61 Npa Management Jobs

Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

The Regional Collection Manager - Commercial Vehicle is responsible for managing a team and coordinating operational recovery activities to maintain the credit portfolio in the designated region. This role involves implementing corporate policies and procedures to minimize front delinquencies. The incumbent is required to build internal and external relationships to identify opportunities for value creation and has end-to-end collection responsibility for the allocated region, contributing to the bank's organizational objectives. This critical role directly impacts the financial institution's budget planning and profitability. Key Responsibilities include: - Managing the collection of loan products in the region - Establishing measurement standards for performance improvement - Recommending solutions to achieve end goals and maintain NCL as required - Keeping NPAs of the region within minimum trigger levels - Reviewing agency management and analyzing feedback - Conducting personal visits for high-value cases beyond normal channels - Maximizing returns on each pool cut and focusing on lower delivering cuts - Identifying training needs and organizing staff training - Collaborating with the business and support team for issue resolution - Recruiting, training, and developing team members to achieve regional targets - Liaising with legal counsel, management, or local authorities on sensitive collections matters - Gathering competitor policies information to develop a suitable collection policy - Ensuring team adherence to defined processes and policies when dealing with delinquent customers Educational Qualifications: - Graduation in any field - Post Graduation in MBA or PGDM Experience: - 10-18 years of experience in collections,

We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables, ensuring timely payments and minimizing bad debts. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. Analyze financial data to identify trends and areas for improvement in the bank's receivables portfolio. Maintain accurate records and reports on receivables, including aging analysis and credit risk assessments. Ensure compliance with regulatory requirements and internal policies related to loan recovery practices. Job Requirements Strong knowledge of banking regulations and laws governing loan recoveries and collections. Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders. Ability to analyze financial data and provide insights to inform business decisions. Proficiency in MS Office and other software applications relevant to accounting and finance. Experience working in a fast-paced environment with multiple priorities and deadlines. Strong problem-solving skills to resolve complex issues related to loan recoveries and collections. Location - Arakonam,Chennai,Ponneri,Vellore

The Regional Receivables Manager - Hard is responsible for driving achievement of Hard bucket collection targets, shortfall recovery targets and managing NCL within budgets for the region. The role holder is responsible for collaborating with legal team for support in determining legal course of action for Collections. Coaching and guiding Hard bucket collections team in the region is critical for the role.

Key Responsibilities: Lead and coach Field Collection Officers to meet daily and monthly recovery targets. Develop tailored strategies for debt recovery. Litigation Managment - liaising with external lawyers,, filing various litigations, representation in court/s, daily monitoring litigations and ensure conducting the cases properly by external lawyers Legal Tool Enforcment- service/execution of summons and warrants in coordination with police/ court officers/lawyer and ensure case closure/recovery. Conduct field visits . Ensure completeness of recordsMIS, communications, legal documents etc,

The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis

o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payoutso Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarterso Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaultingo Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in forceo Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accountso Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Qualification : Post Graduate/Graduate in any discipline

o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payoutso Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TATo Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in forceo Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accountso Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Qualification : Post Graduate/Graduate in any discipline

Role & responsibilities Job Summary: The Collections Manager will be responsible for overseeing the collections process for business loans. This role involves managing a team of collections officers, developing and implementing strategies to minimize delinquency, and ensuring compliance with regulatory requirements. The ideal candidate will have strong leadership skills, a deep understanding of credit risk management, and a proven track record in collections. Key Responsibilities: Lead and manage the collections team to achieve monthly and quarterly targets. Develop and implement effective collections strategies to minimize delinquency and bad debt. Monitor and analyze collections performance, providing regular reports to senior management. Ensure compliance with all regulatory requirements and company policies. Handle escalated collections cases and negotiate payment plans with borrowers. Collaborate with other departments, such as credit and legal, to resolve complex cases. Conduct regular training and development sessions for the collections team. Maintain accurate records of collections activities and borrower communications. Identify and implement process improvements to enhance efficiency and effectiveness.

Role & responsibilities Job Summary: The Collections Manager will be responsible for overseeing the collections process for business loans. This role involves managing a team of collections officers, developing and implementing strategies to minimize delinquency, and ensuring compliance with regulatory requirements. The ideal candidate will have strong leadership skills, a deep understanding of credit risk management, and a proven track record in collections. Key Responsibilities: Lead and manage the collections team to achieve monthly and quarterly targets. Develop and implement effective collections strategies to minimize delinquency and bad debt. Monitor and analyze collections performance, providing regular reports to senior management. Ensure compliance with all regulatory requirements and company policies. Handle escalated collections cases and negotiate payment plans with borrowers. Collaborate with other departments, such as credit and legal, to resolve complex cases. Conduct regular training and development sessions for the collections team. Maintain accurate records of collections activities and borrower communications. Identify and implement process improvements to enhance efficiency and effectiveness.

- Collection of overdue payments - Overall portfolio management and controlling forward flow of accounts - Ensuring productivity at lowest cost - Effective management of 30 Plus cases to prevent NPAs Key Performance Indicators :• OD Management • 30 Plus Management • NPA Management Technical skills: • Knowledge of Collections for Secured/Unsecured business • Basic knowledge of Banking Good Knowledge of computer applications Qualification: Graduate Desirable:• Good communication skills • Knowledge of practices in mortgage industry. • Collections Knowledge for secured/unsecured business. Has worked extensively on field for collections. We have multiple requirement of Collections Manager - Vijayawada - Khammam - Nizamabad - Kurnool - Nellore - Kakinada

- Collection of overdue payments - Overall portfolio management and controlling forward flow of accounts - Ensuring productivity at lowest cost - Effective management of 30 Plus cases to prevent NPAs Key Performance Indicators :• OD Management • 30 Plus Management • NPA Management Technical skills: • Knowledge of Collections for Secured/Unsecured business • Basic knowledge of Banking Good Knowledge of computer applications Qualification: Graduate Desirable:• Good communication skills • Knowledge of practices in mortgage industry. • Collections Knowledge for secured/unsecured business. Has worked extensively on field for collections. We have multiple requirement of Collections Manager - Vijayawada - Khammam - Nizamabad - Kurnool - Nellore - Kakinada

Role & responsibilities • Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options . • Identify and resolve customer disputes to improve repayment rates . • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence . • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. Preferred candidate profile Experience: 2+ years in field collections, loan recovery, or credit management, preferably in 3-Wheeler EV vehicle finance. • Strong negotiation and persuasion skills to handle difficult customers. • Willingness to travel extensively within the assigned region • Fluency in local language along with Hindi/English is preferred. • Must have a valid driving license and own vehicle for field visit

Role & responsibilities Job Summary: The Collections Manager will be responsible for overseeing the collections process for business loans. This role involves managing a team of collections officers, developing and implementing strategies to minimize delinquency, and ensuring compliance with regulatory requirements. The ideal candidate will have strong leadership skills, a deep understanding of credit risk management, and a proven track record in collections. Key Responsibilities: Lead and manage the collections team to achieve monthly and quarterly targets. Develop and implement effective collections strategies to minimize delinquency and bad debt. Monitor and analyze collections performance, providing regular reports to senior management. Ensure compliance with all regulatory requirements and company policies. Handle escalated collections cases and negotiate payment plans with borrowers. Collaborate with other departments, such as credit and legal, to resolve complex cases. Conduct regular training and development sessions for the collections team. Maintain accurate records of collections activities and borrower communications. Identify and implement process improvements to enhance efficiency and effectiveness.

About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory

About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Role: To Manage / Drive the outsource collection agencies & recruit good collection / tracing agencies for the region, as per the requirement. Ensure end to end recovery process & ensures delivery against the targets. Job Description: To manage a portfolio of unsecured non-performing loans (NPL) and formulating strategies for recovery action. •To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions. •Able to work on modern systems for operations & recovery/collection. •Allocate written off accounts to collection agencies and monitor the progress/ performance and drive on recovery targets. •Foster effective communication with internal teams and external channels for transparent recovery processes. •Effectively lead, manage and develop collections agencies across current and new open cities. Need to be flexible to travel across the cities very frequently or as & when it is required. •Provides insight and direction to the agencies & demonstrate the ability to lead and train others. •Engage in direct negotiations with customers by telephone or in person to determine the reason for default & to provide appropriate solutions to recover the outstanding amount, resolve disputes and safeguard financial interests. •Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. •Timely revert on all escalation cases & ensure the recovery/collection hygiene is in control. •Collaborate with legal unit to execute recovery strategies within legal frameworks to recover the outstanding dues from the chronic defaulters. •To engage with customers who responded to our legal actions for loan recovery/collections. •Analyze market trends and transaction data, proposing recovery strategies based on quantitative analysis. •To assist in the administrative functions of Loan Recovery as assigned. •Manage operation activities with respect to Repayments and Debit authorizations. •Follow laid down processes by the Regulators and the company. Qualifications & Experience required: 6-9 Years of experience in Recovery for Unsecured Loans. •Experience in managing Volumes. •Experience in managing unsecured digital lending products is mandatory. •Graduation degree compulsory

HIRING ALERT!!!!!!!!! We are seeking a proactive and results-driven Asset Recovery Executive to manage and recover delinquent assets on behalf of IndusInd Bank. The ideal candidate will be responsible for meeting assigned recovery targets every month, conducting field visits, handling cases against the bank, and ensuring daily customer visits. *Key Responsibilities:* 1. *Field Visits:* Conduct regular field visits to customers locations for asset verification, negotiation, and recovery of dues. 2. *Case Management:* Handle cases against the bank efficiently, ensuring timely resolution and recovery. 3. *Customer interaction:* Ensure daily customer visits to build rapport, negotiate settlements, and recover outstanding dues. 4. *Documentation:* Maintain accurate records and documentation of all interactions, visits, and recovery efforts. 5. *Collaboration:* Work closely with internal teams (e.g., legal, collections) to ensure effective recovery processes. * Requirements:* Minimum qualification required-LLB(Either five years integrated course or three years course) from a reputed university. - Strong communication and negotiation skills. - Ability to work independently and manage time effectively. - Willingness to travel for field visits and customer meetings. - Experience in asset recovery, collections, or a similar field is preferred. - Strong analytical and problem-solving skills. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

HIRING ALERT!!!!!!!!! We are seeking a proactive and results-driven Asset Recovery Executive to manage and recover delinquent assets on behalf of IndusInd Bank. The ideal candidate will be responsible for meeting assigned recovery targets every month, conducting field visits, handling cases against the bank, and ensuring daily customer visits. *Key Responsibilities:* 1. *Field Visits:* Conduct regular field visits to customers locations for asset verification, negotiation, and recovery of dues. 2. *Case Management:* Handle cases against the bank efficiently, ensuring timely resolution and recovery. 3. *Customer interaction:* Ensure daily customer visits to build rapport, negotiate settlements, and recover outstanding dues. 4. *Documentation:* Maintain accurate records and documentation of all interactions, visits, and recovery efforts. 5. *Collaboration:* Work closely with internal teams (e.g., legal, collections) to ensure effective recovery processes. * Requirements:* Minimum qualification required-LLB(Either five years integrated course or three years course) from a reputed university. - Strong communication and negotiation skills. - Ability to work independently and manage time effectively. - Willingness to travel for field visits and customer meetings. - Experience in asset recovery, collections, or a similar field is preferred. - Strong analytical and problem-solving skills. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

Role & responsibilities Key highlights of the role are listed below (purely indicative and not limiting): Experience in handling litigation and/or arbitration matters. Strong drafting and documentation skills. Ability to coordinate with advocates, law firms, and internal teams. Understanding of RBI regulations and compliance processes. Proficient in legal research and analysis. Excellent communication and negotiation skills. Effective case and time management abilities. Applicants should possess the following attributes: Legal background Confident in handling legal issues Excellent critical thinking skills. Ability to assess risks, identify legal issues and find practical solutions.

Job Title: Regional Portfolio Manager Collections Location: Pune & Nashik | Employment Type: On-roll Key Responsibilities: Lead and manage regional collections team across all buckets. Recruit, train, and monitor team (ACM/RCM/CM/CO etc.). Drive recovery in Skip, NIP, and Legal cases. Ensure timely DCR submission (self + team). Maintain compliance and accurate documentation. Coordinate with legal, ops, and external agencies. Achieve recovery targets and improve portfolio quality. Requirements: Graduate with 5+ years in collections. Strong team leadership & recovery skills. Knowledge of collections laws, MIS, and legal process. Good communication, reporting, and field coordination. Contact: Ami Soni ta_hr14@mas.co.in | WhatsApp: 8511015682

We have multiple requirement of Collections Manager/ Collections Executive Job Description for Collections Manager - Collection of overdue payments - Overall portfolio management and controlling forward flow of accounts - Ensuring productivity at lowest cost - Effective management of 30 Plus cases to prevent NPAs Responsibilities: Collection of overdue payments Overall portfolio management and controlling forward flow of accounts Ensuring productivity at lowest cost Effective management of 30 Plus cases to prevent NPAs Key Performance Indicators :• OD Management • 30 Plus Management • NPA Management Technical skills: • Knowledge of Collections for Secured/Unsecured business • Basic knowledge of Banking Good Knowledge of computer applications Qualification: Graduate Desirable:• Good communication skills • Knowledge of practices in mortgage industry. • Collections Knowledge for secured/unsecured business. Has worked extensively on field for collections.

We are looking for a skilled Regional Debt Manager to join our team in Bhubaneshwar, Khandagiri, and Jharsuguda. The ideal candidate will have 5-10 years of experience in the banking or financial services industry. Roles and Responsibility Manage and oversee debt collection operations across multiple locations. Develop and implement effective strategies to improve collections efficiency. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators to senior management. Identify areas for improvement and implement process enhancements. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of banking regulations and laws. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections and recovery processes. Ability to lead and manage a team effectively. Educational qualificationsAny Graduate or Postgraduate degree. Additional Info For more information, please contact us at 6587807.

We are looking for a skilled Regional Debt Manager to join our team in Vijayawada. The ideal candidate will have 5-10 years of experience in the banking or financial services industry, with expertise in retail collections and debt management. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement strategies to minimize delinquencies and improve credit quality. Collaborate with cross-functional teams to resolve customer issues and enhance overall customer satisfaction. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Monitor and report on key performance indicators, such as collection efficiency and delinquency rates. Job Strong knowledge of banking regulations and compliance requirements. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Proven track record of achieving targets in a fast-paced environment. Ability to analyze complex data sets and provide actionable insights. Strong problem-solving skills, with the ability to think critically and creatively. Experience working in a similar role within the banking or financial services industry.