggregation networks. The role involves fault isolation, escalation handling, and coordination with L1 teams and vendors for swift service restoration and performance optimization. --- Key Responsibilities: Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching. Monitor network health using tools like Zabbix and Ticketing tool High8 Troubleshoot escalated issues from L1 NOC, including: Link Down Link flaps BGP/OSPF session drops Latency, Jitter, Throughput or packet loss Customer bandwidth issues Coordinate with upstream providers, vendors, and internal teams for fault resolution. Perform basic configurations on routers/switches/firewalls (Nokia, Juniper, Huawei, etc.). Work on provisioning tasks like VLAN tagging, sub-interface creation, and IP allocation. Handle planned maintenance, firmware upgrades, and change requests under supervision. Document incidents, RCA reports, and knowledge base articles. Ensure SLA adherence and escalate chronic issues to L3/engineering. --- Skills and Qualifications: Must-Have: 4+ years of hands-on experience in ISP/NOC operations (Troubleshooting on ISP Network) Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, L2/L3 switching. Familiarity with ILL, Broadband Connectivities, Fiber, Ethernet, cable TV technologies. Proven experience on Multicast, STB, CDN, EPG, OTT integration Hands-on Experience on GPON, FTTH, DSL, BNG, ONT/OLT configuration Excellent understanding on L2 & L3 connectivities. Experience with basic Linux commands and scripting (bash/python) is a plus. CCNA or equivalent certification required; CCNP preferred. Analytical and Troubleshooting Skills End-to-end fault isolation (customer premise access core CDN) Analysing latency, jitter, packet loss, throughput Quick correlation of alarms and user complaints RCA (Root Cause Analysis) documentation Platform and Device Knowledge Routers/Switches: Nokia, Juniper, Huawei, MikroTik, D-link OLT/ONT vendors: ZTE, Huawei, Nokia, FiberHome STB Vendors: Technicolor, ARRIS, Infomir, or custom Android-based boxes CDN tools: Akamai, EdgeCast, or in-house cache solutions Good to Have: Experience with SD-WAN, NetFlow, SNMP monitoring, or automation tools. Hands-on with tools like Wireshark, traceroute, MTR for packet-level diagnostics. Understanding of peering/transit concepts and RIPE/APNIC management. --- Soft Skills: Strong communication and documentation skills. Ability to handle pressure and multitask in a 24x7 environment. Proactive, analytical, and customer-focused mindset.

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10.0 - 15.0 years

22 - 27 Lacs

Chennai

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R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Title Associate Director-IT Infra and Operations Function IT Infra and Operations Location Chennai preferred. Open for NCR/Hyderabad Shift Timings 03:00 PM to 12:00 AM IST The Associate Director Network Operations will lead the design, implementation, and management of a robust network infrastructure to support the organization's operations. This role involves strategic planning, operational oversight, and leadership to ensure the performance, scalability, and security of network systems. The individual will also manage a high-performing team, vendor relationships, and contribute to the alignment of network services with organizational goals. Key Responsibilities: Network Operations Management: Oversee the day-to-day operations of the enterprise network infrastructure, including LAN/WAN, wireless, voice, and security systems. Ensure maximum network uptime, performance, and reliability through proactive monitoring and issue resolution. Develop and implement operational best practices and policies to enhance efficiency and security. Leadership and Team Management: Lead and mentor a team of network engineers and administrators to achieve operational excellence. Foster a collaborative and high-performance culture within the network operations team. Manage workload prioritization, performance evaluations, and professional development of team members. Strategic Planning and Execution: Collaborate with senior leadership to develop and execute the network infrastructure roadmap in alignment with business objectives. Identify emerging technologies to enhance network capabilities and recommend upgrades or improvements. Plan and execute large-scale network projects, such as data center migrations, WAN transformations, and SD-WAN implementations. Vendor and Stakeholder Collaboration: Manage relationships with vendors and service providers, ensuring SLAs are met and costs are optimized. Work with cross-functional teams to align network solutions with business and IT goals. Act as an escalation point for critical network issues and collaborate with stakeholders to resolve them. Security and Compliance: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure compliance with industry standards, regulations, and organizational policies. Conduct regular network audits and risk assessments. Budgeting and Reporting: Prepare and manage the network operations budget, ensuring cost-effective solutions and resource allocation. Provide regular reports and updates to senior leadership on network performance, incidents, and initiatives. Qualifications and Skills: Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). Professional Experience: 10+ years of experience in network operations, with at least 3 years in a leadership role. Strong expertise in enterprise-level networking technologies (Cisco, Juniper, Palo Alto, etc.) r1rcm.com Facebook

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4.0 - 9.0 years

10 - 14 Lacs

Pune

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Job TitleSRE::Network Operations Engineer LocationPune Job Summary: As a Netops Engineer for the site reliability engineering team, you will be responsible for managing and optimizing our organizations core datacenter network and security infrastructure. Leveraging your experience and expertise, you will help in contributing to the design, implementation, maintenance and monitoring of complex data center network solutions.This position requires a deeper understanding of all the latest networking technologies primarily used in the datacenter networks and a proactive approach to addressing challenges. Key Responsibilities: Advanced Network Configuration Design, implement, maintain and monitor complex network configurations to meet business requirements. Evaluate and recommend improvements to existing network architecture for scalability and performance enhancements. Expertise in configuration and usage of datacenter technologies like VXLAN, EVPN etc. Expertise in configuration and maintenance of Firewall products of various vendors like Juniper, Cisco, Fortigate etc. Performance Optimization Conduct performance analysis and implement optimizations to ensure the network operates at peak efficiency. Collaborate with cross-functional teams to fine-tune network parameters and troubleshoot performance bottlenecks. Network Automation Develop and implement automation scripts to streamline routine network tasks and enhance operational efficiency. Integrate automation tools and frameworks to support network provisioning, monitoring, and management. Incident Response and Resolution Act as a primary on-call engineer in resolving complex network incidents and outages and file RCAs wherever applicable. Provide guidance to junior team members during critical incident response scenarios. Function as L2 point of escalation for Network Operations. Capacity Planning Monitor network capacity and plan for future growth and take up projects for fulfilling the capacity augmentation requirements. Create HLD and LLD diagrams as part of solution design requirements and review. Work with stakeholders to understand business requirements and scale network infrastructure accordingly. Security Enhancements Lead initiatives to enhance network security, including the implementation of advanced security protocols and the identification and mitigation of vulnerabilities. To be part of various security related audits and make necessary changes in order to resolve any known vulnerabilities that might be flagged during an audit. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 4+ years of experience in network operations or a related role. In-depth knowledge of data center technologies and network routing protocols. Understanding of routing and switching technologies, and security principles. Experience with network automation and scripting languages (e.gPython, Shell, Go, Ansible, Terraform etc.) Strong analytical and troubleshooting skills. Excellent communication and collaboration skills. Industry certifications such as Cisco CCNP, Juniper JNCIP, or equivalent would be an added advantage. Preferred Skills: Experience in network routing protocols like BGP, OSPF etc. Familiarity with data center technologies like VXLAN, EVPN etc. Knowledge of firewall technologies like NAT, IPsec etc. Knowledge of network operating systems like Junos and Cisco IOS. Knowledge of network automation and scripting languages like Python and Shell. Knowledge of configuration management tools like Ansible. Experience with cloud networking solutions like Microsoft Azure. Knowledge of open-source virtualization technologies like KVM. Basic fundamental knowledge of Linux. Experience in the implementation and management of open-source load balancing solutions like Nginx. Experience in a 24x7 on-call rotation environment and in handling critical incidents. This Netops Engineer position offers a challenging and rewarding opportunity for individuals seeking to further advance their careers in network operations. Join our dynamic team and contribute to the ongoing success and innovation of our organization's data center network infrastructure. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

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2.0 - 4.0 years

4 - 8 Lacs

Bengaluru

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Job Title: Network Engineer Network Engineer will be part of the IT Infrastructure team that provides design, deployment & support for systems, services, and requirements across PhonePe Corporate locations. Responsibilities & requirements This is a hands-on technical role. Independently own the Network Infrastructure support solving complex issues and suggesting design modifications as appropriate. Ensure SLAs are met Responsible for performance analysis, proactive troubleshooting, and capacity planning for the Network platforms. Perform monitoring and maintenance of the overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning, analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Experience & Qualifications 2-4 years of experience in design, deploy & manage IPv4/IPv6 networks(Routers/Switches/Firewalls and WiFi Solution) Platform knowledge on Juniper /Aruba/ FortiGate/Cisco Solid understanding of IP/MPLS and Ethernet technologies. Experience in IP services (IPv4, IPv6, VPN, Multicast, QOS, SNMP, VOIP, SIP, etc). Experience in Wireless technologies (Wireless Lan topologies, devices, troubleshooting, 802.11 network security architecture & RF site surveys) Proven experience in network management & Expert knowledge of network analysis tools ( Nagios, Zabbix, etc) Hands-on experience with Protocol Analyzer tools & debugging tools. Hands-on experience with BGP, OSPF configuration Experience with firewalls, VPN's, remote implementation, troubleshooting, and problem resolution is desired Knowledge on Linux Platform. Engage with vendors. Good communication skills Familiarity with backup and recovery process, software and methodologies Candidates with Multi-platform skills are preferred. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

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