Non-clinical

Roles & Responsibilities:

should be ready for Tele/Video MER Questionnaires

Well versed with basic medical terms/Allopathic knowledge

Salary: 20k to 25k

Qualification: BAMS, BHMS

Language: English, Hindi Telugu Punjabi, Odiya, Gujarati

Job Summary:

The Doctor will be responsible for performing Teleconsultations, Video Consultations, and related processes as per company guidelines. The role requires dedication, flexibility, and the ability to work efficiently to meet daily benchmarks and handle various processes and modes of communication.

Key Responsibilities:

Attendance:

Should be present on all working days as per the company schedule.

Daily Benchmarks:

Should work dedicatedly to achieve daily set performance benchmarks.

Process Flexibility:

Should be open to working on all processes (e.g., Tele-Video MER, HVV, etc.) and all calling modes (Tele/Video).

Should be flexible for proving extra working hours on Month ends & Holidays (As per Insurance company requirement)

Language Proficiency:

Must have a good command of their local language to ensure clear communication with patients.

Leave Management:

All planned leaves must be taken with prior approval from the Manager/HOD.

Dress Code for Video Calls:

Should wear an apron while attending Video Calls as part of the professional appearance.

Basic Computer Skills:

Should possess basic computer knowledge to efficiently handle administrative tasks related to teleconsultations.

Internet Connectivity & Workspace Requirements:

Must have proper internet connectivity for conducting video consultations. In case of connectivity issues, the candidate should work from the nearest HI branch office.

Should have a suitable and professional workspace to conduct video consultations in a quiet and well-lit environment.

Rubber Stamp Requirement:

Must have a rubber stamp with their name, degree, registration number, and signature, required for mapping in the system.

Onboarding Training:

Located in Mumbai are required to attend a 7-day training at the office. For candidates located in other areas,

Required Skills & Qualifications:

Proven experience in medical consultation and patient care.

Good command of the local language for effective communication.

Basic computer skills and familiarity with digital consultation tools.

Strong internet connection and ability to work from home or the nearest branch.

Ability to wear professional attire (apron) during video consultations.

Strong attention to detail, especially in documentation and reporting.

Flexibility to work in a dynamic and evolving work environment.

Must have valid medical certification and professional registration.

Working Mode: WFO/7 days Training from nearby branch

Kindly drop Cv or call on below mentioned Details:

Mobile No:8657923981 or pratiksha.parulekar@healthindiatpa.com

Address: 406-412, Neelkanth Corporate IT Park, 4th Floor, Kirol Road/ Village,

Vidyavihar Society, Vidyavihar (West), Mumbai – 400086.

Maharashtra, India.

Job Types: Full-time, Permanent

Timing: 9:00 AM to 9:00 PM (In-between this any shift 8.30hours)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Rotational shift

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person