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AMERICAN EXPRESS
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Operations Support

Operations Support

AMERICAN EXPRESS

1 - 4 years

3 - 6 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Administration Career development Sales Excel Bfsi MIS Finance Corporate Wellness Customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

You Lead the Way. We ve Got Your Back.

The Associate Implementation will sit within Central Onboarding Team India supporting ICS.

How will you make an impact in this role?

Set up of the client in MYSU liaising with WS to facilitate rapid & accurate set up
Liaising with internal teams including Sales, GNA, MCO, GCO, Risk, LO
Coordinate internal client communication, completion & processing of Corporate Account Set ups
Ensuring at work profile is set up for the customer on priority
Ensure all MIS, associated products are set up correctly
Establish & monitor the process at each implementation stage to provide support to Acquisition / Sales teams with client set up
Provide administrative support to Leader for the implementation of new corporate card, BTA CPC & CMC sales to achieve charge volume

Minimum Qualifications

Strong understanding of the Commercial Card systems, and MIS tools
Ability to build and leverage strong working relationships and collaborate across regional teams
Strong analytical skills; Superior customer service skills
Past Experience: Minimum 1- 4 years of experience in BFSI Industry
Academic Background: Graduate in Commerce

Functional Skills/Capabilities:

Understanding of Finance
Experience/ Knowledge of AML, KYC
Technical Skills/Capabilities: Good knowledge of MS Excel

Preferred Qualifications

Knowledge of Corporate Services Procedures preferred
Strong administrative skills and is detail oriented

Behavioral Skills/Capabilities:

Enterprise Leadership Behaviors
Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

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AMERICAN EXPRESS

Financial Services

New York NY

10001 Employees

288 Jobs

Key People

Stephen Squeri

Chairman and Chief Executive Officer
Jeffrey C. Campbell

Chief Financial Officer
Anna Marrs

President of Global Commercial Services
Rachel E. A. McGreal

Executive Vice President, General Counsel

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Operations Support