JOB TITLE: Bookkeeping & Account Management Specialist Voice/Non-Voice: Semi -Voice (Situational) PRINCIPLE PURPOSE OF JOB: We are looking for a skilled Bookkeeping and account Management Specialist to join our team. The successful candidate will manage customer data, maintain accurate accounts, Taxation, and provide exceptional customer support. JOB RESPONSIBILITIES : Bookkeeping & Account Management: oCollect and manage customer data, including categorizing transactions, reconciling accounts, and ensuring accuracy and completeness. oMaintain the accuracy of customer accounts through ledger and data management. oMake adjustments to accounts as needed, addressing discrepancies and ensuring compliance with relevant regulations. oConduct periodic reviews of client accounts to ensure all financial data is accurate and up to date. Customer Support & Communication: oAct as the primary point of contact for assigned clients, ensuring clear, timely, and empathetic communication. oDevelop and maintain meaningful connections with your portfolio of small businesses. oRespond to customer inquiries, resolve issues, and provide guidance on financial processes and reports. oUnblocking work and bookkeeping completion through proactive communication with customers. Problem Solving & Ownership: oProactively identify potential issues in customer accounts and provide solutions to ensure their financial success. oTake full ownership of customer satisfaction and the quality of bookkeeping deliverables. REEQUIRED SKILLS & EXPERIENCE . Strong bookkeeping and account management skills 2. Excellent customer service and communication skills (Verbal & Written) 3. Ability to work independently and take ownership of customer satisfaction 4. Strong problem-solving skills JOB DEMANDS Ability to work seated at a computer for long periods of time. Candidate should be ready to work in rotational shifts, including night shift as per business requirement Candidate should be ready to work on Saturday or 6th day as per business requirement Share resumes to ahmed@talentqs.com

Job Title: Director /Sr Director - RCM Operations END TO END Location: Chennai & Bangalore Preferred candidate profile -RCM END TO END AR Job Title: Director /Sr Director - Coding Director Location: Chennai & Bangalore Preferred candidate profile: Handling medical coding Team - 20+ years of experience in the RCM (Revenue Cycle Management) industry with a minimum 10+ years of experience working on various leadership roles. - Should have experience in managing multiple processes with a strength of at least 800+ employees. Job Description Director of Operations Responsibilities: Manage RCM teams across all areas claim scrubbing, charge submission, payment posting, denial management and account receivables. Responsibilities include work allocation, capacity planning, training and development, performance evaluation, problem resolution. Deliver best in class KPIs on charge lag, Days in AR, 90% + AR, Denials, Collections for the clients managed. Analyze claims data to come up with actionable insights to send out clean claims, increase collections and minimize account receivables. Provide leadership and guidance to develop team members to perform at high levels of performance standards both in terms of quality and productivity. Serve as “in-house” subject matter expert for all billing and collections processes and queries. Build strong relationship and collaborate with US based teams. Ensures compliance with billing guidelines, data / privacy requirements, etc. Identifies and collaborates with other key stakeholders on automation, analytics and transformation initiatives. Requirements: Director Operations RCM Minimum of 20 years of experience with minimum of 10 years in medical billing / collections area. 5+ years of experience in executive leadership role. Strong subject matter experience Revenue Cycle Management: certification in medical billing / coding preferred. Proficient in multiple EMR systems, MS Excel, PowerPoint and Word. Strong leadership, team development and coaching skills. Excellent communication, problem solving and analytical skills. Willingness to work flexibly in a fast-paced environment. Experience in driving transformation and automation will be an added advantage. Perks and benefits Best in industry Share Resumes to Ahmed@talentqs.com Whatsapp cV - 9246192522

Job Overview: The Director of Operations is responsible for the overall management of day-to-day business operations. This leadership role involves optimizing processes, ensuring the operational efficiency, managing budgets, client management and leading teams to drive performance and growth. Key Responsibilities: Strategic Planning & Execution : Develop and implement operational strategies to meet the companys goals and objectives. Ensure alignment of operations with the overall business strategy. Process Improvement : Continuously analyze workflows, identify inefficiencies, and implement improvements to increase productivity, reduce costs, and enhance service quality. Budgeting & Financial Management : Manage budgets across various departments, ensuring cost-effective solutions without compromising on quality or performance. Monitor financial reports and manage P&L. Team Leadership : Lead, mentor, and develop the operations team to ensure high performance. Foster a culture of accountability, collaboration, and continuous improvement. Performance Management : Establish key performance indicators (KPIs) and monitor departmental performance to ensure objectives are met. Address issues and make adjustments to ensure goals are achieved. Cross-Department Collaboration : Work closely with other departments (e.g., HR, Sales, Marketing, Finance) to ensure smooth operations and the achievement of company goals. Risk Management : Identify potential risks and implement measures to mitigate them. Ensure compliance with industry regulations and company policies. Technology & Innovation : Stay updated on industry trends, technologies, and tools to improve operational efficiency and implement innovative solutions where applicable. Client Management : Responsible for managing the customer’s expectations and maintain a cordial relationship with the customer. Provides regular insights on key matrices to the customer and front-end business reviews. Skills & Qualifications: Bachelor’s degree in business administration, Operations Management, or related field (Master's degree preferred). Extensive experience (typically 18+ years) in operations management, with a proven track record in a leadership role. Must have prior experience in US healthcare, specific to Medical coding (Multi-specialty, IPDRG, E&M, ED) Strong knowledge of business and management principles, including budgeting, resource allocation, and performance management. Excellent problem-solving, analytical, and decision-making abilities. Proven ability to lead and motivate teams effectively. Strong communication and interpersonal skills to work with diverse teams and stakeholders. Familiarity with operations software and systems (e.g., ERP, CRM tools). Ability to manage multiple priorities and work under pressure. Relevant experience candidates can share cv to dp@talentqs.com or what's up to 8885935810

Job Summary: The Senior Manager Training (Medical Coding) is responsible for strategizing, designing, and delivering training programs that enhance the technical competency of coders in alignment with industry standards and client requirements. This role focuses on developing high-performing medical coding teams through robust onboarding, upskilling, and quality enhancement initiatives. The role also includes mentoring a team of trainers and collaborating with operations, quality, and HR teams. Key Responsibilities: Training Strategy & Planning Design and implement the overall technical training strategy for medical coding teams (IPDRG). Conduct training needs assessments in collaboration with business stakeholders. Create annual and quarterly training roadmaps for new hires and existing employees. Program Development & Delivery Develop and update training content, manuals, and e-learning modules in line with current CPT, ICD-10, and HCPCS coding guidelines. Oversee delivery of new hire training (NHT), refresher training, cross-training, and certification prep (e.g., CPC, CCS). Ensure effective use of training tools, simulations, and assessments to evaluate knowledge retention. Team Leadership & Development Manage a team of technical trainers and senior trainers; provide coaching, support, and performance feedback. Build internal capabilities through Train-the-Trainer (TTT) programs and leadership development of trainers. Align training KPIs with business goals and continuously track trainer effectiveness. Quality & Compliance Collaborate with the Quality and Compliance teams to address audit findings, quality trends, and RCA-driven training. Ensure all training programs meet HIPAA regulations, payer guidelines, and client-specific standards. Support coders in achieving and maintaining relevant certifications and CEUs. Stakeholder Collaboration Partner with operations, client services, quality assurance, and HR to drive productivity and accuracy improvements through training. Present regular reports on training metrics, effectiveness, and ROI to senior leadership. Support transitions and ramp-ups with customized training plans for new projects or client accounts. Requirements: Education : Any graduate; Certification in CPC, CCS, or equivalent is mandatory. Experience :13+ years in medical coding, with 5+ years in training leadership roles. Exposure to IPDRG coding is essential. Skills : Expertise in CPT, ICD-10, and HCPCS coding guidelines. Strong instructional design and facilitation skills. Experience with LMS and e-learning tools. Ability to analyse training impact using quality and productivity metrics. Key Competencies People management and leadership Technical acumen in coding standards and compliance Strategic planning and execution Communication and stakeholder management Analytical thinking and continuous improvement mindset Relevant Experience candidates can share cvs to dp@talentqs.com or whats up to 8885935810 for more details

Greetings From TalentQ Solution!!! Immediate Openings for AR Calling Process: US Process (Healthcare) Designation: AR Caller Experience: Min 1Year Salary: Max 40K Location: Chennai / Bangalore / Hyderabad Interview Mode: Virtual Shift: Night Shift Benefits: Two Way Cab Attractive Incentives Career Growth Interested Send CV to ahmed@talentqs.com Whatsapp 9965956743 Sankavi HR