Operations Manager (Art & Embroidery)

About the Company : Som Imaging Informatics Pvt. Ltd. (SOMNETICS), Kolkata About the Role : We’re hiring an experienced Operations Manager for our Art and Embroidery team, to lead the internal embroidery digitizing process with prior sales or client-facing experience. Responsibilities : Client communications (B2B) Handle artwork orders from intake to delivery Coordinate with design, digitizing, and QA teams Operate/oversee Wilcom Embroidery Studio files and output Ensure timely deliveries and high-quality artwork Prepare reports on sales and team performance Work directly with US clients during evening/night hours Qualifications : 5–7 years of experience in embroidery digitizing or art operations Prior sales or client-facing experience (mandatory) Proven ability in team coordination. Required Skills : Expertise in Wilcom Embroidery Studio (preferred) Familiarity with tools like CorelDRAW or Adobe Illustrator (preferred) Familiarity with artwork creation, editing, and embroidery file standards. Strong communication and organizational skills Comfortable working in a US time zone Location Kolkata Equal Opportunity Statement : We are committed to diversity and inclusivity. Show more Show less