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4.0 - 9.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understanding of the Trainer role and must have Proven Coaching abilities Should have strong exposure on TNA/TNI Experience in creating and developing training content such as modules and process SOPs Mandatory Skills: Ideal candidature should have over all 4+ years of experience. Mandatory experience as process trainer on paper should be from the background of international Voice. Desired profile: Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong and effective customer and internal relationships Well versed in Soft Skills and training methodologies Knowledge of US culture Solid knowledge of the latest corporate training techniques Client Management skills Good with MS Office (Excel, Word & Power point) Excellent time management and organizational skills Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment Qualifications and Education and Mandatory Requirements: Bachelor's degree is must. Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks Excellent facilitation, coaching (both in the virtual and F2F environment) Should have good exposure on MS Excel, word and PowerPoint Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Two Way Cab. Looking for Immediate joiners. Interested Candidates can share your updated CV to : anitha.c@sagilityhealth.com Regards, TA Team Sagility

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2.0 - 6.0 years

0 Lacs

delhi

On-site

As a Process Trainer at Aimlay Pvt. Ltd., located in Fourth Floor, D Mall, 412, Sector 10, Rohini, New Delhi, Delhi 110085, you will play a crucial role in training and developing the team members. We are seeking a candidate with at least 2 years of experience in process or soft skills training, exceptional English communication skills, and a comprehensive understanding of training frameworks like TNA, TNI, OJT, NHT, and refresher training. Experience in conducting soft skills training is a must for this role. Your primary responsibilities will include conducting New Hire Training (NHT) to ensure a smooth onboarding process, identifying training needs through Training Needs Identification (TNI) and creating relevant training content, designing and implementing Training Needs Analysis (TNA) strategies, providing On-the-Job Training (OJT) sessions for practical learning, organizing regular Refresher Training for existing employees, facilitating Soft Skills Training to improve interpersonal and communication abilities, evaluating training effectiveness through feedback and assessments, aligning training programs with organizational objectives in collaboration with team leaders, maintaining training records, and preparing reports for management review. To excel in this role, you should have a minimum of 2 years of experience in process or soft skills training, proficiency in spoken and written English, hands-on knowledge of TNA, TNI, OJT, NHT, and refresher training techniques, excellent presentation and communication skills, the ability to engage trainees at various experience levels, as well as strong analytical and organizational capabilities. In return, Aimlay Pvt. Ltd. offers a competitive salary of up to 35,000/- CTC, ample growth opportunities in a dynamic learning environment, a collaborative work culture, and supportive management. If you meet the requirements and are eager to contribute to our team, please send your resume to 9599039156, recruitmentexec.hr@aimlay.com, or visit our office location mentioned above to apply for this exciting opportunity.,

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4.0 - 7.0 years

7 - 11 Lacs

Gurugram

Work from Office

Hiring for Sr Process Trainer/AM Training International Voice Process(Mandatory) Banking Process Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 11.5LPA 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8766331528 or mail their cv at jasleen@hiresquad.in

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2.0 - 7.0 years

4 - 6 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Process Trainer Job Location : Vashi Experience : 2 Years to 8 Years Key Responsibilities: Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. Work closely with sales managers to identify skill gaps and develop customized training interventions. Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: Bachelor's degree in any discipline (Training certification is a plus) 36 years of experience as a Sales Trainer or similar role Proven experience in conducting classroom, virtual, and on-the-floor training session Strong knowledge of sales techniques and call center dynamics Excellent communication, presentation, and interpersonal skills Proficiency in MS Office and basic training tools (PPT, LMS, etc.) How to Apply? For Better Opportunity Share your Resume on priya.verma@homebazaar.com

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3.0 - 8.0 years

3 - 7 Lacs

Ghaziabad

Work from Office

Industry lead -Field Sales Trainer Function Related Activities/Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for 50 ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline training Prior exposure to Hand holding and managing OJT Qualification Requirements Must have experience of HARD CORE SALES TRAINING and Sales Coaching. Experience of engaging in Direct Sales, customer-facing roles. Responsible for crafting a sales training program for new Salespeople (on-boarding program). Travel Willingness. Open to travel from one location to another along with the sales team. Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. Excellent Communication skills and interpersonal skills. Participate in the Sales / Campaign/ Business Review meetings. Produce a monthly report on the impact of sales training programs conducted. ( e.g. Achievement of sales targets). Should be good at creating and understanding data report Report on impact of training programs (e.g. sales achieved) Pre-Requisites Currently in a Sales Trainer Role . Should be a seasoned sales trainer Field training experience preferred Comfortable in travelling.

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3.0 - 8.0 years

2 - 6 Lacs

Chennai

Work from Office

Role & responsibilities Training Program Development: Design and develop comprehensive training programs for telemarketing representatives. Create training materials, manuals, and resources that align with organizational goals and industry best practices. Regularly update training content to incorporate industry changes, product updates, and customer handling techniques Onboarding: Conduct thorough onboarding sessions for new telemarketing hires, ensuring they have a strong understanding of the company, products, and department processes. Facilitate orientation programs to introduce new hires to company culture, policies, and expectations. Skill Development: Identify individual and team training needs through assessments and performance evaluations. Implement targeted training sessions to enhance telemarketing skills, objection handling, convincing techniques, and customer relationship management. Call Coaching: Provide ongoing coaching and feedback to telemarketing representatives to improve their performance and achieve team targets. Conduct role-playing exercises and simulations to reinforce training concepts and develop practical skills. Performance Analysis: Analyze telemarketing team performance metrics and provide insights to management. Collaborate with the quality assurance team to identify areas for improvement and implement corrective action plans. Technology Integration: Stay updated on telemarketing technology trends and incorporate relevant tools into training programs. Train representatives on the effective use of telemarketing software, CRM systems, and other tools to optimize performance. Contact Person : Nivetha HR : 7418332502

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3.0 - 8.0 years

3 - 7 Lacs

Bhopal, Pune

Work from Office

Industry lead -Field Sales Trainer Function Related Activities/Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for 50 ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline training Prior exposure to Hand holding and managing OJT Qualification Requirements Must have experience of HARD CORE SALES TRAINING and Sales Coaching. Experience of engaging in Direct Sales, customer-facing roles. Responsible for crafting a sales training program for new Salespeople (on-boarding program). Travel Willingness. Open to travel from one location to another along with the sales team. Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. Excellent Communication skills and interpersonal skills. Participate in the Sales / Campaign/ Business Review meetings. Produce a monthly report on the impact of sales training programs conducted. ( e.g. Achievement of sales targets). Should be good at creating and understanding data report Report on impact of training programs (e.g. sales achieved) Pre-Requisites Currently in a Sales Trainer Role . Should be a seasoned sales trainer Field training experience preferred Comfortable in travelling.

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2.0 - 7.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Key Responsibilities: Conduct new hire and refresher training (sales, product, soft skills). Create training material and coordinate training logistics. Track trainee performance and provide feedback. Maintain training records and reports. Travel 15-20 days/month in and around Bangalore. Requirements: Experience in training, coaching, and employee development. Strong communication, presentation & analytical skills. Fluency in English & Hindi. Background in insurance/financial services preferred. Apply by sending your CV at 9069719390 with these details Current location: Applied role for: How much training exp you have on documents: Current CTC fixed: Expected CTC: Notice period: Regards, Himanshi Verma, Sr. Executive HR

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2.0 - 7.0 years

3 - 8 Lacs

Visakhapatnam

Work from Office

Key Responsibilities: Conduct new hire and refresher training (sales, product, soft skills). Create training material and coordinate training logistics. Track trainee performance and provide feedback. Maintain training records and reports. Travel 15-20 days/month in and around visakhapatnam. Requirements: Experience in training, coaching, and employee development. Strong communication, presentation & analytical skills. Fluency in English & Hindi. Background in insurance/financial services preferred. Apply by sending your CV at 9069719390 with these details Current location: Applied role for: How much training exp you have on documents: Current CTC fixed: Expected CTC: Notice period: Regards, Himanshi Verma, Sr. Executive HR

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2.0 - 7.0 years

3 - 8 Lacs

Jaipur

Work from Office

Key Responsibilities: Conduct new hire and refresher training (sales, product, soft skills). Create training material and coordinate training logistics. Track trainee performance and provide feedback. Maintain training records and reports. Travel 15-20 days/month in and around Nagpur. Requirements: Experience in training, coaching, and employee development. Strong communication, presentation & analytical skills. Fluency in English & Hindi. Background in insurance/financial services preferred. Apply by sending your CV at 9069719390 with these details Current location: Applied role for: How much training exp you have on documents: Current CTC fixed: Expected CTC: Notice period: Regards, Himanshi Verma, Sr. Executive HR

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2.0 - 7.0 years

3 - 8 Lacs

Nagpur

Work from Office

Key Responsibilities: Conduct new hire and refresher training (sales, product, soft skills). Create training material and coordinate training logistics. Track trainee performance and provide feedback. Maintain training records and reports. Travel 15-20 days/month in and around Nagpur. Requirements: Experience in training, coaching, and employee development. Strong communication, presentation & analytical skills. Fluency in English & Hindi. Background in insurance/financial services preferred. Apply by sending your CV at 9069719390 with these details Current location: Applied role for: How much training exp you have on documents: Current CTC fixed: Expected CTC: Notice period Regards, Himanshi Verma, Sr. Executive HR

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2.0 - 7.0 years

0 Lacs

Noida

Work from Office

Mastering and maintaining knowledge in both current and emerging web technologies Collaborate with software developers and configuration owner to plan, design, develop, test and maintain all solutions. Design, develop, and test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code. Develop, refine, and tune integrations between applications. Analyze and resolve technical and application problems. Adhere to high-quality development principles and standards while delivering solutions on-time and on-budget. Must have below mentioned Technical Key Skills MongoDB Express.js React Node.js C#.Net Web API ASP .NET MVC Javascript JQuery SQL Server HTML5 (Boot Strap) One should qualify following process to get enroll: Objective and Subjective Type Written (15 to 20 Questions, 15-20 Minutes) Machine Test Practical 1hr. ,(CRUD Operation) F2F Technical HR Round. Candidates will be finalized when he/she will successfully qualify all 3 rounds. Benefits Suitable candidate will be selected as trainee & thereafter as OJT (On Job Trainee) Suitable OJT candidate will be hired as employee Company sponsored enrolment to online learning resources. 2nd and 4th Saturday off with Sunday weekly off Health insurance Bond Terms & conditions: 1st Month skill evaluation training on candidates laptop (mandatory for 1st month), You will be eligible for stipend only after successful completion of evaluation training. INR 10,000/mo. stipend for six months as Trainee. INR 15,000/mo. stipend for next six months as On Job Trainee (OJT). After completion of 1 year, you will be employed with a salary of INR 20,000 per month. Job Type: Full-time Bond : 2 years (two original certificates as bond security)

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2.0 - 5.0 years

3 - 5 Lacs

Nagpur

Work from Office

Design and implement the annual L&D strategy and training calendar aligned with business goals.Conduct functional training needs analysis (TNA) and Individual Development Plan (IDP) assessments post-appraisal Required Candidate profile Bachelor’s degree in Human Resources, Business, Psychology, or related field. 2 years of hands-on experience in Learning & Development or Training Coordination.

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10.0 - 20.0 years

10 - 13 Lacs

Bengaluru

Work from Office

-Drive training excellence through refresher sessions -TTT programs, and skill gap analysis -Manage QA with scorecards, RCA, and KPI tracking -Lead trainers/QA analysts, collaborate with teams, and enhance learning outcomes with strategic planning Required Candidate profile 10+ yrs in Training, Quality, or CX with 4–5 yrs in leadership -Skilled in QA, audits, training methods, data analysis, and performance -Strong in communication, facilitation, stakeholder handling

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2.0 - 5.0 years

2 - 3 Lacs

Bengaluru

Work from Office

9980628600, Develop & deliver sales training programs for franchise owners Conduct induction training, OJT for new franchise owners Train on FMCG products, merchandising standards, upselling Identify skill gaps&customize training for franchise owners Required Candidate profile 2–5 years of exp in sales training or store operations in the FMCG or any retail Strong communication, coaching &interpersonal skills Flexible to travel across Bangalore Fluency in Kannada and English Perks and benefits Travel allowance & Food Allowance

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1.0 - 6.0 years

0 - 3 Lacs

Gurugram

Work from Office

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 6 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ swapnil.gupta@igtsolutions.com(7042379178)

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1.0 - 4.0 years

0 - 3 Lacs

Mumbai Suburban

Work from Office

Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Conduct regular coaching sessions with team members to improve performance and address skill gaps. Develop and maintain effective communication channels with clients to understand their requirements and provide tailored solutions. Provide feedback and recognition to team members for their achievements, promoting a culture of continuous learning. Collaborate with internal stakeholders to identify areas of improvement in processes and implement changes accordingly. Desired Candidate Profile 1-4 years of experience in BPO industry or related field (call center environment). Strong understanding of handling NHT calls, OJT methodologies, sales training principles, product training techniques. Proficiency in TNI (Training Needs Identification) analysis; ability to analyze business needs and develop targeted interventions. Excellent soft skills training expertise; ability to design engaging training programs.

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2.0 - 5.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Overview Role Title: Associate Sales Manager Department: FFA Sales Responsibilities of Associate Sales Manager Guide users of Financial Freedom App on the benefits of using the app and various courses available in the app. Help them navigate through various features in the app and explain the benefits of each feature. Help them choose the right subscription package to access premium content on the app and guide them through the entire payment process. Achieve daily 4 hours of Talk Time (Your office timing is 9.00AM to 6.00PM). You will be paid Rs. 25,000 CTC(Rs.15,000 Fixed Monthly Salary and Rs.10,000 Variable) per Month and this is purely based on your talk time and Sales You will have one week of classroom training and one week of OJT Training. You will have to clear a certification post completion of training. This is a permanent work from Office job and work timings are between 9.00 AM to 6 PM. You can earn up to Rs 50000 incentive per month in addition to your Fixed Monthly Salary of Rs 15000. Working Days Monday to Saturday. Required Qualifications & Skills You should be proficient in at least one of the following languages Kannada Hindi Tamil Telugu Malayalam You should have completed minimum Graduation in any stream. Location Bangalore. Tagged as: tele calling Before applying for this position you need to submit your online resume . Click the button below to continue. Related Jobs tele sales executive vyapaarmart Solution Pvt Ltd noida Full Time 2023-12-17 Tele Marketing Executive Tech Sky Bird Kolkata Full Time 2023-10-26 Telecaller SNS Digitech Pvt Ltd Indore Full Time 2024-02-28

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4.0 - 9.0 years

7 - 10 Lacs

Ludhiana, Amritsar

Work from Office

We are looking for a dynamic Retail Trainer to design and deliver in-store training programs that enhance staff performance, customer service, and sales effectiveness. Someone from Retail, Fashion, QSR, Food.

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8.0 - 10.0 years

3 - 6 Lacs

Pune

Work from Office

Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requirements, Pre Process, Customer Visits etc. Ensure that all new employees go through the defined new learning path for their respective roles in the account Deliver pre-process and process training for new employees Support new hires during OJT and GO-live Provide refresher and remedial training for existing employees Ensure all regulatory requirements are complied with from time to time Maintain trainee data and information Generate training reports from time to time Support any administrative tasks like trainee roster and scheduling etc. Create/Customize training content for delivery Provide feedback and coaching to analysts on the floor Take ownership for improvement in analysts performance Analyze training needs for employees working for the account. Responsible for account level Training metrics Responsible for adhering to training standardization guidelines defined by the BU Training Function Responsible to work with ops to bridge gaps during training. Mandatory Skills: L&P Policy Acquisition & Servicing.

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1.0 - 3.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency Mandatory Skills: Training (Ops). Experience: 1-3 Years.

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8.0 - 13.0 years

8 - 13 Lacs

Kolkata, Delhi / NCR

Work from Office

2yr exp as a BPO Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Kolkata only not for Delhi/NCR ..APPLY those who can relocate in Kolkata Required Candidate profile Work From Office Kolkata only not for Delhi/NCR ..APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

The role involves preparing training modules for various types of training including Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. Monitoring and coaching agents on language aspects like grammar, pronunciation, and syllable stress as well as on cultural understanding. Providing consistent coaching and feedback to improve employee performance. Supporting floor training initiatives and assisting in the design and development of training materials. Offering feedback for training content enhancement and development. Developing action plans for employees in the bottom quartile to help them progress in their learning curve. Ensuring advisors are skilled and knowledgeable to handle customer interactions. Coaching advisors on product and process improvements, creating learning solutions, customizing training delivery, and providing Financial Market Training specifically on Forex & Comex. Conducting On-the-Job Training (OJT) and Refresher Training. Organizing JKQ sessions and completing the Certification Process. Conducting sessions on Compliance and Customer Satisfaction. Executing assigned duties and responsibilities as per the company's discretion. The ideal candidate should be a minimum graduate or post-graduate with good communication skills and knowledge of the global market, particularly in Forex & Comex. They should be talkative, enthusiastic, and innovative, with sales and marketing skills. Fluent English communication is required for this role. The company offers perks such as overseas trips, a fixed in-hand salary, and medical insurance. The job is full-time and permanent with benefits including health insurance and Provident Fund. The schedule is a day shift with a yearly bonus. The candidate should have at least 1 year of total work experience. The work location is in person.,

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4.0 - 9.0 years

8 - 9 Lacs

Mysuru

Work from Office

Looking for 4+ years of experience in CommunicationTraining Domain - Learning and Development Location- Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

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2.0 - 7.0 years

2 - 6 Lacs

Pune

Work from Office

Must have Min 1+yrs exp as a Process Trainer from Voice process Technical Support / Service Desk BPO. Process Training exp from Tech Support Voice process 6 days Working Fluent in English Call 8447780697 send CV monu@creativeindians.com

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