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3.0 - 8.0 years

3 - 5 Lacs

Noida, Lucknow, Delhi / NCR

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Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Lucknow only not for Delhi/NCR..Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Lucknow only not for Delhi/NCR..Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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2.0 - 7.0 years

3 - 3 Lacs

Kochi

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of of Experiencethe a years We are looking for a Freelance Process Trainer from a Retail or Telecom Background for 6 months Location: Kochi, Kerala Experience Required: 2 to 5 Years Qualification: Any Graduate CTC : Up to 4 LPA Description - Immediate joiner with telecom or retail process training experience - Need to have proven Experience in handling NHIP/ NHT batches - Should have good English communication skills - Should have minimum 2-5 yrs. experience in telecommunication - Must be proficient in Local Language - Telecom experience with a proven track record. - Minimum of 2 years experience in retail training that includes creating a training program and delivering to a retail team. - Ability to identify a training and/ or development gap and ability to develop training sessions from the ground up to fill the gap. - Strong interpersonal skills including listening, negotiating, oral and written communication skills along with the ability to interact with diverse personalities. - Ability to motivate, teach and inspire retail staff. - Excellent presentation and platform skills and an up to date knowledge or contemporary training techniques Any references kindly mark them at Deepak.7.Abhyankar@niit.com or call / WhatsApp on 8169542929

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3.0 - 5.0 years

4 - 6 Lacs

Hyderabad, Bengaluru

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Responsibilities Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor. Compile and submit monthly report on training activities and needs on a timely and concise manner. Assist in the delivery of formal induction and process for new hires training. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity Coaching Team Members on Soft Skills & Process Organize and present activities that will reinforce the learning process. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainer needs to test the new staffs. Periodic tests are necessary to know the performance of trainee. It also assists in personal evaluation process. Based on the evaluation, trainers recommend improvements. Requirements. Bachelors Degree. 2 years experience developing the above skills. Experience must include tele-marketing job. 1 year experience as Trainer in a domestic call center with a team of more than 20 trainess Fluency with general desktop productivity software. Excellent written and verbal communication skills, Strong people, interaction skills Clear diction and clarity in speech (nasal voice, lisps, stammer etc to be avoided). Extremely detail oriented and ability to organize. Problem-solving ability & creative - out of the box thinker.

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3.0 - 8.0 years

3 - 7 Lacs

Kolkata, Bengaluru

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Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

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3.0 - 8.0 years

4 - 8 Lacs

Noida, Gurugram, Delhi / NCR

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Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO GURGAON-NO JOBS IN NOIDA- APPLY IF CAN RELOCATE

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12.0 - 16.0 years

17 - 22 Lacs

Bengaluru

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Job Summary: The Senior Manager Training (Medical Coding) is responsible for strategizing, designing, and delivering training programs that enhance the technical competency of coders in alignment with industry standards and client requirements. This role focuses on developing high-performing medical coding teams through robust onboarding, upskilling, and quality enhancement initiatives. The role also includes mentoring a team of trainers and collaborating with operations, quality, and HR teams. Key Responsibilities: Training Strategy & Planning Design and implement the overall technical training strategy for medical coding teams (IPDRG). Conduct training needs assessments in collaboration with business stakeholders. Create annual and quarterly training roadmaps for new hires and existing employees. Program Development & Delivery Develop and update training content, manuals, and e-learning modules in line with current CPT, ICD-10, and HCPCS coding guidelines. Oversee delivery of new hire training (NHT), refresher training, cross-training, and certification prep (e.g., CPC, CCS). Ensure effective use of training tools, simulations, and assessments to evaluate knowledge retention. Team Leadership & Development Manage a team of technical trainers and senior trainers; provide coaching, support, and performance feedback. Build internal capabilities through Train-the-Trainer (TTT) programs and leadership development of trainers. Align training KPIs with business goals and continuously track trainer effectiveness. Quality & Compliance Collaborate with the Quality and Compliance teams to address audit findings, quality trends, and RCA-driven training. Ensure all training programs meet HIPAA regulations, payer guidelines, and client-specific standards. Support coders in achieving and maintaining relevant certifications and CEUs. Stakeholder Collaboration Partner with operations, client services, quality assurance, and HR to drive productivity and accuracy improvements through training. Present regular reports on training metrics, effectiveness, and ROI to senior leadership. Support transitions and ramp-ups with customized training plans for new projects or client accounts. Requirements: Education : Any graduate; Certification in CPC, CCS, or equivalent is mandatory. Experience :13+ years in medical coding, with 5+ years in training leadership roles. Exposure to IPDRG coding is essential. Skills : Expertise in CPT, ICD-10, and HCPCS coding guidelines. Strong instructional design and facilitation skills. Experience with LMS and e-learning tools. Ability to analyse training impact using quality and productivity metrics. Key Competencies People management and leadership Technical acumen in coding standards and compliance Strategic planning and execution Communication and stakeholder management Analytical thinking and continuous improvement mindset Relevant Experience candidates can share cvs to dp@talentqs.com or whats up to 8885935810 for more details

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7.0 - 12.0 years

12 - 16 Lacs

Kolkata

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Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

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9.0 - 14.0 years

7 - 16 Lacs

Noida, Kolkata, Hyderabad

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Hiring Manager Training and Sr Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Required Candidate profile Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

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1.0 - 5.0 years

4 - 7 Lacs

Noida

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Role & Responsibilities Help design and develop relevant and engaging training materials, and instructional guides. Utilize a variety of instructional techniques and formats, such as role-playing, simulations, and team exercises. Conduct training needs assessments by collaborating with managers and employees. Analyze and identify gaps in skills and knowledge, and propose methods to address these gaps. Program/Training Plan Implementation. Deliver training programs, ensuring they are aligned with company goals and objectives. Facilitate in-person and virtual training sessions and workshops. Monitor and evaluate training programs' effectiveness, success, and ROI periodically and report on them. Collect and analyze data to assess the impact of training programs on team members performance. Communication and Collaboration: Work closely with subject matter experts to ensure content accuracy and relevance. Foster a culture of continuous learning and development within the organization. Utilize learning management systems (LMS) to organize, track and report training initiatives and course completions Stay updated with the latest instructional technologies and tools Preferred Candidate Profile Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible) 1+ years of experience as Process Trainer Certifications in training and development B2/C1 Verbal & Written English Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Salary Range: Upto 4.00 LPA - 7.00 LPA Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range Medical Insurance Life Insurance

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1.0 - 5.0 years

5 - 8 Lacs

Noida

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Role & Responsibilities Oversee the onboarding of agents ensuring required system access for training and training room set up Design and develop comprehensive training programs for Operations product training and refresher courses Deliver engaging and effective training sessions on products and system to new and existing agents, utilizing various methodologies and technologies Support the transitions from classroom to on-the job training and then to the operations floor by giving feedback and developing action plans to enhance an agent's performance when necessary Assess agent post-training knowledge retention and performance during nesting to identify and address gaps through targeted coaching/ training Monitor attendance and performance of a group of agents during training recommending their transition to production or termination Take operations calls for the required hours to stay up to date and support complex customer issues/ escalations Support the onboarding and development of less experienced members of the team Preferred Candidate Profile Qualification : Graduate, Post Graduates can apply (undergraduates are not eligible) 3+ years of experience in sales or upsell training Certifications in training and development B2/C1 Verbal & Written English Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Salary Range: Upto 5.00 LPA - 8.00 LPA Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range Medical Insurance Life Insurance

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3 - 8 years

3 - 6 Lacs

Kolkata

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Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Technical Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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6 - 11 years

4 - 8 Lacs

Noida, Kolkata, Hyderabad

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* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office-Kolkata and Lucknow only not for Delhi/NCR and Bangalore neither Hyderabad..Apply those who can relocate in Kolkata either Lucknow Perks and benefits Fix Salary + lucrative Incentives

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3 - 8 years

3 - 7 Lacs

Noida, Kolkata, Hyderabad

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Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE..Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from Office Kolkata and Bangalore only ..apply those who can relocate in Kolkata and Bangalore not for Delhi/NCR neither Hyderabad Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

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6 - 11 years

4 - 8 Lacs

Kolkata, Bengaluru, Delhi / NCR

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* Total 6 yrs exp from BPO out of this 2 yr exp as BPO Assistant Manager Training on the paper *Prepare Annual Training Budget& plans *NHT, OJT, Refresher training *Call/ WhatsApp cv Neha 8287267407 Amit 8178259405 Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR and Bangalore..Apply those who can relocate in Kolkata Perks and benefits Fix Salary + lucrative Incentives

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8 - 13 years

10 - 20 Lacs

Noida

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Hiring for the Manager/ Sr. Manager Training role in Travel Process!! Company - iEnergizer Noida Sec 60 GDS EXPERIENCE IS A MUST Contact Person: HR Sharandeep Kaur - 9266364422 Job Description:- The position of Manager / Sr. Manager Training involves overseeing and managing the training and development programs within an organization. This includes designing, implementing, and evaluating training initiatives to enhance employee skills and performance, as well as aligning training strategies with business goals. The Assistant Manager is responsible for leading a team, collaborating with various departments, and ensuring effective learning experiences to support employee growth and organizational success. Preferred candidate profile * Any Graduate with 1 year Manager / 3+ years as AM Training on paper can apply. * Should have Excellent communication skills. * Should be from BPO background (Travel Process). * Comfortable to work in rotational shifts. GDS MANDATORY Perks and benefits * Competitive Salary and Benefits package. * Opportunity for professional growth. * Collaborative and dynamic work environment. Immediate joiners Preferred. References are highly appreciated!!!

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3 - 8 years

3 - 7 Lacs

Kolkata, Bengaluru, Delhi / NCR

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Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Required Candidate profile Work from Office Kolkata and Bangalore only not for Delhi/NCR...Apply those who can relocate in Kolkata and Bangalore Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

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8 - 13 years

7 - 10 Lacs

Kolkata, Bengaluru, Delhi / NCR

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2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile WFO Kolkata only Not for Delhi/NCR and Bangalore-APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

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