Home
Jobs

Online BPO Chat Process Work from Office (Freshers)

0 years

0 Lacs

Delhi Delhi India

Posted:5 days ago| Platform: Linkedin logo

Apply

Skills Required

chat service resolve troubleshooting crm management

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:

As a part of our Online BPO Chat Process team, you will be responsible for providing excellent customer service via chat, helping customers resolve issues, answering their queries, and delivering an exceptional user experience. This is a work-from-office role that offers an ideal environment to learn, grow, and develop a professional career in customer support.

Key Responsibilities:

  • Customer Interaction via Chat

    : Handle customer queries and provide prompt, accurate, and polite responses via the online chat platform. This includes addressing product inquiries, troubleshooting, and resolving issues in real-time.

  • Issue Resolution

    : Use your problem-solving skills to identify and resolve customer concerns efficiently and effectively. Ensure that all issues are escalated to the appropriate department if required.

  • Product/Service Knowledge

    : Acquire and maintain an in-depth knowledge of the company's products or services to offer accurate information to customers.

  • Customer Satisfaction

    : Aim for high levels of customer satisfaction by providing timely and high-quality support.

  • Maintain Chat Records

    : Document all interactions with customers in the CRM (Customer Relationship Management) system for future reference, follow-up, and reporting.

    • More Jobs at Riva Airglobal Service

    Airport Ground Staff-Freshers

    Mumbai, Maharashtra, India

    Experience: Not specified

    |

    Salary: Not disclosed

    Airport Ground Staff Job

    Nagpur, Maharashtra, India

    Experience: Not specified

    |

    Salary: Not disclosed

    AIRPORT JOB 2025 - 10th 12th OR ITI AIRPORT GROUND STAFF JOB

    Nagpur, Maharashtra, India

    Experience: Not specified

    |

    Salary: Not disclosed

    Airport ground staff vacancy for fresher's (2025)

    Pune, Maharashtra, India

    Experience: Not specified

    |

    Salary: Not disclosed

    Customer Support Executive (Freshers Welcome)

    Karnal, Haryana, India

    Experience: Not specified

    |

    Salary: Not disclosed

    Mock Interview

    Practice Video Interview with JobPe AI

    Start Job-Specific Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    Google Play App Store
    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now
    Riva Airglobal Service

    21 Jobs

    RecommendedJobs for You

    Riva Airglobal Service logo

    Online BPO Chat Process Work from Office (Freshers)

    Riva Airglobal Service

    Delhi, Delhi, India

    Riva Airglobal Service logo

    Online BPO Chat Process Work from Office (Freshers)

    Riva Airglobal Service

    Delhi, Delhi, India