41 Office365 Jobs

TechBlocks is currently seeking an experienced Associate Director of HR and People Operations to take charge of the human resources and people operations functions in Hyderabad, India. In this role, you will be responsible for overseeing various aspects such as recruiting, onboarding, compensation, benefits, employee relations, culture/DEI, performance management, organizational initiatives, internal communications related to HR issues, HR technology and other people systems, workforce planning, policy administration, retirement plan administration, and compliance. Your primary responsibilities will include developing, implementing, and driving key HR initiatives across the organization to support talent and culture, promoting a people-centric culture aligned with the organizational mission, vision, and goals, ensuring streamlined recruiting processes aimed at diverse applicant pools, overseeing the total rewards program, supporting performance management processes, managing recruitment and onboarding processes, compliance with local and national regulations, and recommending improvements in policies and programs to the leadership. You will also collaborate with the Director of IT to ensure staff technology needs are met, own, build and execute People & Culture initiatives to drive employee engagement and employer brand, and align staffing strategies with organizational needs, compensation, and business goals. The ideal candidate for this role should have proven experience in setting up a new development center, hiring from 0-200 people, and working for a product engineering company managing 150-500 people. You should possess strong HR leadership skills, be able to collaborate effectively across functions, have generalist expertise in various HR areas, international experience, adaptability, strong communication skills, and relevant qualifications such as a Bachelor's or Master's degree in Human Resource Management and a minimum of 10 years of experience. Additionally, you should have experience managing teams, collaborating with internal constituents, building culture and engagement programs, knowledge in employment law, organizational planning, talent management, and proficiency in various tools including Office365, applicant-tracking systems, HRIS, onboarding, and performance management tools. Excellent writing and communication skills, exceptional attention to detail, and the ability to manage multiple critical initiatives are also essential for this role.,

Genpact is a global professional services and solutions firm with a team of over 125,000 professionals in more than 30 countries. At Genpact, we are driven by curiosity, entrepreneurial agility, and a commitment to creating lasting value for our clients. Our purpose is the relentless pursuit of a world that works better for people. We specialize in serving and transforming leading enterprises, including the Fortune Global 500, by leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Sr Manager- Business Analyst. As a Sr Manager- Business Analyst at Genpact, your responsibilities will include: - Collaborating with project sponsors to determine project scope and vision. - Reviewing and testing the developed solution vis-a-vis requirements. - Understanding business requirements and supporting data exploration, classification, and feature engineering. - Communicating changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders. - Creating process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. - Developing and utilizing standard templates to write requirement specifications accurately and concisely. - Managing and tracking the status of requirements throughout the project lifecycle and enforcing or redefining them as necessary. - Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders. - Assisting with the interpretation of customer requirements into feasible options and communicating these back to business stakeholders. - Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements-gathering processes and developing strategies for enhancing or further leveraging these processes. Qualifications we seek in you: Minimum Qualifications: - Excellent communication skills and the ability to effectively interact with business users. - Ability to understand customers" needs. - Experience in eliciting business requirements based on business imperatives. - Working experience with MS Office, MS Visio, Office365, or similar collaboration tools. - Project management using Agile/waterfall methodologies. Preferred Qualifications: - Graduates and above. If you are passionate about driving business outcomes through effective analysis and communication, we invite you to apply for the Sr Manager- Business Analyst position at Genpact. Location: India-Gurugram Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting: Apr 29, 2025, 10:29:49 AM Unposting Date: Oct 26, 2025, 6:29:49 AM Master Skills List: Operations Job Category: Full Time,

Role & responsibilities Job Summary: The TL/AM IT Infrastructure Support will be responsible for managing the universitys core IT infrastructure, including Wintel and Linux servers, networking equipment, firewall systems, storage solutions, and end-user support services. This role requires a hands-on technical expert who can ensure the security, reliability, and scalability of the campus IT systems. 1. Server & Operating System Management (Wintel/Linux): Manage and maintain Windows Server (2012/2016/2019) and Linux (RHEL/CentOS/Ubuntu) environments. Basic understanding of IIS, Apache,Nginx. Scripting Powershell, bash. Perform regular patching, upgrades, and system hardening as per UGC and NAAC IT audit compliance. Ensure availability of virtualized servers and backup environments for academic and administrative services. 2. Networking & Firewall: Monitor and manage campus LAN/WAN, including fiber and wireless connectivity across departments and hostels. Manage firewall devices (Fortinet) and configure access control lists as per policy. 3. Storage & Backup: Administer campus-wide NAS/SAN storage systems and maintain regular data backups. 4. End-User Computing & Support: Lead a team of IT support engineers to provide L1/L2 support for faculty, staff, and student IT issues. Support desktops, laptops, printers, biometric attendance systems, and lecture rooms IT and Audio/visual systems. 5. Documentation & Reporting: Maintain asset inventory, IT service documentation, and network schematics. Submit periodic reports on system uptime, IT helpdesk status, and audit findings. Required Skills & Qualifications: M365 and Cloud services & operations Bachelors degree in computer science, IT, or related discipline (MCA/B. Tech preferred). Certifications preferred: MCSE, RHCE, CCNA, ITIL Foundation, Fortinet NSE. Hands-on experience with Windows/Linux server administration, network troubleshooting . Experience in managing campus-wide IT infrastructure in an educational or research institution. Strong communication and team management abilities. Preferred Soft Skills: Proactive problem solver and process-oriented mindset. Ability to work under pressure and during critical academic schedules. Collaborative attitude with faculty, students, and administration. Shift & Availability: General working hours with flexibility for extended support during scheduled university events and emergencies. On-call availability required for critical systems.

As a Managed Services Team Leader, you will be responsible for leading and motivating a team of Managed Service Support System Engineers. Your primary focus will be on ensuring that the team delivers a first-class service to ITBDs onshore Clients by effectively handling and resolving various managed service inquiries. In this customer-focused role, you will be expected to actively engage in resolving customer issues while also managing the day-to-day operations of the team. Your duties will involve coordinating and distributing daily workloads among team members, mentoring and developing a team of 15-20 Engineers, and consulting with customers on post-sales requirements. You will play a crucial role in ensuring that all Managed Service provisions are delivered on time and meet the expectations of ITBDs Clients. Setting clear objectives, evaluating progress, and fostering a performance-oriented culture will be key aspects of your role. Additionally, you will be involved in troubleshooting various IT systems and services, monitoring backups, and contributing to the continuous improvement of procedures within the Managed Support function. To excel in this position, you must have at least 8 years of experience in customer service handling and Managed Services, with a minimum of 4 years in an MSP environment and 2 years in a Team Leader or Tech Lead role. Your knowledge and hands-on experience in troubleshooting Desktop, Servers, Networking, AD, O365, and VMWare will be essential. Strong communication skills, the ability to manage workloads effectively, and a proactive approach to problem-solving are also required. If you are a high performer with a track record of leadership and a passion for developing Managed Services functions, we encourage you to apply for this challenging and rewarding role.,

The purpose of Prudential is to be partners for every life and protectors for every future. This purpose drives everything we do, fostering a culture that celebrates diversity and ensures inclusion for our people, customers, and partners. At Prudential, we offer a platform for our employees to excel, make a positive impact on the business, and support their career aspirations. We are committed to making Prudential a place where you can Connect, Grow, and Succeed. We are currently looking for a talented and motivated Front-End Engineer to join our engineering team. In this role, you will be responsible for designing, developing, and delivering front-end applications using cutting-edge technologies. You will utilize the latest development methodologies and processes to deliver top-quality software. Your responsibilities will include ensuring flawless user interfaces through best practices in code quality, testing, and automation. You will also focus on robust regression testing and continuously strive for quality improvements. Collaboration is key, as you will work within a dynamic team in a start-up-like environment to contribute to the success of our digital initiatives. Strong communication and documentation skills are essential. As part of our team, you will actively engage in our Community of Practice, sharing knowledge, learning from others, and collaborating to drive innovation and continuous improvement. You will also contribute to our inner sourcing culture, promoting code reuse, collaboration, and overall code quality through an open-source model. Qualifications: - 5+ years of experience in modern front-end web applications. - Expertise in Flutter web and mobile development. - Extensive experience in mobile app development, focusing on iOS, Android, and Cross-Platform frameworks. - Proficiency in HTML, CSS, JavaScript, and TypeScript. - Strong background in Backend development, including Node.js, NestJS, GraphQL, and PostgreSQL. - Deep understanding of responsive web design, performance optimization, and accessibility standards. - Experience with unit testing and end-to-end testing frameworks like Jest, Vitest, Playwright, and Cypress. - Excellent communication and collaboration skills for effective teamwork. - Experience in implementing behavioral analytics tools like Mixpanel (preferred). - Leadership or project management experience is a plus. - Knowledge of the finance or insurance industry is advantageous. - Bachelor's degree in computer science or related field, or equivalent work experience. Required Skills: - Frontend: Flutter, ReactJs, Svelte, Sveltekit. - Backend: Node.js, NestJS, GraphQL. - Testing: Flutter Test, Jest, Vitest, Playwright, Cypress. - Mobile Development: iOS, Android, Cross-Platform frameworks. - Proficiency in package management for Node and Dart (e.g., NPM, Pub). - Experience with CI/CD tools like Jenkins, GitHub, GitLab CI/CD, CircleCI, or similar for automated deployments. - Familiarity with Flutter Framework components such as Flutter SDK, Dart programming language, Flutter testing frameworks, Riverpod, Go Router. - Knowledge of Agile/Scrum methodologies. - Understanding of the Software Development Lifecycle (SDLC). - Proficiency in collaboration tools like Confluence, JIRA, Office365. - Certifications like AWS Certified Developer or Google Certified Mobile Web Specialist are beneficial.,

Role & responsibilities 1. Technical Support: Provide technical support to customers via phone, email, chat, or in person, resolving technical issues related to our CPaaS platform. 2. Troubleshooting: Troubleshoot technical issues using various tools and techniques, including debugging, logging, and network protocol analysis. 3. CPaaS Platform Expertise: Develop and maintain expertise in our CPaaS platform, including its architecture, APIs, and integration capabilities. 4. Telecom and Cloud Expertise: Stay up-to-date with the latest trends and technologies in telecommunications and cloud computing. 5. Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions using our CRM and ticketing systems. 6. Collaboration: Collaborate with cross-functional teams, including sales, product development, and QA, to identify and resolve technical issues. Preferred candidate profile 1. Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. 2. Technical Skills: Strong technical background in telecommunications, cloud computing. 3. Experience with CPaaS platforms preferred. 4. Excellent problem-solving skills, with the ability to analyze complex technical issues. 5. Excellent communication and interpersonal skills, with the ability to communicate technical information to non-technical stakeholders

#Greetings from KVC CONSULTANTS LTD! ! Job description We Are Hiring For International Technical Support Voice / Service Desk with Leading IT Company. Job Locations : Hyderabad / Banglore & Pune Salary :-- Rs 4 LPA - for 1+ year of experience --- Rs 6 LPA- for 2+ years of experience -- for Bangalore & Hyderabad Language: Proficient English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Education : Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) Skills : Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. Mandatory Language Skill: Prior Technical support experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Hyderabad location. Schedule your interview kindly call or drop your resume on the given numbers WHATS APP -- INT FOR SD / MS -- AND NAME OF THE CITY AND ALSO SHARE OVER WHATS APP ALONG RESUME NO OF YEARS OF EXP -- DOMESTIC / INTERNATIONAL -- LAST SALARY -- EXPECTED SALARY - CURRENT CITY -- HR DIVYA 9821182650 HR AREESHA -- 9628373763 HR LAIBA -- 9654201996 HR VANSHIKHA 9628373762 HR YAGYANSHI 9821182648 HR SIYA 7565006262 #KVC CONSULTANTS LTD # #NO PLACEMENT CHARGES#

We are looking for a highly skilled Windows Server Administrator to join our MS & AD Platforms team. Reporting to the Manager of MS & AD Platforms, the Wintel Specialist will play a critical role in supporting the lifecycle and maintenance of enterprise Windows platforms. This role involves advanced design, implementation, and support of Windows-based systems and infrastructure to meet evolving business needs. Role & responsibilities: Deploy and implement solutions for Windows, AD and M365 to meet business demands including performance tuning, upgrades, clustering, redundancy and disaster recovery. Provide subject matter expertise and represents the highest level of technical escalation for window technologies. Consult with and serve as liaison for end users and application developers in the support of mission critical applications. Ensure appropriate standards and procedures are adhered to, and develop and implement standards for installation, maintenance and enhancement of window platforms to support quality deliverables. Clearly articulate design trade-offs of availability, performance, interoperability and costs to both technical and executive audiences regarding window. Provide guidance and cross-training to other members of the team. Technical Skills Required: Active Directory, Office 365 Administration, PowerShell Scripting, Windows Server Administration. Other Requirements: 7-10 years experience in a production IT environment managing window technologies (e.g. AD, group policies, DNS, DHCP, RDS, PKI, Azure AD). 7-10 years experience in a production IT environment managing Microsoft 365 services (e.g. Teams, SharePoint & etc), Exchange Online, SMTP and email security gateways. Experience with Configuration & Administration of Microsoft Intune Experience in securing & remote mgmt of BYOD using Microsoft Intune, MDM tools Experience in designing, architecting, implementing window, hypervisor and Azure cloud. Experience in executing projects, including planning and implementing short-term and long-term work plans and successfully completing projects on schedule. Experience with Configuration & Administration of Microsoft Intune Experience in securing & remote mgmt of BYOD using Microsoft Intune, MDM tools Experience in Windows scripting (VB, Powershell) Practical experience troubleshooting infrastructure and window problems. Experience in managing and dealing with third party system integrators and solution providers. Experience working with clustered systems and high availability systems. Experience with Logistics or Supply Chain environment added advantage. Good knowledge of managing Azure and OCI Cloud technologies Good knowledge of server hardware, virtualization/VMWare/NUTANIX, networks, load balancers, firewalls, SAN Storage, backups, databases, AD / LDAP, SSO and OCI. Proven experience with IT Support Operations and processes Proven analytical and problem-solving abilities Good project management skills Experience with leading and managing a team to deliver results Good communications and interpersonal skills Good time management and organisational skills. Good technical documentation skills Highly motivated and ability to work independently to deliver results Strong interest in learning and continuous improvement Ability to perform individually and in a team Able to prioritize and execute tasks in a high-pressure environment Creative and adaptive to change. Capability to work with people in different time zones. Experience (Min ~ Max): 7~10 Years Education Required: Degree in Computer Science or related disciplines or equivalent work experience Why Join Us?: Opportunity to work with cutting-edge technologies in a fast-growing company. Collaborative, innovative, and supportive work environment. Competitive salary, benefits, and opportunities for professional growth and development. How to Apply: If you are passionate about leading teams and developing high-quality applications, we would love to hear from you. Please submit your updated resume along with a cover letter explaining your relevant experience to career.kgitindia@kwe.com Location: Onsite @ Hyderabad Regards, Human Resource Team, Kintetsu Global I.T., Inc. Q City, Block B ,2nd Floor,Survey Nos. 109, 110, 111/2, Nanakramguda Village, Serilingampally Mandal, R.R. District, Hyderabad 500 032, Telangana.

We are seeking a skilled and proactive M365 AD Administrator to join our M365-AD Platforms Team. This role is responsible for the seamless administration and operation of the Microsoft 365 and Active Directory environment. The ideal candidate will support platform-related requests from end-users across all company regions, ensuring high availability, performance, and security of the environment. Role & responsibilities: Administration, maintenance and monitoring of the M365-AD platform, including Active Directory (AD), Azure & M365 services (email, O365, OneDrive, SharePoint, Teams etc.). Create, modify, and delete user accounts, groups, computer accounts, organizational units (OUs). Manage permissions, access controls, and security policies while ensuring best practices and organizational policies are strictly enforced. Troubleshoot and resolve platform issues and end-User reported issues (e.g. email delivery). Provide L1/L2/L3 support on AD, Azure & M365-related tasks. Monitor platform performance and address any issues, updates or vulnerabilities. Stay up to date with industry trends and best practices to continuously improve M365-AD platform operations. Collaborate with team members to foster knowledge sharing and support. Inspire team members to accomplish objectives, strive for quality and improve efficiencies. Technical Skills Required: Active Directory, Entra ID, Office 365 Administration Other Requirements: Minimum 5+ years of experience with Active Directory and M365 cloud services that gives the candidate an understanding of how they integrate. Experience with Microsoft Admin Consoles. Experience in Exchange Online administration. Experience in SharePoint Online administration. Experience in Teams administration. Experience in Active Directory administration. Experience in Azure AD (Group Management, Appv Registrations). Experience with Active Directory Federation Services(ADFS) and Lightweight Directory Access Protocol (LDAP). Knowledge of DNS, DHCP, and other network services. Familiarity with Azure Active Directory and hybrid environments including Entra synchronization services. Experience in Compliance & Security administration (DLP, Information Protection, Data Lifecycle Management, Vulnerability Remediation). Experience in Endpoint services (Defender, Intune). Experience in Power Platform administration (DLP Policies, Environment settings, supporting Power Automate Flows, PowerApps). Proficient in PowerShell for basic commands/scripting. Strong collaboration, teamwork and relationship building skills. Demonstrates ability to interact with end-Users while listening and communicating effectively. Able to communicate technical or complex subject matter in business terms. Ability to set expectations to achieve goals. A logical thinker focused on technical solutions. Ability to use diplomacy to influence and motivate others using personal rather than positional power. Demonstrates acumen and passion for technology. Understands the IT industry, e.g. emerging technologies and trends, industry standards, solution architecture, and the vendor landscape. Highly self-motivated. Accepts ownership and welcomes responsibility. Great written and verbal communication skills. Experience (Min ~ Max): 5+ Years Education Required: Degree in Computer Science or related disciplines or equivalent work experience. Why Join Us? : Opportunity to work with cutting-edge technologies in a fast-growing company. Collaborative, innovative, and supportive work environment. Competitive salary, benefits, and opportunities for professional growth and development. How to Apply : If you are passionate about leading teams and developing high-quality applications, we would love to hear from you. Please submit your updated resume along with a cover letter explaining your relevant experience to career.kgitindia@kwe.com Location: Onsite @ Hyderabad Regards, Human Resource Team, Kintetsu Global I.T., Inc. Q City, Block B ,2nd Floor,Survey Nos. 109, 110, 111/2, Nanakramguda Village, Serilingampally Mandal, R.R. District, Hyderabad 500 032, Telangana.

Role & responsibilities Provide advanced L2 support for server, virtualization, and desktop infrastructure. Design, create, and optimize Group Policies and global IT policies across multi-domain environments. Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 Administration. Manage and support Windows Servers , including installation, configuration, and maintenance. Work extensively with virtualization platforms such as Hyper-V and VMware . Configure and manage VDI solutions , especially using VMware Horizon . Set up and maintain Remote Desktop Services , including complex multi-user environments. Perform image refresh, deployment, and configuration of Thin Clients . Manage backup and disaster recovery solutions using Veeam . Collaborate with internal and external teams to support IT infrastructure for multiple clients. Maintain documentation for configurations, procedures, and changes. Required Skills: Proven experience in L2 IT Infrastructure Support Hands-on expertise in MSP environments and multi-client infrastructure management Strong understanding of Group Policy , Active Directory , DNS , and DHCP Proficient in VMware , Hyper-V , Horizon View , and overall virtualization technologies Experience with Veeam Backup & Replication In-depth knowledge of Remote Desktop Services and Thin Client configuration & image deployment Excellent communication, problem-solving, and documentation skills

#Bulk hiring For technical Support ( Window, Exchange, Outlook, O365, Password Reset, ) Share Your Resume On - 7701915812 Need Excellent Communication / WFO / Budget Upto 4.2lpa Need exp Window Troubleshooting, O365, AD, DNS

Exp in SIEM,AV,Asset Monitoring tools(Rapid7,SentinelOne,Palo Alto Panorama,Nagios,Proofpoint TAP).Knowledge of malware prevention,threat detection,IT infra.Familiar with Office365,Azure,Citrix(XenApp),Windows OS.Exp in ticketing system(ConnectWise) Required Candidate profile Degree inMIS, Computer Science or similar. MS Certified (MCSE) or equivalent certification a plus.Security Certification (current/within 6 months),CompTIA Security+, CySA or Network+, ISC-2 CC

About the Department The IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support the organization's operations and goals. Roles and Responsibilities Planning, organizing and controlling the operations of TresVistas information systems Review of IT products and services Recommending and implementing future planning and development of IT infrastructure resources Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies Ensure timely resolution of IT incidents and problems, and implement preventive measures Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations Leading and mentoring IT staff, including hiring, training, and performance management Liaising with department heads to discuss system requirements, specifications, costs and timelines Managing and coordinating vendors to design, develop, implement and maintain the internal ERP systems Researching current and potential resources and services based on the requirements of a growing firm Keeping abreast of the latest developments in information process technologies Managing helpdesk, employee lifecycle, asset management, and access management Prerequisites: Experience in infrastructure architecture, data centers, servers, and networks Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), ITIL Foundation or equivalent certifications would be preferred Managing large scale Citrix/2X/Terminal Server installations A solid understanding of LAN/WAN networking, Microsoft Intune, Microsoft Exchange, EPP, and Microsoft Defender Group Policy design and configuration SOC2, ISO 27001 and 22301 audit knowledge would be preferred Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMWare, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc Experience: 5 - 8 years of relevant work experience Education: Any Graduate Compensation: The compensation structure will be as per industry standar

About the Department The IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support the organization's operations and goals. Roles and Responsibilities Planning, organizing and controlling the operations of TresVistas information systems Review of IT products and services Recommending and implementing future planning and development of IT infrastructure resources Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations Leading and mentoring IT staff, including hiring, training, and performance management Ensure timely resolution of IT incidents and problems, and implement preventive measures Liaising with department heads to discuss system requirements, specifications, costs and timelines Managing and coordinating vendors to design, develop, implement and maintain the internal ERP systems Researching current and potential resources and services based on the requirements of a growing firm Keeping abreast of the latest developments in information process technologies Managing helpdesk, employee lifecycle, asset management, and access management Prerequisites: Experience in infrastructure architecture, data centers, servers, and networks Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), ITIL Foundation or equivalent certifications would be preferred Managing large scale Citrix/2X/Terminal Server installations A solid understanding of LAN/WAN networking, Microsoft Intune, Microsoft Exchange, EPP, and Microsoft Defender Group Policy design and configuration SOC2, ISO 27001 and 22301 audit knowledge would be preferred Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMWare, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc Experience: 4 - 6 years of relevant work experience Education: Any Graduate Compensation: The compensation structure will be as per industry standar

About the Role: We are seeking a Senior Support Engineer with over 5 years of experience in providing technical support and administration for Microsoft Office 365 environments. The ideal candidate will handle escalated issues, perform advanced troubleshooting, assist with migrations, and contribute to the continuous improvement of our O365 support processes. Key Responsibilities: Provide advanced Tier 2/3 support for Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD. Troubleshoot complex issues related to email flow, mailbox management, authentication, and O365 applications. Manage user provisioning, licensing, security groups, and permissions in Microsoft 365 Admin Center. Assist with migrations from on-premise Exchange or other mail platforms to Office 365. Support and maintain hybrid Exchange environments if applicable. Implement and manage security and compliance configurations, including MFA, conditional access, and DLP policies. Document procedures, configurations, and knowledge articles for recurring issues. Work closely with clients and internal teams to ensure timely resolution of support requests. Provide training and guidance to junior support staff on O365 troubleshooting and best practices. Participate in the on-call rotation and after-hours support as needed.

Expertise in managing Office 365 environments, including mailing and collaboration tools.Proficiency in Active Directory, Group Policy creation, and ADFS configuration & endpoint backup solutions, OS updates, and software deployment infrastructure.

Preferred candidate profile Education - Any Engineering graduate Trained in M365; Hands on working experience good to have not mandatory

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS FOR PUNE LOCATIONS:- Salary Structure : Rs 4 LPA -- FOR 1+ Years of Exp FOR BANGALORE LOCATION:- Salary Structures: Rs 4 LPA -- FOR 1 Year of Exp ## FRESHERS ARE ALSO BEING HIRED FOR SALARY OF Rs 2.77 LPA -- B-TECH AND BCA -- GRADUATES WHO ARE GOOD IN TECHNICAL AND COMM SKILLS . Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . FAREEHA -- 8528371817 YAGANSHI --- 9821182648 LAIBA -- 99654201996 AREESHA-9628373763 DIVYA-9821182650 VANSHIKA-9628373762 SIYA-7565006262

Desktop Support Engineer: - 1-4 years of experience with IT operation, Installation, configuration and troubleshooting of end-user systems. Basic knowledge of network and servers Certification like MCSE or CCNA would be preferred. Excellent communication skills Worked on office365, windows 8 and Windows 10 Should have sound knowledge of Windows AD, Azure and Office365 Open to night shift (Rotational shift)

Job Details: Designation Senior System Administrator L3/IT Consultant Location – Bestech Business Tower, Mohali, sector 66 (work from office) Shift – US Night Shift Office Working Days & Hours: 5 days a week, 8 (Work) + 1 (Break) hours shift Desire candidate: Minimum 6 years in IT or related domain. Excellent written and verbal communication skills. Excellent customer service skills Education: Graduate (Any stream) preferably in computer science, B. Tech, or related field Education. Should be ready for the client facing engagement. MCSE or CCNA or CCNP, Network+ or Security+ or VMware or Azure or ITIL foundation. JOB Requirements and Responsibilities : Should have experience on windows server and Domain controller Group Policy , troubleshooting skills. Should be an expertise in the migrations such as On-Prem Exchange Server migrations , Exchange to O365 migrations, Hybrid migrations project experience. Should have experience on windows server and Domain controller upgrades, Group Policy troubleshooting skills. Working knowledge of MS Azure, MDM, Intune , SharePoint, Project Migration. Experience will File and Print Servers , File Server Migrations to Azure. Experience with Microsoft Exchange Server and Office365 . Working experience in VMWare / Hyper-V . Working knowledge of Firewalls , VPN Technologies, Network routers , Wi-Fi Access points, Port forwarding Sound understanding of DNS, DHCP , Active Directory servers. Excellent troubleshooting and analytical skills. Hands-on experience on Backups Desktop troubleshooting experience hands-on experience on Firewalls. Alaric Benefits: Competitive salary and benefits Accidental policy Term Life insurance Medical insurance Trainings and Certifications-Webinars, Workshops to upgrade their skills according to the current working environment. Wellness Programs for employees

Designation:- Senior Cloud Solution Engineer- Azure Work from office- Mohali Location( Chandigarh) Immediate Joiners only Shift Night Shift Position Overview: The Microsoft Cloud Solutions Engineer specializes in the deployment, migration, and optimization of Microsoft cloud solutions, including M365, Azure, and SQL. This highly client-facing role demands outstanding communication skills to cater to a wide range of client needs, from technical to non-technical stakeholders. The ideal candidate will manage several projects simultaneously, from initial design to implementation, showcasing the ability to self-start, own projects, and drive them to successful completion. Professional Development: Engage in continuous learning about Microsoft technologies and obtain relevant certifications. Stay abreast of industry trends to enhance professional skills and knowledge. Experience: Proven experience in implementing, migrating, and managing Microsoft cloud solutions (M365, Azure). Experience with SQL and database management is a significant plus. Knowledge or experience with Google GSuite is desirable. Knowledge: Strong understanding of Microsoft cloud services and infrastructure. Familiarity with cloud migration strategies, MFA, and security projects. Comprehensive knowledge of network services and protocols relevant to cloud environments. Core Competencies: Exceptional verbal and written communication skills, with the ability to convey complex concepts in understandable terms. Professionalism and business etiquette in all interactions. Critical thinking and problem-solving abilities. Strong organizational skills and attention to detail. Team player with a collaborative approach to project management. Technical Skills: Proficiency in Windows workstation, server maintenance, and network settings configuration. Expertise in Office 365 account support, Active Directory management, and network troubleshooting. Education and/or Experience: CompTIA certifications are preferred. Microsoft Technology Associate (MTA) or Microsoft Certified: Azure Solutions Architect Expert certifications are advantageous. Microsoft MCSA certification or equivalent experience in Microsoft environments is highly valued. This role offers the opportunity to significantly impact our clients' success by leveraging Microsoft technologies. You'll join a team dedicated to delivering innovative cloud solutions and enjoy a dynamic work environment that promotes growth and learning.

Job Details: Designation Senior System Administrator L3 Location – Bestech Business Tower, Mohali, sector 66 (work from office) Shift – US Night Shift Office Working Days & Hours: 5 days a week, 8 (Work) + 1 (Break) hours shift Desire candidate: Minimum 6 years in IT or related domain. Excellent written and verbal communication skills. Excellent customer service skills Education: Graduate (Any stream) preferably in computer science, B. Tech, or related field Education. Should be ready for the client facing engagement. MCSE or CCNA or CCNP, Network+ or Security+ or VMware or Azure or ITIL foundation. JOB Requirements and Responsibilities : Should have experience on windows server and Domain controller Group Policy , troubleshooting skills. Should have experience on windows server and Domain controller upgrades, Group Policy troubleshooting skills. Working knowledge of MS Azure, MDM, Intune , SharePoint, Project Migration. Experience will File and Print Servers , File Server Migrations to Azure. Experience with Microsoft Exchange Server and Office365 . Working experience in VMWare / Hyper-V . Working knowledge of Firewalls , VPN Technologies, Network routers , Wi-Fi Access points, Port forwarding Sound understanding of DNS, DHCP , Active Directory servers. Excellent troubleshooting and analytical skills. Hands-on experience on Backups Desktop troubleshooting experience hands-on experience on Firewalls. Alaric Benefits: Competitive salary and benefits Accidental policy Term Life insurance Medical insurance Trainings and Certifications-Webinars, Workshops to upgrade their skills according to the current working environment. Wellness Programs for employees About the company: Alaric Ventures is a premier Managed IT Provider, helping businesses to implement and pro-actively manage their technology by providing outstanding remote IT Support services to US/UK clients. We deliver services, such as Network, infrastructure and security, Microsoft exchange, cloud-based services like Microsoft Azure. We are committed to Deliver services to our clients and being a culturally inclusive, socially responsible, and environmentally sustainable organization . Together, we are the heart of progress .

Job Details: Location Bestech Business Tower, Mohali, sector 66 (work from office) Shift Night Shift Office Working Days & Hours: 5 days a week, 8 (Work) + 1 (Break) hours shift Desire candidate: Minimum 6 years in IT or related domain. Excellent written and verbal communication skills. Excellent customer service skills Education: Graduate (Any stream) preferably in computer science, B. Tech, or related field Education. Should be ready for the client facing engagement. MCSE or CCNA or CCNP, Network+ or Security+ or VMware or Azure or ITIL foundation. JOB Requirements and Responsibilities : Should have experience on windows server and Domain controller Group Policy , troubleshooting skills. Should have experience on windows server and Domain controller upgrades, Group Policy troubleshooting skills. Working knowledge of MS Azure, MDM, Intune , SharePoint, Project Migration. Experience will File and Print Servers , File Server Migrations to Azure. Experience with Microsoft Exchange Server and Office365 . Working experience in VMWare / Hyper-V . Working knowledge of Firewalls , VPN Technologies, Network routers , Wi-Fi Access points, Port forwarding Sound understanding of DNS, DHCP , Active Directory servers. Excellent troubleshooting and analytical skills. Hands-on experience on Backups Desktop troubleshooting experience hands-on experience on Firewalls. Alaric Benefits: Competitive -salary and benefits Accidental policy Term Life insurance Medical insurance Trainings and Certifications-Webinars, Workshops to upgrade their skills according to the current working environment. Wellness Programs for employees About the company: Alaric Ventures is a premier Managed IT Provider, helping businesses to implement and pro-actively manage their technology by providing outstanding remote IT Support services to US/UK clients. We deliver services, such as Network, infrastructure and security, Microsoft exchange, cloud-based services like Microsoft Azure. We are committed to Deliver services to our clients and being a culturally inclusive, socially responsible, and environmentally sustainable organization . Together, we are the heart of progress .

Job Details: Designation Senior System Administrator Level 3 Location Bestech Business Tower, Mohali, sector 66 (work from office) Shift – US Night Shift Office Working Days & Hours: 5 days a week, 8 (Work) + 1 (Break) hours shift Desire candidate: Minimum 5 years in IT or related domain. Excellent written and verbal communication skills. Excellent customer service skills Education: Graduate (Any stream) preferably in computer science, B. Tech, or related field Education. Should be ready for the client facing engagement. MCSE or CCNA or CCNP, Network+ or Security+ or VMware or Azure or ITIL foundation. JOB Requirements and Responsibilities : Should have experience on windows server and Domain controller Group Policy , troubleshooting skills. Should have experience on windows server and Domain controller upgrades, Group Policy troubleshooting skills. Working knowledge of MS Azure, MDM, Intune , SharePoint, Project Migration. Experience will File and Print Servers , File Server Migrations to Azure. Experience with Microsoft Exchange Server and Office365 . Working experience in VMWare / Hyper-V . Working knowledge of Firewalls , VPN Technologies, Network routers , Wi-Fi Access points, Port forwarding Sound understanding of DNS, DHCP , Active Directory servers. Excellent troubleshooting and analytical skills. Hands-on experience on Backups Desktop troubleshooting experience hands-on experience on Firewalls.

Job Details: Designation Senior System Administrator Location Bestech Business Tower, Mohali, sector 66 (work from office) Shift – Night Shift Office Working Days & Hours: 5 days a week, 8 (Work) + 1 (Break) hours shift Desire candidate: Minimum 4 years in IT or related domain. Excellent written and verbal communication skills. Excellent customer service skills Education: Graduate (Any stream) preferably in computer science, B. Tech, or related field Education. Should be ready for the client facing engagement. MCSE or CCNA or CCNP, Network+ or Security+ or VMware or Azure or ITIL foundation. JOB Requirements and Responsibilities : Should have experience on windows server and Domain controller Group Policy , troubleshooting skills. Should have experience on windows server and Domain controller upgrades, Group Policy troubleshooting skills. Working knowledge of MS Azure, MDM, Intune , SharePoint, Project Migration. Experience will File and Print Servers , File Server Migrations to Azure. Experience with Microsoft Exchange Server and Office365 . Working experience in VMWare / Hyper-V . Working knowledge of Firewalls , VPN Technologies, Network routers , Wi-Fi Access points, Port forwarding Sound understanding of DNS, DHCP , Active Directory servers. Excellent troubleshooting and analytical skills. Hands-on experience on Backups Desktop troubleshooting experience hands-on experience on Firewalls. Alaric Benefits: Competitive salary and benefits Accidental policy Term Life insurance Medical insurance Trainings and Certifications-Webinars, Workshops to upgrade their skills according to the current working environment. Wellness Programs for employees